311 ClockShark Reviews
Overall Review Sentiment for ClockShark
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With all of the great features, the one that stands out is the Schedule. With the easy "click and drag" ability, entering a weeks worth of projects for 21 employees is a snap. Having the address available to the employees makes it easy when there is a new job listed, they don't need to call or text just click "Details".
The employees like that ability to look at the app and see where they are going next, and have an general idea of the work with information in the Notes section. Review collected by and hosted on G2.com.
With only being a couple of weeks into using the program, the only issue has been the need to log in each time instead of it "remembering" who I am. Most other programs we use can be accessed by clicking a single button. Review collected by and hosted on G2.com.
Online chat box with quick response is very appreciated. We have even seen suggestions made take effect which is great. Review collected by and hosted on G2.com.
Customizing some of the title boxes would be nice. For example, instead of "job" retitle it "project". Review collected by and hosted on G2.com.
Colored job slots; Job Summary Reports; Admin function; Immediate Schedule Changes Across Platforms; Long-term planning Review collected by and hosted on G2.com.
When changing view of timeline, it doesn't give you Month View for example by snapping to the calendar view. It shows you a month out from the date you're currently on. Not what the user is expecting (or envisioning) when wanting to see a Month on the screen. HATE that I cannot edit a shift - switch the dates and have the original shift I'm editing disappear from the calendar - isn't that obvious? I'm editing it to REPLACE the shift that was there originally. HATE when I'm deleting all shifts in the series, it doesn't delete the shift I'm working from (or on the day I'm working from). Delete all means Delete ALL. Review collected by and hosted on G2.com.
I like the mobility of managing our crews across the county and the simplicity of using your system Review collected by and hosted on G2.com.
I wish there was a way to list specific task within each job without them being loaded across all job platforms. In our field we might have a basic painting project on one job and on another jobsite we might have several different pieces of built-in furniture that we would like to identify each as their own task within that job. For example: Job = Smith and for Task within only this job = 1. laundry room built in, 2. fireplace built-in, 3. mudroom bench seat, 4. living room window seat, 5. dining room breakfast nook,...... etc... I wouldn't want all these to list on the Jones Job. I know we can easily search these tasks but it would help to only have job specific tasks to help communicate scopes of work on each job location. Review collected by and hosted on G2.com.
Being able to make a change to the schedule for an employee and easily tick if it is a one of change or for all ongoing bookings Review collected by and hosted on G2.com.
More fields would be handy. ie, phone number, email address for staff and clients. Review collected by and hosted on G2.com.
I like that our employees are able to make a note when clocking in. This has helped to make me aware if they clocked in late and I can edit their times without them having to come see me in person. Review collected by and hosted on G2.com.
At first my notifications were not working. It took a couple of email to customer service to get those notifications fixed. Review collected by and hosted on G2.com.
The "Who's working now?" feature. It's really handy to be able to keep track of all employees with the GPS option, as you can see what time an employee clocks in and out of a job site, and where they are at any moment. Review collected by and hosted on G2.com.
Would love to see an option to differentiate subcontractors from employees. At the moment, all our sub-trades have to be set up as employees, and labeled according to their trade. Review collected by and hosted on G2.com.
Job costing
Ease of clocking in for the crew
Accountability for my crew
Makes payroll so much easier
Review collected by and hosted on G2.com.
So far I haven't found anything I dislike. Review collected by and hosted on G2.com.
