CleanCloud Reviews & Product Details

Overall, I am glad I came across CleanCloud. The staffs are very courteous and helpful when I need technical help. The software is very easy to use and implement. I don't think I am ever switching to another company! Review collected by and hosted on G2.com.

I don't like that although I can send texts to my customers, they cannot reply to me. It would be great if they would allow for this option so I can keep track of my communication with my customers. Review collected by and hosted on G2.com.

Easy to teach to my employees and they like it. My customer love Thai new features as well Review collected by and hosted on G2.com.

There's nothing to unlike. The price is right for all the benefits my company receives Review collected by and hosted on G2.com.

Customer service is perfect and very responsive the service is perfect for laundry services with delivery

The pricing feet to the deliver service and the customer service Review collected by and hosted on G2.com.

Maybe we can have a discount from 3 stores

Notifications can be manage better

Some options like marketing pro is a bit expensive for 3 stores

Maybe we can have a global board to see all the delivery and pick-up of a day/week , for 1 or/and all the stores Review collected by and hosted on G2.com.

The interaction with the customer. It's great. Review collected by and hosted on G2.com.

In general, I like everything, it is a great program. Review collected by and hosted on G2.com.

Cloud based pos and sales analytics is convenient Review collected by and hosted on G2.com.

Maintenance weaker than typical saas company, they do not support for example when we face integration issues with accounting software or printer. white label app maintenance has been terrible. Had to buy a second app only to face 6 months Delays in implementation. customer succes manager extremely rude and failed to resolve major challenges Review collected by and hosted on G2.com.

Ease of use, the response of the support team. Review collected by and hosted on G2.com.

Wish it was more detailed for just laundromats in addition to the detail for dry cleaning. Review collected by and hosted on G2.com.

The data from the metrics help me understand what we need to do better and if we are on the right path. Review collected by and hosted on G2.com.

The downside is the high cost for purchasing the SMS bundles. My customers love that features, unfortunately the price for the SMS bundle is way so expensive. Review collected by and hosted on G2.com.

They handle any questions I have very quickly, and I can always count on them to help me with any issues. The Cleancloud team listens to what customers want, and they implement it. Review collected by and hosted on G2.com.

I hope that the software prices do not drastically increase too much overtime with popularity. Review collected by and hosted on G2.com.

I like that you can access the system anywhere you are. I travel a lot so can check when I'm abroad Review collected by and hosted on G2.com.

The SMS system isn't very reliable. It's amazing when it works Review collected by and hosted on G2.com.

Very easy to configure and use. We were up and running in no time. I really like that this is a cloud based product! Review collected by and hosted on G2.com.

Can be a little bit of a learning curve for people coming from other products Review collected by and hosted on G2.com.