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Top 10 Cliengo Alternatives & Competitors

(12)4.5 out of 5

The Chatbots Software solutions below are the most common alternatives that users and reviewers compare with Cliengo. Chatbots Software is a widely used technology, and many people are seeking easily administered, popular software solutions with customization, control, and route to human. Other important factors to consider when researching alternatives to Cliengo include communication and chat. The best overall Cliengo alternative is Tidio. Other similar apps like Cliengo are Intercom, Zendesk Support Suite, Drift, and LiveChat. Cliengo alternatives can be found in Chatbots Software but may also be in Live Chat Software or Help Desk Software.

Best Paid & Free Alternatives to Cliengo

Tidio
Intercom
Zendesk Support Suite
Drift
LiveChat
Freshdesk
Salesforce Service Cloud
Genesys Cloud CX

Top 10 Alternatives to Cliengo Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how Cliengo stacks up to the competition, check reviews from current & previous users in industries like Consumer Electronics, Information Technology and Services, and Marketing and Advertising, and find the best product for your business.

Tidio

By Tidio

(1,614)4.7 out of 5

Tidio is a customer communication product. It provides multi-channel support so users can communicate with customers on the go. Live chat, messenger, or email are all supported.

Categories in common with Cliengo:

Reviewers say compared to Cliengo, Tidio is:

Better at support

More expensive

Easier to do business with

See all Tidio reviews

Intercom

By Intercom, Inc.

(3,324)4.5 out of 5

Intercom is the leader in AI-first Customer Service, dramatically improving experiences for customers, support agents, and managers. For customers, Intercom enables the best customer experience by instantly resolving 50% of support volume, in any language, any time and any channel, providing actionable insights for optimizing support content, and offering a seamlessly integrated help center accessible through any channel. Support agents benefit from a massive increase in productivity, with Fin AI Copilot enhancing efficiency by 31%, a shared inbox for seamless collaboration and tickets that continue the conversation. Managers can use Intercom to elevate customer satisfaction, monitor and optimize support operations with AI insights (coming soon), and automate repetitive tasks with Workflows. Intercom is fully omnichannel and also integrates with all the tools support teams use most - making Intercom the only complete AI-first customer platform in the industry.

Categories in common with Cliengo:

Reviewers say compared to Cliengo, Intercom is:

Slower to reach roi

More expensive

Better at support

See all Intercom reviews

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Customerly

(34)4.4 out of 5

Customerly is the first-in-class AI customer service platform designed to help businesses automate customer support, enhance engagement, and drive retention. Powered by advanced AI Agents, Customerly seamlessly switches from AI Assistant to Mission Mode, resolving customer inquiries instantly while intelligently escalating complex cases to human agents. Unlike traditional chatbots, Customerly is an AI-first solution that enables businesses to create fully customizable workflows, reducing response times and improving customer satisfaction. It also includes NPS & CSAT surveys, email marketing automation, and customer success tools, making it a comprehensive solution for SaaS companies looking to scale support operations efficiently. Join hundreds of leading SaaS companies using Customerly to automate interactions, boost engagement, and provide exceptional AI-powered customer service. 👉 Discover how AI can transform your customer support at www.customerly.io.

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Reviewers say compared to Cliengo, Customerly is:

More expensive

Easier to do business with

Better at support

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Zendesk Support Suite

By Zendesk

(6,149)4.3 out of 5

Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.

Categories in common with Cliengo:

Reviewers say compared to Cliengo, Zendesk Support Suite is:

Slower to reach roi

More expensive

Better at support

See all Zendesk Support Suite reviews

Drift

By Salesloft

(1,251)4.4 out of 5

Drift’s Conversation Cloud lets businesses engage with buyers in a personalized way at every stage of their journey — from researching to chatting with sales to post-sales help. It's made up of three core solutions: Conversational Marketing, Conversational Sales, and Conversational Service, all powered by our underlying Conversational AI. Conversational Marketing connects marketers and website visitors in real-time conversations to surface the right content for visitors, answer their questions, or qualify and convert best-fit buyers through the funnel. Conversational Sales helps sellers close deals faster by giving them a unified place to get real-time buyer insights, collaborate with teammates, and jumpstart personalized conversations through chat, video, email, or phone. Conversational Service provides real-time personalized customer care and helps support agents focus on high-priority customers by deflecting low-level issues and empowering customers to answer their own questions.

Categories in common with Cliengo:

Get a quote

Reviewers say compared to Cliengo, Drift is:

More expensive

Better at support

Easier to do business with

See all Drift reviews

LiveChat

By Text

(755)4.5 out of 5

Premium live chat and help desk software for business websites. E-commerce and customer service software with built-in ticketing system.

Categories in common with Cliengo:

Live Chat

Reviewers say compared to Cliengo, LiveChat is:

More expensive

Better at support

Easier to do business with

See all LiveChat reviews

Freshdesk

By Freshworks

(3,499)4.4 out of 5

Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.

Categories in common with Cliengo:

Live Chat

Reviewers say compared to Cliengo, Freshdesk is:

More expensive

Slower to reach roi

Better at support

See all Freshdesk reviews

Salesforce Service Cloud

By Salesforce

(5,606)4.4 out of 5

Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.

Categories in common with Cliengo:

Live Chat

Reviewers say compared to Cliengo, Salesforce Service Cloud is:

Slower to reach roi

More expensive

See all Salesforce Service Cloud reviews

Genesys Cloud CX

By Genesys

(1,396)4.3 out of 5

The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.

Categories in common with Cliengo:

Get a quote

Reviewers say compared to Cliengo, Genesys Cloud CX is:

Slower to reach roi

More expensive

See all Genesys Cloud CX reviews

FreshChat

By Freshworks

(492)4.4 out of 5

Freshworks Customer Service Suite is a modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, or social pages.

Categories in common with Cliengo: