CloudNine LAW Pros and Cons

Its the most user friendly review software I have ever used. Making the complex databases extremely easy to search/tag etc... In my 27 years of experience, I have found that their team of professionals is by far the best group I have ever worked with. Review collected by and hosted on G2.com.

I have been working with them for several years now, and I am still looking for something I dislike. Review collected by and hosted on G2.com.

I love the support I have received from Cloudnine from the very beginning. The always get back to me in a timely fashion, and I never have had to send a follow email. The level of the support determines how easy or difficult it is to navigate and working in a product, Cloudnine having excellent support, has always made it easy! Thanks Team! Review collected by and hosted on G2.com.

Right now, nothing really comes to mind. Review collected by and hosted on G2.com.

What I like best it that it allows my to take control of my eDiscovery projects. I can do more, save time, and control costs. Review collected by and hosted on G2.com.

I would like to see it further developed to take advantage of the additional core processing power as newer computers are developed. Review collected by and hosted on G2.com.

Easy to review ESI native files to view, search and code/tag files for responsive, privilege and other key unlimited fields for discovery productions. Self-loading utility is easy to upload native files quickly to begin review work. Review collected by and hosted on G2.com.

Per GB pricing is more expensive monthly hosting fees for larger volume databases. Not as good analytics as other software. Review collected by and hosted on G2.com.

Powerful processing tool for ESI, can process most file extensions and output quite a bit of load files. Newer updates have been a little buggy. Review collected by and hosted on G2.com.

The user interface has not changed since the product was owned by Lexis Nexus, could really use a new look. Newer updates can be a little buggy. Review collected by and hosted on G2.com.

Offers the major features we were looking for, at a fraction of pricing of other competitors. Review collected by and hosted on G2.com.

Some additional features such as email threading, and near duplicate searching/matching would be useful. Review collected by and hosted on G2.com.

The staff was very responsive to the questions we had. Review collected by and hosted on G2.com.

It was difficult to figure out pricing before we started Review collected by and hosted on G2.com.

The ability to self-service, to load documents on my own and sort them. I also find the search functions to be intuitive.

It's also nice to have web-based software that's intuitive and doesn't require a specialized in-house IT department or litigation support group to manage. It's possible for our small firm to implement the software without needing extra personnel or outside consultants just to manage the database. Review collected by and hosted on G2.com.

Mainly, the inability to see highlights in native view. I would like for the terms highlighting to transfer into the native format, which ought to be easy enough on standard formats like PDF, doc, email, etc. Review collected by and hosted on G2.com.

The ease and customer service was top notch. Review collected by and hosted on G2.com.

Not knowing about recurring charges associated with hosting data. Review collected by and hosted on G2.com.

You can get started in a very short time period. It doesn't take days to get started. With this product you can get up and running in minutes. The price was in the middle of the road. Very nice and easy user interface. Review collected by and hosted on G2.com.

It can't handle multiple CRM applications. Getting the permissions setup was kind of pain. Review collected by and hosted on G2.com.