--- title: Webex Suite Reviews meta_title: 'Webex Suite Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 18913 reviews by the users' company size, role or industry to find out how Webex Suite works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 18913 scale: '5' date_modified: '2026-07-21' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Webex Suite Reviews **Vendor:** Cisco **Category:** [Video Conferencing Software](https://www.g2.com/categories/video-conferencing) **Average Rating:** 4.2/5.0 **Total Reviews:** 18,913 ## About Webex Suite Webex Suite is an all-in-one, AI-powered collaboration suite built to increase productivity and maximize teamwork in today’s hybrid work. With 8 powerful individual workflows – Meetings, Messaging, Calling, Webinar, Events, Polling, Whiteboarding and Video Messaging in one, Webex Suite delivers exceptional value, world-class user experiences, and incredible audio and video, anywhere on any device. With a variety of collaboration and AI innovations, such as Webex AI Assistant, Real-time Translation, Background Noise Removal, and more, Webex Suite delivers rich and innovative experiences for employees and customers, enabling them to seamlessly connect, collaborate, engage and get work done. Webex Suite is powered by the industry-leading Webex Platform that is secure, compliant, and easily managed with built-in pervasive intelligence, bringing AI innovations across the entire Webex portfolio. The entire Webex Suite can be managed via the single-pane-of-glass management tool, Webex Control Hub. Webex Suite is backed by Cisco’s industry-leading security and networking infrastructure that ensures the best quality video and audio communications. Webex Suite Workflows: Meetings: Drive more productive meetings with AI-powered experiences and high-quality audio and video. Messaging: Collaborate async with rich messaging, secure file sharing, and digital whiteboarding to keep work flowing between meetings. Calling: Stay connected with modern business phone system and flexible calling options. Webinar: Host high quality webinars and drive engagement with immersive content and interactive audience experiences. Events: Power virtual, in-person, and hybrid events with immersive multi-track agendas, ticketing, attendee networking, analytics, and more. Polling: Enable active participation in every meeting with quizzes, polling, and interactive Q&A. Whiteboarding: Unleash creativity with a digital whiteboarding solution for everyone, on any device. Video Messaging: Record, share ideas, engage, and facilitate real-time feedback with intuitive video messaging. ## Webex Suite Pros & Cons **What users like:** - Users appreciate the **ease of use** of Webex Suite, enjoying smooth communication and simple setup for seamless collaboration. (271 reviews) - Users value the **seamless integration** of Webex Suite, enhancing organization and responsiveness across multiple tools. (187 reviews) - Users value the **high reliability** of Webex Suite, benefiting from excellent audio and video quality consistently. (182 reviews) - Users appreciate the **all-in-one nature** of Webex Suite, seamlessly integrating video conferencing, messaging, and essential tools. (170 reviews) - Users commend the **excellent video quality** of Webex Suite, ensuring seamless and clear communication during meetings. (158 reviews) - Team Collaboration (134 reviews) - Communication (123 reviews) - Intuitive (119 reviews) - Easy Setup (112 reviews) - Meeting Management (108 reviews) **What users dislike:** - Users experience **slow loading** times and lag, affecting productivity and usability, especially on slower networks. (103 reviews) - Users often experience **performance issues** with Webex Suite, including lag, freezes, and a complex setup process. (93 reviews) - Users find Webex Suite to be **not user-friendly** , often struggling with its interface and overall complexity, especially when learning. (91 reviews) - Users find the **lack of intuitiveness** in Webex Suite can lead to a challenging and complicated user experience. (84 reviews) - Users find the **poor user experience** of Webex Suite challenging, with a complex setup and a cluttered interface. (79 reviews) - Users find the **interface cluttered and less intuitive** , creating challenges for new users navigating the Webex Suite. (78 reviews) - Users find the **limited features** of Webex Suite hinder their productivity, lacking essential automation tools and user-friendliness. (74 reviews) - Slow Performance (73 reviews) - Users find the **steep learning curve** of Webex Suite challenging, requiring time to navigate its complexities effectively. (68 reviews) - Users report experiencing **connectivity issues** with Webex, leading to poor audio and video quality during meetings. (66 reviews) ## Webex Suite Reviews ### 1. Effortless Communication, Minor Connection Issues **Rating:** 4.0/5.0 stars **Reviewed by:** Carole L. | Manager of Instructional Design, Enterprise (> 1000 emp.) **Reviewed Date:** December 09, 2025 **What do you like best about Webex Suite?** I like the messaging and spaces for certain topics in Webex Suite. The easy communication through messaging and meetings really works for me. I also enjoy using the emojis and the ability to have virtual backgrounds. Additionally, the initial setup was very easy, and I didn't even need directions. **What do you dislike about Webex Suite?** sometimes the connection is not the best. **What problems is Webex Suite solving and how is that benefiting you?** Webex Suite makes communication easy through messaging and meetings. ### 2. One of the better and more reputable communication softwares! **Rating:** 4.5/5.0 stars **Reviewed by:** Khazana M. | Program Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2025 **What do you like best about Webex Suite?** For any business that requires communication between employees in addition to their clients, Webex is perfect. It is all-in-one and has all the necessary features for seamless documentation, client tracking, and communication. **What do you dislike about Webex Suite?** The only thing I wish Webex had was a specific note taking feature that was separate from some of the other apps. This way providers and clients would be able to share information. **What problems is Webex Suite solving and how is that benefiting you?** Webex addresses the challenges of a disorganized administrative system. For organizations that collaborate with a wide range of individuals, Webex serves as an excellent tool for streamlining processes and improving organization. ### 3. Effortless Scheduling Made Simple **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** November 17, 2025 **What do you like best about Webex Suite?** It is an easy program to use, just point and click. No reason to ever be late to a meeting! **What do you dislike about Webex Suite?** Sometimes there can be a lag, no the quickest program to use. **What problems is Webex Suite solving and how is that benefiting you?** Meeting with other teammates across the country. ### 4. Excellent Collaboration and Video Quality, But Can Be Resource-Intensive **Rating:** 4.0/5.0 stars **Reviewed by:** Bharath B. | Lead Product Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2025 **What do you like best about Webex Suite?** Webex Suite provides clear video quality, dependable connectivity, and excellent collaboration features such as whiteboards and breakout rooms. **What do you dislike about Webex Suite?** At times, it can be demanding on system resources, and I have noticed that joining meetings occasionally takes longer compared to other platforms. **What problems is Webex Suite solving and how is that benefiting you?** Webex Suite enables our team to collaborate smoothly across different locations through secure video meetings, messaging, and file sharing. It helps cut down on email overload, accelerates decision-making, and ensures everyone stays connected, which is especially valuable for remote and hybrid work environments. ### 5. Easy platform for Collaboration and customer interaction **Rating:** 4.5/5.0 stars **Reviewed by:** Jaspreet K. | Operations Head, Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Webex Suite?** Webex is a tool where high quality video and audio conferencing even when low bandwidth situations are there. Easy to use for small meeting as well as large webinars with huge number if participants. The implementation of AI features enhanced the user experience. Integration is too simple and customer oriented tool to support. **What do you dislike about Webex Suite?** Webex is a widely useful tool but if talk about dislikes is user Interface complexity is overwhelming and may consume more memory especially during long and high participant meetings. In terms of pricing its a slightly more expensive than competitors for premium features. **What problems is Webex Suite solving and how is that benefiting you?** Webex solves problems like real time transcription, controls background noise, recognizes gestures. Due to availability of the tool on desktop, mobile and browser without requiring huge installation process is a at of ease. ### 6. Great Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Siggy T. | VP of Information Technology, Mid-Market (51-1000 emp.) **Reviewed Date:** July 09, 2025 **What do you like best about Webex Suite?** Webex suite is a very intuitive tool that has several benefits - it is easy to use and it is our default collaboration tool. The entire organization uses that chat features and collaboration via Webex conferencing as well as web phone tool. **What do you dislike about Webex Suite?** It currently lack some features that I love in Microsoft Teams! That is being able to create a sense of urgency on a particular chat. Also can create Emogis and memes - to make work fun for a day. **What problems is Webex Suite solving and how is that benefiting you?** It is helping in so many ways to keep our communications going and not leaving anyone out of the process. ### 7. Efficient Collaboration, Smooth Experience with Webex Suite **Rating:** 3.5/5.0 stars **Reviewed by:** Ayush G. | Customer Success Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 09, 2025 **What do you like best about Webex Suite?** The Webex Suite provides a smooth, all in one collaboration experience that makes communication easier and more efficient. **What do you dislike about Webex Suite?** Occasional performance lags and complexity in the interface can slow down the experience. **What problems is Webex Suite solving and how is that benefiting you?** Webex Suite solves the challenge of connecting distributed teams by providing a unified platform for meetings, collaboration, and communication. This helps improve team coordination, reduces context switching, and ensures faster decision-making. ### 8. Extended Meeting Duration Streamlines Our Sessions **Rating:** 5.0/5.0 stars **Reviewed by:** krishna p. **Reviewed Date:** September 26, 2025 **What do you like best about Webex Suite?** I appreciate Webex Suite's ability to host long meetings without any interruptions, unlike Zoom which requires rejoining after a limited time. The setup was also incredibly easy, which made the transition smooth for us. **What do you dislike about Webex Suite?** When network change automatically drop the call **What problems is Webex Suite solving and how is that benefiting you?** Webex enables longer meetings, solving the issue of restricted meeting durations I faced with Zoom, improving our productivity. ### 9. All-in-One Meeting Tools with Impressive Whiteboard and AI Features **Rating:** 4.5/5.0 stars **Reviewed by:** Jorge M. | Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2025 **What do you like best about Webex Suite?** This is a well round set of tools to get the most out of your meetings I like the whiteboard feature in addition of their AI on every app. Plus their customer service is very efficient. **What do you dislike about Webex Suite?** I have to admit, being a cheapskate is definitely my weakness. **What problems is Webex Suite solving and how is that benefiting you?** mostly the communication has improved and the note taking has been elevated to a better standar ### 10. User-Friendly Interface with Crystal Clear Camera Views **Rating:** 4.0/5.0 stars **Reviewed by:** Danielle W. | Human Resources, Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2025 **What do you like best about Webex Suite?** User friendly and easy to navigate with clear camera views.Webex has REALLY stepped up with noise removal, voice enhancement, automatic summaries, and rock-solid connectivity. **What do you dislike about Webex Suite?** Installation can sometimes cause issues with other programs on my computer which then cause performance issues on my device. **What problems is Webex Suite solving and how is that benefiting you?** Webex Suite bundles calling, meetings, messaging, whiteboards, webinars and events, video messaging into one unified platform. ### 11. Beat video conferencing app **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2022 **What do you like best about Webex Suite?** WebEx is one of the best video conferencing application with all essential tools and features **What do you dislike about Webex Suite?** Everything's is good about the app except the delay caused initially joining the meet **Recommendations to others considering Webex Suite:** Webex is a good platform for organizing meetings..All necessary tools and features are available here and these meetings can also be made available on platforms like YouTube. **What problems is Webex Suite solving and how is that benefiting you?** During COVID it was necessary to shift all meetings and conversations to online mode and WebEx came to rescue..It allowed flawless communication and collaboration ### 12. Webex is an all in one platform **Rating:** 2.5/5.0 stars **Reviewed by:** Brianna B. | Talent Acquisition Business Partner, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** January 06, 2026 **What do you like best about Webex Suite?** Webex Suite is reliable with strong features, though the interface could be more user-friendly. **What do you dislike about Webex Suite?** Too many features are locked behind expensive plans, not worth the price. **What problems is Webex Suite solving and how is that benefiting you?** Offers AI tools like transcription, closed captions, and real-time translation so global teams can collaborate without language barriers. ### 13. Trusted Security and Compliance for Regulated Industries **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** December 14, 2025 **What do you like best about Webex Suite?** End-to-end encryption, robust compliance options, and Cisco’s long-standing security focus make it especially trusted in regulated industries. **What do you dislike about Webex Suite?** Webex Messaging doesn’t feel as natural or widely adopted as Slack or Teams, especially for fast, informal collaboration. **What problems is Webex Suite solving and how is that benefiting you?** Enterprises need strong encryption, data residency, and compliance (HIPAA, GDPR, etc.). Webex is built with these requirements in mind. ### 14. Collaborative Tool for Meeting **Rating:** 3.5/5.0 stars **Reviewed by:** Bala K. | Technician, Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2025 **What do you like best about Webex Suite?** I beleive security,aio suite for meetings,events and calling so on. Useful in real time translation, meeting highlights,removal of noise while talking to authors. **What do you dislike about Webex Suite?** ui is very complex Sometimes heavy bandwidth lag occurs,regular updates gives us a downtime in workflow. **What problems is Webex Suite solving and how is that benefiting you?** Well hybrid work is possible if it's there,instant meeting solves commute cost,ai transcription removes hold of manual minutes of meeting usage. ### 15. Webex Breakout Rooms Stand Out from the Competition **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Investment Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** January 29, 2026 **What do you like best about Webex Suite?** I like the breakout rooms capability that Webex has vs competitors. **What do you dislike about Webex Suite?** Webex Suite can be costly if not using all features including PSTN calling. **What problems is Webex Suite solving and how is that benefiting you?** If I attend a large group training Webex allows seamless use of breakout rooms. That makes it a better product than most of the other competitors who team to not work properly or crash when moving top group in break out sessions. ### 16. Easy to Use and Trusted by Banking Enterprises **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** April 14, 2026 **What do you like best about Webex Suite?** Easy to use- mostly used by banking enterprises **What do you dislike about Webex Suite?** Sometimes it is difficult to connect to and performance is slow **What problems is Webex Suite solving and how is that benefiting you?** It is mandatory to use when interacting with banking providers ### 17. Amazing User Interface and Overall Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** April 19, 2026 **What do you like best about Webex Suite?** The user interface and overall experience are amazing. **What do you dislike about Webex Suite?** Too many features to think about on the screen **What problems is Webex Suite solving and how is that benefiting you?** Helps in better communication during meetings with key stakeholders ### 18. A dependable and feature-rich platform for collaboration **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2025 **What do you like best about Webex Suite?** High-quality video and audio calls, a strong emphasis on security, and the ability to integrate multiple collaboration tools—such as webinars, whiteboarding, messaging, and meetings—into a single platform are the best features of Webex Suite. Both small teams and large organizations will find the interface to be clean and scalable. **What do you dislike about Webex Suite?** When compared to competitors, some features of the user interface may seem a little out of date. Because of the sheer volume of features, there can occasionally be a learning curve for new users. Mobile versions aren't as responsive or feature-rich, and performance can lag when using it on less powerful hardware. Sometimes third-party app integration is restricted or necessitates additional setup. **What problems is Webex Suite solving and how is that benefiting you?** Webex Suite helps address the challenge of collaborating in remote and hybrid teams by bringing meetings, messaging, screen sharing, and whiteboarding into an integrated platform. It greatly reduces our need to pivot between a variety of tools and streamline our workflows. The AI-enhanced meeting summaries and noise-reduction capabilities help decrease distraction and increase focus in our meetings. These are overall improvements in communications that better reduces meeting fatigue and improves collaboration across geographical boundaries and time zones. ### 19. Frequent Glitches Undermine an Otherwise User-Friendly Experience **Rating:** 1.5/5.0 stars **Reviewed by:** Laura C. | Intake Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** December 09, 2025 **What do you like best about Webex Suite?** It’s friendly to users and it’s very simple at the moment you need to create channels or chats with members of your team **What do you dislike about Webex Suite?** Too many glitches and the system would fail from time to time and needed to be restarted **What problems is Webex Suite solving and how is that benefiting you?** Instant messaging with team members and channels to post instructions or updates ### 20. Efficient and fast for professional webinars **Rating:** 4.0/5.0 stars **Reviewed by:** Micaela R. | Architetto, Architecture & Planning, Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2025 **What do you like best about Webex Suite?** I like that Webex Suite is fast and smart. I find it quite efficient from any point of view, allowing me to follow events that I otherwise wouldn't be able to follow. **What do you dislike about Webex Suite?** The installation of Webex Suite is simple but not particularly intuitive. **What problems is Webex Suite solving and how is that benefiting you?** It allows me to follow events that I otherwise wouldn't be able to follow. ### 21. Webex Suite - Operational Review **Rating:** 5.0/5.0 stars **Reviewed by:** Venkatesh M. | Managing Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2025 **What do you like best about Webex Suite?** The work from anywhere feature makes it possible to attend meetings while on the move or when out of the office. **What do you dislike about Webex Suite?** As of now nothing to dislike as it meets our requirement. **What problems is Webex Suite solving and how is that benefiting you?** One hand tool for video conferencing and status updates from the entire team ### 22. Strong Video Quality with Useful Built-In AI Features **Rating:** 4.0/5.0 stars **Reviewed by:** Sai Sreeja K. | Team Lead Estimation, Mid-Market (51-1000 emp.) **Reviewed Date:** January 29, 2026 **What do you like best about Webex Suite?** Strong video meeting quality, with useful built-in AI features. **What do you dislike about Webex Suite?** I’ve experienced slow loading and noticeable performance lag, along with ongoing connectivity issues. **What problems is Webex Suite solving and how is that benefiting you?** Hybrid work communication gaps. ### 23. Remote Access and Easy Support, Without Hassles **Rating:** 4.5/5.0 stars **Reviewed by:** Carlos Armando B. | Senior Customer Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2025 **What do you like best about Webex Suite?** It is a very useful tool for accessing other computers and providing support efficiently. **What do you dislike about Webex Suite?** So far I have no complaints about the application. **What problems is Webex Suite solving and how is that benefiting you?** So far, I have not experienced any problems. ### 24. All-in-One Communication Made Easy with Webex Suite **Rating:** 5.0/5.0 stars **Reviewed by:** Monika S. | Company Secretary and Compliance Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 10, 2026 **What do you like best about Webex Suite?** we can do message, call and meeting by using single paltform of webex suit **What do you dislike about Webex Suite?** sometimes there are connectivity issues and some time there are problem in screen sharing as well **What problems is Webex Suite solving and how is that benefiting you?** consistant support for hybrid work ### 25. Easy and Intuitive, but Separate from Our Communications Platform **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** April 14, 2026 **What do you like best about Webex Suite?** it's easy to use and intuitive for the user **What do you dislike about Webex Suite?** it's a separate suite outside our standard communications platform **What problems is Webex Suite solving and how is that benefiting you?** it connects teams for meetings and collaboration space ### 26. Great Video and Audio Quality for Team Calls **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Webex Suite?** Good video and audio quality. Works well for team calls **What do you dislike about Webex Suite?** Could use more background effects and blurring for video calls. **What problems is Webex Suite solving and how is that benefiting you?** Interacting on a remote basis. ### 27. Steamlining communication with webex suite **Rating:** 5.0/5.0 stars **Reviewed by:** Arpan K. | Quality Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** June 02, 2025 **What do you like best about Webex Suite?** The best thing is that webex suite provides an integrated platform from meetings to messaging, calls and white boarding everything at one place. Also the smooth-less integration with my other day work apps like teams ans calender is top-notch. **What do you dislike about Webex Suite?** My laptop heats sometimes when I use webex suite, also see some lagging when I am in a weaker internet connection. **What problems is Webex Suite solving and how is that benefiting you?** It has enhanced communication for me and my remote team. As a result I can have better collaboration with my project team and ensuring better productivity. It has also saved time since I no longer to juggle between different apps for quick chats or calls. ### 28. Webex, the best solution for team collaboration. **Rating:** 5.0/5.0 stars **Reviewed by:** Carlos C. | Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** September 25, 2025 **What do you like best about Webex Suite?** I appreciate the quality of Webex video calls, and I also like that the app can be used across various devices. **What do you dislike about Webex Suite?** I haven't encountered any problems while using the platform. **What problems is Webex Suite solving and how is that benefiting you?** Our team and clients are able to connect effortlessly from any device, enjoying high-quality video throughout our meetings. ### 29. Feels Webex's a saver but then had to think again!! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2025 **What do you like best about Webex Suite?** - Good Quality Video calls - Good Quality Audio during calls - Features like Background blur is very useful for someone like me who work from home cause without it, finding the best background would be a nightmare - Support on mobile too makes things easy for anyone! - Easy to use and clear interface makes the usage easy! **What do you dislike about Webex Suite?** - It's auto starts everytime I open my laptop and I've tried to toggle it off multiples times but finding the correct setting is another nightmare! - I've faced webex getting disconnected out of no where and I was made numb until it restarts. I see some intermitten issues while using it. - Faced li'l bit of delay in customer response **What problems is Webex Suite solving and how is that benefiting you?** - Messaging, Meetings, Calling in one platform makes the communications more easier compared to that of Teams! - Neednot mention about the Video Conferencing feature with high video and audio quality. ### 30. One of the top notch collaboration tool **Rating:** 4.0/5.0 stars **Reviewed by:** Avinash S. | Business Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** July 26, 2025 **What do you like best about Webex Suite?** - Very effective and easy to use UI for communication and collaboration -Lot of new AI feature helps me to get the things done quickly -The noice cancellation feature is very good we dont need special headphones for noice cancellation **What do you dislike about Webex Suite?** - Everything is good so far nothing to dislike. **What problems is Webex Suite solving and how is that benefiting you?** Webex is solving the communication problem using new gen AI, we are able to communicate effectively, their AI assistant chatbot is very helpful to get instant query resolution. ### 31. Robust Security and Smooth Group Access Make It Stand Out **Rating:** 4.5/5.0 stars **Reviewed by:** Uma Sankar P. | IT Manager, Education Management, Mid-Market (51-1000 emp.) **Reviewed Date:** October 21, 2025 **What do you like best about Webex Suite?** Robust security feature, smooth access in large group **What do you dislike about Webex Suite?** Complicated while setting and needs very high specified software **What problems is Webex Suite solving and how is that benefiting you?** It helps me to complete my online training session held from Bangalore very easily and smoothly ### 32. One of the best video conferencing apps **Rating:** 5.0/5.0 stars **Reviewed by:** Dometria R. | Customer service agent, Consumer Services, Mid-Market (51-1000 emp.) **Reviewed Date:** October 01, 2025 **What do you like best about Webex Suite?** I like that webex includes features like noise removal, real-time translations, and AI assistants that help with meeting summaries and follow-ups **What do you dislike about Webex Suite?** Webex is often pricier than some of its competitors, particularly if you require advanced features or need to host meetings with a large number of participants. **What problems is Webex Suite solving and how is that benefiting you?** Hybrid work environments frequently face challenges with engagement and collaboration. Webex Suite provides tools such as real-time transcription, noise cancellation, and AI-powered insights, all designed to improve meeting quality and boost participant involvement. ### 33. Powerful, but Slowed Down by Its Own Weight **Rating:** 4.0/5.0 stars **Reviewed by:** Sajith M. | Machine Learning Quality Checker, Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2025 **What do you like best about Webex Suite?** I really like how seamlessly Webex Suite integrates messaging, calling, and meetings in one platform—it keeps everything organized and easy to access. **What do you dislike about Webex Suite?** Webex Suite often feels bloated and sluggish, especially on systems with limited resources. The user interface, while functional, lacks the intuitiveness and responsiveness found in some of its competitors, making basic tasks like screen sharing or switching layouts more cumbersome than they should be. **What problems is Webex Suite solving and how is that benefiting you?** Webex Suite helps streamline communication by combining meetings, messaging, and calling into one platform, which reduces the need to switch between multiple tools. It’s especially useful for remote collaboration, allowing our team to stay connected and organized in real time, no matter where we are. ### 34. I love how easy it is to use, the alerts, record option and navigation is simple. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Media Production | Enterprise (> 1000 emp.) **Reviewed Date:** September 30, 2025 **What do you like best about Webex Suite?** I really appreciate how user-friendly it is. The alerts are helpful, the record option works well, and navigating through the features is straightforward. **What do you dislike about Webex Suite?** Sometimes the voice input and output vary; in that case, instead of connecting via the app, try using the web. I see a drastic change. **What problems is Webex Suite solving and how is that benefiting you?** Compared to other video conferencing products, Webex is easy to use and navigate. It doesn't get stuck, doesn't force me to update before my meeting, and gives me options to connect alternatively. ### 35. Effortless Meetings and Webinars with User-Friendly Features **Rating:** 5.0/5.0 stars **Reviewed by:** Dev B. | SAS programmer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 09, 2025 **What do you like best about Webex Suite?** The platform makes it easy to use features like meetings, webinars, and polling. I find navigating these tools straightforward and convenient. **What do you dislike about Webex Suite?** It is a bit more expensive compared to other similar options. **What problems is Webex Suite solving and how is that benefiting you?** The platform offers a comprehensive AI-powered experience, delivering high-quality video and audio conferencing. ### 36. Integrated all in one communication platform **Rating:** 4.5/5.0 stars **Reviewed by:** Charles o. | Tech Support Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** August 12, 2025 **What do you like best about Webex Suite?** I like that it's a complete communication suite integrating calling, meetings, webinars features which in turn promotes productive meetings. **What do you dislike about Webex Suite?** Sometimes the software lags but this is due to slow networks or low bandwidth. The suite usually requires one to have a good and stable internet connection. **What problems is Webex Suite solving and how is that benefiting you?** It's helping provide hybrid communication models for our organization that is by eliminating the need for multiple independent communication tools. ### 37. Webex is one of the popular video conferencing app in global market **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** July 18, 2022 **What do you like best about Webex Suite?** Great video and audio quality. Screen sharing and remote accessability are the key features of this tool. **What do you dislike about Webex Suite?** I did not see any flaws at the moment. Keep it same. **What problems is Webex Suite solving and how is that benefiting you?** It is made my life easy for live meetings and trainings. ### 38. Standard corporate communication tool from Cisco **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Reviewed Date:** September 30, 2025 **What do you like best about Webex Suite?** Webex offers a reliable communication platform that enables us to interact efficiently with both our internal teams and external stakeholders. The screensharing and screen recording features make our communication process much smoother and more convenient. **What do you dislike about Webex Suite?** The service does experience call drops and some latency issues. **What problems is Webex Suite solving and how is that benefiting you?** Webex is our go-to tool for both voice and video communication. We often rely on its screen sharing and screen recording feature, which makes it much easier for our teams to explain things clearly. ### 39. Remote Call Handling Made Easy **Rating:** 4.5/5.0 stars **Reviewed by:** McKenna F. | Referral Coordinator, Enterprise (> 1000 emp.) **Reviewed Date:** December 09, 2025 **What do you like best about Webex Suite?** Being able to answer phone calls remotely instead of being in the office **What do you dislike about Webex Suite?** Sometimes the connection gets interrupted but it does not happen often **What problems is Webex Suite solving and how is that benefiting you?** Many of my colleagues work remotely. Webex helps us communicate with each other without being in the same office space ### 40. Efficient, User-Friendly, and Secure with Impressive AI Features **Rating:** 4.5/5.0 stars **Reviewed by:** Karishma P. **Reviewed Date:** October 12, 2025 **What do you like best about Webex Suite?** I love how efficient and easy to use Webex Suite is, which makes it simple for beginners without any confusion. The enterprise-level security it provides is very important to me. I also like the AI features and the call feature with a business phone number for each user. **What do you dislike about Webex Suite?** Advanced AI chatbots. **What problems is Webex Suite solving and how is that benefiting you?** I find the product provides enterprise security, making it efficient, easy to use, and suitable for our needs in video conferencing. ### 41. Straightforward, User-Friendly Marvel **Rating:** 5.0/5.0 stars **Reviewed by:** James A. | AE, Mid-Market (51-1000 emp.) **Reviewed Date:** October 01, 2025 **What do you like best about Webex Suite?** I find Webex Suite very straightforward and easy to use, making both the initial setup and daily usage seamless. It's incredibly effective for internal and external video calls, meetings, and collaboration with team members and customers. The note-taking feature is also quite beneficial. The overall ease of use and simplicity in downloading further enhance its appeal. **What do you dislike about Webex Suite?** nothung **What problems is Webex Suite solving and how is that benefiting you?** I find the product makes calls easy, enhances collaboration with team members and customers, and simplifies note-taking during meetings. ### 42. Exceptionally User-Friendly and Easy to Navigate **Rating:** 5.0/5.0 stars **Reviewed by:** Emily S. | Facilities Onboarding/Sales, Medical Practice, Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2025 **What do you like best about Webex Suite?** This is a very user friendly platform and easy for new team member and existing to navigate. **What do you dislike about Webex Suite?** Nothing at the forefront other than system updates sometimes take quite a time but that could also potentially be user side. **What problems is Webex Suite solving and how is that benefiting you?** Video conferencing teams. ### 43. The OG Video Conferencing Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.) **Reviewed Date:** October 03, 2025 **What do you like best about Webex Suite?** WebEx pretty much set the stage for every other video conferencing platform we have now. Before there was Skype, Teams and Zoom, WebEx was setting the stage and has been a reliable option ever since. It provides an easy and reliable platform and is a very safe option all around. **What do you dislike about Webex Suite?** It has been a little slower to adapt to the modern business needs so in terms of file sharing and other integrations it's fallen behind the mainstream options. **What problems is Webex Suite solving and how is that benefiting you?** I work for a global company with a hybrid attendance policy, meaning just about every meeting I have has someone joining virtually. WebEx allows us to collaborate easily and with little stress. ### 44. Perfect place for team meeting **Rating:** 5.0/5.0 stars **Reviewed by:** Mahinder V. | Finance Team Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** June 04, 2025 **What do you like best about Webex Suite?** Very easy to use, saves a lot of time, variety of options available , self understood, very very satisfied customer assistance, using it during most of my shift time, very easy to operate and implement **What do you dislike about Webex Suite?** The only thing which I dislike is it`s minimizing tool which usually don`t offers all the options required at a time... I got confused many times **What problems is Webex Suite solving and how is that benefiting you?** As I am into staffing and recruitment business, I require to meet lot of people all day... My work is incomplete without using Webex as it work as a coordinator between me and my client. ### 45. Missing WebEx Features **Rating:** 4.5/5.0 stars **Reviewed by:** Andrea B. | Quality Assurance Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** September 30, 2025 **What do you like best about Webex Suite?** The most helpful aspect of using Webex is having more options to customize chat and notification views, along with the ability to manage meeting flow through muting controls. **What do you dislike about Webex Suite?** After getting used to Webex, my employer switched to another platform, and most of the saved information and views could not be exported. I wish there were a better way to save or export data for long-term use. **What problems is Webex Suite solving and how is that benefiting you?** None at the moment. We discontinued using this platform. ### 46. Good tool for creative and client collaboration **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2026 **What do you like best about Webex Suite?** I like how reliable it is for meetings and how easy it makes collaboration, especially when reviewing creative assets and discussing feedback live with the team. **What do you dislike about Webex Suite?** Nothing major, but it could be more intuitive and quicker to navigate in day-to-day use. **What problems is Webex Suite solving and how is that benefiting you?** It makes remote collaboration easier, especially for meetings, presentations and reviews, helping save time and keep everyone aligned. ### 47. Business Conferencing **Rating:** 4.5/5.0 stars **Reviewed by:** David Z. | Technical Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 09, 2025 **What do you like best about Webex Suite?** This is a highly useful meeting app. I have used it extensively with many customers. **What do you dislike about Webex Suite?** The software feels somewhat rigid and could definitely be more user-friendly. **What problems is Webex Suite solving and how is that benefiting you?** For meetings with our international clients, this is our preferred solution for corporate use. ### 48. Connect securely with others **Rating:** 4.5/5.0 stars **Reviewed by:** Rohith Sai G. | Enterpreneur, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** January 26, 2025 **What do you like best about Webex Suite?** It is easy to connect with the people in the group/organisation with security. **What do you dislike about Webex Suite?** Some times it may take more time to load the Software. **What problems is Webex Suite solving and how is that benefiting you?** I can connect easily with people in the group. Previously it is not there. ### 49. WebEx for Beginners: My Journey from Confused to Confident **Rating:** 5.0/5.0 stars **Reviewed by:** Sonia V. | Health and Well-Being Educator, Enterprise (> 1000 emp.) **Reviewed Date:** May 05, 2025 **What do you like best about Webex Suite?** User friendly system that has every feature available to conduct a one-on-one meeting to an elaborate coordinated event, especially for a beginner like me. Once I got the hang of it, scheduling and joining meetings was smooth and the video/audio quality was good throughout. **What do you dislike about Webex Suite?** Webex's recording feature is too limited. You can only trim the beginning and end - there's no way to clip parts in the middle or add anything to the video. It'd be great to have basic editing tools built in for quick cleanups and better presentations. **What problems is Webex Suite solving and how is that benefiting you?** Ease of being able to work with others from anywhere, whether collaborating on projects or team building and training. ### 50. Exceptionally Easy to Use and Understand **Rating:** 5.0/5.0 stars **Reviewed by:** Valerie M. | Operations Manager, Enterprise (> 1000 emp.) **Reviewed Date:** December 09, 2025 **What do you like best about Webex Suite?** It's a very easy to understand and use system. **What do you dislike about Webex Suite?** It's not something I can use with all of my projects. **What problems is Webex Suite solving and how is that benefiting you?** It is a quick and efficient way of communicating with my colleagues on a safe platform that always works. ## Webex Suite Discussions - [How has the Webex App evolved to meet the demands of hybrid work environments and virtual collaboration?](https://www.g2.com/discussions/how-has-the-webex-app-evolved-to-meet-the-demands-of-hybrid-work-environments-and-virtual-collaboration) - 4 comments, 5 upvotes - [How has Webex Meetings catered to the evolving needs of global virtual teams and large-scale webinars?](https://www.g2.com/discussions/how-has-webex-meetings-catered-to-the-evolving-needs-of-global-virtual-teams-and-large-scale-webinars) - 3 comments, 5 upvotes - [Are Webex teams free?](https://www.g2.com/discussions/are-webex-teams-free) - 4 comments, 4 upvotes - [What is Webex Meetings used for?](https://www.g2.com/discussions/what-is-webex-meetings-used-for) - 4 comments, 3 upvotes - [What is Webex App used for?](https://www.g2.com/discussions/what-is-webex-app-used-for) - 5 comments, 2 upvotes - [View Webex Suite pricing details and edition comparison](https://www.g2.com/products/cisco-webex-suite/reviews?page=10§ion=pricing&secure%5Bexpires_at%5D=2026-07-21+07%3A31%3A44+-0500&secure%5Bsession_id%5D=0fca2210-0fcb-4fe9-9d49-93ae5c2c55a4&secure%5Btoken%5D=f8b7b8287ea9fdac2b1001a0f5c398f9e410c31e9ea769fff84719b0959d2105&format=llm_user) ## Webex Suite Integrations - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - [Aircall](https://www.g2.com/products/aircall/reviews) - [Apache Airflow](https://www.g2.com/products/apache-airflow/reviews) - [Azure Web Apps](https://www.g2.com/products/azure-web-apps/reviews) - [Calendly](https://www.g2.com/products/calendly/reviews) - [Cisco Packet Tracer](https://www.g2.com/products/cisco-packet-tracer/reviews) - [ConferenceLeads](https://www.g2.com/products/conferenceleads/reviews) - [Countdown Timer](https://www.g2.com/products/countdown-timer/reviews) - [Dropbox](https://www.g2.com/products/dropbox/reviews) - [EasyPolls](https://www.g2.com/products/easypolls/reviews) - [Fantastical](https://www.g2.com/products/fantastical/reviews) - [GitHub](https://www.g2.com/products/github/reviews) - [Google Sheets for Confluence - Workspace Connector](https://www.g2.com/products/google-sheets-for-confluence-workspace-connector/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft OneDrive for Business](https://www.g2.com/products/microsoft-onedrive-for-business/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft SharePoint](https://www.g2.com/products/microsoft-sharepoint/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [MS Outlook Help Email Backup Software](https://www.g2.com/products/ms-outlook-help-email-backup-software/reviews) - [PagerDuty](https://www.g2.com/products/pagerduty/reviews) - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews) - [ServiceNow App Engine](https://www.g2.com/products/servicenow-app-engine/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Slido](https://www.g2.com/products/slido/reviews) - [SugarCRM Google Calendar](https://www.g2.com/products/sugarcrm-sugarcrm-google-calendar/reviews) - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) - [Todoist](https://www.g2.com/products/todoist/reviews) - [Webex Calling](https://www.g2.com/products/webex-calling/reviews) - [Windows 11](https://www.g2.com/products/windows-11/reviews) - [Wiz](https://www.g2.com/products/wiz-wiz/reviews) - [wJewel](https://www.g2.com/products/ishal-wjewel/reviews) - [YouTube Live](https://www.g2.com/products/youtube-live/reviews) ## Webex Suite Features **Communication** - Status Updates - Instant Messaging - Activity Feed - Notifications - Comments and Voting - Discussions - User Directory - Online Status of Coworkers **Content Sharing** - Video Streaming - Session Recording - File Sharing **Business Instant Messaging** - File Sharing - Notifications - Search **Visual Tools** - Whiteboarding - Annotations - Graphing - Templates **Office Customization** - Office Decor - Customized Floor Plans - Personal Offices **Design Tools** - Drawing - Marker Colors - Mind Mapping - Templates - Drag-and-Drop **Presenter Tools** - Live Preview - Notifications Blocker - Remote Control - Switch Presenter **Collaboration** - Integrated Communications - Native Communications - Board Overview - Screen Sharing **Collaboration Tools** - Screen Sharing - Presentations - Whiteboarding - Live Chat - Hand Raising **Meeting Prep - AI Meeting Assistants** - Agenda Management - Virtual Meeting Hosting - Automated Scheduling **Platform Basics - VoIP Providers** - PBX systems, VoIP Softphone - Call Management - Network monitoring - Integrations - Virtual PBX - SIP trunking services **Agentic AI - UCaaS Platforms** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction **Content Management** - File Sharing - Document Collaboration - Version Control - Tagging - Knowledge Base - Surveys **Basic Communication** - Phone Calls - Video Calls - Instant Messaging - Screen Sharing - Conference Calls - Desk-to-Desk Calls **Collaboration** - Whiteboard - Hand Raising - Participation Controls - Survey Tools - Screen Sharing **Business Instant Messaging ** - Audio Conferencing - Video Conferencing **Communication Tools** - Voting - Commenting **Conferencing Options** - Group Live Chat - Audio Conferencing - Video Conferencing **Guest Tools** - Virtual Receptionist - External Video Conferencing - Guest Links **Extensions** - Tenancy Flexibility - Native VoIP - CCaaS Option **Meeting Coordination** - Scheduling - Recording - Participant Permissions - One-Click Join **Meeting Automation - AI Meeting Assistants** - Automated Note-Taking - Voice Recognition - Action Item Tracking **Agentic AI - VoIP Providers** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Productivity Tools** - Task Management - Calendar - Search - Mobile - Multi-Language Support **Functionality** - Technical Support - Live Chat - Markup Tools **Business Instant Messaging** - Mobile Application - Web Application - Integrations **Collaboration Tools** - Simultaneous Screen Sharing - Document Sharing - Availability Status - Mobile Application **Integrations** - CMS Integrations - Sharing **Application Tools** - Password Protection - Recording - In-Browser Application **Hardware** - Required Hardware - Bring Your Own Device **Software Type** - Mobile - Browser Application - Desktop Application **Meeting Insights - AI Meeting Assistants** - Sentiment Analysis - Personalization - Smart Summaries **Administration** - Moderation - User, Role, and Access Management - Performance and Reliability **Access** - Software Pairing - Browser Extension - Individual Download **Software Offering** - In-Browser - Desktop App - Mobile App ** Security** - Permissions - Single Sign-On (SSO) **Accessibility - AI Meeting Assistants** - Language Translation - Real-Time Transcription - Accessibility Guidelines Compliance **Generative AI - Business Instant Messaging** - Text Summarization **Agentic AI - Virtual Classroom** - Adaptive Learning **Agentic AI - Video Conferencing** - Autonomous Task Execution - Proactive Assistance - Decision Making **Agentic AI - Virtual Workspaces** - Autonomous Task Execution - Multi-step Planning **Agentic AI - Screen Sharing** - Decision Making **AI - Business Instant Messaging** - AI Powered Search - Smart Notifications - AI Powered Language Translation - Content Generation **Agentic AI - Collaborative Whiteboard** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning **Agentic AI - Visual Collaboration Platforms** - Autonomous Task Execution - Natural Language Interaction **Agentic AI - AI Meeting Assistants** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Decision Making **Agentic AI - Business Instant Messaging** - Cross-system Integration - Natural Language Interaction **Meeting Capture & Retention - AI Meeting Assistants** - Bot Presence - Meeting Moments Management - Audio or Video Recording **Advanced Features** - Hold Music - Automated Attendants - VOiP Number **Features** - Voicemail to Email - Voicemail to SMS - File Sharing - Voice Conferencing - Video Conferencing - Conference Transcripts ## Top Webex Suite Alternatives - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) - 4.5/5.0 (53,531 reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - 4.6/5.0 (45,630 reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - 4.4/5.0 (17,602 reviews)