CleverTap

By CleverTap

4.6 out of 5 stars

How would you rate your experience with CleverTap?

Compare this with other toolsSave it to your board and evaluate your options side by side.
Save to board

CleverTap Reviews & Product Details

Pricing

Pricing provided by CleverTap.

Essentials

$75.00
Per Month

CleverTap Integrations

(9)
Verified by CleverTap

CleverTap Media

CleverTap Demo - RenderMax - Push Notification Rendering Technology
Boost push notification render rates up to 90% on Android OEM devices, to engage users you could not before, and elevate your push campaigns’ ROI.
CleverTap Demo - Omnichannel Journey Orchestration
Enhance your customer retention using omnichannel engagement and visual journey builder to keep customers engaged across mobile, email, web, and other channels.
CleverTap Demo - Supercharge Engagement & Conversion with RFM Segmentation
Our best-in-class automated segmentation model that groups users from champions and loyal users to at-risk and hibernating customers, so you can personalize engagements to improve retention.
CleverTap Demo - CleverTap Signed Call
Ability to make secure and contextual voice calls from within your app to engage your users in moments that matter.
CleverTap Demo - CleverTap Flows
Flows helps you understand what your users do before or after a key event to keep them moving in their journey.
Play CleverTap Video
Play CleverTap Video
Play CleverTap Video
Play CleverTap Video
Interactive Demo
Try an interactive demo created by the software seller (right here on G2).
Product Avatar Image

Have you used CleverTap before?

Answer a few questions to help the CleverTap community

CleverTap Reviews (641)

View 1 Video Reviews
Reviews

CleverTap Reviews (641)

View 1 Video Reviews
4.6
641 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise CleverTap for its ease of use and powerful analytics, which enable effective marketing automation and personalized campaigns. The platform's ability to segment audiences and provide real-time insights helps businesses enhance customer engagement and retention. However, some users note that the initial setup can be complex, and the interface may feel overwhelming for newcomers.

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Hafsal M.
HM
Growth Strategist
E-Learning
Mid-Market (51-1000 emp.)
"Affordable Marketing Automation with UI Limits"
What do you like best about CleverTap?

I love CleverTap's user interface because it's so easy to navigate and find various options, which greatly simplifies my workflow. Additionally, I find it to be a cost-effective solution in the market, offering affordability alongside robust functionality. The initial setup was a breeze, thanks to the exceptional customer support provided at the beginning, which facilitated a smooth onboarding process. Review collected by and hosted on G2.com.

What do you dislike about CleverTap?

Data security is a question here. Review collected by and hosted on G2.com.

Response from Ananth T of CleverTap

Dear Hafsal,

Thank you for your feedback and inputs. We appreciate your taking the time to submit a review.

The point you have raised about data security & integrity is ofcourse a crucial requirement for a platform of our scale. At CleverTap, protecting customer data is top priority. Our commitment to data privacy and security is embedded in every part of our business and that is why we maintain the highest global standards with a comprehensive approach to data privacy and security. For example, CleverTap currently is compliant with GDPR, CCPA, SOC 2 Type II, ISO 27001, HIPAA, and more.

We welcome you to learn more about our approach and review reports at the dedicated portal for CleverTap's data privacy and security policy : https://trust.clevertap.com/

See how CleverTap improved
Vaivhav K.
VK
Head of Growth
Small-Business (50 or fewer emp.)
"Best CRM for Mobile Marketing"
What do you like best about CleverTap?

Best CRM for mobile marketing, great UI and UX Review collected by and hosted on G2.com.

What do you dislike about CleverTap?

nothing as of now; they are best in the industry Review collected by and hosted on G2.com.

Armando D.
AD
Senior Account Co-ordinator
Mid-Market (51-1000 emp.)
"Best CRM and marketing software"
What do you like best about CleverTap?

CleverTap is a very effective and easy to use CRM software. It has helped in multiple marketing activities and customer relations. It is so easy to schedule marketing promotional messages via WhatsApp, push notifications, emails and more. It is also very helpful to create customer automated journeys and can assist with insights through their analytics section. It can be easily integrated with other marketing service providers and data tools. The customer support team is easily reachable over calls and emails and are prompt in their response time and resolves queries with ease. Review collected by and hosted on G2.com.

What do you dislike about CleverTap?

Can have more scope in improving the user interface, a new user will take a while to get adjusted to the software. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Mid-Market (51-1000 emp.)
"Ease of Use and Statistics that Drive Decisions"
What do you like best about CleverTap?

Ease of use, technology, and reaching conclusions quickly with the statistics provided to us Review collected by and hosted on G2.com.

What do you dislike about CleverTap?

The way in which the reports are delivered 😪 there are too many fields that result in 0 and create a lot of visual noise. We should be able to fully customize what we want to be sent in the report according to the data that is important for each professional. Review collected by and hosted on G2.com.

David F.
DF
CRM & Automation Analyst
Mid-Market (51-1000 emp.)
"Personalization and Automation at Their Best"
What do you like best about CleverTap?

Personalization, automation. We can create a lot of campaigns, journeys with different channels for upgrade our performance. Review collected by and hosted on G2.com.

What do you dislike about CleverTap?

Sometimes clevertap is bug and page load is too slow Review collected by and hosted on G2.com.

Susana C.
SC
Analista Medios Propios
Mid-Market (51-1000 emp.)
"Automation and customer analysis that drive user experience"
What do you like best about CleverTap?

To be able to automate the company's marketing, in order to improve the user experience. To be able to analyze in depth the behavior of my customers and their navigation within the app. Review collected by and hosted on G2.com.

What do you dislike about CleverTap?

The topic of reports could improve a bit, having the valuable information clearer and easier to analyze. Review collected by and hosted on G2.com.

AM
Owm Media Specialist
Mid-Market (51-1000 emp.)
"Clevertap: Versatility and multichannel capability for personalized campaigns"
What do you like best about CleverTap?

I like it a lot, as personally we can create different campaigns for the company. Review collected by and hosted on G2.com.

What do you dislike about CleverTap?

I like how versatile and multichannel Clevertap can be, as we can target the user in different ways. Review collected by and hosted on G2.com.

Pawan T.
PT
Project Manager
Small-Business (50 or fewer emp.)
"customer retention and upselling the bar"
What do you like best about CleverTap?

this hlpe in raising the bar and upseelng our oridtct thrugh amaizng emaik feature we ca scgedue an ddo the target marketingthorugh the maier swhich gelped in gain the best resukts for the overal correct this Review collected by and hosted on G2.com.

What do you dislike about CleverTap?

Pricing figures can be restructured, and this will help us gain an advantage from these tools. Review collected by and hosted on G2.com.

Verified User in Events Services
UE
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Good Experience Overall, Just a Few Hiccups"
What do you like best about CleverTap?

’ve been using Clevertap for a little while now and honestly, I’m impressed with how clean and simple it is to get started. The design feels modern and the performance is pretty smooth, which makes it easy to rely on day to day. Best way to retain customer. Review collected by and hosted on G2.com.

What do you dislike about CleverTap?

pricing can be improved and they can offer some better deals, this will definitely help more small business to understand the game of customer retention. Review collected by and hosted on G2.com.

"Empowers Engagement, Room for Analytics Improvement"
What do you like best about CleverTap?

I like CleverTap's segmentation feature. It was really easy to set up with the help of the tech team. Review collected by and hosted on G2.com.

What do you dislike about CleverTap?

Tracking of events in the analytics dashboard can be improved, sometimes it does not show the correct value. Review collected by and hosted on G2.com.

Questions about CleverTap? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Amey S.
AS
Amey Satvidkar
Last activity over 3 years ago

Is there a way to have the offer change dynamically pushed out to customers via CleverTap?

Akshay K.
AK
Akshay Kanarkar
Last activity 3 months ago

What is the best way for the gaming industry to leverage pre-login and post-login funnels.

Pricing Options

Pricing provided by CleverTap.

Essentials

$75.00
Per Month

Advanced

Contact Us

Cutting-Edge

Contact Us

G2 Deals

Exclusive savings on CleverTap through G2 Deals

CleverTap is the all-in-one engagement platform that helps brands unlock limitless customer lifetime value by helping them create personalized experiences to retain their most valuable customers. Get 75% off for 6 months, 30-day free trial & much more.

How to claim this offer

Create your CleverTap Essentials account using the link and get 75% off for the first 6 months post free trial. Discount is automatically applied to your account.

CleverTap Comparisons
Product Avatar Image
MoEngage
Compare Now
Product Avatar Image
Braze
Compare Now
Product Avatar Image
Insider One
Compare Now
CleverTap Features
Push Notifications
Customize
Scheduling
Data Collection
Customer Insights
Campaign Insights
Reports and Dashboards
Campaign Stickiness
Campaign Performance
Audience Insights
Product Avatar Image
CleverTap