
The high relevancy of the surveys means the surveys are actually interesting and applicable to my field, which makes participating feel worthwhile. The platform is well designed and easy to use. The payouts are fair and easy to redeem, with multiple options for how to redeem. Review collected by and hosted on G2.com.
The payout for participation can take a very long time or are not issued at all. There are multiple surveys I have spent time and consideration to participate in that have not been paid out as the surveys are marked at paused for periods of over 12 months. The cutsomer support is readily acessible but there is no solution available when the survey has been marked as incomplete. Review collected by and hosted on G2.com.
Thanks for taking the time to leave such detailed feedback, Susie! We're glad you find the platform experience and survey relevance valuable. We hear you on the payout delays and survey statuses — it's something we're working hard to improve across the board. Your feedback means a lot, and it helps us create a better experience for everyone on CleverX.