Top 10 CivicPlus Municipal Websites Alternatives & Competitors

Top 10 Alternatives to CivicPlus Municipal Websites Recently Reviewed By G2 Community

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Customerly
(37)4.4 out of 5
Customerly is the first-in-class AI customer service platform designed to help businesses automate customer support, enhance engagement, and drive retention. Powered by advanced AI Agents, Customerly seamlessly switches from AI Assistant to Mission Mode, resolving customer inquiries instantly while intelligently escalating complex cases to human agents. Unlike traditional chatbots, Customerly is an AI-first solution that enables businesses to create fully customizable workflows, reducing response times and improving customer satisfaction. It also includes NPS & CSAT surveys, email marketing automation, and customer success tools, making it a comprehensive solution for SaaS companies looking to scale support operations efficiently. Join hundreds of leading SaaS companies using Customerly to automate interactions, boost engagement, and provide exceptional AI-powered customer service. 👉 Discover how AI can transform your customer support at www.customerly.io.
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Reviewers say compared to CivicPlus Municipal Websites, Customerly is:
Better at support
More usable
Better at meeting requirements
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#1

Qualified
By Qualified.com
(1,115)4.9 out of 5
Qualified is the PipelineAI platform for revenue teams that use Salesforce. Headquartered in San Francisco, Qualified delivers pipeline generation at scale with Piper the AI SDR for thousands of customers like Crunchbase, Demandbase, Greenhouse, Plaid, and Suse. Led by former Salesforce CMO Kraig Swensrud and former Salesforce Product SVP Sean Whiteley, Qualified boasts 1000+ 5-star reviews on G2 and is ranked #1 on the Salesforce AppExchange. Qualified is funded by Sapphire, Tiger Global, Norwest Venture Partners, Redpoint Ventures, and Salesforce Ventures. Visit qualified.comto learn more.
Categories in common with CivicPlus Municipal Websites:
• Chatbots
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Reviewers say compared to CivicPlus Municipal Websites, Qualified is:
Better at support
More usable
Better at meeting requirements
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#2

Appy Pie
By Appy Pie LLP
(1,386)4.7 out of 5
Appy Pie allows users with no programming skills, to create an app for Windows 8 Phone, Android & iPhone applications for mobiles and smartphones; and publish to Google Play & iTunes.
Categories in common with CivicPlus Municipal Websites:
• Chatbots
• Website Builder
Reviewers say compared to CivicPlus Municipal Websites, Appy Pie is:
Better at support
More usable
Better at meeting requirements
See all Appy Pie reviews
#3

Google Workspace
By Google
(42,783)4.6 out of 5
Google Workspace enables teams of all sizes to connect, create and collaborate. It includes productivity and collaboration tools for all the ways that we work: Gmail for custom business email, Drive for cloud storage, Docs for word processing, Meet for video and voice conferencing, Chat for team messaging, Slides for presentation building, shared Calendars, and many more.
Categories in common with CivicPlus Municipal Websites:
• Website Builder
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Reviewers say compared to CivicPlus Municipal Websites, Google Workspace is:
Better at support
More usable
Better at meeting requirements
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#4

Constant Contact
By Constant Contact
(6,540)4.1 out of 5
Whether you’re looking to reach more customers, sell more products, or simply share your passion with the world, Constant Contact has all the tools, features, and expert guidance you need to get online — and grow online — all in one place.
Categories in common with CivicPlus Municipal Websites:
• Website Builder
Try for free
Reviewers say compared to CivicPlus Municipal Websites, Constant Contact is:
Better at support
More usable
Better at meeting requirements
See all Constant Contact reviews
#5

Zendesk Support Suite
By Zendesk
(6,150)4.3 out of 5
Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.
Categories in common with CivicPlus Municipal Websites:
• Chatbots
Try for free
Reviewers say compared to CivicPlus Municipal Websites, Zendesk Support Suite is:
Better at support
More usable
Better at meeting requirements
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#6

Intuit Mailchimp All-in-One Marketing Platform
By Mailchimp
(5,214)4.4 out of 5
Mailchimp is a leading marketing automation platform trusted by over 11 million users, from small businesses to global brands like TEDTalks, Shutterstock, and Boston Market. With AI-powered insights, seamless integrations, and expert support, Mailchimp helps businesses connect with customers, drive revenue, and build lasting brand loyalty across email, social media, and more.
Categories in common with CivicPlus Municipal Websites:
• Website Builder
Get a quote
Reviewers say compared to CivicPlus Municipal Websites, Intuit Mailchimp All-in-One Marketing Platform is:
Better at support
More usable
Better at meeting requirements
See all Intuit Mailchimp All-in-One Marketing Platform reviews
#7

Simplified
By Simplified
(4,949)4.6 out of 5
Simplified helps you design everything, scale your brand, and collaborate with your team like never before. Create stunning designs, videos, and write copy using our ai copywriter tool. Then, get started with our free forever plan. Design Simplified gets you designing in seconds. Choose from thousands of stunning templates for social media posts, Instagram stories, Reels, TikToks, ads, banners, and everything else—all for free. Enjoy magic, one-click AI that can remove backgrounds, create animations, and resize images in (you guessed it) one click. You never have to use multiple tools ever again! Customize instantly with our resource library filled with millions of photos, thousands of fonts & design components. It's as simple as drag, drop, done. AI Copywriting Simplified's AI copywriting works so fast, it feels like magic. Simplified's AI can help you rewrite, improve, or write new copy from scratch, so you don't need to waste a second staring at a blank screen (or scrolling an app, or screaming into the void). Generate copy that performs well across search engines, ads, product descriptions, social media, blogs, and anything else you need. And ta-da✨ your day got a whole lot lighter. Collaborate Say goodbye to endless rounds of feedback and confused workflows and get your team on the same page. Access instant commenting, tagging, and sharing with your team. Have multiple teams? Create more workspaces to keep projects separate. Organize projects, assets & more in folders. Social Media Publishing With in-app publishing & scheduling, you can start and finish all your marketing in the same app.
Categories in common with CivicPlus Municipal Websites:
• Chatbots
Reviewers say compared to CivicPlus Municipal Websites, Simplified is:
Better at support
More usable
Better at meeting requirements
See all Simplified reviews
#8

Intercom
By Intercom, Inc.
(3,337)4.5 out of 5
Intercom is the leader in AI-first Customer Service, dramatically improving experiences for customers, support agents, and managers. For customers, Intercom enables the best customer experience by instantly resolving 50% of support volume, in any language, any time and any channel, providing actionable insights for optimizing support content, and offering a seamlessly integrated help center accessible through any channel. Support agents benefit from a massive increase in productivity, with Fin AI Copilot enhancing efficiency by 31%, a shared inbox for seamless collaboration and tickets that continue the conversation. Managers can use Intercom to elevate customer satisfaction, monitor and optimize support operations with AI insights (coming soon), and automate repetitive tasks with Workflows. Intercom is fully omnichannel and also integrates with all the tools support teams use most - making Intercom the only complete AI-first customer platform in the industry.
Categories in common with CivicPlus Municipal Websites:
• Chatbots
Try for free
Reviewers say compared to CivicPlus Municipal Websites, Intercom is:
Better at support
More usable
Better at meeting requirements
See all Intercom reviews
#9

Birdeye
By Birdeye
(3,147)4.7 out of 5
Birdeye is a reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s all-in-one platform to effortlessly manage online reputation, connect with prospects through digital channels, and gain customer experience insights to grow sales and thrive.
Categories in common with CivicPlus Municipal Websites:
• Chatbots
Try for free
Reviewers say compared to CivicPlus Municipal Websites, Birdeye is:
Better at support
More usable
Better at meeting requirements
See all Birdeye reviews
#10

SOCi
By SOCi
(2,809)4.5 out of 5
SOCi is an all-in-one platform for multi-location marketers to reach and engage their local customers across 100s or 1000s of local search, social, and review pages.
Categories in common with CivicPlus Municipal Websites:
• Chatbots
Get a quote
Reviewers say compared to CivicPlus Municipal Websites, SOCi is:
Better at support
More usable
Better at meeting requirements
See all SOCi reviews

Sponsored
Customerly
(37)4.4 out of 5
Customerly is the first-in-class AI customer service platform designed to help businesses automate customer support, enhance engagement, and drive retention. Powered by advanced AI Agents, Customerly seamlessly switches from AI Assistant to Mission Mode, resolving customer inquiries instantly while intelligently escalating complex cases to human agents. Unlike traditional chatbots, Customerly is an AI-first solution that enables businesses to create fully customizable workflows, reducing response times and improving customer satisfaction. It also includes NPS & CSAT surveys, email marketing automation, and customer success tools, making it a comprehensive solution for SaaS companies looking to scale support operations efficiently. Join hundreds of leading SaaS companies using Customerly to automate interactions, boost engagement, and provide exceptional AI-powered customer service. 👉 Discover how AI can transform your customer support at www.customerly.io.
Visit Website
Reviewers say compared to CivicPlus Municipal Websites, Customerly is:
Better at support
More usable
Better at meeting requirements
Visit Website