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Cirrus Insight Reviews & Product Details - Page 28

Cirrus Insight Overview

What is Cirrus Insight?

Cirrus Insight powers individuals, teams, and organizations with a robust suite of Salesforce productivity and meeting automation tools. By seamlessly integrating with Gmail and Outlook, users are able to automatically sync all activity data to Salesforce, send personalized emails at scale, and track email interactions directly from their inbox. Cirrus Insight even eliminates scheduling friction with a complete arsenal of scheduling automation features; from 1:1 meetings, to sharing your combined team's availability, to intelligently matching buyers with staff based on personalization criteria, booking meetings has never been easier. In addition, Cirrus Insight leverages AI to automate prospect and customer research, ensuring users are fully prepared for every meeting, allowing them to focus on high-value conversations that drive closed deals.Founded in 2011, Cirrus Insight is proudly supporting over 50,000 active users across the globe in their efforts to drive revenue and growth. To learn more, visit cirrusinsight.com.

Cirrus Insight Details
Product Website
Languages Supported
English
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Product Description

Sync Salesforce with Gmail, Outlook, Office 365, or mobile. Immediately see valuable lead and contact information from your inbox.

How do you position yourself against your competitors?

For the past 5 years, we've been fortunate enough to work with over 5,000 organizations. They've left us 1,500+ kind reviews on the AppExchange, many of which reflect on their onboarding experience.

In short, we truly believe that our time-tested technology and customer support separate us from competitors. Don't take it from us though, see for yourself what people are saying on the Salesforce AppExchange.


Seller Details
Company Website
Year Founded
2011
HQ Location
Irvine, CA
Twitter
@cirrusinsight
3,281 Twitter followers
LinkedIn® Page
www.linkedin.com
49 employees on LinkedIn®
Phone
(949) 232-0959
Description

Cirrus Insight provides Salesforce integration tools, allowing businesses to seamlessly integrate their email and calendar systems with Salesforce for improved sales productivity.


RO
Overview Provided by:

Recent Cirrus Insight Reviews

Verified User
U
Verified UserMid-Market (51-1000 emp.)
2.0 out of 5
"I use it because it was here before my position"
It logs my activity to Salesforce most of the time
Verified User
U
Verified UserEnterprise (> 1000 emp.)
3.5 out of 5
"Overall great concept"
The convenience of calendar sync is really helpful. I feel that my time is put into better use by eliminating that extra step when managing appoint...
Julie A.
JA
Julie A.Small-Business (50 or fewer emp.)
0.0 out of 5
"A Lesson in How Not to Treat Loyal Customers"
I was a Cirrus Insight fan for years. Loved how it worked with Gmail and Salesforce. It did exactly what I needed it to do—until I didn’t need it a...
Security Badge
Cirrus Insight Security
Get security information from Cirrus Insight to help you buy the right software. View Security Information
Cirrus Insight security information includes:
SOC 2 (System and Organization Controls 2)

Cirrus Insight Media

Cirrus Insight Demo - Meetings Drive Revenue
Meetings Drive Revenue, Make Every Meeting Count.
Cirrus Insight Demo - Features Overview
Cirrus Insight has a robust set of Salesforce productivity and meeting automation tools to help your team drive revenue.
Cirrus Insight Demo - Smart Scheduler
Smart Scheduler allows you to intelligently match customers with staff based on personalization criteria, availability, and utilization.
Cirrus Insight Demo - Personal & Team Scheduling
Share combined team availability with one link and eliminate back-and-forth emails with Cirrus Insight.
Cirrus Insight Demo - Salesforce Sync
Effortlessly sync all of your sales activity data to Salesforce without leaving your inbox.
Cirrus Insight Demo - Meeting AI
Automate prospect and customer research to ensure you are prepared to have high-value interactions that drive revenue.
Cirrus Insight Overview
Play Cirrus Insight Video
Cirrus Insight Overview
Salesforce Sync Explained
Play Cirrus Insight Video
Salesforce Sync Explained
Meeting AI Live Demo
Play Cirrus Insight Video
Meeting AI Live Demo

Official Interactive Demo

Cirrus Insight demo available

Try an interactive demo created by the software seller (right here on G2).

Official Downloads

Answer a few questions to help the Cirrus Insight community
Have you used Cirrus Insight before?
Yes

Video Reviews

1,486 Cirrus Insight Reviews

4.2 out of 5
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1,486 Cirrus Insight Reviews
4.2 out of 5
1,486 Cirrus Insight Reviews
4.2 out of 5

Cirrus Insight Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Cirrus InsightQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Andrew C.
AC
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Cirrus Insight?

Email Tracking, click tracking, synchrony with Salesforce. Review collected by and hosted on G2.com.

What do you dislike about Cirrus Insight?

Nothing that I can think of at this time. Review collected by and hosted on G2.com.

What problems is Cirrus Insight solving and how is that benefiting you?

Email Response rates, helps formulate effective cadences. Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Cirrus Insight?

Seamless transition from logging calls to syncing emails to Salesforce Review collected by and hosted on G2.com.

What do you dislike about Cirrus Insight?

Has been a bit glitchy over the last couple of months, but it seems to have been rectified so far. Review collected by and hosted on G2.com.

What problems is Cirrus Insight solving and how is that benefiting you?

Being able to determine what web links I send out have the most clicks, and then being able to also focus on those points when talking to the prospect Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Cirrus Insight?

I most enjoy how the Cirrus Insight is the customization option and that the interface integrates with other platforms look Gmail for efficient use of both systems. Review collected by and hosted on G2.com.

What do you dislike about Cirrus Insight?

What I dislike about the Cirrus Insight platform is the cost. Review collected by and hosted on G2.com.

What problems is Cirrus Insight solving and how is that benefiting you?

Cirrus Insight helps us log communications with customers quickly and issue follow up reminders which helps us track information better. Review collected by and hosted on G2.com.

Verified User in Religious Institutions
AR
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Cirrus Insight?

I really like that I can schedule email to send later and have them return to my inbox if I don't get a response. This makes managing my inbox and time much easier. Review collected by and hosted on G2.com.

What do you dislike about Cirrus Insight?

It happens not infrequently where I try to send an email and get an error from Cirrus and have to wait a few minutes and try again. Review collected by and hosted on G2.com.

Recommendations to others considering Cirrus Insight:

Take time to go through the tutorial videos and truly understand all that Cirrus can do. There are tools that many of our people didn't know about for a while because they didn't take the time to learn! Review collected by and hosted on G2.com.

What problems is Cirrus Insight solving and how is that benefiting you?

Email tracking and snycing with Salesforce has been invaluable and it's been much easier to review past conversations with our constituents, or see other interactions our staff has had with consitutents. Review collected by and hosted on G2.com.

Ryan Y.
RY
Salesforce Operations Manager
Financial Services
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Cirrus Insight?

I like the strong ability to create and update records, even custom objects. I love being able to sync emails, meetings and tasks to record in Salesforce. I like the ability to even attach attachments! Review collected by and hosted on G2.com.

What do you dislike about Cirrus Insight?

The code is sometimes not thorough and buggy. The Cirrus system has many random hiccups and most users will not persevere in using it. Review collected by and hosted on G2.com.

What problems is Cirrus Insight solving and how is that benefiting you?

We are hoping to raise adoption with Cirrus and our mobile app. Users have used the bugs and issues with Cirrus as a weapon against Salesforce and adoption has become an issue. Review collected by and hosted on G2.com.

HC
Sr. Analyst Industry Strategy
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Cirrus Insight?

The in email functionality allows you to set follow up reminders, schedule meetings, and generally manage your inbox seamlessly. Review collected by and hosted on G2.com.

What do you dislike about Cirrus Insight?

Cirrus Insight seems to "go down" on a regular basis. There could be improvements with reliability. Review collected by and hosted on G2.com.

Recommendations to others considering Cirrus Insight:

Cirrus Insight was the first platform I used comming out of school and has been easy to use and very helpful for keeping Salesforce contacts up-to-date and enabling email functionality to drive productivity. Review collected by and hosted on G2.com.

What problems is Cirrus Insight solving and how is that benefiting you?

We have over 1,200 member organizations and Cirrus Insight allows us to keep up-to-date with member correspondence throughout the organization. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Cirrus Insight?

The Salesforce integration is great. It's really helpful to keep track of emails to my contacts. Review collected by and hosted on G2.com.

What do you dislike about Cirrus Insight?

Occasionally Cirrus logs out on my email. That's one thing I'd like to see change. Review collected by and hosted on G2.com.

What problems is Cirrus Insight solving and how is that benefiting you?

Cirrus has helped me to keep better track of emails. I love that it integrates with out contact records on Salesforce. Review collected by and hosted on G2.com.

Kelsey N.
KN
Territory Account Executive
Computer Software
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Cirrus Insight?

Provides fantastic insight as to who read my emails, but more importantly, how many times they have looked at it. This gives me a deeper look into customer's interest levels, which really helps me tailor my pitch. Review collected by and hosted on G2.com.

What do you dislike about Cirrus Insight?

I wish there was a mobile feature, as I am on the road a lot and do a lot of phone emailing. Other than that, no complaints. Review collected by and hosted on G2.com.

Recommendations to others considering Cirrus Insight:

Use it! I have worked at a small start up prior to this that used very little technology due to budget constraints. This tool has been vastly helpful and I wish I'd had it at every job! Review collected by and hosted on G2.com.

What problems is Cirrus Insight solving and how is that benefiting you?

With Cirrus, I know who actually wants my product!! There is no need to write a lengthy review here as simple is the best in this scenario! Review collected by and hosted on G2.com.

Verified User in Biotechnology
UB
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Cirrus Insight?

Zynbit makes tracking communication with customers in Gmail a breeze. Review collected by and hosted on G2.com.

What do you dislike about Cirrus Insight?

Sometimes emails do not attach properly to opportunities in SFDC. Seems to be a problem moreso with our Salesforce client than Zynbit though. Review collected by and hosted on G2.com.

Recommendations to others considering Cirrus Insight:

Nothing Review collected by and hosted on G2.com.

What problems is Cirrus Insight solving and how is that benefiting you?

Zynbit helps me keep my pipeline up to date with the most recent customer communications while saving time for higher value activites. Review collected by and hosted on G2.com.

CS
Maintenance Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Cirrus Insight?

I love the aspect of being able to have this attached to GMAIL and use Salesforce all in one browser tab. Review collected by and hosted on G2.com.

What do you dislike about Cirrus Insight?

Wish it was able to utilize every aspect of Salesforce within the extension. Review collected by and hosted on G2.com.

Recommendations to others considering Cirrus Insight:

If you use GMAIL for your work flow and daily communication with internal employees or even clients, this software will make tracking your emails, communication, and anything else a breeze. Review collected by and hosted on G2.com.

What problems is Cirrus Insight solving and how is that benefiting you?

I have not really seen any negatives. It comes in clutch when needing to attach emails, attachments, etc to a Salesforce Case File. Review collected by and hosted on G2.com.