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CloudNine LAW Reviews & Product Details

Verified User in Law Practice
UL
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about CloudNine LAW?

The ease and customer service was top notch. Review collected by and hosted on G2.com.

What do you dislike about CloudNine LAW?

Not knowing about recurring charges associated with hosting data. Review collected by and hosted on G2.com.

What problems is CloudNine LAW solving and how is that benefiting you?

Very useful with an e-discovery project in a case with an unsophisticated client. Review collected by and hosted on G2.com.

CloudNine LAW Overview

What is CloudNine LAW?

CloudNine is eDiscovery, your way! Flexible, frictionless and proven, CloudNine provides automated eDiscovery software designed to make legal professionals more productive and effective. Attorney and Paralegals: Tackle your biggest cases with the flexibility and control you need. Work faster and boost productivity with all-in-one, always-on eDiscovery in the cloud. eDiscovery Professionals: Maximize performance and control with an interoperable portfolio of industry-leading products. CloudNine delivers market-leading flexibility and performance. With a suite of hosted and on-premise solutions, CloudNine software offers the flexibility of individual or comprehensive and integrated solutions. Our SaaS Solutions: CloudNine Law in the Cloud® Leverage the industry standard in processing without infrastructure requirements using the most comprehensive processing, imaging and production solution on the mark. CloudNine Analyst Provides the only solution to organize all modern data types in a single platform to tell the entire story. It allows you to ingest, cull, investigate, and assemble multiple modern data types while preserving the order and context to facilitate investigation and review. Data types handled include SMS, calls, MMS, Slack, MS Teams, WeChat, Skype, geolocation, YouTube, TikTok, Twitter, Facebook, financial records, computer forensic artifacts and more. CloudNine Review™ Streamline the discovery, investigation, and audit process for attorneys and compliance managers. CloudNine Review simplifies the discovery process by allowing you to upload documents quickly and begin reviewing your document collection within minutes. On-Premise Solutions: CloudNine Explore™ Enables your legal teams, investigators and auditors to investigate issues, assess risk, confirm compliance and begin early case assessment quickly and easily to find the important data to complete your organization’s goals. CloudNine Concordance® Import, review and produce eDiscovery documents in-house at an attractive annual predictable cost. Add more users as needed for collaboration and faster review. And this can all be deployed on a small, manageable computing footprint. CloudNine LAW® Reduce the cost of the discovery process with the most comprehensive processing, imaging and production solution on the market. Every day more than 1,000 corporations, law firms, government agencies, and legal service providers answer their most pressing eDiscovery questions using CloudNine solutions. Built on values of superior performance, continual development, and excellent customer service, we are committed to the success of our clients, employees, and a global network of service partners. Established in 2002, CloudNine is headquartered in Houston, Texas. CloudNine has been highlighted by numerous industry experts and also publishes the eDiscovery Daily blog, a popular, trusted source for legal industry information.

CloudNine LAW Details
Languages Supported
English
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Product Description

CloudNine empowers legal and business professionals with Simplified eDiscovery Automation software and professional services that simplify litigation, investigations, and audits for law firms and corporations.

How do you position yourself against your competitors?

1) Speed - Fastest eDiscovery automation initiation and access available.

2) Simplicity - Fewest management and technology integration points.

3) Security - Most Secure SaaS implementation with a private protected cloud.

4) Services - Automation provider with a full professional services portfolio.


Seller Details
Year Founded
2002
HQ Location
Houston, TX
Twitter
@Cloud9Discovery
4,450 Twitter followers
LinkedIn® Page
www.linkedin.com
141 employees on LinkedIn®

CO
Overview Provided by:

Recent CloudNine LAW Reviews

Verified User
A
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"CloudNine LAW Customer Support"
I love the support I have received from Cloudnine from the very beginning. The always get back to me in a timely fashion, and I never have had to s...
Brandon S.
BS
Brandon S.Small-Business (50 or fewer emp.)
5.0 out of 5
"BEST IN THE BUSINESS"
Its the most user friendly review software I have ever used. Making the complex databases extremely easy to search/tag etc... In my 27 years of e...
Verified User
U
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"CloudNine LAW is excellent"
What I like best it that it allows my to take control of my eDiscovery projects. I can do more, save time, and control costs.
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CloudNine LAW Media

CloudNine LAW Demo - Data Analytics
Early Data Assessment (EDA) Report: An EDA report is automatically generated for every new batch that is loaded into CloudNine’s hosting platform. This graphical PDF report includes summary stats about your current data batch, including number of files, expanded size of the data, number of file ...
CloudNine LAW Demo - Time Line
Email timeline showing email activity helps to identify gaps in production/collection.
CloudNine LAW Demo - Filtering and Culling
Easily cull, filter and de-duplicate your data to help reduce overall data size.
CloudNine LAW Demo - Folder View
Multiple document views are available, including original folder structure.
CloudNine LAW Demo - Text search results appear as highlights on images.
Full text search results appear as highlights on text and image documents.
CloudNine LAW Demo - Upload your own data
Easy to use wizard allows users to upload their own data to our secure private servers. Once data is received the processing and loading is automated.
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10 out of 11 Total Reviews for CloudNine LAW

4.4 out of 5
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CloudNine LAW Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Brandon S.
BS
General Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about CloudNine LAW?

Its the most user friendly review software I have ever used. Making the complex databases extremely easy to search/tag etc... In my 27 years of experience, I have found that their team of professionals is by far the best group I have ever worked with. Review collected by and hosted on G2.com.

What do you dislike about CloudNine LAW?

I have been working with them for several years now, and I am still looking for something I dislike. Review collected by and hosted on G2.com.

What problems is CloudNine LAW solving and how is that benefiting you?

The searching capabilities in this software are unmatched in my opinion, and the extreme ease in which the searches and tag fields can be customized and added (even by the most non-technical end user) is a huge plus to myself and my clientele. Review collected by and hosted on G2.com.

Verified User in Legal Services
AL
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about CloudNine LAW?

I love the support I have received from Cloudnine from the very beginning. The always get back to me in a timely fashion, and I never have had to send a follow email. The level of the support determines how easy or difficult it is to navigate and working in a product, Cloudnine having excellent support, has always made it easy! Thanks Team! Review collected by and hosted on G2.com.

What do you dislike about CloudNine LAW?

Right now, nothing really comes to mind. Review collected by and hosted on G2.com.

What problems is CloudNine LAW solving and how is that benefiting you?

Processing small batches of data and the unexpected PST file Review collected by and hosted on G2.com.

Verified User in Legal Services
UL
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about CloudNine LAW?

What I like best it that it allows my to take control of my eDiscovery projects. I can do more, save time, and control costs. Review collected by and hosted on G2.com.

What do you dislike about CloudNine LAW?

I would like to see it further developed to take advantage of the additional core processing power as newer computers are developed. Review collected by and hosted on G2.com.

What problems is CloudNine LAW solving and how is that benefiting you?

LAW has been developing its Turbo features to help me process more data faster which enables me to do more versus having to outsource work. Review collected by and hosted on G2.com.

BG
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about CloudNine LAW?

Easy to review ESI native files to view, search and code/tag files for responsive, privilege and other key unlimited fields for discovery productions. Self-loading utility is easy to upload native files quickly to begin review work. Review collected by and hosted on G2.com.

What do you dislike about CloudNine LAW?

Per GB pricing is more expensive monthly hosting fees for larger volume databases. Not as good analytics as other software. Review collected by and hosted on G2.com.

What problems is CloudNine LAW solving and how is that benefiting you?

Able to upload native emails and other ESI files for law firm customers to conduct their review, searching and coding/tagging for discovery review and document productions. Review collected by and hosted on G2.com.

Carlos V.
CV
Litigation Support Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about CloudNine LAW?

Powerful processing tool for ESI, can process most file extensions and output quite a bit of load files. Newer updates have been a little buggy. Review collected by and hosted on G2.com.

What do you dislike about CloudNine LAW?

The user interface has not changed since the product was owned by Lexis Nexus, could really use a new look. Newer updates can be a little buggy. Review collected by and hosted on G2.com.

What problems is CloudNine LAW solving and how is that benefiting you?

In the ever growing data collection for ESI, LAW can handle most processing task without any issues. Allowing users to change the number of votes to process helps speed up larger projects. Review collected by and hosted on G2.com.

Verified User in Law Practice
AL
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about CloudNine LAW?

Offers the major features we were looking for, at a fraction of pricing of other competitors. Review collected by and hosted on G2.com.

What do you dislike about CloudNine LAW?

Some additional features such as email threading, and near duplicate searching/matching would be useful. Review collected by and hosted on G2.com.

Recommendations to others considering CloudNine LAW:

CloudNine does not have all the "bells and whistles" that some competitors have, but it does by far the vast majority of what an e-discovery client must do. Plus the support staff with CloudNine is very responsive and helpful. Review collected by and hosted on G2.com.

What problems is CloudNine LAW solving and how is that benefiting you?

Reviewing and filtering large data sets for e-discovery (approximately 1TB) Review collected by and hosted on G2.com.

Verified User in Law Practice
UL
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about CloudNine LAW?

The staff was very responsive to the questions we had. Review collected by and hosted on G2.com.

What do you dislike about CloudNine LAW?

It was difficult to figure out pricing before we started Review collected by and hosted on G2.com.

What problems is CloudNine LAW solving and how is that benefiting you?

Review of ESI for discovery Review collected by and hosted on G2.com.

Eric C.
EC
Attorney
Law Practice
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about CloudNine LAW?

The ability to self-service, to load documents on my own and sort them. I also find the search functions to be intuitive.

It's also nice to have web-based software that's intuitive and doesn't require a specialized in-house IT department or litigation support group to manage. It's possible for our small firm to implement the software without needing extra personnel or outside consultants just to manage the database. Review collected by and hosted on G2.com.

What do you dislike about CloudNine LAW?

Mainly, the inability to see highlights in native view. I would like for the terms highlighting to transfer into the native format, which ought to be easy enough on standard formats like PDF, doc, email, etc. Review collected by and hosted on G2.com.

Recommendations to others considering CloudNine LAW:

If you are looking for an easy to use document management system that can be user driven and affordable, Cloud Nine is a good option. We divide the costs up proportionally and pass it along to our clients. Review collected by and hosted on G2.com.

What problems is CloudNine LAW solving and how is that benefiting you?

A cost-effective solution for document management at a small-midsize firm. It allows us to work with more complex, voluminous e-discovery without incurring the costs normally associated with large, in-house document management software. Also, it's user friendly. Review collected by and hosted on G2.com.

Verified User in Building Materials
AB
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about CloudNine LAW?

You can get started in a very short time period. It doesn't take days to get started. With this product you can get up and running in minutes. The price was in the middle of the road. Very nice and easy user interface. Review collected by and hosted on G2.com.

What do you dislike about CloudNine LAW?

It can't handle multiple CRM applications. Getting the permissions setup was kind of pain. Review collected by and hosted on G2.com.

What problems is CloudNine LAW solving and how is that benefiting you?

It was very quick to get us up and running. Review collected by and hosted on G2.com.

Verified User in Law Practice
UL
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about CloudNine LAW?

Being able to find a needle in a haystack, a/k/a a one-page document in a sea of hundreds of thousands of pages. Review collected by and hosted on G2.com.

What do you dislike about CloudNine LAW?

It took some getting used to, figuring out how best to search for a specific item. Review collected by and hosted on G2.com.

What problems is CloudNine LAW solving and how is that benefiting you?

We used it for discovery purposes in a law firm and it was extremely helpful. Review collected by and hosted on G2.com.