Top 10 Cisco Hosted Collaboration Solution Alternatives & Competitors

Top 10 Alternatives to Cisco Hosted Collaboration Solution Recently Reviewed By G2 Community

#1

Webex Calling
By Cisco
(575)4.5 out of 5
Webex Calling includes rich enterprise grade calling functionality, integrated with Webex Teams for messaging, and state of the art phones, headsets, video end points all leading to a seamless experience from the desk to mobile. With optional Webex Meetings and Cloud Contact Center, Cisco offers a full collaboration suite running on a scalable, geo-redundant and secure global platform.
Categories in common with Cisco Hosted Collaboration Solution:
• VoIP
• UCaaS Platforms
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Reviewers say compared to Cisco Hosted Collaboration Solution, Webex Calling is:
Easier to set up
More usable
Better at meeting requirements
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#2

GoTo Connect
By GoTo
(1,295)4.4 out of 5
GoTo Connect’s platform includes our award-winning, best-in-class products such as our UCaaS solution and phone system, customer engagement tools and multiple contact center capabilities along with powerful add-ons and integrations with your critical business apps such as MS Teams, Salesforce, Zendesk and Gmail. For over two decades, we’ve helped tens of thousands of companies grow their business by offering: • An award-winning cloud phone system with hundreds of enterprise-grade features (minus the enterprise price tag) • AI-powered contact center and customer engagement tools • Super simple setup, with an admin system that’s remarkably easy to manage • A unique visual dial plan editor, softphone functionality and advanced reporting • 99.999% uptime and best-in-class 24/7 customer service
Categories in common with Cisco Hosted Collaboration Solution:
• VoIP
• UCaaS Platforms
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Reviewers say compared to Cisco Hosted Collaboration Solution, GoTo Connect is:
Easier to set up
More usable
Better at support
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#3

Genesys Cloud CX
By Genesys
(1,396)4.3 out of 5
The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.
Categories in common with Cisco Hosted Collaboration Solution:
• VoIP
• UCaaS Platforms
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Reviewers say compared to Cisco Hosted Collaboration Solution, Genesys Cloud CX is:
Easier to set up
More usable
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#4

Zoom Workplace
By Zoom
(56,091)4.5 out of 5
Reimagine how your teams work with Zoom Workplace, powered by AI Companion. Streamline communications, improve productivity, optimize in-person time, and increase employee engagement, all with Zoom Workplace. Fueled by AI Companion, included at no additional cost.
Categories in common with Cisco Hosted Collaboration Solution:
• VoIP
• UCaaS Platforms
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Reviewers say compared to Cisco Hosted Collaboration Solution, Zoom Workplace is:
Easier to set up
More usable
Better at meeting requirements
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#5

Webex Suite
By Cisco
(18,326)4.2 out of 5
Webex App is here to help you transform how work gets done, not just enable team chat. Webex Teams is an app for continuous teamwork that brings crystal-clear video meetings, group messaging, file sharing, calling and whiteboarding so your teams can work anytime, on any device, with anyone, across any workstream.
Categories in common with Cisco Hosted Collaboration Solution:
• VoIP
• UCaaS Platforms
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Reviewers say compared to Cisco Hosted Collaboration Solution, Webex Suite is:
Easier to set up
More usable
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#6

Nextiva
By Nextiva
(3,243)4.5 out of 5
The Nextiva technology platform is a state-of-the-art telecommunications infrastructure that allows a company's employees to conduct their business from anywhere.
Categories in common with Cisco Hosted Collaboration Solution:
• VoIP
• UCaaS Platforms
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Reviewers say compared to Cisco Hosted Collaboration Solution, Nextiva is:
Easier to set up
More usable
Better at support
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#7

Dialpad Connect
By Dialpad
(1,855)4.4 out of 5
Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence.
Categories in common with Cisco Hosted Collaboration Solution:
• VoIP
• UCaaS Platforms
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Reviewers say compared to Cisco Hosted Collaboration Solution, Dialpad Connect is:
Easier to set up
More usable
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#8

RingEX
By RingCentral
(1,035)4.1 out of 5
RingCentral is a cloud-based business phone system
Categories in common with Cisco Hosted Collaboration Solution:
• VoIP
• UCaaS Platforms
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Reviewers say compared to Cisco Hosted Collaboration Solution, RingEX is:
Easier to set up
More usable
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#9

8x8 Work
By 8x8 Cloud Communication
(720)4.2 out of 5
8x8 Work offers plans which you can mix and match to address your diverse needs in the most cost-efficient manner.
Categories in common with Cisco Hosted Collaboration Solution:
• VoIP
• UCaaS Platforms
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Reviewers say compared to Cisco Hosted Collaboration Solution, 8x8 Work is:
Easier to set up
More usable
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#10

Vonage Business Communications
By Vonage
(473)4.3 out of 5
Vonage Business is redefining business communications. True to our roots as a technology disruptor, we've embraced technology to transform how companies communicate to create better business outcomes. Our unique cloud communications platform brings together a robust unified communications solution with the agility of embedded, contextual communications APIs. This powerful combination enables businesses to collaborate more productively and engage their customers more effectively across messaging, chat, social media, video and voice.
Categories in common with Cisco Hosted Collaboration Solution:
• VoIP
• UCaaS Platforms
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Reviewers say compared to Cisco Hosted Collaboration Solution, Vonage Business Communications is:
Easier to set up
More usable
See all Vonage Business Communications reviews