Clinicient Reviews & Product Details

I like that I can select multiple days to view on the scheduler simultaneously. Review collected by and hosted on G2.com.

Not user friendly. Clinicient looks too cluttered and disorganized compared to WebPT or Raintree.

I do home PT so I constantly have to reconnect to different wifi. But many times when I do this, clinicient will freeze and then I'll have to close clinicient and log back in. This will happen multiple times per day, which wastes time so I end up not using it until the end of the day. And sometimes, clinicient won't save my note so I have to redo it.

For objective measures such as ROM/MMT of left and right knee, it won't let me make the right extremity a goal; only the left.

My main issue is the freezing and having to restart constantly. Review collected by and hosted on G2.com.

the clinicient team provides training to the staff in order to get the most out of the platform, it adapts to the requirements of each institution, the interface is easy to use and understand allowing quick access to patient information. Review collected by and hosted on G2.com.

despite being an easy to understand and use interface, it could be more interactive and with a design that is a bit more appealing to users, it requires a good internet connection to work quickly. Review collected by and hosted on G2.com.

The fast response back from representatives when we have a question . They are very friendly & go out of their way to assist us. Review collected by and hosted on G2.com.

The system glitches when there is a system update & we are unable to sometimes view the attachments we had previously updated. The system sometimes updates codes without out authorization & we have to go back & change it back. Review collected by and hosted on G2.com.

I really like the web-based platform. The color system is easy to use and identify. I like the different views available for the main schedule screen. The templates and subsections for evaluations are easy to navigate and fill as necessary. I like how you can make goals and goal subsets. I like the ease with which I can see current and past cases and associated notes. I like the exercise search feature. Review collected by and hosted on G2.com.

I do not have the ability to change my preferences for which schedule view I would like to auto populate - for example it defaults to my week long schedule with weekends. But, if I wanted it to default to all of my current clinicians daily schedules, I would have to make that change every time I log back into Clinicient. I really dislike that I am unable to open the patient's chart for the day before they are arrived for their appointment. It makes it more challenging for me to review and/or preplan for their visit (known progressions, etc). It is helpful to be able to preload those in beforehand. I know the shield turns different colors when a progress report or re-evaluation is due, but it may be helpful to have a separate color code on the schedule for these visits. Again, it would be nice to be able to open the note and pre-plan. I would like to adjust the templates to list specific functional activities versus just limitation 1, limitation 2... like for our knee evals, it says "sitting tolerance, standing tolerance, squatting tolerance." This may just be our company and I can re-vamp with them when talking to whoever I need on my end. I would LOVE an auto-save feature instead of manually having to save every so often. I would like to be able to rename certain exercises for easier searching or add my own. I would like to be able to SORT my favorites per body part or diagnosis. This may also be an our company thing - but adding the PHE code to the new templates would be helpful! Review collected by and hosted on G2.com.

Coming from handwritten notes of course this is a welcome change. The ongoing improvements make the program more intuitive. The drop downs help, not only with ease of documentation; but also they provide ideas for future therapeutic treatments. Having all pertinent patients chart information with a click, efficient and helpful to get notes done in a reasonable amount of time. Review collected by and hosted on G2.com.

I don’t need to see “was trimmed”. For some reason I’m getting a message that ‘this therapist is not credentialed for the patient, when I am credentialed. It seems like a glitch. And I would love to be able to print my entered appointments from the calendar as a schedule but it only print screens and only part of the page that is visible can be printed. I’m hoping someone can program a pop up print screen, with the ability to print several weeks of scheduling. Review collected by and hosted on G2.com.

Every day I am finding new areas that I did not know exist within Clinicient. Revenue Cycle Managers love analyzing data and the reporting mechanisms allow me to filter all of the information to tailor fit my needs. Review collected by and hosted on G2.com.

In order to filter detailed information, the system must be complex. Training does not end with the first couple of weeks but is on-going. Being a novelist with this system, I am constantly searching for ways to complete my job. Even though there is training through the first 6-8 weeks, now that I am into the system 7 months, having additional training on the more complex issues would be extremely helpful. Review collected by and hosted on G2.com.

multiple ways to get to things, hyperlinks that save time, ability to create custom reports. easy format to read, easy to teach how to operate, Review collected by and hosted on G2.com.

how the program will crash or stop responding in the middle of a task. Not always load documents that are scanned in. no easy way to switch from the patient's chart to the appointment without closing the chart, no way to have multiple tabs or patients charts open at the same time. no place to find a history of the charts you were in (even if it was the last 5 history that would be super helpful), Review collected by and hosted on G2.com.

I like the concept of being able to access and add additional information at any time. This makes Clinicient very easy to use for documenting appointments, medical updates, and other information in real-time. Less time is needed following up with updates after the appointment and eliminates the need to take written notes and enter them later. This saves valuable time and reduces errors that could be made if completing the details at a later time. There are no written notes which could become a privacy or confidentiality concern. Review collected by and hosted on G2.com.

Clinicient has very defined fields that can make it a bit more difficult to find information if you don't have names spelled correctly or you misspell other information. But overall. it is usually not a problem to use. Review collected by and hosted on G2.com.

The program is very user friendly and customizable to our multi-disciplianary organization made up of many clinics. We have been able to create many templates that have made documentation more concise, quicker and compliant. The Clinicient support team is very responsive and always willing to troubleshoot any issues we have.

They are constantly trying to upgrade the programs and enhance them with the latest technology. They also do a lof education on Medicare requirements, MIPS and hold weekly forums to answer questions and provide updates. Review collected by and hosted on G2.com.

Some feature requests we put in on Classic are not getting done. I feel like all of your resources are only going into Insight Go but that is lacking some of the necessary features we use so we can't use it yet! Bring Go up to the Classic standards so we start exclusively using that program (Letters, all tasking features, etc.) Review collected by and hosted on G2.com.