Cloud Assess Reviews & Product Details

Cloud Assess has been great to use. It’s really easy to find your way around, and learners pick it up quickly too, which makes everything run smoother. Making changes - like updating assessments or tweaking settings - is simple and doesn’t take much time.

The Helpdesk is also a big plus. Whenever I’ve needed support, they’ve been quick to respond and super helpful.

Overall, it’s easy, flexible, and just makes the whole process easier for everyone. Review collected by and hosted on G2.com.

There isn’t a lot to dislike, after using Cloud Assess for several years, I find it very straightforward and user-friendly. Review collected by and hosted on G2.com.

We have worked with Cloud Assess for just over 2 years. The support and advise offered by the Cloud Assess team has been fantastic. The online help desk, manned by real people, offers support within seconds. If we require additional or more in depth support we are able to easily book in for an online session with our consultant. The resource section also contains a helpful user guides.

The features are constantly being updated and new options being released. This helps keep our training products fresh and interactive. Review collected by and hosted on G2.com.

The process for marking student attendance is the only area I could see for approvement. Review collected by and hosted on G2.com.

It is user friendly for students, trainers and administrators. I like that my feedback and suggestions are taken on board quickly and often actioned. Review collected by and hosted on G2.com.

There are still a few clunky processes in the back end where I work and I have logged these as feature requests. Some of these things would make the user experience even better. Review collected by and hosted on G2.com.

Saved time and our student success rates and customer satisfaction has increaded Review collected by and hosted on G2.com.

As a small 1-2 person business the billing is a bit tricky for us to make profit in our course enrolments and processing but their product has saved us time and headache with trainer-student shared documentation and resulting and emailing processes so this can also be seen as a silve-lining example. Review collected by and hosted on G2.com.

the Cloud Assess team are working continually to improve the experience for both admin and learners including looking at appropriate yet innovative ways to include AI. Review collected by and hosted on G2.com.

We have some very specific niche uses for our organisations content delivery and we don't always fit Cloud Asses's broader approach. Review collected by and hosted on G2.com.

From the very beginning, one of the most distinguishing factors in choosing Cloud Assess was the exceptional and ongoing customer service I received while working at Australia Zoo. The Cloud Assess platform is extremely user-friendly and maintains a clean, professional interface that makes navigating the system effortless.

While Learning Management Systems can often be complex, Cloud Assess stands out by not only promoting but delivering accessible, reliable platfrom support. The team consistently goes above and beyond to simplify processes and provide tailored guidance.

Beyond staff training and development, we quickly discovered the platform’s flexibility to support a wide range of additional initiatives. Despite these being quite diverse and outside the traditional training scope, Cloud Assess was always willing to support our goals and assist in every capacity. Review collected by and hosted on G2.com.

I’ve had a very positive experience overall, with little to fault. If anything, occasional minor delays in system updates or feature releases were noted, but these were always well-communicated and promptly addressed by the support team. Review collected by and hosted on G2.com.

It's very user friendly from a student point of view. The support team is responsive and helpful. Review collected by and hosted on G2.com.

As an administrator, it can be tricky to figure out all the steps involved in completing certain tasks. Some processes feel a bit complex. Review collected by and hosted on G2.com.

It is easy to navigate - our tech-challenged learners all learn how to use it just fine. From an admin perspective it is easy to track learner progress and see how active learners are. Review collected by and hosted on G2.com.

At times it's a bit of a mystery how to get something working. E.G., for a trainer to update dates, I would need to release the competency, release the assessment and then make sure the student is still active. I love the troubleshooting, but some of my colleagues are a bit put off by it. Review collected by and hosted on G2.com.

The chance for clients to complete activities before training which improves our product and enables us as a team to provide more training and cut down on physical paper use/ scanning. Review collected by and hosted on G2.com.

The occasional glitch which is usually rectified by the cloud assess team quite rapidly Review collected by and hosted on G2.com.

Mostly easy to use, nice to look at and easy to navigate. Our account manager Jake is also really helpful! Review collected by and hosted on G2.com.

There are some downsides, for example on the app, some of the question types are not compatible. Review collected by and hosted on G2.com.