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Fortra Secure Email Gateway Reviews & Product Details

Secure Incoming Email. Stop Outbound Data Loss. Email remains one of the most critical and vulnerable communication channels for today’s organizations. Fortra Secure Email Gateway (SEG) is an on-premises solution designed to protect email from spam, malware, and advanced threats using a powerful deep content inspection engine that detects and neutralizes suspicious content before it causes harm. IT teams must ensure emails moving both into and out of the organization are secure, appropriate, and compliant. Fortra SEG delivers unmatched inspection depth and granular policy controls to apply the right security actions in real time, reducing the risk of data loss without slowing business communications. With advanced deep content inspection and adaptive redaction capabilities, Fortra SEG stops evasive cyber threats and prevents unintended data exposure, keeping email secure, compliant, and flowing freely. Key features of Fortra SEG include: • Multi-layer anti-virus protection • Zero-hour anti-malware detection • Cloud Sandbox from Sophos • 99.9% spam detection with dual engines • Sensitive data redaction from documents and images • Document and image sanitization • Structural and message sanitization • Lexical expression qualifiers to minimize false positives • Built-in compliance dictionaries • Choice of email encryption options

Seller

Fortra

Discussions

Fortra Secure Email Gateway Community

Overview by

Nikki Fischer

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

46 months

View More Pricing Information

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Fortra Secure Email Gateway Media

Fortra Secure Email Gateway

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Verified User in Government Relations

Enterprise (> 1000 emp.)

7/21/2022

"many years of use of the Secure Email Gateway"

4/5

What do you like best about Fortra Secure Email Gateway?

Recognizing file types even with multiple nesting data is excellent compared to the competitors.

The SPAM detection rate is very good.

Sanitization feature works excellent, the documents look the same after sanitization compared to the competitors.

Personal message management. Review collected by and hosted on G2.com.

What do you dislike about Fortra Secure Email Gateway?

The Helpsystems knowledge base is not as good as it used to be with Clearswift. Finding solutions is complicated.

There is no user forum for the Clearswift products. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care

Enterprise (> 1000 emp.)

4/8/2022

"Best Security Gateways"

5/5

What do you like best about Fortra Secure Email Gateway?

A lot of features. Very secure. Easy to understand. The automatic encryption and decryption is great. The mailflow you can great including DKIM signing virus check an so ist great. Review collected by and hosted on G2.com.

What do you dislike about Fortra Secure Email Gateway?

Some configuration points are well hidden. So not much to say. The gateway is working great. And if there are problems in configuration, the support-team is awesome. Review collected by and hosted on G2.com.

Recommendations to others considering Fortra Secure Email Gateway:

Give it a try. It is worth it. Does things regarding email al lot easyier. Review collected by and hosted on G2.com.

What problems is Fortra Secure Email Gateway solving and how is that benefiting you?

We are filtering and controlling emails, and the mailflow. Looking for spam and viruses. Encryption, decryption fully automaticaly. DKIM build in. Not much action by stuff needed. Review collected by and hosted on G2.com.

Verified User in Education Management

Enterprise (> 1000 emp.)

5/21/2021

"Perfect for finding malware even that doesn't yet have a name"

5/5

What do you like best about Fortra Secure Email Gateway?

Possibility

- to block or sanitize active content.

- to have different quarantine folders which each represent the type of malware found.

- to have different Admin Users or groups that have individual access rights for example to check special quarantine folders. Review collected by and hosted on G2.com.

What do you dislike about Fortra Secure Email Gateway?

The Licensing should be much easier. Why not activate all the stuff available within the software for one single price?

The detection of phishing emails could be better. Review collected by and hosted on G2.com.

Recommendations to others considering Fortra Secure Email Gateway:

SEG also has the ability to encrypt and decrypt emails using SMIME. This could reduce costs, if you plan to implement this functionality or even if you consider switching from another solution. Review collected by and hosted on G2.com.

What problems is Fortra Secure Email Gateway solving and how is that benefiting you?

Practically we have nearly no spam or malware since implementation of SEG. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Enterprise (> 1000 emp.)

2/6/2021

"Security, work flow processes, ease of use and AMAZING support!"

5/5

What do you like best about Fortra Secure Email Gateway?

The fact is Clearswift has a 25+ year heritage in this space (Email Gateway) working with global organizations and adapting to advanced persistent threats with the latest research, insight and security tactics being used by malicious actors. The company vision is clear to help stop these evolving threats and work closely with security and internal technology teams to ensure the proper usage is put into practice from day one. The technology and team behind the Clearswift brand supports their customers like no other vendor. Review collected by and hosted on G2.com.

What do you dislike about Fortra Secure Email Gateway?

There are difficulties and challenges in getting the message out to the marketplace when so many vendors are competing in the space or bundling similar technology products. The marketing traffic can become noisy and prevent companies from doing the proper research because they are in a rush for a band-aid to their problem. There is a disadvantage to Clearswift when other vendors are just shouting louder instead of delivering the solution. The little fish in the big pond applies here but we all know the story of Nemo or the little engine that could! Review collected by and hosted on G2.com.

What problems is Fortra Secure Email Gateway solving and how is that benefiting you?

Solving against the latest phishing scams and protecting the existing proprietary data from data loss or leakage (DLP) has been a challenge for many organizations. Clearswift's latest tools help automate and enforce the security policies (one and done) by Clearswift's Secure Email Gateway (SEG) and one of the primary reasons so many customers realize the value of the product. Trusting a vendor today with your data is a privilege to the vendor and part of the relationship engagement, another value to the customer when deciding the Clearswift family of products. Review collected by and hosted on G2.com.

Chris P.

Mid-Market (51-1000 emp.)

11/18/2020

"Clearswift provides the best DLP with no false positive."

5/5

What do you like best about Fortra Secure Email Gateway?

I really like their strong DLP (no false positives) but coupled with adaptive redaction and built in email encryption Clearswift secure us in a well rounded solution. Beyond a great product the team (sales, support and product) are top notch and are always working to help customers be successful. Review collected by and hosted on G2.com.

What do you dislike about Fortra Secure Email Gateway?

I've been very satisfied with the product. Better support in a SaaS based version would be nice though. Review collected by and hosted on G2.com.

Recommendations to others considering Fortra Secure Email Gateway:

Clearswift is SMG is a overall a very competent agile platform. The DLP (what I'm most familiar with) is very powerful and can be relied on to not give you false positives. The ability to redact PII data directly in your documents is great. Review collected by and hosted on G2.com.

What problems is Fortra Secure Email Gateway solving and how is that benefiting you?

We needed to have solid DLP that would detect outbound PII and protect this. We needed encryption (when it was required) but also didn't need to encrypt the PII. Clearswift allows us to detect PII and based on the data classification we may just apply outbound Redaction vs Encryption. Review collected by and hosted on G2.com.

Verified User in Oil & Energy

Mid-Market (51-1000 emp.)

3/3/2021

"Very nice Product for more than 15 Years"

5/5

What do you like best about Fortra Secure Email Gateway?

I think Clearswifts SEG has one of the best SPAM engines.

The Support ist very very good. On litte Problems there is an immediatly help by phone, and on greater Problems there is an easy to use ticket System Review collected by and hosted on G2.com.

What do you dislike about Fortra Secure Email Gateway?

Configuration can be tricky when you are new to this Product, but after a short time you will understand how it works and then its very clear. Review collected by and hosted on G2.com.

Verified User in Investment Banking

Enterprise (> 1000 emp.)

9/30/2020

"Clearswift for Custom Business Rules, DLP and Threat Detection"

5/5

What do you like best about Fortra Secure Email Gateway?

Clearswift's ability to adapt to adapt to unique business requirements

Clearswift's redaction and optical character recognition

Clearswift's adherence to federal guidelines

Encrypt for some not for others

DLP for some not for others

ICAP integration with products such as GoAnywhere and GlobalScape providing DLP and Threat Detection for Managed File Transfer solutions Review collected by and hosted on G2.com.

What do you dislike about Fortra Secure Email Gateway?

Clearswift has primarily focused on unique business rules incorporating DLP with features such as optical character recognition as well as redaction of text

They are unmatched in that realm

The SPAM and threat detection technology could be enhanced

However, a significant SPAM enhancement was released with V5 summer 2020

and

Sandboxing will be introduced with 5.1 due out the end of 2020

Both will address previous deficiences Review collected by and hosted on G2.com.

Recommendations to others considering Fortra Secure Email Gateway:

see responses to other questions Review collected by and hosted on G2.com.

What problems is Fortra Secure Email Gateway solving and how is that benefiting you?

Many organizations use Clearswift to adhere to their internal corporate requirements such as encryption, digital signatures, redacting/stripping out PII/PCI while allowing for the rest of the message to pass through

Often times when new requirements are required to be implemented, Clearswift will be introduced inline as opposed to a complete email gateway rip out and replace.

The ICAP Gateway has also be used by many Managed File Transfer customers for DLP to add DLP and threat prevention to their existing secure file transfer solutions. Review collected by and hosted on G2.com.