MP

Marie-Pier P.

Ecommerce Manager

Mid-Market (51-1000 emp.)

12/9/2024

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"Allows us to focus on high value-added tasks"

5/5

What do you like best about ClearSale?

We've just completed our project to switch to a new ecommerce platform, and have opted for Clearsales. Clearsales was incredibly easy to integrate with Shopify, we had great service for all our questions, answered in a super reasonable time. The service offered by Clearsales is well worth it, especially as this work was done on a daily basis by our in-house team, who can now focus on higher value-added tasks. Review collected by and hosted on G2.com.

What do you dislike about ClearSale?

We have much less loadback management, of course, but we don't see this information in clearsales. I'd have liked our admin teams to have this information directly from the platform. Also from a continuous improvement point of view, that way clearsales would be aware of orders that have ended up as chargebacks. Review collected by and hosted on G2.com.

What problems is ClearSale solving and how is that benefiting you?

Clearsales analyzes every order on our ecommerce site and answers whether it's a fraudulent poentielle or not within 24 hours. If it is a potential fraud, the order is voided automatically, which means we don't have to double-check it. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller invite

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4.7 out of 5 · Verified reviews from real users

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