--- title: Click Reviews meta_title: 'Click Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 312 reviews by the users' company size, role or industry to find out how Click works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 312 scale: '5' date_modified: '2026-07-13' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Click Reviews **Vendor:** Click **Category:** [Marketing Automation Software](https://www.g2.com/categories/marketing-automation) **Average Rating:** 4.0/5.0 **Total Reviews:** 312 ## About Click Click is the only complete marketing technology solution that is natively integrated with Microsoft Dynamics CRM. Our top-rated marketing automation platform and communication tools create a unified and seamless user experience, ensuring your Sales, Marketing and IT teams are fully aligned and able to work together easily and productively. Providing email, marketing automation, journey builders, web intelligence, lead scoring, web forms, landing pages, SMS messaging, event management, surveys, social media tools and much more, Click offers a comprehensive solution that meets the needs of businesses and organizations of all sizes. Over 3,700 customers across 76 countries trust us to provide the tools they need to drive marketing results. Discover what ClickDimensions can help you achieve. Click – Built to Grow your Business. ## Click Pros & Cons **What users like:** - Users find Click to have an **easy-to-use interface** , enhancing their online shopping and team collaboration experiences. (7 reviews) - Users appreciate the **ease of use and excellent customer support** of Click, enhancing their online shopping experience significantly. (4 reviews) - Users value Click's **easy learning curve and effective tools** , enhancing team collaboration and productivity significantly. (3 reviews) - Users praise the **excellent customer service** of Click, noting 24/7 support that promptly resolves issues. (2 reviews) - Users value the **24/7 active customer support** of Click, ensuring prompt solutions whenever issues arise. (2 reviews) - Easy Learning (2 reviews) - Efficiency (2 reviews) - Feature Variety (2 reviews) - Users highlight the **powerful automation features** in Click that enhance marketing efficiency and provide valuable insights. (2 reviews) - Time Efficiency (2 reviews) **What users dislike:** - Users are frustrated by the **excessive email notifications** and pushy sales tactics when new features are released. (2 reviews) - Users find the **pushy notifications** overwhelming and struggle to customize their communication preferences effectively. (2 reviews) - Users face **complex setup challenges** and high pricing, making it difficult to achieve effective communication. (2 reviews) - Users find the **complex setup** of Click challenging, highlighting the need for simpler integration processes. (1 reviews) - Users experience **dependency issues** with the cluttered interface during large projects, affecting usability and efficiency. (1 reviews) - Difficult Setup (1 reviews) - Editing Difficulty (1 reviews) - Editing Issues (1 reviews) - Email Issues (1 reviews) - Email Management (1 reviews) ## Click Reviews ### 1. Click D is a unique product out there for any organisation that uses Dynamics 365 **Rating:** 5.0/5.0 stars **Reviewed by:** Zoran I. | Business Analytics Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2022 **What do you like best about Click?** The solution is constantly updated, and the new features are really up to date with the standards; with the premium support, this is a reliable solution and really user friendly **What do you dislike about Click?** We recommend premium support for the high volume users, as it might take a while for Click D support to fix the issues you are having at any given moment. However, the product is reliable **What problems is Click solving and how is that benefiting you?** We use Click D for the end customers, however its a great communication tool for our dealers, we also have all our sites connected to Click D, so we use it as a good analytics tool as well **Official Response from Ross Bateman:** > Thanks Zoran! We greatly appreciate your feedback and are glad to hear ClickDimensions has been a good fit for your organization. ### 2. Mostly positive but a few teething problems **Rating:** 4.0/5.0 stars **Reviewed by:** Tonicha W. | Senior Digital Marketing Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2022 **What do you like best about Click?** Good email building and sending services Good survey building Intergrates directly with our CRM Microsoft Dynamics 365, with other automation platforms this has been a challenge **What do you dislike about Click?** Sometimes can be a bit clunky, seems to lock people out randomly of access Also form builder is a bit outdated and could be better - more like the survey builder **What problems is Click solving and how is that benefiting you?** CRM direct integration saves resource trying to integrate two systems that are not meant to work together Email building and sending directly within our CRM system saves a lot of time and resource Can see all marketing information about contacts directly within the CRM system **Official Response from Ross Bateman:** > Thanks Tonicha! We greatly appreciate your feedback and are glad to hear ClickDimensions has been a good fit for your organization. ### 3. ClickDimensions for Digital Marketing Automation **Rating:** 3.5/5.0 stars **Reviewed by:** Umang V. | Director, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** November 22, 2022 **What do you like best about Click?** Ease of Use... The simplicity and intuitive layout of user controls provided help in making onboarding of new team members easy. Also, the provided calendar works as an excellent dashboard for tracking of campaigns **What do you dislike about Click?** Slow Loading Time... As per my observation, the controls and calendar take a relatively long time to load even while you are using the highest internet speed networks **What problems is Click solving and how is that benefiting you?** Quite a few...personally, ClickDimensions has gone on to become my most preferred tool for email marketing and social media campaigns. I particularly like the Survey Forms and Landing Pages that you can create\publish using it **Official Response from Ross Bateman:** > Thanks Umang! We greatly appreciate your feedback and are glad to hear ClickDimensions has been a good fit for your organization. ### 4. ClickDimensions - As Advertised! **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Government Relations | Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2022 **What do you like best about Click?** Most of the guesswork has been taken care of. It's quite easy to use... almost too powerful for what I use it for. The support is quite responsive whenever I require help. **What do you dislike about Click?** They used to have an online chat support function that either doesn't exist anymore, or I have just had a long string of bad luck reaching anyone, without having to wait until next business day for an email reply. It was so much quicker and efficient but I understand from a resource point of view, having staff wait for online live support can be challenging. **What problems is Click solving and how is that benefiting you?** Mass emails to more that 500 recipients at a time (via Outlook). The ability to automate many other processes, such as subscriptions or unsubscribes. The automation saves me hours per week having to manually maintain lists, etc. **Official Response from Ross Bateman:** > We greatly appreciate your feedback and are glad to hear ClickDimensions has been a good fit for your organization. ### 5. Fantastic product...when it works... **Rating:** 2.0/5.0 stars **Reviewed by:** amanda a. | Enterprise (> 1000 emp.) **Reviewed Date:** March 06, 2023 **What do you like best about Click?** integrates well with Microsoft Dynamics, fairly intuitive **What do you dislike about Click?** email stats don't add up and don't give everything you need. Support takes FOREVER to finally get to someone who can actually help when things aren't working. **What problems is Click solving and how is that benefiting you?** emailing important risk management information to our clients **Official Response from Ross Bateman:** > Thanks Amanda – We appreciate your feedback and take it very seriously. We’d welcome the opportunity to connect with you to see how we can help. We’ve escalated your concerns to our support team as well as your Customer Success Manager who will be in reaching out. If you need anything in the meantime, please feel free to contact us at success@clickdimensions.com. ### 6. Great marketing product **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2022 **What do you like best about Click?** Love the campaign automation aspect of ClickDimensions. A really good powerful tool to engage with potential customers and keep enquiries warm. The additional benefit of having this live natively within the Power platform improves our processes. **What do you dislike about Click?** Would like it to be more user-friendly with custom tables as it is ultimately geared towards Lead, Contact and Account. Although saying that, it is understandable as these are the only main entities with an Email field as standard and would be the main ones that work with an Email marketing tool such as ClickDimensions. **What problems is Click solving and how is that benefiting you?** It allows us to spend less time on marketing by automating everything that can be automated, making us more productive. As a result, focus can be placed elsewhere in the business freeing up valuable time. **Official Response from Ross Bateman:** > Thank you, we greatly appreciate your feedback and are glad to hear ClickDimensions has been a good fit for your organization. We’re delighted to hear that Campaign Automation has helped you to engage with potential customers. ### 7. A great tool for managing prospects and database **Rating:** 5.0/5.0 stars **Reviewed by:** Angelica P. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 01, 2023 **What do you like best about Click?** Easy sales funnel and integrates well with Outlook **What do you dislike about Click?** Creating new searches and parameters for data could be easier **What problems is Click solving and how is that benefiting you?** We use click dimensions to manage and sort through website registrations and create databases and send out marketing campaigns. **Official Response from Ross Bateman:** > Thanks Angelica! We greatly appreciate your feedback and are glad to hear ClickDimensions has been a good fit for your organization. ### 8. ClickDimensions is a proven direct marketing platform **Rating:** 3.5/5.0 stars **Reviewed by:** Richard P. | Enterprise (> 1000 emp.) **Reviewed Date:** February 28, 2023 **What do you like best about Click?** Confidence in the ability to send our largest bulk emails reliably and keep a high sender reputation. **What do you dislike about Click?** Automation was not reliable enough for our need sto turn it on and trust it to work. **What problems is Click solving and how is that benefiting you?** It is able to send tens of thousands of emails to external leads and opportunities reliably and without errors. The variety of lead capture and event forms that we operate from ClickDimensions are flexible and well integrated with our CRM. **Official Response from Ross Bateman:** > Thanks Richard! We greatly appreciate your feedback and are glad to hear ClickDimensions has been a good fit for your organization. We’d welcome the opportunity to discuss Campaign Automation – please feel free to reach out directly to your CSM or contact us at success@clickdimensions.com ### 9. Not that intuitive. Get lots of errors. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 25, 2023 **What do you like best about Click?** It is helpful for setting up events and tracking event participations **What do you dislike about Click?** Get quite a lot of error messages. Isn't always intuitive **What problems is Click solving and how is that benefiting you?** Marketing automation. Easy way to set up and track events **Official Response from Ross Bateman:** > Thank you! We greatly appreciate your feedback and are glad to hear ClickDimensions has been a good fit for your organization. We are continually working to improve our solutions, if there’s anything more we can do – please do not hesitate to reach out. ### 10. Manage your marketing with a click **Rating:** 5.0/5.0 stars **Reviewed by:** Ahmad K. | ICT Administrative, Mid-Market (51-1000 emp.) **Reviewed Date:** November 23, 2022 **What do you like best about Click?** ClickDimension is a very easy and simple tool that allows you to reach your customers and or members in a very easy way and get full insights with just a few clicks **What do you dislike about Click?** At the moment we don't have anything to dislike because there were things but they have already been fixed. **What problems is Click solving and how is that benefiting you?** ClickDimensoins has solved the problems of sending emails, campaigns, Forms, and collecting information from other platforms with its integration with Zoom, CVENT and etc. **Official Response from Ross Bateman:** > Thanks Ahmad! We greatly appreciate your feedback and are glad to hear ClickDimensions has been a good fit for your organization. ### 11. ClickDimension after a year **Rating:** 4.5/5.0 stars **Reviewed by:** Simon V. | Marketing Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** March 03, 2023 **What do you like best about Click?** ClickDimensions is a decent marketing tool, that can when used in the right way help boost your marketing profile. It's good a good support network too. **What do you dislike about Click?** It isn't always easy to find a practical solution, there are a number of features that could be included to make the user experience better **What problems is Click solving and how is that benefiting you?** Its great for bulk emailing and tracking users. **Official Response from Ross Bateman:** > Thanks Simon! We greatly appreciate your feedback and are glad to hear ClickDimensions has been a good fit for your organization. ### 12. ClickDimensions and Dynamics 365 CRM right recipe for boosting Demand Generation **Rating:** 3.5/5.0 stars **Reviewed by:** Rene S. | Business Systems Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** August 18, 2022 **What do you like best about Click?** The simple Marketing Automation tool set in ClickDimensions makes it quick to deploy, change and manage within your Dynamics 365 CRM environment. When properly leverage and continually adapted for success, you can reap the benefits of generating more leads and the right leads. **What do you dislike about Click?** Email deliverability is sometimes an issue. Emails end up in junk emails, spam, etc. This is not unique to CD. Make it easier to check all the boxes needed to ensure optimal email deliverability. **What problems is Click solving and how is that benefiting you?** ClickDimensions with its easy form builder, email builder allows us to seamlessly deploy and change these as needed and have the data easily flow into Dynamics 365 for insight and lead creation and assignment. **Official Response from Ross Bateman:** > Thanks Rene! We greatly appreciate your feedback and are glad to hear ClickDimensions has been a good fit for your organization. Please check out our infographic using the link below on the best practices to increase email deliverability. Feel free to reach out directly with any specific questions you may have. ### 13. ClickDimensions, a great addition to marketing if using Microsoft Dynamics. **Rating:** 4.0/5.0 stars **Reviewed by:** Cole W. | Director of Sales, Enterprise (> 1000 emp.) **Reviewed Date:** August 25, 2022 **What do you like best about Click?** ClickDimensions connection with Microsoft Dynamics gives you the ability to create multiple marketing channels and opportunities while saving time. It is a great entry into marketing automation or if you are a single brand. **What do you dislike about Click?** If you are a multi-brand enterprise you have to create many workarounds to get marketing branding correct. I wish there were easier ways of setting a template and selecting what locations that campaign automation, email, form, etc would be available for. **What problems is Click solving and how is that benefiting you?** ClickDimensions allows us to automate processes and keep building and cultivating relationships. It has opened up many new opportunities for us to provide valuable information to our customers using less man power or resources. **Official Response from Ross Bateman:** > Thanks Cole! We greatly appreciate your feedback and are glad to hear ClickDimensions has been a good fit for your organization. We are continually working to improve our solutions, if there’s anything more we can do – please do not hesitate to reach out. ### 14. User friendly **Rating:** 3.5/5.0 stars **Reviewed by:** Doina M. | CRM Project Office Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** February 24, 2023 **What do you like best about Click?** User friendliness, easy to learn how to use **What do you dislike about Click?** User support, opening tickets require much time and info **What problems is Click solving and how is that benefiting you?** Email campaigns **Official Response from Ross Bateman:** > Thanks Doina! We greatly appreciate your feedback and are glad to hear ClickDimensions has been a good fit for your organization. We’d welcome the opportunity to get more insight in any support issues – please feel free to reach out directly to your CSM or contact us at success@clickdimensions.com. ### 15. Utilization of Click Dimensions MAS **Rating:** 4.0/5.0 stars **Reviewed by:** Lindsay O. | Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 24, 2022 **What do you like best about Click?** With Click Dimensions, we have the ability to provide real-time marketing insights on our customer's interactions directly to our salespeople via the Dynamics 365 CRM platform. This is a great way to bridge the gap between marketing and sales to ensure there's overall alignment between our efforts and interactions. **What do you dislike about Click?** The ability to report and build dashboard reports that integrate both the customer data and marketing data is an added cost to the Click Dimensions subscription. **Recommendations to others considering Click:** Start small, develop automation and ways to improve your customer communications with a very targeted approach. Utilization and adoption of any system can be difficult, so you have to remember to get small wins at first to help develop your overall longer-term strategy. **What problems is Click solving and how is that benefiting you?** Utilizing the marketing automation to more proactively reach out to our customers has allowed us to better align our resources to ensure we're making meaningful touchpoints with our customers. **Official Response from Ross Bateman:** > Thanks Lindsay, we appreciate your feedback! ### 16. Click Dimensions May 2022 Review **Rating:** 4.0/5.0 stars **Reviewed by:** Joe M. | Digital Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2022 **What do you like best about Click?** The user interface is clean and easy to understand. Its intergration with our CRM is seamless and provides a lot of data stored in the same place as everything else. **What do you dislike about Click?** Downtime is rare, but it does happen. Sometimes it's our end and sometimes theirs. In these situations, the amount of support available seems lacking. By the time a response is given, sometimes the issue has already worked itself out. Other times it feels like their support agents are guessing at the problem. **Recommendations to others considering Click:** There are very few options out there for a complete package that also offers complete intergration into CRM. I can't imagine going back to the way it used to be with external mail providers. **What problems is Click solving and how is that benefiting you?** Keeping all our data in one place is a huge benefit. It saves us from having to collect data from several sources and cross reference. This allows us to see who's interacting with our emails, which get the most interaction, and what we should think about changing. **Official Response from Ross Bateman:** > Thanks Joe! We greatly appreciate your feedback and are glad to hear ClickDimensions has been a good fit for your organization. We’d welcome the opportunity to further discuss how we can improve. Please feel free to reach out to your Customer Success Manager – success@clickdimensions.com. We’re here to help! ### 17. ClickDimensions is a great tool, but not very user friendly. **Rating:** 2.5/5.0 stars **Reviewed by:** Mohammed V. | IT Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2022 **What do you like best about Click?** Ability to send mass marketing emails. Integration with Dynamic 365 is an added advantage. **What do you dislike about Click?** Email creation tools are limited. Does not have many readymade templates. The email statistics can be better. The reporting system is not up to the mark. **What problems is Click solving and how is that benefiting you?** ClickDimensions help us send our marketing emails to our clients. We do have high email open rates. We make sure our domain remains warm. **Official Response from Ross Bateman:** > Thanks Mohammed, we appreciate your review. Please know that we take all feedback, both positive and negative very seriously. We’d welcome some 1:1 time to see how we can help, please reach out directly to your CSM or send your contact info to success@clickdimensions.com and we’ll be glad to schedule some time. ### 18. Good Marketing Automation Product **Rating:** 5.0/5.0 stars **Reviewed by:** Ginger A. | Director, Information Technology, Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2022 **What do you like best about Click?** The integration with our Microsoft CRM is huge. The ability to build communication maps and automate communications has been greatly impactful to our organization and freeing up team members' time, removing some of the human-dependent tasks we had with other vendors. **What do you dislike about Click?** The storage space this requires within our CRM is a bit expensive. So if you are looking into using this in conjunction with your Microsoft CRM, you will want to account for the server space needed on your production and test site. I would also like to see some improvements on their roadmap for their surveying capability. **Recommendations to others considering Click:** Nothing additional to what was already shared in the review. **What problems is Click solving and how is that benefiting you?** Timely, meaningful, and accurate communication with our membership is the primary problem we are solving with this tool. The benefits are greater member engagement, better tracking of metrics affiliated with communications, and also a reduction in human involvement in planning and executing these communications. **Official Response from Ross Bateman:** > Thanks Ginger, we appreciate your feedback! ### 19. Positive and Impressed User **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2022 **What do you like best about Click?** As a CRM and marketing information manager I have been exposed to numerous competitors whose marketing platforms exist as a 3rd party application to CRM. What ClickDimensions is able to do within our CRM has made it much easier to manage marketing information. Impressed with the capabilities and the ways in which I can use this program. **What do you dislike about Click?** I dislike some of the challenges around managing campaigns and events as it relates to a single contact or lead. It will require some customizations within our CRM to make work. It is my hope that lead or contact timelines can contain marketing touchpoint information as it relates to ClickDimensions in the future. **What problems is Click solving and how is that benefiting you?** Having two separate platforms. I used to use 3rd party platforms as a gate for converting marketing information into CRM. ClickDimensions makes it vastly easier to manage marketing information. **Official Response from Ross Bateman:** > Thank you, we greatly appreciate your feedback and are glad to hear ClickDimensions has been a good fit for your organization. We’d welcome the opportunity to discuss how you manage campaigns and events further – please feel free to reach out directly to your CSM or contact us at success@clickdimensions.com ### 20. Best email marketing Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Youssef Z. | Digital Marketing Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2022 **What do you like best about Click?** the integration with CRM makes it way easier to customize the contact list and utilize the running campaigns in the best way **What do you dislike about Click?** some features in the way the template library are managed like not being able to sort the templates in folder **What problems is Click solving and how is that benefiting you?** being able to pull the contact list from the CRM directly without having to spend time on uploading lists **Official Response from Ross Bateman:** > Thanks Youssef, we greatly appreciate your feedback! ### 21. It's been great. Only issue I have is using Dynamics 365 to send emails. The upload MB is too small. **Rating:** 4.0/5.0 stars **Reviewed by:** Roger G. | Marketing Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** August 18, 2022 **What do you like best about Click?** The most helpful is having your contacts and leads well organized. When I create emails and send to our customers I can search for marketing contacts/leads in a blink of an eye which makes my work easier. **What do you dislike about Click?** Sometimes not always it seems that the servers are down or it might be just my internet that its slow. When I upload images it takes long to upload and I have to restart my computer. **What problems is Click solving and how is that benefiting you?** sending emails and creating campaigns to reach our customers as helped our company. I use campaign automation to send emails to people who don't ipen our first email. Re-targeting which is **Official Response from Ross Bateman:** > Thanks Roger! We greatly appreciate your feedback and are glad to hear ClickDimensions has been a good fit for your organization. We’re delighted to hear that Campaign Automation has helped you to reach your customers. If we can help optimize your use of the image manager, please do not hesitate to reach out! ### 22. Feature rich, and good support **Rating:** 4.0/5.0 stars **Reviewed by:** Sophie C. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2023 **What do you like best about Click?** ClickDimensions is a really feature Rick platform for email sends and lead captures across our website **What do you dislike about Click?** Somethings can be over complicated when working with work flows **What problems is Click solving and how is that benefiting you?** We use CD to do all of our email marketing and form captures from the website into our crm **Official Response from Ross Bateman:** > Thanks Sophie! We greatly appreciate your feedback and are glad to hear ClickDimensions has been a good fit for your organization. ### 23. Pretty Intuitive, Good Support **Rating:** 3.5/5.0 stars **Reviewed by:** Maggie P. | Associate Account Director, Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2022 **What do you like best about Click?** When setting up ClickDimensions, the team was really helpful and provided enough to get us going and then stayed close enough that when we looped back we felt supported. **What do you dislike about Click?** There was some functionality we would have liked as far as design and what was possible. The templates were intuitive, but where we wanted more specific design asks from our client, we couldn't always get it. **What problems is Click solving and how is that benefiting you?** Sending tailored emails to client email list. Allowing our team to efficiently populate emails and send so that our process is efficient, it's been really helpful with that efficiency. **Official Response from Ross Bateman:** > Thanks Maggie! We greatly appreciate your feedback and are glad to hear ClickDimensions has been a good fit for your organization. ### 24. Good tool for our marketing needs. Great support and documentation. **Rating:** 4.5/5.0 stars **Reviewed by:** Rob M. | Digital Marketer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 22, 2022 **What do you like best about Click?** Their support documents and help desk make CD such a great tool. If we can't figure something out they are there for us very fast. **What do you dislike about Click?** Limits on the form intergrations with Wordpress but they are working on it. **What problems is Click solving and how is that benefiting you?** They helps us capture our leads on our website and in our digital advertising **Official Response from Ross Bateman:** > Thanks Rob! We greatly appreciate your feedback and are glad to hear ClickDimensions has been a good fit for your organization. ### 25. Great **Rating:** 5.0/5.0 stars **Reviewed by:** Mohinder S. | Head of CRM and Marketing Automation, Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2022 **What do you like best about Click?** Click Dimension is a great platform, our company is using CD for last 8 years and we are very happy with it. Great support team **What do you dislike about Click?** Less customizing options. there should be more scoring and Brand customisations options **What problems is Click solving and how is that benefiting you?** We are using alot of Campain Automations that helps ups same a lot of man hours **Official Response from Ross Bateman:** > Thanks Mohinder! We greatly appreciate your feedback and are glad to hear ClickDimensions has been a good fit for your organization. We’re delighted to hear that Campaign Automation has helped you and your team. ### 26. It has good features but lacking of the user friendliness **Rating:** 2.5/5.0 stars **Reviewed by:** Sylvia F. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 02, 2023 **What do you like best about Click?** the information it provides and the functionalities of the application **What do you dislike about Click?** it is hard to use, not as user friendly as other applications **What problems is Click solving and how is that benefiting you?** The statistics it provides and helps us to get marketing information and sponsorships **Official Response from Ross Bateman:** > We appreciate your feedback, Sylvia. We’re glad to hear that ClickDimensions has been a useful tool that has provided valuable insight. We’d welcome the opportunity to hear about your usability struggles and see how we might help. We’ve notified your Customer Service Manager and they will be reaching out to you directly. If you have any additional questions or concerns in the meantime, please reach out to us at success@clickdimensions.com. ### 27. Customize as you go **Rating:** 5.0/5.0 stars **Reviewed by:** Michael R. | CTO, Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2022 **What do you like best about Click?** Really not that seasoned in campaigns and email marketing so as i learned more, ClickDimensions has always been nimble to advise and redirect me as i changed direction constantly. **What do you dislike about Click?** Not a whole lot of disappointment as ClickDimensions has been a guide for me and my organization. **What problems is Click solving and how is that benefiting you?** Agora Cyber Charter School **Official Response from Ross Bateman:** > Thanks Michael, we greatly appreciate your feedback! ### 28. Easy to use, great customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2022 **What do you like best about Click?** It fully integrates with our database and the support and training from Click Dimensions is great to get up and running or troubleshoot issues. The platform is easy to use and intuitive. **What do you dislike about Click?** Nothing really to note, the platform offers a lot of "extras" we don't use or need but can easily see how other organizations would use and benefit from it all. **What problems is Click solving and how is that benefiting you?** Email software- being able to track emails and measure how users interact and engage with us because the data is integrated in our database. **Official Response from Ross Bateman:** > Thank you, we greatly appreciate your feedback and are glad to hear ClickDimensions has been a good fit for your organization ### 29. So far we’ve been happy with our experience **Rating:** 5.0/5.0 stars **Reviewed by:** Aaron M. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2023 **What do you like best about Click?** Configurability and easibility of use between the systems. **What do you dislike about Click?** The session based updates don't automatically save which cause issues when editing or when more than one person is in the system. **What problems is Click solving and how is that benefiting you?** Campaign automation, CRM use, marketing emails. **Official Response from Ross Bateman:** > Thanks Aaron! We greatly appreciate your feedback and are glad to hear ClickDimensions has been a good fit for your organization. ### 30. Does what it says on the tin! **Rating:** 4.0/5.0 stars **Reviewed by:** Steve Y. | Marketing Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2022 **What do you like best about Click?** Campaigns are easy to set up and track results. Provides all the data I need to do feedback on campaigns to my senior management team. **What do you dislike about Click?** With so much data for the system to analyze, I do find that sometimes it isn't as fast as some competitors - load speeds can be slow. **What problems is Click solving and how is that benefiting you?** Reaching our customers. ClickDimensions allows us to access our CRM database and reach out to customers with sales and marketing information, allowing us to provide a strong, positive user experience. **Official Response from Ross Bateman:** > Thanks Steve! We appreciate your feedback and we’re glad to hear ClickDimensions has been a good fit for your organisation. We will take your feedback regarding load speeds back to our product team. ### 31. Click Dimensions Review - JDEVLIN **Rating:** 4.0/5.0 stars **Reviewed by:** josh d. | Digital Marketing Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2022 **What do you like best about Click?** support, ease of use for certain functions, automation. Marketing lists , email communications. **What do you dislike about Click?** Some issues with browsers, sometimes the team on chat support cant answer my question. NO SKIP on forms, no lead cretion in surveys. **What problems is Click solving and how is that benefiting you?** Time management. Automation has saved me lots of times. **Official Response from Ross Bateman:** > Thanks Josh! We greatly appreciate your feedback and are glad to hear ClickDimensions has been a good fit for your organization. ### 32. Easier way to Automate Emails with Dynamics CRM. Allows multiple options with CRM to send Bulk Email **Rating:** 4.0/5.0 stars **Reviewed by:** Kirubaa S. | Dynamics CRM Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2022 **What do you like best about Click?** Drag & Drop feature of Automation Email Statistics Timeline feature Documentation and Support **What do you dislike about Click?** Technical Support takes considerably longer to respond and resolves the issue No Read receipt in SMS **What problems is Click solving and how is that benefiting you?** It helps to provide solutions to Business Better manage the processes **Official Response from Ross Bateman:** > Thanks Kirubaa! We greatly appreciate your feedback and are glad to hear ClickDimensions has been a good fit for your organization. ### 33. Easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** August 18, 2022 **What do you like best about Click?** It's integration with Dynamics 365 makes it easy to create EDMs. Automations are a great use as well. **What do you dislike about Click?** It often comes up with a "secruity error" at the worst times, even though nothing about the situation has changed. The formatting in EDMs is awful - e.g. bullet points have a ridiculous space between lines, and text is split across lines, even though it would very easily fit on the one line. Font colour also doesn't match between regular body text and bullet points, even though it has been set to be the same colour. **What problems is Click solving and how is that benefiting you?** Email automation, no need to manually send emails. Contacts and Leads easily accessible and useable to our advantage. More productive than non-D365 integrated solutions (e.g. MailChimp). **Official Response from Ross Bateman:** > We greatly appreciate your feedback and are glad to hear ClickDimensions has been a good fit for your organization. Our product team are always looking at ways to improve our tool so we will relay the information back to them. ### 34. Click Dimensions is unintuitive, difficult to use and limited in functionality. **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2022 **What do you like best about Click?** The best part of Click Dimensions is the support - They're prompt to respond and will escalate queries to senior team members when necessary. **What do you dislike about Click?** Reporting in Click Dimensions is messy and often requires Dynamics Advanced find to pull data, and Campaign automation is limited. **What problems is Click solving and how is that benefiting you?** It allows us to keep within our Dynamics environment. But honestly, right now it's not doing anything more than a transactional email client like Mailchimp. **Official Response from Ross Bateman:** > Thank you. We greatly appreciate your feedback and are glad to hear ClickDimensions has been a good fit for your organization. We’d welcome the opportunity to discuss reporting and get more insight into Campaign Automation issues – please feel free to reach out directly to your Customer Success Manager or contact us at success@clickdimensions.com. ### 35. FoxGuard Solutions **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2022 **What do you like best about Click?** Intelligent dashboards!!! When reporting time comes, they are a HUGE time-saver. **What do you dislike about Click?** Social is difficult to set up; we have used it in the past, but with the new update requiring a CNAME, I have hit a roadblock. I have sent it to my IT department, but I am not hopeful. I wish our customer manager would provide more assistance overall. **What problems is Click solving and how is that benefiting you?** Reporting, campaign management, marketing lists **Official Response from Ross Bateman:** > Thank you. We greatly appreciate your feedback and are glad to hear ClickDimensions has been a good fit for your organization. We’d welcome the opportunity to discuss social and get more insight in any issues – please contact us at success@clickdimensions.com. ### 36. Works, most of the time. **Rating:** 1.5/5.0 stars **Reviewed by:** Asger B. | Business Systems & Intelligence Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2022 **What do you like best about Click?** - Marketing automation builder is easy to understand and use. - Native integration with Dynamics 365. **What do you dislike about Click?** - Posted form & email click duplications. - Occasional missing posted form causing missing triggers, resulting in our customers not receiving demo instructions or white papers. - Oversimplified lead scoring system: I had to build a custom lead scoring system in Power Automate, which also takes the abovementioned duplication issue into account since the score would become unrealistically high otherwise. We will not be using ClickDimensions' new lead scoring system, as it cannot fix the underlying problem we're facing. **Recommendations to others considering Click:** If you absolutely must have native Dynamics 365 integration, this is your only option. Otherwise, I'm hearing from my marketing colleagues that other services offer better ease of use, and I can only imagine getting better stability elsewhere. We'll be looking into changing marketing system in the future. **What problems is Click solving and how is that benefiting you?** - We have had many tickets opened with ClickDimensions, and have been escalated through support tiers multiple times. Our problems: Missing posted forms and posted form duplications. None of this has been resolved even after lengthy support cases. Note that we use WordPress and Gravity Forms - your mileage might vary if you go with the native CDI forms. **Official Response from Ross Bateman:** > Thanks Asger, we appreciate your review. Please know that we take all feedback, both positive and negative very seriously. We’d welcome the opportunity to further discuss how we can improve. Please feel free to reach out to your Customer Success Manager – success@clickdimensions.com. We’re here to help! ### 37. I wouldn't recommend ClickDimensions as a marketing solution for B2B companies **Rating:** 1.0/5.0 stars **Reviewed by:** Martin H. | Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2022 **What do you like best about Click?** I kinda like the integration to Dynamics 365, but that would be the only thing I can mention as a pro in comparison with other products. However, the marketing automation tool for automatic emailing works ok even though it lacks a few important features that it should have by default. **What do you dislike about Click?** The webforms are one of the biggest pain – they are being loaded very slowly and worsen the overall loading time of the website significantly. The other major problem is in the emailing section – if you want to use an analytic feature to track open rate, click rate, etc., all of the clicks from emails will be redirected to the default ClickDimensions domain (something like: analytics.clickdimensions.eu). You can use your own links but only if you don't use SSL certificate on your website which I believe use 99% of companies. The impossibility to use SSL certificates in combination with redirects causes that Google Analytics won't track the click/through email links and you have to stick with ClickDimensions analytics only. The web analytics section is a complete joke as 90% of IPs are attributed to internet connection providers. **What problems is Click solving and how is that benefiting you?** All of the major problems are described in the section "What do you dislike". To be fair I must mention that there was a problem loading the web forms itselves in some cases and that ClickDimensions team have managed to fix this. However, all of the other problems mentioned are still present. **Official Response from Ross Bateman:** > Thanks Martin, we appreciate your review. Please know that we take all feedback, both positive and negative very seriously. That said, I’m happy to tell you that we’ve made some great enhancements to our platform recently including the ability to upload your own SSL certificate. You can learn more in the link posted below. We welcome the opportunity to further discuss how we can improve, please contact your Customer Success Manager. We’re here to help! ### 38. Marketing Automation with Dynamics 365 **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Reviewed Date:** May 25, 2022 **What do you like best about Click?** Clickdimensions offer us the possibility to automate tasks that we were not able to do before. Based on the data quality of your CRM you will be able to utilize the tool to it's full capabilities. Recommended for small to mid-sized businesses that have a dedicated marketing department and don't want to have a difficult implementation process. Been using it for over three years and it will fulfill most needs for these kind of companies. **What do you dislike about Click?** There is a high learning curve to use this system. You will need a dedicated person that will have to do some training to use this system. Less intuitive than other MA systems and some technology is running behind. There is a high potential for this tool to develop further if they would invest more time in the development of the user needs. **Recommendations to others considering Click:** Decide first what you want to achieve in a 3-5 year phase and match that with the functionalities of this system. **What problems is Click solving and how is that benefiting you?** Clickdimensions supports us with consent management, subscription management and running campaigns. **Official Response from Ross Bateman:** > We greatly appreciate your feedback and we're glad to hear ClickDimensions has been a good fit for your organization. Please check out our ClickDimensions Academy which I've linked below, for up-to-date training and feel free to reach out directly with any specific questions you may have. ### 39. Easy to work with **Rating:** 4.0/5.0 stars **Reviewed by:** Michael H. | IT responsible, Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2022 **What do you like best about Click?** Easy setup of emails and marketingslists **What do you dislike about Click?** Missing the possibility of attaching unique files to email recievers **What problems is Click solving and how is that benefiting you?** The connection between CRM and email marketing **Official Response from Ross Bateman:** > Thanks Michael! We greatly appreciate your feedback and are glad to hear ClickDimensions has been a good fit for your organization. ### 40. Works as expected!!! **Rating:** 4.5/5.0 stars **Reviewed by:** Manoj A. | Software Architect, Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2022 **What do you like best about Click?** The integration with MS Dynamics is very intuitive. The email editor is complete with features required for newsletter editing. We can change templates more frequently, and saves us a lot of time **What do you dislike about Click?** Nothing much to complain about, it works great for our use case. Sometimes working with bigger images is a bit slower. **What problems is Click solving and how is that benefiting you?** Newsletter automation works flawlessly **Official Response from Ross Bateman:** > Thanks Manoj! We greatly appreciate your feedback and are glad to hear ClickDimensions has been a good fit for your organization. ### 41. As a user of drag & drop, it feels limited. **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** August 18, 2022 **What do you like best about Click?** Drag & drop. I am not a coder but, a creative. Though limited compared to the competition, it is the most grabbing experience. **What do you dislike about Click?** Forced to use limited storage in CD for media. (option to import from the device without upload) Limited drag & drop feature - inability to move blocks on the template, no image resize or edit via drag and drop on the template. Branding options are not intuitive. No ability to import full templates from graphic design software (Illustrator, InDesign, Canva, etc) **What problems is Click solving and how is that benefiting you?** Mass distribution. Dynamics 365 integration. Though templates can be created quickly, limited customization in drag & drop. **Official Response from Ross Bateman:** > We appreciate your review. Please know that we take all feedback, both positive and negative very seriously. There are a lot exciting improvements and announcement around the corner which we think you would like. We’d welcome an opportunity to give you a run-through, please reach out directly to your CSM or to success@clickdimensions.com and we’ll be glad to schedule some 1:1 time. ### 42. Works for Dynamics, but kind of a pain **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2022 **What do you like best about Click?** It integrates smoothly with Dynamics, which is helpful. **What do you dislike about Click?** It's been very buggy, with random downtime, stop timers that don't work, and other issues. The people on the help team are very helpful, but the necessary back and forth is always a pain. **What problems is Click solving and how is that benefiting you?** It allows us to do email marketing, forms, surveys, and campaign automations, from Dynamics. **Official Response from Ross Bateman:** > We appreciate your review. Please know that we take all feedback, both positive and negative very seriously. At ClickDimensions we want our customers to leverage our tools to their full potential to drive continual improvement in their marketing results. We’d welcome some 1:1 time to see how we can help, please reach out directly to your CSM or send your contact info to success@clickdimensions.com and we’ll be glad to schedule some time. ### 43. Perfect match for Dynamics 365 **Rating:** 4.5/5.0 stars **Reviewed by:** Björn M. | CX Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 25, 2022 **What do you like best about Click?** The fact that it is fully integrated with your Dynamics CRM makes users perceive it as part of CRM. The Emailing drag and drop editor is on par with fe MailChimp. Also the out of the box integrations with Eventbrite, Cvent are very interesting to have, simply connect both and you are up and running **What do you dislike about Click?** CD import data feature is cumbersome Lead scoring model was not optimal, but this recently got an upgrade **What problems is Click solving and how is that benefiting you?** ClickDimensions helps us to give insight to sales on what marketing is doing in terms of email marketing, lead qualification and event management **Official Response from Ross Bateman:** > Thanks Björn! We greatly appreciate your feedback and are glad to hear ClickDimensions has been a good fit for your organization. ### 44. One of the worst I've ever experienced... **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** October 14, 2020 **What do you like best about Click?** I'm going to give Microsoft the benefit of the doubt here and assume it's technically sound and powerful from a database standpoint. **What do you dislike about Click?** I rarely leave reviews, and certainly not one to look for opportunity to complain, but I felt so strongly about this that I wanted to share with others. I own a marketing agency and over the years have used many tools - Salesforce, Infusionsoft, Hubspot, etc. By comparison, Click Dimensions has the absolutely worst user interface by a mile. In fact, I am really surprised this can even be marketed successfully. Simple marketing list creation, email creation and editing is 10 times harder and more clunky that it needs to be. I use this system on behalf or my client about 4-5 times per year on email campaigns... I'm always glad when I finish to get back to using "normal" tools with intuitive work flows, more use of icons, standard nav, etc. Seriously, this is terrible. **What problems is Click solving and how is that benefiting you?** It helps my client send out emails and automated DRIP campaigns. **Official Response from Ross Bateman:** > We appreciate your review. Please know that we take all feedback, both positive and negative very seriously. That said, I’m happy to tell you that we’ve made some great enhancements to our platform since 2020. The email editor you mentioned has been sunset and a New Drag and Drop Editor has been released in its place supporting additional features and flexibility. If you’re interested in a walkthrough of how ClickDimensions has improved since you last used it, please reach out to success@clickdimensions.com and we’ll be glad to schedule some 1:1 time. ### 45. Click Dimensions is an easy to use tool for every marketing team **Rating:** 4.5/5.0 stars **Reviewed by:** Alexis M. | Digital Marketing Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2022 **What do you like best about Click?** It's an easy to use tool that ables user to create simple campaigns and reach the customers **What do you dislike about Click?** Create complex campaigns in click dimensions such as nurturing campaigns is hard **What problems is Click solving and how is that benefiting you?** Beign able to reach our customers through mail, as is its one of the main channels to be in contact with them **Official Response from Ross Bateman:** > Thanks Alexis, we greatly appreciate your feedback! I have linked our 'Campaign Automation Playbook' below which will provide you with best practices for building automated campaigns, show you examples of these nurturing campaigns in action and much more. Should you have any questions please reach out directly to your Customer Success Manager or send your contact info to success@clickdimensions.com. ### 46. Checks almost all the boxes... **Rating:** 4.0/5.0 stars **Reviewed by:** Jon M. | D, Small-Business (50 or fewer emp.) **Reviewed Date:** August 18, 2022 **What do you like best about Click?** It directly integrates with our CRM. The tracking and cross-functionality because of that is one of our favorite featues **What do you dislike about Click?** Two downside things. the reporting is not top of the industry and we have been less than impressed with technical support. **What problems is Click solving and how is that benefiting you?** It allows us to keep all of our customer information and contact history in one place. **Official Response from Ross Bateman:** > Thanks Jon! We greatly appreciate your feedback and are glad to hear ClickDimensions has been a good fit for your organization. We’d welcome the opportunity to discuss reporting and get more insight in any support issues – please feel free to reach out directly to your CSM or contact us at success@clickdimensions.com. ### 47. ClickDimensions: Above average capabilities, but less of an intuitive user experience **Rating:** 3.0/5.0 stars **Reviewed by:** Allie W. | Marketing and Communications Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2022 **What do you like best about Click?** The automation feature offers an almost limitless amount of possibilities. **What do you dislike about Click?** The user experience is not very intuitive, and we find that when importing data from other systems that are not integrated, we frequently run into bugs or barriers. IT makes it difficult to fully take advantage of the system's extensive capabilities. **Recommendations to others considering Click:** Make sure your need for the extensive capabilities matches the system, and that you have more than one dedicated user. **What problems is Click solving and how is that benefiting you?** Our biggest successes have been to use the form captures feature for lead generation with automatic email cadences triggered for each new lead. **Official Response from Ross Bateman:** > Thanks Allie! We greatly appreciate your feedback and are glad to hear ClickDimensions has been a good fit for your organization. Our product team are always looking at ways to improve our tool so we will relay the information back to them. ### 48. Poor support. Not suitable for marketing automation. **Rating:** 0.5/5.0 stars **Reviewed by:** Alan L. | CHAIR ELECT IHRSA (International Health, Racquet, and Sports Club Association), Mid-Market (51-1000 emp.) **Reviewed Date:** January 10, 2022 **What do you like best about Click?** Integrates with Microsoft Dynamics for Sales **What do you dislike about Click?** Very poor support. At times it's like the customer support has very little knowledge of the platform. Not very customizable for large companies. But most annoying is you can't take someone out of automation if they become a customer. This is such an essential requirement of marketing automation. You set up a campaign to sell something to leads. The lead buys your product, and you still have to let the campaign run, selling them the SAME product. I had to stop using it because new customers were complaining they were getting sales emails AFTER they had brought the product. Very annoying. How they did not think this through is madness. **Recommendations to others considering Click:** Give it a try. But for us it is not really a great product. Support is not great. **What problems is Click solving and how is that benefiting you?** Trying to market our services to e-marketing leads. But click dimensions is not suitable. Have been paying for two years...but problems with the system have delayed role out. **Official Response from Lori Cheshire:** > Hi Alan – We appreciate your review. Please know that we take all feedback, both positive and negative very seriously. We’ve spoken with your Customer Success Manager as well and reviewed your support cases. We understand that you’ve been able to engage with our Marketing Services team to assist in getting your marketing initiatives set up in a way that will serve your needs. Please be aware that in ClickDimensions release of Version 10.2 we included an improvement to our Campaign Automation to address the issue you highlighted - removing qualified/disqualified leads from automations. Your dedicated Customer Success Manager is available should you have any additional questions that you need assistance with to ensure you get the best experience using ClickDimensions and please do not hesitate to reach out to us directly at success@clickdimensions.com. ### 49. Fully packed marketing solution **Rating:** 4.5/5.0 stars **Reviewed by:** Jomy J. | Senior Technical consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** August 28, 2022 **What do you like best about Click?** Clidminesions Email marketing and surveys with in MS dynamic 365 **What do you dislike about Click?** Use custom codes in HTML designs and use the custom font **What problems is Click solving and how is that benefiting you?** We had problems with our MS dynamic 365 email and marketing options due to limitations of branding on emails, surveys and forms **Official Response from Ross Bateman:** > Thanks Jomy! We greatly appreciate your feedback and are delighted to hear that you like our Email and Survey functionality. If we can help optimize your use of HTML designs and custom fonts, please do not hesitate to reach out! ### 50. A must have for dynamics customers **Rating:** 5.0/5.0 stars **Reviewed by:** Tommy S. | Global Marketing Mangaer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 24, 2022 **What do you like best about Click?** The fact that my CRM and my email platform are so closely linked means that the possibilities when it comes to emails are endless. This is really rare in my sector so Click has a potential to be vital in the coming years. **What do you dislike about Click?** There seems to be now clear and simple way to schedule a campaign to non openers via the one off email sends. **Recommendations to others considering Click:** Easier way to resend to non openers **What problems is Click solving and how is that benefiting you?** We are able to implement a strong after care programme which had not been previously possible **Official Response from Ross Bateman:** > Thanks Tommy, we really appreciate your feedback! We're glad to hear ClickDimensions has been a good fit for your organization. Our product team are always looking at ways to improve our tool so we will relay the information back to them. ## Click Discussions - [What is ClickDimensions used for?](https://www.g2.com/discussions/what-is-clickdimensions-used-for) - 2 comments, 1 upvote - [View Click pricing details and edition comparison](https://www.g2.com/products/clickdimensions-click/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-07-13+20%3A21%3A52+-0500&secure%5Bsession_id%5D=452a43c1-6cff-48ea-b600-93aacefd86f5&secure%5Btoken%5D=9ee3953bfb36992d3107aa1050c7e978682c890d36bd5e541d19ae1f69c5aa3e&format=llm_user) ## Click Integrations - [Allegro CL](https://www.g2.com/products/allegro-cl/reviews) - [Clockify](https://www.g2.com/products/clockify/reviews) - [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) - [Microsoft Dynamics 365 Business Central](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews) ## Click Features **Email Marketing** - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses **Online Marketing** - Landing Pages and Forms - Dynamic Content - A/B Testing - Mobile Optimized - Search Tracking and Optimization **Administration** - Template Creation - Preset Template Availability - Custom Unsubscribe - Email Segmentation - Detailed Server Logs - Notifications **Lead Generation** - Lead Builder - CRM Integration - Marketing Automation Integration - Social Media Integration - Data Import & Export Tools **Content & Collaboration** - Content Calendar - Content Library - Shared Inbox - Approval Workflows - Users and Permissions - Content Creation **Survey Management** - Survey Builder - Question Types - Templates - Survey Distribution **Agentic AI - Visitor Identification** - Cross-system Integration **Lead Management** - Marketing Lead Database - Data Quality Management - Segmentation - Lead Scoring and Grading - Lead Nurturing - Online Behavior Tracking - Automated Alerts and Tasks - CRM Lead Integration **Social Management** - Social Analytics - Social Publishing - Campaign Optimization - Social Engagement - Social Ads - Campaign Planning - Hashtag Capabilites **Integrations** - Webhooks - Event Tracking API - Mail Send API - Spam Filter Testing **Marketing Operations** - ROI Tracking - Data Collection - Customer Insights - Multi-User Access - Spend Management - White Label **Survey Customization** - Branching/Skip Logic - Branding - Multimedia Support - Multilingual Surveys **Campaign Management** - Program Management - Event / Webinar Marketing - Calendaring - Budgeting **Platform** - Custom Tracking Domain - Multiple Domains - Dedicated IP - Documentation - Sender Reputation Management - Tracking & Reporting - Enterprise Scalability - Performance and Reliability **Survey Insights** - Reporting & Analytics - BI Tools Integration - Data Exporting - Permissions **Agentic AI - Social Media Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Social** - Social Listening - Social Sharing - Social Campaigns - Social Media Engagement - Social Media Advertising **Campaign Activity** - Campaign Insights - Reports and Dashboards - Campaign Stickiness - Multichannel Tracking - Brand Optimization - Predictive Analytics **Agentic AI - Marketing Analytics** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance **Agentic AI - Survey** - Adaptive Learning - Proactive Assistance - Decision Making **Reporting & Analytics** - Basic Reporting - Web Analytics - ROI Analytics - Revenue Analytics - SEO / Keyword Analytics **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Performance and Reliability - Output Document Generation **Agentic AI - Marketing Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications ## Top Click Alternatives - [Act-On](https://www.g2.com/products/act-on/reviews) - 4.1/5.0 (1,029 reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - 4.4/5.0 (14,196 reviews) - [Dotdigital](https://www.g2.com/products/dotdigital/reviews) - 4.4/5.0 (1,189 reviews)