---
title: Coastal Reviews
meta_title: 'Coastal Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 184 reviews by the users' company size, role or industry
  to find out how Coastal works for a business like yours.
aggregate_rating:
  rating_value: 5.0
  review_count: 184
  scale: '5'
date_modified: '2026-07-23'
parent_category:
  name: Solution Consulting
  url: https://www.g2.com/categories/solution-consulting
---

# Coastal Reviews
**Vendor:** Coastal  
**Category:** [Cloud Consulting Providers](https://www.g2.com/categories/cloud-consulting)  
**Average Rating:** 5.0/5.0  
**Total Reviews:** 184
## About Coastal
Coastal makes you successful using Salesforce, Snowflake, and AI—all backed by a #1 customer ranking. With 1,700+ clients across industries and more than 3,000 certifications, we help organizations do more with their technology and data to power real business results. By combining a modern data foundation with the world’s #1 CRM, we create one system where clean, governed data powers real-time workflows, intelligent automation, and measurable business impact. Making that possible takes the right team and the right tools. Coastal’s leaders—former Salesforce executives, enterprise IT veterans, and industry experts—work alongside our certified specialists to deliver work that matters, using automation-first frameworks for faster results with less risk. That’s how we simplify the complex and bring the clarity, speed, and value you need to reach your goals with confidence. From strategy and implementation to managed services, we’re the consultancy you’ll love working with. Why Coastal? ✔️ 5/5 Stars on Salesforce AppExchange with over 500 reviews ✔️ 4x Leader in ISG Provider Lens™️ ✔️ Experts in AI, Data Cloud, multi-cloud Salesforce solutions, Snowflake www.coastal.us



## Coastal Pros & Cons
**What users like:**

- Users find the **responsiveness and support** from the Coastal team invaluable, facilitating smooth collaboration and communication. (6 reviews)
- Users value the **quick support responsiveness** of Coastal, appreciating their proactive approach to resolving issues efficiently. (6 reviews)
- Users value the **effective communication** from Coastal, appreciating prompt responses and clear updates throughout the process. (5 reviews)
- Users value Coastal's **expertise** in Salesforce and appreciate their responsive, collaborative, and flexible approach throughout the project. (5 reviews)
- Users value the **effective problem-solving** skills of Coastal, appreciating their quick support and adaptability in challenges. (5 reviews)
- Problem-Solving (5 reviews)
- Users value the **staff supportiveness** of Coastal, noting their professionalism and willingness to assist effectively. (5 reviews)
- Team Quality (5 reviews)
- Users value the **knowledgeable and responsive support** from Coastal, enhancing their CRM experience and collaboration. (4 reviews)
- Users commend the **quick response time** of Coastal Cloud, ensuring efficient follow-up and timely solutions. (4 reviews)

**What users dislike:**

- Users feel the product is **expensive** , suggesting improvements to the value-to-cost ratio and pricing for loyalty. (4 reviews)
- Users feel that Coastal's **expensive pricing** diminishes the overall value and hampers project completion efficiency. (4 reviews)
- Users express concern over **poor customer support** , experiencing challenges that complicate their interactions with Coastal. (1 reviews)


## Coastal Discussions
  - [What is Coastal Cloud used for?](https://www.g2.com/discussions/what-is-coastal-cloud-used-for) - 1 comment

- [View Coastal pricing details and edition comparison](https://www.g2.com/products/coastal/reviews?page=10&section=pricing&secure%5Bexpires_at%5D=2026-07-25+18%3A28%3A28+-0500&secure%5Bsession_id%5D=b2e387b3-a4ff-4012-9449-56afa8ff7796&secure%5Btoken%5D=e390120b98c1333ed7e21df142beca37432743c0ed1b5030ece9dff673cb9605&format=llm_user)

## Coastal Features
**Planning**
- Needs Assessment
- Resource Allocation
- Stayed within Budget
- Statement of Work
- Best Practices

**Delivery**
- Technical Expertise
- Met Deadlines
- Meeting Management
- Project Updates
- Scope Management
- Roll-out

**Support**
- Go Live Support
- Documentation
- Training 
- Metrics
- Admin Services

**Team Quality**
- Change Management Skills
- Executive Presence
- Vertical Expertise
- Technology Partnerships

## Top Coastal Alternatives
  - [Magna5](https://www.g2.com/products/magna5/reviews) - 4.6/5.0 (66 reviews)
  - [Salesforce Customer Success](https://www.g2.com/products/salesforce-customer-success/reviews) - 4.4/5.0 (366 reviews)
  - [ATG Consulting, a Cognizant Company](https://www.g2.com/products/atg-consulting-a-cognizant-company/reviews) - 4.6/5.0 (27 reviews)