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Training to use CloudNine was not lengthy. CloudNine was great at searching documents, including tagging, and exporting. Software tailored to our business needs and streamlined the task at hand. Review collected by and hosted on G2.com.
I do not dislike anything about CloudNine, the layout is simple, functional, efficient, searching and tagging documents is easy. Review collected by and hosted on G2.com.
15 out of 16 Total Reviews for CloudNine
Overall Review Sentiment for CloudNine
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It's easy to learn and intuitive. Reviewing documents in CloudNine is more efficient than the dinosaur predecessors. Review collected by and hosted on G2.com.
The only constructive criticism I have would be to allow users to change the background color. Review collected by and hosted on G2.com.
CloudNine LAW and Explore are two of the best e-discovery programs to use, very efficient and the export settings are top tier. Review collected by and hosted on G2.com.
There is really not much to not like with the programs but it can set stuck on large documents at times Review collected by and hosted on G2.com.
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Excellent tool for document review and producing documents. This application is also used for managing exhibits and deposition prep. DOcument tagging is very flexible. Review collected by and hosted on G2.com.
When more than one database is open, the image viewer cannot handle both. Seldom is this a problem. Review collected by and hosted on G2.com.
I like the convenience and easiness of the use. The tag function made it easy flag the search results. I was impressed with the ease of use for a first time user. The speed and ease of loading data and being able to review it immediately is a tremendous advantage over other Cloud based platforms. Review collected by and hosted on G2.com.
I believe that search function could improve to isolate the data further down. Some of the basic document identification features became cumbersome when a limited number of documents were involved. Review collected by and hosted on G2.com.
CloudNine routinely impresses me with their superior customer service and automated tools that just work. We regularly upload a lot of data to CloudNine’s automated hosting and discovery tool. Their software is easy to use and searching is flexible. Review collected by and hosted on G2.com.
I personally didn't have access to the administrative rights so I was dependent on others in my organization to ensure all of the access was appropriate. Not CloudNine's fault or dislike. Just a dislike in the process. Review collected by and hosted on G2.com.
The tool is very easy to use and train others on. It is very cost effective and can be rolled out quickly. Review collected by and hosted on G2.com.
Would like to be able to customize views in the review panel. Review collected by and hosted on G2.com.
Items were easy to upload. Folder structure was maintained. Quick response to tech support questions. Review collected by and hosted on G2.com.
Not able to add check boxes for review tags. Review collected by and hosted on G2.com.
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What I like best about CloudNine is the intuitive searching function. It is easy to create complex searches, even as a beginner. You can also easily access your recent searches through a drop down on the main screen. This is much easier than going back to the searching page and re-creating searches that you didn't save. Review collected by and hosted on G2.com.
This isn't really a dislike, but I do wish we had the ability to re-name folders "on the fly" in the native tree view. This is done simply enough with an overlay into the folder field, though. Review collected by and hosted on G2.com.
I really like the fact that CloudNine is browser-based, so you can use it on any device. This is great when I want to review documents but I do not have my laptop with me. I also love how intuitive and user-friendly it is, and the team at CloudNine has been amazing in answering any questions I have and assisting as I learn the program. Review collected by and hosted on G2.com.
There is not much to dislike that I have found so far. The tools for redaction and annotation are great, but it would be nice not to have to re-select the tool you want as you go from page-to-page in the image. Review collected by and hosted on G2.com.
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The custom tagging fields were incredibly useful. Being able to create different types of tagging fields (drop down, custom text, radial buttons) was key to making our review easy and efficient. The custom views for the tagging areas for each individual reviewer allowed me to set up field lists that were specific to each reviewer, so the attorney who reviewed the privilege documents had those tagging fields at the top of the list while the other reviewers had fields specific to their assignment. The system worked beautifully. Review collected by and hosted on G2.com.
I really would have liked to have been able to redact while in the platform. That way the redactions could have been done as they were recognized instead of having to mark them, then reanalyze the documents to redact them in Adobe. Review collected by and hosted on G2.com.