# Cisco Spaces Reviews
**Vendor:** Cisco  
**Category:** [Location-Based Marketing Software](https://www.g2.com/categories/location-based-marketing)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 13
## About Cisco Spaces
Cisco Spaces is a cloud platform that connects people &amp; things with spaces to transform buildings into smart spaces. Using the power of Cisco devices as sensors (Catalyst, Meraki, Webex) and the Spaces ecosystem, the platform aims to make buildings safe, smart, sustainable, and seamless. Cisco Spaces harnesses the power of Cisco hardware and sensors (Catalyst, Meraki, Webex) making buildings safe, smart and sustainable with seamless people experiences.




## Cisco Spaces Reviews
  ### 1. Easy Insights with Real-Time Location Analytics

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.)

**Reviewed Date:** April 07, 2026

**What do you like best about Cisco Spaces?**

Easy-to-understand insights with real-time location analytics.

**What do you dislike about Cisco Spaces?**

The initial setup can feel complex and may take a fair amount of time to complete.

**What problems is Cisco Spaces solving and how is that benefiting you?**

Cisco Spaces helps us optimize how we use our workspace by providing real-time occupancy data and analytics. This improves efficiency and supports better decision-making across meeting rooms and office spaces.

  ### 2. CMX Review

**Rating:** 4.5/5.0 stars

**Reviewed by:** NATALIA C. | CUSTOMER SERVICE, Staffing and Recruiting, Enterprise (> 1000 emp.)

**Reviewed Date:** January 01, 2023

**What do you like best about Cisco Spaces?**

What I do like the most is the capacity of the reunite, organize and manage in a more efective way. Keeping our members"s information and processes related all in the same place.

**What do you dislike about Cisco Spaces?**

Even if the app has everything you need to keep information, the app is not too friendly. At least they could use guidelines through the processes and other tools that can help the organization.

**What problems is Cisco Spaces solving and how is that benefiting you?**

The easy tracking of the information, allowing you to separate and classify the data. Letting us to explode the resources  that we had and also being more efficient with our times.

  ### 3. Awesome 3 years experience, unparalleled support service, excellent for business growth.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kinjal P. | Assistant Operations Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 29, 2022

**What do you like best about Cisco Spaces?**

I like how this tool is very user-friendly and more so easy to use. The support service is unparalleled and very professional. I like this tool delivers relevant services to customers which are very robust and affordable.
With Cisco DNA Spaces enables us to use our existing building network infrastructure to drive and maximize our business productivity and outcomes to the fullest.

**What do you dislike about Cisco Spaces?**

Sometimes the learning curve can be steep, but that is not always the case because the support team is available 24/7 incase of any assistance needed.
Also sometimes the upload speed maybe slower at times.

**What problems is Cisco Spaces solving and how is that benefiting you?**

As a marketing executive this tool helps us stay positive towards our targets and engage them with facinating marketing strategies. Makes it easy to stay organized, on track and helps a lot with customers services.

  ### 4. Business Analytics using WiFi and cameras

**Rating:** 4.0/5.0 stars

**Reviewed by:** Morgan H. | D, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 31, 2022

**What do you like best about Cisco Spaces?**

Setup was simple with the user guides being very helpful in getting through some very complex steps. The on-screen dashboard is easy to navigate and can break down your analytical data into single device data.

**What do you dislike about Cisco Spaces?**

I have to log in to the dashboard every time - it does not remember any previous logins. The behavioral metric data takes a long time to populate (7+days) and this was frustrating to wait for as it was what I wanted to see the most. It is challenging to break down the historical data to get into specifics e.g. hourly on a specific day.

**Recommendations to others considering Cisco Spaces:**

If you want to explore next-level analytics of your existing Cisco Meraki gear, I would recommend DNA Spaces. There are also 3rd party apps that you can integrate into DNA Spaces so you can get even more data about your locations and customers.

**What problems is Cisco Spaces solving and how is that benefiting you?**

I am understanding people's movement in our buildings in a unique way. Not only can I view that at each location but I can do so globally - so is great to understand customers in different locations but also those who interact with our brand.

  ### 5. Smart platform and a great product

**Rating:** 4.5/5.0 stars

**Reviewed by:** Aniket R. | Assistant Manager, Computer Software, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 03, 2022

**What do you like best about Cisco Spaces?**

I always like how the platform works. I use it almost every day which makes it easy to stay on track and organized. The best part is the customer service team. They are always ready to help.

**What do you dislike about Cisco Spaces?**

Navigation can be improved. Little bit complex who are not so tech-savvy but with time we become comfortable. Performance on uploading files can be improved. Rest all is good.

**Recommendations to others considering Cisco Spaces:**

Recommend to try it once for your organization. Customer service is helpful

**What problems is Cisco Spaces solving and how is that benefiting you?**

It helps us to engage with our customers and build a very strong relationship with them. To sum up it helps us:
1. Saving time
2. Efficient communication with clients
3. Connectivity

  ### 6. Amazing tool I used till now!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Himanshu D. | student ambassador, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 06, 2022

**What do you like best about Cisco Spaces?**

CMX Engage is a very good platform it is super easy to use because of its simple user interface and well maintain system in the backend. Also, client support works well.

**What do you dislike about Cisco Spaces?**

Data uploading takes some time which can be improved in future.

**What problems is Cisco Spaces solving and how is that benefiting you?**

While working in the company helps me very quickly because their client support is active to help me which causes me to save my precious time and money for company growth and non-stop work without too much worry. To sum up I can say that it helps to manage customer relations.

  ### 7. Awesome Tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Paolo C. | Italian Language Specialist and Customer Success Executive Consultant, Translation and Localization, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 10, 2022

**What do you like best about Cisco Spaces?**

Flexibility and the way it lets you define captive portals.

**What do you dislike about Cisco Spaces?**

No, I don't dislike anything, and no, nothing is missing from the product and everything is working properly.

**Recommendations to others considering Cisco Spaces:**

Go and get it without hesitation whatsoever

**What problems is Cisco Spaces solving and how is that benefiting you?**

Creating Captive Portal Rules to define the captive portals for various locations in a friendly way to be more productive. My business performance has definitely increased!

  ### 8. Great Product

**Rating:** 4.5/5.0 stars

**Reviewed by:** Caroline M. | Account Coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 26, 2021

**What do you like best about Cisco Spaces?**

My team and I use this almost every day at work I think the customer service team is amazing and really cares about users. They are always available for help and to answer any questions if you are unsure.

**What do you dislike about Cisco Spaces?**

SOmetimes this product is slightly difficult to figure out, but the great customer service team helps.

**What problems is Cisco Spaces solving and how is that benefiting you?**

This product helps my company to acquire new and strong customers, build location-based personas for our individual customers, and helps engage directly with all of our customers in real-time.

  ### 9. Review for CMX Engage

**Rating:** 4.5/5.0 stars

**Reviewed by:** Angel A. | Community Assistant & Leasing agent, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 21, 2021

**What do you like best about Cisco Spaces?**

I like the ways the platform works. Also the quick responses customers receive.

**What do you dislike about Cisco Spaces?**

I would said so far anything as I have been using it less than a year

**What problems is Cisco Spaces solving and how is that benefiting you?**

Allow the place I work to acquire customers, build real time realtionships as well with customers.

  ### 10. Great platform for my business

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Market Research | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 05, 2021

**What do you like best about Cisco Spaces?**

The most helpful part is being able to engage with my target audience all in the same place. It makes it easy to stay on track and organized, and helps with customer service.

**What do you dislike about Cisco Spaces?**

At first it was a bit hard to navigate. Practice makes perfect!

**What problems is Cisco Spaces solving and how is that benefiting you?**

Saving so much time, helping customers, customer service, customer feedback, customer support, client communication

  ### 11. SMARTER AND SAFER

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Online Media | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 25, 2021

**What do you like best about Cisco Spaces?**

With Cisco DNA Spaces you can use your existing building network infrastructure to drive business positive outcomes.

**What do you dislike about Cisco Spaces?**

The learning curve of the software was higher than I'm used to.

**What problems is Cisco Spaces solving and how is that benefiting you?**

Connectivity to various workspaces made easy.

  ### 12. Cisco DNA Spaces Review

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 19, 2019

**What do you like best about Cisco Spaces?**

Adaptability with other Cisco products. The quality of their products is superb and they stand above the competition. However, the price of implementation might not be worth it for smaller businesses. 

**What do you dislike about Cisco Spaces?**

The cost can be quite high. It is not the right solution for all endeavors. 

**Recommendations to others considering Cisco Spaces:**

It's worth implementing if you use other Cisco products. Depending on the cost/ROI expected, it might be very beneficial. It really is a case by case basis but is worth looking into. It ended up not being the right choice for us. 

**What problems is Cisco Spaces solving and how is that benefiting you?**

We originally used it in conjunction with other Cisco product to try and normalize our systems. Overall we wanted better connectivity and security. 

  ### 13. Convenient solution to deliver relevant services 

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Security and Investigations | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 18, 2019

**What do you like best about Cisco Spaces?**

Delivers relevant services to customers. Provides the opportunity for new relationships and customer service. 

**What do you dislike about Cisco Spaces?**

Sometimes the upload speed can be a little slow. 

**What problems is Cisco Spaces solving and how is that benefiting you?**

Upload speed could be a little slow. Security seems good. 


## Cisco Spaces Discussions
  - [What is CMX network?](https://www.g2.com/discussions/what-is-cmx-network)
  - [What is CMX Engage?](https://www.g2.com/discussions/what-is-cmx-engage)
  - [What is Cisco CMX used for?](https://www.g2.com/discussions/what-is-cisco-cmx-used-for)
  - [What are three features of Cisco CMX?](https://www.g2.com/discussions/what-are-three-features-of-cisco-cmx)

- [View Cisco Spaces pricing details and edition comparison](https://www.g2.com/products/cisco-spaces/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-27+13%3A26%3A26+-0500&secure%5Bsession_id%5D=9956aa70-b1ef-47a9-b80c-5240038a77c2&secure%5Btoken%5D=580b9aa71f6eb6f8246f34eb09a0fe6281120c2847246be8a3022e5d150cb70b&format=llm_user)
## Cisco Spaces Integrations
  - [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews)

## Cisco Spaces Features
**Reports**
- Reports Interface
- Steps to Answer
- Graphs and Charts
- Score Cards
- Dashboards

**Cartography**
- Map Design
- Vector Mapping 
- Data Visualization
- Overlaying

**Administration**
- Integration
- Geofencing
- Wi-Fi Marketing
- Beacons
- IP Geolocation

**Reporting**
- Visit Tracking
- Visitor Retention
- Visitor Engagement
- Segmentation
- Dashboards

**Data Sources**
- Pre-Built Connectors
- API
- Performance and Stability

**Agentic AI - Location-Based Marketing Features**
- Autonomous Task Execution
- Cross-system Integration

**Space Intelligence & Analytics - Smart Spaces**
- Environmental Monitoring
- Space Utilization Insights
- Occupancy Analytics

**Analysis**
- Distance Analysis 
- Spatial Analysis
- Data Stream

**Marketing**
- Geolocation
- Campaign Automation
- Analytics
- Security Compliance

**Administration**
- Integration
- Performance and Reliability
- User, Role, and Access Management

**Analytics**
- Queries
- Dashboards
- Visualizations
- Insights

**IoT & Device Integration - Smart Spaces**
- Smart Device Management
- API & System Integrations
- IoT Sensor Integration
- Edge Data Processing

**Reporting**
- Data Transformation
- WYSIWYG Design
- API Integrations

**Metrics**
- Device Performance
- Operational Performance
- Environmental Conditions
- Resource Usage

**Space Management & Experience - Smart Spaces**
- Digital Wayfinding
- Visitor & Access Management
- Workplace Experience Insights
- Workspace & Room Booking

**Self Service **
- Calculated Fields
- Data Column Filtering
- Data Discovery
- Search
- Collaboration / Workflow
- Automodeling

**Advanced Analytics**
- Data Visualization
- Big Data Services

**Building Reports**
- Data Transformation
- Data Modeling
- WYSIWYG Report Design
- Integration APIs

**Platform**
- Mobile User Support
- Customization 
- User, Role, and Access Management
- Internationalization
- Sandbox / Test Environments
- Performance and Reliability
- Breadth of Partner Applications

## Top Cisco Spaces Alternatives
  - [Datadog](https://www.g2.com/products/datadog/reviews) - 4.4/5.0 (694 reviews)
  - [Qlik Sense](https://www.g2.com/products/qlik-sense/reviews) - 4.4/5.0 (761 reviews)
  - [Esri ArcGIS](https://www.g2.com/products/esri-arcgis/reviews) - 4.5/5.0 (515 reviews)

