Top 10 ClickConnector Alternatives & Competitors

(6)3.8 out of 5

ClickConnector is not the only option for Customer Communications Management Software. Explore other competing options and alternatives. Customer Communications Management Software is a widely used technology, and many people are seeking innovative, easy to use software solutions with multi-channel coverage, communications strategy development, and create content. Other important factors to consider when researching alternatives to ClickConnector include ease of use and reliability. The best overall ClickConnector alternative is Zoho Desk. Other similar apps like ClickConnector are Salesforce Service Cloud, Freshdesk, Intercom, and Front. ClickConnector alternatives can be found in Customer Communications Management Software but may also be in Help Desk Software or Live Chat Software.

Best Paid & Free Alternatives to ClickConnector

Zoho Desk
Salesforce Service Cloud
Freshdesk
Intercom
Front
JustCall
LiveAgent
Help Scout

Top 10 Alternatives to ClickConnector Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how ClickConnector stacks up to the competition, check reviews from current & previous users in industries like Apparel & Fashion, Computer Software, and E-Learning, and find the best product for your business.

Sponsored

Alhena AI

(34)4.9 out of 5

Alhena (formerly Gleen) is the most accurate and highly capable generative AI-based solution designed to enhance customer service across all your channels. Typically, our customers see an ROI of 500% or more. Alhena learns from your documentation and automatically answers questions. Our proprietary ML model ensures high accuracy and relevance in its responses, and its answers improve over time. It leverages AI agents to automate several self-service workflows, there by improving CSAT and hence, customer retention.

Visit Website

Zoho Desk

By Zoho

(6,222)4.4 out of 5

Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.

Categories in common with ClickConnector:

See all Zoho Desk reviews

Salesforce Service Cloud

By Salesforce

(5,607)4.4 out of 5

Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.

Categories in common with ClickConnector:

See all Salesforce Service Cloud reviews

Freshdesk

By Freshworks

(3,501)4.4 out of 5

Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.

Categories in common with ClickConnector:

See all Freshdesk reviews

Intercom

By Intercom, Inc.

(3,339)4.5 out of 5

Intercom is the leader in AI-first Customer Service, dramatically improving experiences for customers, support agents, and managers. For customers, Intercom enables the best customer experience by instantly resolving 50% of support volume, in any language, any time and any channel, providing actionable insights for optimizing support content, and offering a seamlessly integrated help center accessible through any channel. Support agents benefit from a massive increase in productivity, with Fin AI Copilot enhancing efficiency by 31%, a shared inbox for seamless collaboration and tickets that continue the conversation. Managers can use Intercom to elevate customer satisfaction, monitor and optimize support operations with AI insights (coming soon), and automate repetitive tasks with Workflows. Intercom is fully omnichannel and also integrates with all the tools support teams use most - making Intercom the only complete AI-first customer platform in the industry.

Categories in common with ClickConnector:

See all Intercom reviews

Front

By Front App

(2,251)4.7 out of 5

Front takes out the pain of shared inboxes (contact@, team@, jobs@...) by introducing collaboration in email.

Categories in common with ClickConnector:

See all Front reviews

JustCall

By Saas Labs

(2,086)4.3 out of 5

JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Top JustCall features to watch out for: ★ Inbound & outbound calling ★ Send & receive SMS & MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows & Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries

Categories in common with ClickConnector:

See all JustCall reviews

LiveAgent

By QualityUnit

(1,509)4.5 out of 5

LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.

Categories in common with ClickConnector:

See all LiveAgent reviews

Help Scout

By Help Scout

(407)4.4 out of 5

Help Scout is a customer support platform growing businesses use to manage all their customer conversations in one place.

Categories in common with ClickConnector:

See all Help Scout reviews

Zendesk Support Suite

By Zendesk

(6,150)4.3 out of 5

Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.

Categories in common with ClickConnector:

See all Zendesk Support Suite reviews

#10

HubSpot Service Hub

By HubSpot

(2,505)4.4 out of 5

Customer service software that makes it easy to manage and connect with customers, and truly help them succeed. You’ll make customers happier, keep them longer, and grow your business faster. Service teams can show the value of their work and prove an actual return on investment because Service Hub is part of the HubSpot CRM platform.

Categories in common with ClickConnector:

See all HubSpot Service Hub reviews

Sponsored