Cirrus Insight Reviews & Product Details - Page 22

Juan is probably the best support engineer that I have ever dealt with, at any company. He is very responsive and communicative. It is also very easy when you have one person that understands your organization and how everything runs.

I think that Zynbit has come out with a lot of great features lately but I believe we have to upgrade our plan to benefit from those. Review collected by and hosted on G2.com.

Outlook integration needs improvement

Cost for increasing our licenses to benefit from the added features Review collected by and hosted on G2.com.

My favorite feature about Cirrus Insight is that it integrates with my Gmail Suite and Salesforce account management system. Cirrus does all the work for me by adding templates automatically to my emails, syncing with my calendar and adding client correspondences to SF. Review collected by and hosted on G2.com.

Cirrus Insight will randomly drop it's sync with Gmail and my email templates will disappear. This can be frustrating. Review collected by and hosted on G2.com.

My favorite feature of Cirrus is it pulls your email templates over from Salesforce to be used in your inbox. Before I started using Cirrus I was doing a lot of copying and pasting for my templates. Review collected by and hosted on G2.com.

The only negative thing I can say about this is that when I initially signed up it took several tries to get it connected with my Salesforce. And now that it's connected, logging in every day can be cumbersome sometimes. Review collected by and hosted on G2.com.

I love the Salesforce integration. You're able to directly connect with a tab on the side of your email that gives SFDC details regarding the contacts you're interacting with. You can also always open the referenced contact directly in SFDC if you need to make edits or see more. Review collected by and hosted on G2.com.

There are constant updates required and sometimes (when my internet is connecting) it will freeze my emails or send me 20 "error connecting" messages in a row. I use gmail and sometimes Cirrus bogs down the email responsiveness to a crawl. Review collected by and hosted on G2.com.

Tracks emails and adds to salesforce. Can look at email and jump to the salesforce record. Send later feature great. Tracking opens helpful. Review collected by and hosted on G2.com.

It doesn't always load well. Have to restart and clear cookies often. Would be great to be able to pull up all opened/click emails at once so could focus on following up with those people. Review collected by and hosted on G2.com.

The best part are the notifications I receive updating me whether someone opened my email, this gives me the ability to follow up instantly while I know they're using their phone while also updating info in salesforce Review collected by and hosted on G2.com.

Sometimes the add-on is difficult to use connecting to salesforce it seems like a lag. It also is somewhat confusing to navigate and you need to start using it before you start calling or emailing. Review collected by and hosted on G2.com.

being able to track emails and to see the opening rates - this is very helpful for my job when doing telephone followup on emails

it is also great to be able to create entries from the side panel and later see them directly in Salesforce

makes worklife so much easier

clear dashboard - easy access

an immense step towards visibility and data mangement which makes internal communication definitely much more attainable.

a perfect tool for summarization of activieties into salesforce

something none of us will ever probably want to miss again

a unique tool that synchronizes activities that concern the entire team - everyoneknow whats hapaning at a glance .

I like everything abaout Cirrus and don not want to ever miss it again - all of us in the company using this tool are very happy with it and it makes life so much easier .

The best thing aout it is the easy ways Review collected by and hosted on G2.com.

that it sometimes disconnects from the google mail dashboard and has to be restartet -

another problem occuring sometimes is that the date of the attached mail in Salesforce has a wrong date - sometimes dates like 2023 are attached

but basically there is not a lot that I dislike - the like is much more overwhelming Review collected by and hosted on G2.com.

I like how the program allows me to monitor my email and see who is opening them when sent. Review collected by and hosted on G2.com.

Sometimes it doesn't open properly and I have to start over for the day. Review collected by and hosted on G2.com.

My ability to track the life of emails, clicks, etc. has sharpened my focus significantly and allows me to spend my time more effectively than I have ever been able to. Also, the ability to set detailed, follow-up reminders, that I have synched with my Salesforce, makes my inbox one of the most important resources in my sales toolbox. Review collected by and hosted on G2.com.

I have found that the tracking features can sometimes pop up incessantly (too much information!), without my ability to manage the flow as effectively as I'd like. Review collected by and hosted on G2.com.

Its integration with salesforce and gmail, generates reliable and important data for day-to-day and long-term use. The functions of tracking emails and sending later, are extremely useful. It synchronizes calendars with optimum efficiency. Review collected by and hosted on G2.com.

The interface is not great and some hours fail. For example when using shortcuts, it usually fails. Sometimes it does not give the correct tracking data, but it is normal. Review collected by and hosted on G2.com.