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The best for the price
Very cost effective electronic fax solution having numerous advanced features
47 ClickSend Reviews
Overall Review Sentiment for ClickSend
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I use ClickSend in nonprofits serving individuals who have experienced homelessness. The pricing is good and the UI is intuitive and not challenging to learn or training others how to use. Review collected by and hosted on G2.com.
Although ClickSend has several integrations for connecting the app to external third party data sources (Google Sheets, Airtable, et al.), there doesn't seem to be an option for creating and maintaining contact lists from live data. It would be really helpful if I could have a contact from a list be removed from ClickSend if they were dropped from a connected data source, for example. Review collected by and hosted on G2.com.
Although it's easy to fund a new account, the lack of integrity with pricing is very disappointing. But I suppose this is how Clicksend centers their marketing around: "convience" Review collected by and hosted on G2.com.
BEWARE OF DISHONESTY - What isn't disclosed to prospective customers is that when you fund an account, you will not receive an active balance of sendable SMS messages. So rather than being fully transparent and being able to track the amount of sendable text messages Clicksend likes to hide your total amount leaving you blind. Oh, but it gets better! So, the entire RATE PER SMS changes if you purchase a smaller amount. BAIT AND SWITCH.
I encourage ClickSend to revise this platform to provide VALUE rather than SHORT TERM / "flash in the pan" profit.
This leaves a serious opportunity for any competitors in this space to do better and win many customers. Review collected by and hosted on G2.com.
Everything about ClickSend appeals to me. They offer a tonne of functions, but SMS is my favorite. It is very easy to use and has a very user-friendly interface. Review collected by and hosted on G2.com.
If numerous users use the same number, it would be excellent to have more sensible routing. Sometimes it may seem that the text is too brief to keep the price low. Review collected by and hosted on G2.com.
Its user-friendly IU&UX creates one of the best experiences for the users and workers on using it. We have been using another software lately, as the team suffered on the user experience, we had to switch. And unfortunately, we have not swicthed to another companions Review collected by and hosted on G2.com.
I got many problems on first creating an account because the activation code was not working, but thanks to their team, they directly wrote me back and be punctual on how to solve it. Review collected by and hosted on G2.com.
ClickSend has lots of features and it's very easy to use them. And it can also be integrated with other software which I needed the most. Compared to other similar software it has lots of things I need. Review collected by and hosted on G2.com.
What I dislike is that their pricing is higher compared to a few other similar software I have seen and they only allow cards to add a balance to the account with a minimum of only $25 which I don't like. Review collected by and hosted on G2.com.
It allows me to send "push notifications" of sorts from a web app! Review collected by and hosted on G2.com.
It charges per text message, but only allows like 160 characters per text, and charged me to send two or three texts when I thought it was just one! Review collected by and hosted on G2.com.
I like their clean dashboard with simple straightforward messaging features. The international numbers options, integrations and API are great. Review collected by and hosted on G2.com.
Their automation and email campaigns/template tools are not powerful enough. Review collected by and hosted on G2.com.
