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11 out of 12 Total Reviews for ClientTether.com
Overall Review Sentiment for ClientTether.com
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Integrations to 3rd party software to fill the product needs Review collected by and hosted on G2.com.
It's a great product backed by a great time. No worse than it's competitors. Review collected by and hosted on G2.com.
When engaging and converting leads, Client Tether is our secret weapon! Since we've started using the system, our sales teams, I have seen a strong increase in the number of scheduled appointments and sold jobs. The CT support team has done a very good job helping our team implement this across our nationwide company, which is always a challenging problem. The Client Tether support team has been highly engaged with our CTO, Director of Operations and various other teams to ensure our success with the platform. Review collected by and hosted on G2.com.
There are some features that are redundant with other software programs we use. However, the core features that we utilize are excellent and are not present in our other software platforms so Client Tether has been a strong addition to our tech stack. Our team also struggled with the initial set up process, however, the Client Tether team provided excellent support every step of the way. Review collected by and hosted on G2.com.
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We like the ability to submit leads from our field lead generation team and have those leads automatically enter predefined action plans for contact and scheduling. We don't use CT for anything after the appointment is booked, but I know they have a lot of features to aid in followup and sales. The people we work with at CT have been fairly responsive and willing to help adapt the product to our business. Review collected by and hosted on G2.com.
There have been bugs that come with growth which has made it less reliable at times, but the CT team has been good about fixing things quickly to keep us up and running. Review collected by and hosted on G2.com.
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We really like how we have a sales cycle set up in such a way that when a lead comes in to the website ClientTether gets that lead on the phone with us right away. No more cold leads that slip through the cracks due to a form submission ending up in the spam folder. Review collected by and hosted on G2.com.
They do not have a direct integration with Facebook yet for capturing Facebook form leads yet. They informed us that that feature is in the works but for now we don't have that as an option. Review collected by and hosted on G2.com.
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Nathan and Dave are awesome to work. The tool does a create job of closing leads, and nurturing more to come. Review collected by and hosted on G2.com.
Like any great tool, it takes a bit to learn how to properly utilize. However ClientTether's team is ready to help with training and support to make it as easy as possible. Review collected by and hosted on G2.com.
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Client tether is easy to use, and can be set up for automation! It is easy to track leads, be able to see where they came from, as well as send automated sms, emails, and calls to potential leads. Your sales team can easily connect with leads, and be able to have all of their information in one place. Review collected by and hosted on G2.com.
The platform is a little confusing to learn at first, but one you know how to use it becomes very effective! Other than that, very easy to use after becoming familiar! Review collected by and hosted on G2.com.
Here at Jones Paint & Glass, we enjoy being able to easily contact new and existing customers from one place. We are able to email and text customers from one space and can leave internal notes about our experience with the customer on the same screen. This makes it easy for us to communicate upon initial contact and reminds us to follow up once we have gained their business and trust. We are able to communicate very quickly and efficiently and a lot of the contacts that come to us through ClientTether enjoy the convenience. So much so that a high percentage of them continue doing business with us from then on. Review collected by and hosted on G2.com.
For a short time, communicating through ClientTether became difficult. It would not let us send emails to our customers. However, it seems this was a troubleshooting error and was very quickly addressed and the problem solved by our customer service contacts at ClientTether. The customer service agents with this company are very easy to work with and resolve problems quickly and efficiently. Review collected by and hosted on G2.com.
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Mostly that I don't have to think about following up with my online leads. Review collected by and hosted on G2.com.
At this point, I don't think there is anything I don't like about it... Review collected by and hosted on G2.com.
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How easy and quick it puts me in contact with my potential clients. It really forces me to stay in touch which is great. Review collected by and hosted on G2.com.
Not much to dislike. I think that being able to customize the form without having to do an email parse or post would be nice but overall it works really well. Review collected by and hosted on G2.com.