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Cirrus Insight saves so much time getting my emails into saleforce
1,486 Cirrus Insight Reviews
Overall Review Sentiment for Cirrus Insight
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I use a lot of the features, but I love being able to update SFDC records directly from my email. I can add contacts, track my emails and confirm all of my proposal deliveries without having to copy/paste anything! Review collected by and hosted on G2.com.
Sometimes the re-sync can lag and cause some downtime Review collected by and hosted on G2.com.
I love this app for appointment setting. And, it's FREE! Send an email to your prospective appointment with up to 6 open slots. They select one and your calendar is automatically updated! If none work, they select None of These Work For Me. Saves soooo much back and forth. Totally integrated with gmail and google calendar. Review collected by and hosted on G2.com.
Currently, you can only send to one recipient - i.e., you cannot use it to set an appointment with multiple people. So for a team meeting or conference all this doesn't work - yet. I understand they are building out this functionality. Review collected by and hosted on G2.com.
The versatility and the ability to leverage SF information. I use Cirrus for a ton of things. Prior to downloading Cirrus, I had multiple apps to do many of the things that Cirrus had built into its platform. The schedule feature is also amazing because it takes the stress out of scheduling (if you're busy you can easily get caught up in another task as you plan to add stuff to your calendar). Cirrus is a great way to manage your inbox overall. Instead of seperate add-ons (in my case Tasks, Notes, Calendar, Mail Merge, etc) I used Cirrus to manage everything. Review collected by and hosted on G2.com.
The layout isn't very appealing and it can be hard to troubleshoot issues on your own (settings pane options not very clear)I think there are a lot of great features but it took me a while to get accustomed to the layout. Some simple changes would make the product a lot more user-friendly. Also, I wish there were more simple support resources (actual documents) that explained some of the features in more detail. Some features would of been helpful but I didn't necessarily understand what they were when I first saw them mentioned on the website. Review collected by and hosted on G2.com.
It makes my job easier! It quickly connects me to the accounts I need and gives me options to help make my job easier. It shows me the tasks I have for the day and allow me task management options. Review collected by and hosted on G2.com.
I don't like that it will automatically attach to my personal accounts/email when I'm on one device. I'd prefer to be able to log into my personal email without having Cirrus open with it. I have not seen a way to avoid this. Review collected by and hosted on G2.com.
I love cirrus because of the email tracking and direct salesforce integration. This helps me track which prospects are responsive and stay on top of my leads. It's also very helpful during the negotiation and quoting stages of a deal because I can make sure that my prospects review my quotes and follow up links. It's the best! Review collected by and hosted on G2.com.
I don't like that sometimes it can be clunky and that it frequently disconnects from Chrome, causing me to have to reload my browser and sign back in on the gmail extension. Additionally, it often tracks me opening my own email even from my cirrus-enabled browser, throwing off my total email prospecting statistics and skewing my data. Review collected by and hosted on G2.com.
Manages email tracking -- allows me to see opens, clicks, etc ... Syncs well with SalesForce Lightning. Review collected by and hosted on G2.com.
Cookies can sometime disrupt the sync process with Gmail Review collected by and hosted on G2.com.
Easy to navigate the UI, seamless Gmail to Salesforce integration and great tracking. Review collected by and hosted on G2.com.
I do have occasional errors when scheduling emails, sometimes the UI acts up with Gmail and I need to close/reopen my browser. Review collected by and hosted on G2.com.
I enjoy that I can quickly and efficiently add contacts and check on their activity while opening an email from them. All of the information is right at my fingertips. Review collected by and hosted on G2.com.
Cirrus often causes my Outlook to crash. I've worked with tech support on this, but we never came to a conclusion. It's a shame, because it's very useful when it works, however it has disrupted my work days enough that I find I utilize it's functionality less and less, because I don't want to risk crashing. Review collected by and hosted on G2.com.
