# Client Cloud Reviews **Vendor:** Zywave **Category:** [Benefits Administration Software](https://www.g2.com/categories/benefits-administration) **Average Rating:** 3.8/5.0 **Total Reviews:** 29 ## About Client Cloud Zywave Client Cloud is a white-labeled, self-service client portal that insurance brokers and agencies provide to their employer clients as a branded, year-round digital experience. It gives employer clients 24/7 access to HR tools, compliance resources, safety training, employee handbooks, and people management applications — all under your agency's brand, not Zywave's. Most brokers show up at renewal and disappear until the next one. The agencies growing their books are the ones their clients hear from all year — not because they're calling every week, but because they've given clients a reason to keep coming back. Client Cloud is how brokers do that at scale without adding headcount. What your clients get — under your brand. A fully white-labeled portal with your colors, logo, and custom URL. Attorney-backed compliance tools covering ACA, COBRA, FMLA, OSHA, and more, continuously updated across all 50 states. An employee handbook builder that generates custom, state-specific handbooks in minutes. An HR Q&A hotline for on-demand answers. And 150+ LMS courses covering workplace safety, harassment prevention, OSHA compliance, and diversity training — all included, no per-course fees. What you get as the broker. A built-in stewardship report that quantifies the value you've delivered to each client at renewal — so the conversation isn't "why should I stay?" it's "look at everything we did for you this year." Brokers using Client Cloud's Relationship Management support see client portal adoption jump from roughly 20% to 60–70%, which translates directly into retention. The numbers speak for themselves. Client Cloud delivers an average of $1,500 in annual savings per client and 9 hours of efficiency gains per year. Over 500,000 businesses use Client Cloud today. The platform carries a Net Promoter Score of +78 — which means the clients using it are actively telling other businesses about it. Broker-first by design. Zywave never contacts your clients directly. The portal is your tool, delivered under your brand, reinforcing your relationship — not replacing it. Client Cloud pairs with Content Cloud to deliver a complete client engagement story — educational content through the portal, compliance tools at their fingertips, and HR resources that make your agency indispensable between renewals. Connected to Zywave's AMS portfolio, account and contact data flows natively so there's no duplicate setup and no separate login to manage. If your clients only hear from you when it's time to renew, Client Cloud is how that changes. ## Client Cloud Pros & Cons **What users like:** - Users value the **comprehensive HR management solution** of Client Cloud, enhancing efficiency and saving time for HR teams. (2 reviews) - Users value the **expert HR consultancy and candidate analysis** provided by Client Cloud's recruitment process. (2 reviews) - Users value the **expert support** provided by Client Cloud, enhancing efficiency for HR teams in managing tasks. (1 reviews) - Users value the **ease of use** of Client Cloud, making HR processes smooth and efficient in one central platform. (1 reviews) - Users find the **compliance tools** of Client Cloud exceptionally helpful, backed by thorough legal research and support. (1 reviews) - Time-saving (1 reviews) - User Interface (1 reviews) - Visibility (1 reviews) **What users dislike:** - Users find the **limited customization** options of Client Cloud challenging when trying to tailor information for employees. (1 reviews) - Users find the **interface design lacking** , hindering usability and overall experience in Client Cloud. (1 reviews) ## Client Cloud Reviews ### 1. Excellent Client Cloud Benefits **Rating:** 5.0/5.0 stars **Reviewed by:** Karen T. | Vice President, Employee Benefits, Small-Business (50 or fewer emp.) **Reviewed Date:** September 03, 2024 **What do you like best about Client Cloud?** The entire library of information has been researched thoroughly by a legal team of experts. The Compliance tools are very, very helpful. **What do you dislike about Client Cloud?** Formats are not always easy to work within when customizing information for employees. **What problems is Client Cloud solving and how is that benefiting you?** Client Cloud makes it easy to find the most current information related to benefits with the push of a button. ### 2. Keka Simplifies HR Processes with Easy Automation **Rating:** 3.5/5.0 stars **Reviewed by:** Yamini P. | HR Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 20, 2023 **What do you like best about Client Cloud?** What I appreciate most is how it covers everything in one place. It’s easy to use, saves a lot of time, and comes with expert support whenever needed. Whether it’s managing policies, handling queries, or streamlining HR tasks, it makes the whole process much smoother and more efficient. Definitely a great tool for any HR team! **What do you dislike about Client Cloud?** Keka HRMS is useful, but there are a few areas that could improve. Customization options feel a bit limited, and sometimes the system runs slow or has minor glitches. Customer support is helpful but could be quicker in resolving issues. Integrating with some third-party tools isn’t always seamless. Overall, it works well, but there’s room for improvement. **What problems is Client Cloud solving and how is that benefiting you?** Keka has really made a difference for us by simplifying a lot of HR tasks. It takes care of things like payroll, attendance, and employee management automatically, which saves us a lot of time and reduces mistakes. Having everything in one place makes it easier to stay organized, and the self-service features have been a huge time-saver for both HR and employees. Overall, it’s helped us work more efficiently and stay on top of everything. ### 3. Hr Connection the complete solution **Rating:** 5.0/5.0 stars **Reviewed by:** Dhas V. | Technology Operation Specialist , Enterprise (> 1000 emp.) **Reviewed Date:** December 02, 2023 **What do you like best about Client Cloud?** All features are good and all solutions in one platform **What do you dislike about Client Cloud?** No dislike so far , good features and good service **What problems is Client Cloud solving and how is that benefiting you?** streamline HR operations, improve access to information, and enhance communication between HR, employees, and managers ### 4. HR Hotline - Trained professional HR experts **Rating:** 5.0/5.0 stars **Reviewed by:** Rhea A. | Management Trainee - Corporate Brand Group, Small-Business (50 or fewer emp.) **Reviewed Date:** March 15, 2023 **What do you like best about Client Cloud?** The aim of the HR hotline, which is essentially a team of HR consultants, is to offer an employer the finest HR solution. They have a lot of experience handling staffing and recruitment-related issues. **What do you dislike about Client Cloud?** As such there are no complaints regarding their service. The services are really provided in three languages, namely English and French. I hope they will consider it and offer services in additional languages in the next years. **What problems is Client Cloud solving and how is that benefiting you?** 1) Their HR experts are fantastic and have more than ten years of expertise. 2) They focus on employee well-being and disengagement and have incredible commitment and work ethics. ### 5. HR HELPDESK HOTLINE **Rating:** 5.0/5.0 stars **Reviewed by:** Amelia V. | HR OFFICER, Mid-Market (51-1000 emp.) **Reviewed Date:** September 27, 2022 **What do you like best about Client Cloud?** I really like the HR Hotline, especially now that we still have a pandemic; as an employee, any hr concern that we raise through the hr hotline will be addressed outright through the hotline, and you don't need to go to the site/office to avoid being infected by the covid -19 virus. **What do you dislike about Client Cloud?** I think the only problem on the hotline was the busy line; though there were a lot of trunk lines, we still had to wait for our turn to be entertained by the HR Personnel assigned to the task. **What problems is Client Cloud solving and how is that benefiting you?** The most relevant to this is the compensation and benefits that usually almost every day we encounter and need to resolve, like approval of their leaves, filing to overtime etc. ### 6. HR Hotline is awesome **Rating:** 5.0/5.0 stars **Reviewed by:** Neha C. | Senior Talent Acquisition Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** September 29, 2022 **What do you like best about Client Cloud?** HR hotline is basically a group of HR advisors and their aim is to provide the best HR solution to an organization. They are well versed in managing problems related to Staffing and Recruitment. **What do you dislike about Client Cloud?** I don't have any complaints or issues with their service. But actually they offer services in three languages, majorly English and french. I hope in the upcoming years they will think of it and will provide services in other languages also. **What problems is Client Cloud solving and how is that benefiting you?** 1) Their HR advisors are excellent and have experience of more than 10+ years. 2) Their dedication and work ethics are amazing and they focus on employee well-being and disengagement. ### 7. Quite an help full applications **Rating:** 3.5/5.0 stars **Reviewed by:** Suvith K. | Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2023 **What do you like best about Client Cloud?** The applications help us to analyze the candidate's profile in a very appropriate manner **What do you dislike about Client Cloud?** The interface of the application can be a lot better. **What problems is Client Cloud solving and how is that benefiting you?** First of all it is free or else we have to pay a lumpsum amount for almost the similar services. ### 8. Pro and cons of HR hotline **Rating:** 5.0/5.0 stars **Reviewed by:** Ramesh D. | Network Administrator Sr. ( Global network and security), Mid-Market (51-1000 emp.) **Reviewed Date:** October 01, 2022 **What do you like best about Client Cloud?** Accessibility of anytime and team of professionals, who always help employees and address the concern by keeping company policies and low, compliance in mind. **What do you dislike about Client Cloud?** Have not observed any cons for now but there can be more plan in terms of cost based on number of employees or services what they3 takes. Based on the organisation size and services. **What problems is Client Cloud solving and how is that benefiting you?** Face to face getting reviews from employee and I think thats best because companies don't have much resources on HR to interact with employees and address their concern. Availability is another advantage..they3 are always available as name suggests, hotline, they can connect always. ### 9. Excellent Platform to Stay Up-to-Date and Compliant **Rating:** 4.0/5.0 stars **Reviewed by:** Employer's E. | Founder/Chief Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2022 **What do you like best about Client Cloud?** Zywave makes it easy to stay compliant with local, state, and federal employment laws and regulations, which is super handy for a multi-state employer. It's also easy to look up specific laws, best practices, sample policies, templates, etc. **What do you dislike about Client Cloud?** Recently I've been having technical difficulties accessing the site (getting an error when logging in), but this happens to all sites once in awhile, I wouldn't say it's anything super concerning, just an annoyance at this moment. **What problems is Client Cloud solving and how is that benefiting you?** Supporting my clients with employees in multiple states can be a bit of a challenge due to the various laws (and don't even get me started on California!) but Zywave makes it easy for me to compare across states. It has also been very helpful for me throughout the pandemic, staying up-to-date on the most current mandates and guidelines, and obtaining templates for communications, policies, etc. ### 10. Virtual HR **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Hardware | Mid-Market (51-1000 emp.) **Reviewed Date:** October 06, 2022 **What do you like best about Client Cloud?** If you need any help or have any queries and you have to contact HR, then this tool will help you manage everything very smoothly. The employee don't have to hesitate to contact HR. **What do you dislike about Client Cloud?** Need to improve related for Data implementation and integration. **What problems is Client Cloud solving and how is that benefiting you?** It is very smooth to use and solves many manual HR tasks. Anyone can easily understand the process. ### 11. Great Product **Rating:** 3.5/5.0 stars **Reviewed by:** Carl O. | Business Developement Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 13, 2022 **What do you like best about Client Cloud?** The most helpful thing about HR hotline is that they are always availble for your HR needs. **What do you dislike about Client Cloud?** There isnt much about HR Hotline that i dislike. They are a good go to hotline if you need anything HR. **What problems is Client Cloud solving and how is that benefiting you?** They are a great consultant for any of my HR needs. Including policies, onboarding, and terminations. ### 12. One Stop Resource For Client's HR Department **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Online Media | Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2022 **What do you like best about Client Cloud?** Serves as an extension to the HR Department of the clients which helps in reducing their administrative burden. Clients receive guidance from experienced professionals having experience of more than 15 years. **What do you dislike about Client Cloud?** Currently they have a very limited market presence. This also limits the advisory role of the company as the HR policies and rules vary from one country to another. **What problems is Client Cloud solving and how is that benefiting you?** At times the startups lack sufficient HR resources and guidance which hampers their work. HR hotline is a one stop resources for all such firms which need guidance and support on specific areas. ### 13. Review of HR Hotline **Rating:** 4.5/5.0 stars **Reviewed by:** Jonathan H. | Math Teacher, Small-Business (50 or fewer emp.) **Reviewed Date:** September 29, 2022 **What do you like best about Client Cloud?** Most questions are streamlined, can use one answer/format for most inquiries **What do you dislike about Client Cloud?** Sometimes, it takes a while to get to desired answer/area of app **What problems is Client Cloud solving and how is that benefiting you?** Reducing cost of hiring HR porfessionals ### 14. Zywave - good product but needs additional internal training **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2022 **What do you like best about Client Cloud?** The technologies they acquire can be helpful for an agency to grow. They have a large variety of options that an agency can choose from. When used consistently with an internal champion, you could see some ROI from the investment made in their solutions. **What do you dislike about Client Cloud?** The customer service isn't the best. We've had several account managers and they seem to not really know the product, or follow up in a timely manner. They also struggle to help us understand when and how to maximize the technologies we purchase. **What problems is Client Cloud solving and how is that benefiting you?** Zywave helps digitize the modern-day insurance agency. ### 15. Zywave Client Cloud Review **Rating:** 2.5/5.0 stars **Reviewed by:** Rebecca B. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** March 02, 2021 **What do you like best about Client Cloud?** Client cloud is a nice way to keep in front of your clients in a professional, polished, helpful way. They have a lot of resources and different useful topics. **What do you dislike about Client Cloud?** Zywave is very cost-prohibitive. They get you into long contracts that are impossible to break, and the billing department is not helpful. We don't use the portal as much as we should, for how much we spend. I will probably discontinue our contract when it is over. **Recommendations to others considering Client Cloud:** Make sure you really know what you want before signing a contract because they WILL NOT let you out. **What problems is Client Cloud solving and how is that benefiting you?** Clients often have a specific question either relating to safety or training, to which Zywave almost always has an answer. ### 16. Client cloud portal **Rating:** 4.5/5.0 stars **Reviewed by:** scott w. | Director of Operations, Enterprise (> 1000 emp.) **Reviewed Date:** December 08, 2021 **What do you like best about Client Cloud?** It is very integrative with our companies tools and works well with add ons **What do you dislike about Client Cloud?** Has a tendency to be tricky for password changes and logins for new users. When that happens though, customer support is very helpful **What problems is Client Cloud solving and how is that benefiting you?** Tracking employees production and client activities ### 17. HRConnection **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** August 31, 2021 **What do you like best about Client Cloud?** Our company uses it to make our annual elections and to review information about our insurance plans. **What do you dislike about Client Cloud?** It takes a lot of time when I have to go back to the employee list every time to view another employee's profile. It would take less time if I could use back and forward arrows between employees. **What problems is Client Cloud solving and how is that benefiting you?** All the information for our insurance plans is available on one website. ### 18. Easy, Quick, Compliant ERISA Docs **Rating:** 5.0/5.0 stars **Reviewed by:** Michael M. | Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2021 **What do you like best about Client Cloud?** Cloud based, saves all documents, and very simple to use **What do you dislike about Client Cloud?** It's hard to find something I dislike, but if I had to say something ... if you create a WRAP, then change an insurance carrier's contact information in the software, the existing WRAP is automatically updated with the new contact information, and the WRAP is marked as if it has not been finalized yet because of the change **What problems is Client Cloud solving and how is that benefiting you?** We are able to quickly create ERISA-compliant documents in-house, without waiting on a third party ### 19. Somewhere Good Somewhere Not **Rating:** 4.5/5.0 stars **Reviewed by:** Suryanshi P. | Technical Recruiter, Staffing and Recruiting, Mid-Market (51-1000 emp.) **Reviewed Date:** March 27, 2019 **What do you like best about Client Cloud?** Best thing is that I can check my whole data and can configure in case of time off, health benefits and enroll as well. An employee can check their login and log out time and can manage their all HR related issues. Here we can enjoy client support throughout and also can track vacation. **What do you dislike about Client Cloud?** Less to dislike but one thing I can think of that we need to check everything manually if it goes offline or enroll get closed. They need to fix little bugging issues otherwise it is good. **Recommendations to others considering Client Cloud:** A person can think of using HRConnections and also can take a training to understand its module thoroughly. Although it is easy to use, but one can face troubles while searching for information. **What problems is Client Cloud solving and how is that benefiting you?** It is very easy to maintain all HR activities through this. Onboarding of an employee their timings, leaves, salary everything could be easily managed. Client support is very helpful as well. ### 20. All Sales Pitch and No Deliver **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** March 21, 2019 **What do you like best about Client Cloud?** The cost didn't go by PEPM, but rather a flat fee. **What do you dislike about Client Cloud?** The platform is not realistic for an open enrollment. Said they could add custom features, then told not possible. Simple things like triggering to add dependents if employee elects EE+Family. Allows employee to select dependent coverage when they do not even have dependents. Plan for a lot of training, very long implementation and then a lot of wasted time when you realize you'll have to manually check everything once enrollment is closed. Support and implementation does not have practical experience with benefits...often wondered if they've ever actually used an online enrollment platform. Just scripted knowledge. Would highly recommend gathering some other platform recommendations from your carriers. This platform will leave you with egg on your face with clients. **Recommendations to others considering Client Cloud:** Keep looking - do not top here! Sounds great, but sales team is not forthcoming. Do not do business with any company unless they can answer and prove they have at least some of the basic understandings of insurance products. We were sold on the all-in-one and that they would work with us if we found something wasn't available. Took 8 months to get through the training (not very flexible options here for a working broker) and then when it came to go live and do final walk through. Figured out a lot of the quirks/bugs/errors were just there and nothing anyone could do about it. What about the customization, support, etc??? Had several conference calls with someone new every time - last person was knowledgeable with HRconnection...still not a single person with insurance enrollment experience. I guess just their sales team has some knowledge. Their HR library is pretty good, but overall this is heavily geared at growing your business. If you just need an HR library, would probably do a good job. If your're an established broker just looking to have another online enrollment platforms included with your library...look at a few your broker recommends. Plus your carriers will help pay for the cost! **What problems is Client Cloud solving and how is that benefiting you?** The ability to offer online enrollment to groups under 100, if it worked. Had to abandon, as it would have been a complete wreck for admin team and client. Onboarding employees and administration seemed to work fine, but benefit enrollment is not applicable. ### 21. Solid platform for getting things done **Rating:** 4.0/5.0 stars **Reviewed by:** Jeffrey S. | Technical Recruiter, Staffing and Recruiting, Mid-Market (51-1000 emp.) **Reviewed Date:** April 07, 2019 **What do you like best about Client Cloud?** It’s a great platform for administering benefits all in one spot **What do you dislike about Client Cloud?** Sometimes it can be a tad laggy and buggy **What problems is Client Cloud solving and how is that benefiting you?** It helps me see the benefits dashboard of all of our benefits ### 22. HRConnection made signing up for employee benefits fast and user friendly. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** January 28, 2019 **What do you like best about Client Cloud?** HRConnection made signing up for employee benefits fast and user friendly. All of our staff utilized benefits enrollment even if it was to opt out of benefits. It is so easy and confidentially saves your information year after year. Very convenient and beneficial. **What do you dislike about Client Cloud?** Staff does not use the system often enough to remember log in information. Staff also forgets that it can be used as a great tool throughout the year. **What problems is Client Cloud solving and how is that benefiting you?** There is less in house manual labor. Employees find it much more manageable than any other system or manual tracking , training and submitting benefit decisions. ### 23. HR Connection- Bringing Fortune 500 HR Administration to Small Employers **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2018 **What do you like best about Client Cloud?** Love that I can go online and do my health benefits enrollment and look up answers to questions without having to utilize our HR department. In turn, we can recommend this product to our Employee Benefit Clients, as a service. **What do you dislike about Client Cloud?** Honestly, there is not much that I dislike. Probably the hardest thing for me is knowing where to find the information. **Recommendations to others considering Client Cloud:** Highly recommend- huge time saver **What problems is Client Cloud solving and how is that benefiting you?** By using HR Connection, as an employee I can request time off, enroll or change my benefits and answer most questions myself. As an insurance agent, we can help the HR departments of our clients streamline their processes by using HR Connection. Therefore we have become a valuable partner, not just a salesperson. Easier to earn and easier to retain business. ### 24. Great for Modernizing Benefits **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Defense & Space | Mid-Market (51-1000 emp.) **Reviewed Date:** October 15, 2018 **What do you like best about Client Cloud?** It was very easy to set up, implement, use, and allowed our benefits enrollment to be modernized...no more paper forms being mailed/faxed! **What do you dislike about Client Cloud?** Could make certain features more aesthetically pleasing (larger, more color icons). **Recommendations to others considering Client Cloud:** You know how Open Enrollment is usually a time-consuming pain?...This makes open enrollment a breeze! **What problems is Client Cloud solving and how is that benefiting you?** Allowed our company to do Open Enrollment 100% online for the first time ever, with zero lapses in coverage...for employees who are not only remote and in other states, but also in other countries! ### 25. First launch **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** December 07, 2018 **What do you like best about Client Cloud?** Zywave partner support team. It requires a lot of hand holding. **What do you dislike about Client Cloud?** Complexity and intricate execution to establish a client site **Recommendations to others considering Client Cloud:** Ask the question as to expense for Zywave to assist Brokers with implementation. Otherwise staff time is and can be extreme **What problems is Client Cloud solving and how is that benefiting you?** Mostly retention and also attraction of new business based upon these expanded capabilities ### 26. A bit clunky but it gets the job done **Rating:** 3.0/5.0 stars **Reviewed by:** Angela S. | Assistant Music Director, Children's Choir, Non-Profit Organization Management, Mid-Market (51-1000 emp.) **Reviewed Date:** March 17, 2018 **What do you like best about Client Cloud?** It allows us to enroll in benefits pretty easily and painlessly. **What do you dislike about Client Cloud?** I wish it was better integrated with our other benefits platforms so we wouldn’t have to deal with multiple logins. **What problems is Client Cloud solving and how is that benefiting you?** It allows us employees to enroll in benefits during open enrollment. As a web based platform it’s benefici because we can do so remotely. ### 27. It is very difficult to update and takes a long time **Rating:** 0.0/5.0 stars **Reviewed by:** Julie U. | Client Representative, Insurance, Enterprise (> 1000 emp.) **Reviewed Date:** August 01, 2017 **What do you like best about Client Cloud?** The employer likes it to show benefits to their employees/misc. information **What do you dislike about Client Cloud?** How difficult it is to update everything; Takes a lot of time to update **Recommendations to others considering Client Cloud:** Make sure to put time aside when updating a groups HRconnection site. **What problems is Client Cloud solving and how is that benefiting you?** Give employees access to their current benefits; All medical and ancillary benefits we show to clients through HR Connection ### 28. Works well for what it's meant to do **Rating:** 2.5/5.0 stars **Reviewed by:** Melissa P. | HR Manager, Oil & Energy, Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2016 **What do you like best about Client Cloud?** Data entries are sent directly to my benefits broker but as a company we're too small to do a direct feed to the carriers. **What do you dislike about Client Cloud?** Interface can be a little clunky. They really need a general search bar to type an employee's name to go to their profile without having to manually find them in the application. **Recommendations to others considering Client Cloud:** It's great for small companies needing a free software for an HR portal and benefit admin., Disclosure: this software was free through our broker. **What problems is Client Cloud solving and how is that benefiting you?** We really only use it for benefit admin, and for that purpose it has been just fine. ### 29. Good Visibility into Company Programs **Rating:** 3.5/5.0 stars **Reviewed by:** Bridget B. | Marketing Manager, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** October 24, 2016 **What do you like best about Client Cloud?** I like the visibility into all of your health care benefits, allowing you easy access to see your coverages. **What do you dislike about Client Cloud?** Perhaps it's just our company, but the formatting of the information on the website is an eye sore. Better flexibility with how the information is displayed would be a plus. **What problems is Client Cloud solving and how is that benefiting you?** Having a single resource to see all of our company benefits, wellness programs, information, etc. is great. Helps to keep things organized! ## Client Cloud Discussions - [What is HRconnection used for?](https://www.g2.com/discussions/what-is-hrconnection-used-for) - [What is Zywave Client Cloud used for?](https://www.g2.com/discussions/what-is-zywave-client-cloud-used-for) - [What is Zywave Learning used for?](https://www.g2.com/discussions/learning-what-is-zywave-learning-used-for) - [What is Zywave Learning used for?](https://www.g2.com/discussions/what-is-zywave-learning-used-for) - [View Client Cloud pricing details and edition comparison](https://www.g2.com/products/client-cloud/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-24+18%3A06%3A31+-0500&secure%5Bsession_id%5D=5f9b4b97-d1ca-4906-9ca9-94080d773b62&secure%5Btoken%5D=cd04ce64f2ad3acac80981a66b3b4605689f86a3b062fdea2ed943bd1ed0a2a1&format=llm_user) ## Client Cloud Features **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Mobile Benefits Access **Generative AI** - AI Text Generation - AI Text Summarization **Course Authoring** - Course Builder - Role-Based Templates - Assessments & Quizzes - Instructor-Led Training **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Benefits Dashboards - Mobile Benefits Access - Integrations / APIs - Internationalization - Mobility **Course Delivery** - Learning Paths - Communication & Notifications - Assignment Scheduling **Generative AI** - AI Text Generation - AI Text Summarization - AI Image-to-Text **Course Management** - Gamification - Varied User Types - Certifications - Industry Compliance **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Performance - Mobility - Reporting - Dashboards **LMS Marketplace** - E-Commerce - Course Marketplace - Subscriptions **Interface** - White Labeling - Multilingual **Training & eLearning** - Assessments and Practice - Content Delivery and Tracking - Content Creation - Customer Training - Manager Portals - Content Storage and Management - Content Libraries **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Image **Agentic AI - Corporate Learning Management Systems ** - Adaptive Learning - Natural Language Interaction ## Top Client Cloud Alternatives - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) - 4.2/5.0 (4,114 reviews) - [Ease](https://www.g2.com/products/employee-navigator-ease/reviews) - 4.6/5.0 (1,347 reviews) - [Rippling](https://www.g2.com/products/rippling/reviews) - 4.8/5.0 (11,202 reviews)