What do you like best about ClickUp?
I’ve found ClickUp to be a fantastic project management tool. It stands out for its ease of use, straightforward implementation, responsive customer support, how often I end up relying on it, the breadth of features, and how smoothly it integrates with other tools. The interface is user-friendly, which makes it a strong fit for teams of different sizes and across industries, and it genuinely helps keep work organised and efficient. If you’re looking for something that makes project management both enjoyable and effective, ClickUp is worth considering. I use it daily, and it has become a staple within our company.
In day-to-day use, you’ll likely find yourself in ClickUp often to track progress, collaborate with team members, and manage deadlines, so it naturally becomes part of your routine. Getting started was smooth for me, and the detailed guides and resources helped along the way. With templates and pre-built workflows available from the start, you can get up and running quickly and manage projects efficiently from day one.
I also appreciate the platform’s clean design and its customisable views—such as lists, boards, and calendars—which make it easy to choose a setup that works for you. As a head of the division, I especially value being able to see the people I manage and their tasks, how long tasks take to complete, and an overall view of what they have on their plate, all through multiple perspectives. On top of that, being able to communicate directly with the person(s) involved and attach links turns ClickUp into a central hub where work can begin and return to.
The help centre and their database (ClickUp University) are packed with articles and tutorials that cover a wide range of topics. Most of the time, I haven’t needed them; when I do need help, I prefer speaking to an agent because it feels more helpful and efficient given the nature of our company (Start-Up). The community forums and regular webinars are also useful for tips and best practices, and they’re worth checking out when you have time.
ClickUp offers a vast array of features that can suit virtually anyone, even though I personally stick to what’s most useful for me. The built-in screen recorder is brilliant, especially when I need to create short tutorials. From task management and time tracking to goal setting, document sharing, and automation, it covers everything I need. The platform also updates regularly and adds new features based on user feedback, so it’s worth keeping an eye on their roadmap or subscribing to updates. Finally, it connects with a wide range of third-party applications like Slack, Google Drive, and Trello, which helps keep existing workflows intact, and the 'Make' and Zapier integrations further enhance ClickUp’s flexibility.
Superagents with the 4.0 update are a game-changer. I have barely scratched the surface of what it can do and already it's making workflows much easier and making it easier to keep my team up to date, along with other teams in my company. External updates to Google Sheets are better, too Review collected by and hosted on G2.com.
What do you dislike about ClickUp?
I think the biggest improvement needed is the Mobile App - it is handy, but it doesn’t quite measure up to the desktop version. Some features are harder to use or just don’t work as well on mobile, which can be a hassle if you need to manage tasks on the go. It’s good, but there’s room for improvement. Of course, if it's to check whether tasks are done, review files and mark the status of tasks - it's great. Its home page could improve in terms of what tasks to display.
The notifications setting was extensive before the Clickup 4.0 latest update and overwhelming, but now more streamlined and easier
Also, ClickUp chat - it's better as a standalone rather than integrated into the main app - including SyncUps - works better as a standalone Desktop and Mobile App Review collected by and hosted on G2.com.
