Easy to implement if you have already used Cisco ACS before. Works very well with Cisco products and has great support from the Cisco TAC and user community. Review collected by and hosted on G2.com.
Works well mainly in a Cisco environment or with very specific nonCisco vendors Review collected by and hosted on G2.com.
The ease of the product. Our company uses these throughout every server and we have very minimum problems. Review collected by and hosted on G2.com.
There’s nothing I can think of right off hand. This product has not given us problems. It is a little bulky though. I would like the product to be slimmer. Review collected by and hosted on G2.com.
The easy volume controls! When answering on a wired phone you never know if the person on the other end will be loud or quiet. So, the easy access volume is nice Review collected by and hosted on G2.com.
The complexity of forwarding calls... it took me a few times to read through the instructions to figure out how to forward calld Review collected by and hosted on G2.com.
I like that you can set up multiple different queues and assign what agents to the queues that you would like. Review collected by and hosted on G2.com.
That the system reboots every day at 630 and it kicks you out of the call you are on. Review collected by and hosted on G2.com.
Security features ease of proogramming and setting up competent security among smaller or very large metworks Review collected by and hosted on G2.com.
Cost of integration into network but infrastructure is solid Review collected by and hosted on G2.com.
It's good to connect securely to the intranet Review collected by and hosted on G2.com.
User interface not very friendly. Vpn service lags sometimes. Review collected by and hosted on G2.com.
Perfect program,it has allowed me to manage all my devices and saves me lots of time Review collected by and hosted on G2.com.
TBH,nothing
This product is simply perfect Review collected by and hosted on G2.com.
Functionalit meets our requirements. Innovative company with new technology updates often. Review collected by and hosted on G2.com.
Not cost efficient for large companies. Need renegotiations. Review collected by and hosted on G2.com.