311 ClockShark Reviews
Overall Review Sentiment for ClockShark
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ClockShark has taken the headache out of mobile timekeeping for our business. We have tried other solutions, but ClockShark is, by far, the best solution for us. The technology included, features available, and ease of use for our employees make it a win-win for everyone. It took almost no time to get everyone trained to use it properly, not to mention ClockShark's technical support staff are very patient, talented, and professional. Review collected by and hosted on G2.com.
Nothing at all to dislike about this application! Review collected by and hosted on G2.com.
I like the ability to designate which jobs different employees can access. It also consolidates the time and payroll maintenance process. Another feature that I like is customer service, it is very easy to start an online chat and get help. I think it is easy to learn for most people and management functions are not complicated either. Review collected by and hosted on G2.com.
I really have no problem with this software. Only at the beginning it took a little time to configure everything correctly so that ClockShark worked with all our other systems and processes, but customer service was helpful and responsive during the process. Once we configure it correctly, it has been easy. Review collected by and hosted on G2.com.
it is fast to use when we do not change job , it is clear to see . it is easy to use on a computer.
it is fast to use when we do not change job , it is clear to see . it is easy to use on a computer. Review collected by and hosted on G2.com.
For me, I am often disturbed without knowing at the beginning if it will take 15 seconds or 30 minutes.
I believe that in this software we should see here, in the first page,
and be able to quickly change the # job and times as we can do on a manual time card: we write the beginning (example 9; 00 hrs) but if we are disturbed (ex a 9:10 someone speaks to us about a problem, we do not stop the time exactly to the second because then we continue to work on the same job)
but if after someone else we are disturbed for another reason.
it is only after, for several reasons, that we realize later that it has been a long time that we do not work on this job and adjusts the time according to what really happened
ex. from 9: 10hrs ....
and i would like to do not have to select a task . Review collected by and hosted on G2.com.
Automatically clocks employees In & Out when the show up at the address for our project's and will clock them out if they leave the pre set project gps location Review collected by and hosted on G2.com.
I would like if it sent a text message to the admin if employees leave the site and ask if we would like to keep them clocked in (employee running errands) or has left w/ out permission Review collected by and hosted on G2.com.
Easy to use schedule, we are very pleased with the user friendly app for both admin and our guys out on the field. Review collected by and hosted on G2.com.
The only problem with using clock shark is crating jobs for existing customers based off of address or work orders per customer. New jobs for existing customers has to be entered separately which could be time consuming. As to new customers they just sink over automatically to jobs. Would be great if this feature was available for new work orders or estimates entered also known as estimates in quick books 2019
Exporting Time sheets and integrating jobs to quick books can be hard to use for existing customers based off multiple addresses."Property Management Companies" Review collected by and hosted on G2.com.
The part I like the most is the live-time clock in. I have employees who work all of the US and this really helps me keep on top of them! I know that one of my employees was taking advantage of me and this really helps me stay on top of her. For one of my employees I can track what project she is on and how much it should be really taking her to do it. Review collected by and hosted on G2.com.
I had one employee turned off her GPS tracker. I would like for that feature to be mandatory on all of the employees apps. I wish I would have found this sooner! Review collected by and hosted on G2.com.
ClockShark has given me so much more control over scheduling and timekeeping. I really like that when I am out in the field that I can check in on my employees and if a new job comes in while I'm out, I can schedule it right then and there. My productivity has increased dramatically. Review collected by and hosted on G2.com.
The only issue I have had is when my installers work an overnight shift. Depending on when they clock in and out, the hours get split between 2 days and it can be difficult to easily separate time when they work several nights in a row. Review collected by and hosted on G2.com.
This time-clock service is easy to configure, economical (only $ 30 a month, which can be paid annually), and has a GPS with good artificial intelligence, which usually has no errors. It is excellent with the management of the schedules of each employee, and to track the activity of each of them. Its control panel gives us total freedom to categorize activities and employees. Review collected by and hosted on G2.com.
Sometimes the platform collapses arbitrarily. It is difficult to track expenses by employees, since clockshark is not really geared towards managing finances and budgets. In its version for mobile devices it is complicated to navigate through the control panel, which usually disappears. The color of the work boards can not be customized. Review collected by and hosted on G2.com.
That you can see everyone's schedule along with who has clocked in and what they are working on. Review collected by and hosted on G2.com.
The reports. I think there is room for the reports section to be updated. It would be nice to see all the hours an employee worked by job on one page versus all of the detail. I would also like to see if you could add a budget by month option for the jobs rather than just the life of the job. Review collected by and hosted on G2.com.
ClockShark has changed my way of seeing the time tracking software, it is powerful and easy to use, I like that it has its mobile application to be able to use it in phones and / or tablets, it works with integrated GPS and it provides us with the most Easy to do an administration to the employees. Review collected by and hosted on G2.com.
I have no problem to complain about, when we started to acquire ClockShark the team always helped us in the configuration so there were no major problems. Review collected by and hosted on G2.com.
