Amanda B.
AB
Amanda B.
Senior Customer Experience Trainer
Mid-Market (51-1000 emp.)
"Great, interactive platform"
4.5/5
What do you like best about Coassemble?

The learning templates are amazing. It can turn a piece of dry information into an interactive, impactful piece of learning. I love the ease of creating content as well. Can easily jump in and create a course in under an hour, which I absolutely love! We always get great feedback from the courses, people seem to enjoy learning more and more, which I love to see! Review collected by and hosted on G2.com.

What do you dislike about Coassemble?

The reporting is a little clunky, and I do wish that was a bit more streamlined. Sometimes some of the settings don't make a ton of sense on the Admin side. For example, moving a course from one folder to another seems uninituative and a little more complex than it needs to be. Would love to see some improvements on that end of the spectrum. Review collected by and hosted on G2.com.

Response from Rosalie Chassat of Coassemble

Thank you for your amazing review Amanda, we're so happy to hear our platform helped you increase knowledge retention 🧠 in your startup! I'll relay your feedback to our product team about the reports & folders, it's super important that our platform DOES make sense to customers, so it's very valuable to us to know this. May you continue to see so much value with Coassemble!

Michael W.
MW
Michael W.
Managing Member
Small-Business (50 or fewer emp.)
"COAWESOME!"
5/5
What do you like best about Coassemble?

The LTD offer that came around was the show stopper for us. We wanted to have a solid SAAS platform for our small business, but we could not afford a top-tier training program. Once we found that Coassemble had that, we gave them a try, and they are AWESOME! I not only needed that pricing structure, but it had to be proven by other industries. This was all done by the Coassemble team, and I doubt they are going to fade into the night with as popular as they have become! What a win! Review collected by and hosted on G2.com.

What do you dislike about Coassemble?

Nothing...it is our training platform, and we love it! This is a Terrific software company to use for all your needs in trainging and learning management. Review collected by and hosted on G2.com.

Response from Rosalie Chassat of Coassemble

Thanks for this great review Michael 🙏🏻, love the 'Coawesome' title as well, will probably steal that one from you if you don't mind! We're glad you found us when you needed us, and that you're able to create a coursee in one sitdown, hopefully the improvements we are making continue to make it easier and faster for you to build content, so you can spend more time focusing on your business!

AA
Ax A.
Chief Knowledge Officer
Small-Business (50 or fewer emp.)
"Great Platform and Even Better Customer Service!"
4.5/5
What do you like best about Coassemble?

Whenever I have a question, I can look in the help articles, or just go on live chat and there is always someone to help me. In addition to that, several of them have gotten to know me and address me by name and with familiarity. Makes it seem very personal. Review collected by and hosted on G2.com.

What do you dislike about Coassemble?

The only thing I find frustrating is how the help articles and videos are falling behind the platform updates and improvements. It's great to have a company that is constantly looking for ways to be better, but I wish they would keep up on the help assets. Review collected by and hosted on G2.com.

Response from Rosalie Chassat of Coassemble

Thanks for your great review Ax, and happy to see our live chat is making a difference for you! You are right, our product team has been so busy lately, releasing all those great new features that we have indeed fallen behind with out help assets, but rest assured we are working on updating them all as soon as possible!

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Coassemble Sucks: An Honest Opinion"
0/5
What do you like best about Coassemble?

The ease to create a course, but then again, it takes forever to open a slide or move on to the next lesson creation. Review collected by and hosted on G2.com.

What do you dislike about Coassemble?

Everything! It's superslow, unresponsive most of the time, and the support is almost non-existing. Review collected by and hosted on G2.com.

Dan B.
DB
Dan B.
Field Manager
Mid-Market (51-1000 emp.)
"Its great, and getting better!"
5/5
What do you like best about Coassemble?

The platform is intuitive, easy to use, and offers many advantages over other platforms. On top of that, they are always listening to feedback and improving. Review collected by and hosted on G2.com.

What do you dislike about Coassemble?

While each course is great and easy to create, the solutions for managing the courses, if you have many of them, has room for improvement, but I believe they are already working to improve! Review collected by and hosted on G2.com.

Response from Rosalie Chassat of Coassemble

Thanks for reviewing us on G2 Dan, we love hearing feedback from customers, it's what makes our platform better!

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Using Coassemble for a non-profit community health program"
5/5
What do you like best about Coassemble?

Coassemble is an intuitive platform, for both trainer & learners. There are ample opportunities to attend webinars and learn how to best use the platform. Tech support is very accessible, responsive, friendly and helpful. Review collected by and hosted on G2.com.

What do you dislike about Coassemble?

The platform occasionally runs slowly or experiences occasional tech glitches. However, Coassemble has always been responsive and worked quickly to correct any such problems. Review collected by and hosted on G2.com.

Response from Rosalie Chassat of Coassemble

Thanks so much for reviewing us!Glad you found value in Coassemble as you transitioned your content online when Covid hit, we have many more webinars coming up and are happy to hear you are finding the platform intuitive to use!

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Easy to use and understand"
4/5
What do you like best about Coassemble?

It is easy to log in and navigate. Adding users and assigning them to groups is easy and straightforward Review collected by and hosted on G2.com.

What do you dislike about Coassemble?

Occasionally while adding users to groups the system doesn't show the group or seems to time out. Review collected by and hosted on G2.com.

Shaun H.
SH
Shaun H.
Project Consultant
Small-Business (50 or fewer emp.)
"Easy, efficient and engaging tools for building online training content."
4.5/5
What do you like best about Coassemble?

I love the ease of building courses, using their templates and importing video and images. Plus the templates provide unique, efficient means of breaking up content and creating ways to engage with learners. Overall, this is a WAY more efficient and effective means of building a course, versus building in PPT or an expensive and complicated authoring tool, and then importing via SCORM or TinCan. Any trainer, subject matter expert or passionate staff member can easily build a course, quickly demo (Please do this early and often!) and send out great content that is superior to an exported presentation or recorded webinar. And the user interface is clean and engaging and as effective on mobile/tablet in my experience. Overall, I think Coassemble is a great LMS for any organization, and could easily be used to supplement traditional systems given that the annual cost could easily be far less than the cost to create a single 30 minute online training in a traditional LMS design/build/export/demo/launch scenario. Review collected by and hosted on G2.com.

What do you dislike about Coassemble?

Three primary issues: 1. At this stage, it isn't really possible to create a traditional library of downloadable links or resources as I've experienced in a few traditional (often clunky) LMS platforms. Right now you need to create a module and PDF or page with links, so it isn't as obvious to learners, and they need to navigate through the course to that material. But I imagine the folks at Coassemble will find a slick way of addressing this soon. 2. There is not a feature to ensure that learners have to watch an entire video. You can require them to open a video module, but at that point they can just advance to the next module or lesson. I completely understand that a learner can still "game" any system and let the video play in the background, but as someone who has primarily built courses for external enterprises or partners, it is not a pleasant experience to tell a client/project manager/funder that 10 people completed your 20 minute course, only to have to explain, or worse yet not disclose, that most of them only spent 4 minutes on the course because they didn't actually watch the great videos that were produced. 3. I love the templates and course building feature, but I did run into multiple scenarios where I watched a template video tutorial, was excited to build a module, and then built it to only realize upon previewing that the template had been updated without an update to the tutorial. Also, updates to templates are constantly being made, which is usually great, but there are times where the update changes the fundamental layout or module interaction, potentially rendering the module less effective. I believe Coassemble is working on a way to address this by seeing the course as it is built, but it would still be ideal to have the tutorial match the template layout as close as possible if a major change is made. Review collected by and hosted on G2.com.

Response from Rosalie Chassat of Coassemble

Thanks for taking the time to provide this great feedback Shaun, we're so glad you gave us a try, and hope this will be a long-lasting relationship. You are right, we did make some updates to our course builder last month which now make it super easy for you so see each template in action before choosing it, and with our inline editor available on a few templates, it does mean that when you create your content, you already see what it will look like. More of that inline editor function is coming too!

Matt T.
MT
Matt T.
Owner Operator
Small-Business (50 or fewer emp.)
"Great Aussie product"
4.5/5
What do you like best about Coassemble?

2 things - simplicity and development.

1. It is simple enough to build a course and get it running...but more than that, it's really easy to make it look like a professional course. A lot of eLearning tools are easy to set up, but they look like it. These guys have built something that is simple enough, but your content looks like a pro set it up.

An addition to this point is that they have worked on a partnership with an image library, so you can create really high quality pages easily without worrying about copyright.

The learning curve for a non-tech person is a lot smaller with Coassemble than with other LMS products

2. The team are really open to building an outstanding product. No matter what crazy ideas I put to them or what silly questions I ask, they are always open to seeing if they can either make it work or hand it to the devs to get it put into the next round of building Review collected by and hosted on G2.com.

What do you dislike about Coassemble?

It's hard to say - every product has limitations. The benefit of these guys is that you feel like you are part of helping them build their product whereas some other LMSs make you feel like off the shelf is all there is.

While they have tonne of templates and set up options, I always seem to find a quirk that I want that isn't something anyone has asked for, so I keep pushing the edges of flexibility on this software, but the team are really happy to get the feedback and they usually work with me to figure out how to get what I need out of the system. Review collected by and hosted on G2.com.

Response from Rosalie Chassat of Coassemble

Thank you this amazing and very detailed review Matt! We're glad to have you in the Coassemble family, and always happy to hear your crazy ideas, those are often the best ones, and there is really nothign more valuable thatn customers telling us how they feel about our product, and what else they would like to see, so just keep letting us know!

Vicky A.
VA
Vicky A.
Learning and Development Lead
Mid-Market (51-1000 emp.)
"Coassemble is fantastic!"
5/5
What do you like best about Coassemble?

Coassemble's templates are an easy and sure way to elevate just about any type of content. Their back end interface is intuitive, and easy to use. The variety of templates provided removes the necessity to purchase a separate authoring tool. We love that it's a one stop shop! Our learners' engagement has increased, and they retain more information now with all the great features, check points, quizzes, and templates offered. It's a great eLearning platform! Review collected by and hosted on G2.com.

What do you dislike about Coassemble?

Sometimes half way through building content, we want to switch templates and are unable to, without redoing it. This is pretty minor though, we've adapted and learned what templates work best with what type of information we're adding to them. We've also encountered some bugs a long the way, however it's clear Coassemble is moving quickly and iterating based on their user feedback. Even though we've encountered some glitches, their Customer Support team is extremely responsive, and will do everything they can to figure out a solution for you. Sometimes it feels like they're an extension of our L&D team, with out dedicated they are! Review collected by and hosted on G2.com.

Response from Rosalie Chassat of Coassemble

Hi Vicky 👋🏼, on behalf of the whole Coassemble team, thanks so much for your kind words about our platform. We're happy to see that just about anyone in your organization can build sleek and engaging courses, that's what we're all about. Stay tuned for improvements to our course builder that will be coming in a couple of weeks, they should make the template selection much easier for you, and save you some time spent on switching templates afterwards!