Verified User
G
Verified User
Mid-Market (51-1000 emp.)
"Clari: Unmatched Call Review Features"
4.5/5
What do you like best about Clari?

I really like how Clari lets me pause and rewind my recordings anytime, which is super helpful for reviewing what clients talked about and taking accurate notes. Before using Clari, I often forgot details from client calls, which made it tough to remember everything. Clari has really helped me a lot with that by giving me notes and the ability to review calls in detail. Review collected by and hosted on G2.com.

What do you dislike about Clari?

nothing Review collected by and hosted on G2.com.

Kevin Mark T.
KT
Kevin Mark T.
Senior SDR
Mid-Market (51-1000 emp.)
"Seamless Salesforce Integration Boosts Sales Efficiency"
4.5/5
What do you like best about Clari?

I like that Clari integrates really well with Salesforce. It automates and makes leads and contacts easy to review. Review collected by and hosted on G2.com.

What do you dislike about Clari?

Making a dashboard view to review other sales reps' work by same team members can be challenging when someone is on leave. This is only available right now as a Manager dashboard view. Review collected by and hosted on G2.com.

Verified User in Broadcast Media
AB
Verified User in Broadcast Media
Enterprise (> 1000 emp.)
"User-Friendly with Insightful Forecast Features"
4/5
What do you like best about Clari?

I find Clari incredibly user-friendly, which simplifies my workflow considerably. I appreciate the straightforward setup process, making it easy to get started without unnecessary complications. Clari enhances my experience during focus and forecast calls by providing an easy view of various geographical areas that we cover. The features like the analysis tab are particularly valuable as it shows the waterfall flow and gives a clear picture of how the pipeline and its various stages are progressing or regressing. This information is crucial for effectively managing my work. The inspect tab also provides an insightful view of the pipeline's status and progression, which is essential for monitoring performance over time. I am impressed with how these features offer a comprehensive and clear understanding of ongoing processes, making Clari a tool I would willingly recommend. Review collected by and hosted on G2.com.

What do you dislike about Clari?

I find it challenging to easily toggle between tabs like the inspect tab. For instance, when I want to view specific details such as a close date, a filter would be a more efficient option rather than delving into the entire set of details. This lack of streamlined navigation adds unnecessary complexity when performing simple checks. Review collected by and hosted on G2.com.

Chris H.
CH
Chris H.
Colleague Enablement Manager
Enterprise (> 1000 emp.)
"Powerful Historical Reporting and Trend Insights by Person"
5/5
What do you like best about Clari?

I love how it allows me to surface all sorts of data from my team, historically - i can see point in time reporting and trends by person Review collected by and hosted on G2.com.

What do you dislike about Clari?

it is a little slow at the best of times Review collected by and hosted on G2.com.

Amol W.
AW
Amol W.
Senior Sales Operations Consultant
Small-Business (50 or fewer emp.)
"Makes Sales Life Easy"
5/5
What do you like best about Clari?

Lot of new features have further enhanced the UI Review collected by and hosted on G2.com.

What do you dislike about Clari?

All looks good. Everything seems to be as per expectations Review collected by and hosted on G2.com.

Preet M.
PM
Preet M.
Technical Consultant I
Small-Business (50 or fewer emp.)
"Clari Makes Interaction Effortless"
4.5/5
What do you like best about Clari?

The best part of Clari is how easy it is for us to interact with it. Review collected by and hosted on G2.com.

What do you dislike about Clari?

They don’t publish pricing anywhere, which almost always means “expensive and negotiated per deal.” For smaller teams or orgs evaluating options, that’s an unnecessary friction point. Review collected by and hosted on G2.com.

Heather R.
HR
Heather R.
Revenue Operations Manager
Mid-Market (51-1000 emp.)
"The Forecasting Tool Everyone Needs"
5/5
What do you like best about Clari?

Clari has been our go to forecasting tool for several years and is used daily by the sales team. That said, it does so much more than that! This is a tool that every company should be using. It's easy to use and since many companies do use it, it's really easy to get new ramps set up quickly which saves time. It also integrates really well with Salesforce so the team always has what they need all in one place when forecasting. My favorite is all of the new features and betas they have. They continue to raise the bar for what they can do. They don't settle for status quo! As an admin, I really appreciate how easy it is to contact support and get issues resolved. We also have a stellar CSM so we are very fortunate! Review collected by and hosted on G2.com.

What do you dislike about Clari?

There aren't any downsides to using Clari. Overall it's been a great tool and I can't imagine not having it at any company. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Clari is always broken"
4/5
What do you like best about Clari?

I like that I can see all of my deals and all of their values in USD and AUD. Review collected by and hosted on G2.com.

What do you dislike about Clari?

I do not like that it is always down or pulls in the incorrect opportunities. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"It simplify my job, makes it easier and saves me time"
4/5
What do you like best about Clari?

I really like that revenue cadences finally standardizes our workflow. Instead of every manager winging their forecast calls, we have a consistent, data-backed framework. It’s shifted our meetings from "interrogation sessions" to real strategy, as the data is already there and ready to be used Review collected by and hosted on G2.com.

What do you dislike about Clari?

The mobile experience could be better. As someone who's often between meetings, having the same level of depth and ease of use on the app as I do on the web version would be a huge help Review collected by and hosted on G2.com.

Josiah R.
JR
Josiah R.
Head of Sales Operations
Mid-Market (51-1000 emp.)
"Intuitive Analytics, Needs Greater Flexibility"
4/5
What do you like best about Clari?

I love the analytics features in Clari, especially the waterfall that shows what happened to our pipeline and how we stack up historically. The ease of use and functionality, particularly in reporting and forecasting, make it a valuable tool. The Salesforce integration is indispensable because it seamlessly brings in the data necessary for our operations. Additionally, Clari provides insights that help us focus on the right deals, which enhances our decision-making and operational efficiency. Review collected by and hosted on G2.com.

What do you dislike about Clari?

I find the setup process challenging, especially when migrating fields from Salesforce, as it can't handle formula fields directly. This requires creating and maintaining duplicate fields, which adds complexity and workload. Additionally, I am disappointed with the limited configurability of dashboards, which feel too basic and lack customization options. Also, Clari's integration capabilities are inadequate, particularly in pulling in call transcripts, which requires working with other tools. Furthermore, the flexibility in setting up hierarchies is lacking, as it relies on CRM's static hierarchy that doesn't accommodate midyear team changes efficiently. Review collected by and hosted on G2.com.