Club Automations customer support is the best I have experienced in 39 years as a managing partner. Their general support is professional, complete and knowledgeable in every aspect. The help I have received from our dedicated customer experience manager was absolutely fantastic and a virtual partner in helping to operate multiple clubs. Review collected by and hosted on G2.com.

Some of the format doesn't align exactly to our club operation and is always evolving which helps and will eventually be perfect. Review collected by and hosted on G2.com.

Member profiles are complete and help the front desk when members enter. Review collected by and hosted on G2.com.

The hold and cancellation process seem too long. Review collected by and hosted on G2.com.

It's a good system for what our organization needs. Review collected by and hosted on G2.com.

Ever since an update a few months ago it's more difficult to locate a member in CA. it used to pull right up with a few letters, now you basically have to type out the entire name a few different times before it will register and pull up the member. Review collected by and hosted on G2.com.

It is easy to use for everyone, Scheduling is a breeze. Review collected by and hosted on G2.com.

I do not like the way I have explain that I like everything. Review collected by and hosted on G2.com.

Easy to use icons help navigate the system. Review collected by and hosted on G2.com.

Too many tabs on the left sometimes make it confusing to find where you need to go. Review collected by and hosted on G2.com.

The layout is simple and easy to follow. We're able to modify names of user groups as needed. Review collected by and hosted on G2.com.

The monthly statements are difficult to interpret and membership reps spend a lot of time explaining them to our members. It would also be helpful if there was a section for self teaching/video learning section on how to run different type of reports or common fixes/work arounds. Review collected by and hosted on G2.com.

How easy it is to rearrange the court graph and make changes to lessons and programs. Review collected by and hosted on G2.com.

Having to remove clients or pros from certain programs in order to cancel or move tennis courts. Review collected by and hosted on G2.com.

CA has great onboarding and training to where you feel you are up to speed and knowledgable about the product from the start. They also style the software to fit your individual needs so you aren't paying for things you don't use. Their support is fabulous too! Review collected by and hosted on G2.com.

Not a lot of downfalls. The calendar functionality is a bit time consuming for trainers to schedule events but that is not a big deal. Review collected by and hosted on G2.com.

The schedule for all the classes is easy to view. Review collected by and hosted on G2.com.

We use CA for our group exercise schedule. It is too time consuming to add classes to the schedule. Too many steps are needed to cancel a class. There are updates to improve, those updates last a couple weeks and then back to the old stuff. Not user friendly at all. Review collected by and hosted on G2.com.

I love how we can email or text members. The sign in is easy for our members when getting to the club. The customer service is AWESOME!!! Review collected by and hosted on G2.com.

There are too many steps when entering in clients. I wish that it was integrated with Outlook or a personal calendar. I REALLY don't like that my instructors have to take roll in their classes even though the members check into the front desk. Review collected by and hosted on G2.com.