--- title: CINC Systems Reviews meta_title: 'CINC Systems Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 104 reviews by the users' company size, role or industry to find out how CINC Systems works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 104 scale: '5' date_modified: '2026-06-30' parent_category: name: Real Estate url: https://www.g2.com/categories/real-estate --- # CINC Systems Reviews **Vendor:** CINC Systems **Category:** [Community Association Management Software](https://www.g2.com/categories/community-association-management) **Average Rating:** 4.6/5.0 **Total Reviews:** 104 ## About CINC Systems CINC Systems is the community association management industry’s largest technology partner, supporting more than 50,000 communities and over 5 million residents. CINC's AI-powered, all-in-one platform unifies accounting, banking, operations, and resident engagement for every community type—single-family, condominium, high-rise, lifestyle, and more. Backed by Hg Capital, CINC helps management companies work smarter and more profitably while delivering an exceptional experience to the communities they serve. ## CINC Systems Pros & Cons **What users like:** - Users appreciate the **ease of use** of CINC Systems, benefiting from its intuitive design and seamless integration. (41 reviews) - Users value the **efficiency** of CINC Systems, enhancing management of homeowner accounts and streamlining communication. (19 reviews) - Users value the **seamless integrations** of CINC Systems, enhancing operations and improving financial management efficiency. (16 reviews) - Users appreciate the **continuous improvement** of CINC Systems, valuing its adaptability and commitment to client needs. (15 reviews) - Users praise CINC Systems for its **exceptional support and continuous updates** that enhance efficiency and meet client needs. (13 reviews) - Users praise CINC Systems for its **excellent customer support** , noting responsiveness and helpfulness from the support team. (12 reviews) - Features (11 reviews) - Accounting Integration (10 reviews) - Features Variety (10 reviews) - User-Friendly (10 reviews) **What users dislike:** - Users highlight **missing features** in CINC Systems, such as limited invoicing and custom reporting options. (14 reviews) - Users express frustration over **poor customer support** , noting slow response times and unresolved issues with tickets. (12 reviews) - Users frequently experience **slow response** times from CINC's customer support, impacting their ability to resolve issues promptly. (11 reviews) - Users find that CINC Systems has a **learning difficulty** , requiring additional training to fully utilize its capabilities. (7 reviews) - Users express frustration over **limited customization** , making it difficult to align features with specific state requirements and needs. (7 reviews) - Software Bugs (7 reviews) - Users often face **reporting issues** with incomplete modules, slow support, and cumbersome customization processes that hinder efficiency. (6 reviews) - System Complexity (6 reviews) - Technical Issues (6 reviews) - Learning Curve (5 reviews) ## CINC Systems Reviews ### 1. Cinc is grea **Rating:** 5.0/5.0 stars **Reviewed by:** Danny L. | Accountant, Small-Business (50 or fewer emp.) **Reviewed Date:** September 04, 2025 **What do you like best about CINC Systems?** Bank reconciliation are the best feature **What do you dislike about CINC Systems?** Response time is getting much longer, need to go back to previous **What problems is CINC Systems solving and how is that benefiting you?** Invoice ### 2. Amazing **Rating:** 5.0/5.0 stars **Reviewed by:** Oidelys R. | Controller, Small-Business (50 or fewer emp.) **Reviewed Date:** September 05, 2025 **What do you like best about CINC Systems?** The integration with banks, accounting reports, navigation **What do you dislike about CINC Systems?** The correspondence is not showing for homeowner website **What problems is CINC Systems solving and how is that benefiting you?** Unbalanced accounts ### 3. CINC in our neighborhood **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** September 03, 2025 **What do you like best about CINC Systems?** CINC is most helpful at staying up to date with technology and innovating products. The ease of use for our owners and employees is key **What do you dislike about CINC Systems?** While CINC has been extremely helpful our customizations on our multiple platforms has caused issues. **What problems is CINC Systems solving and how is that benefiting you?** Consolidating our 3 companies into one CINC system with the most capabilities. ### 4. Very user friendly **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** September 05, 2025 **What do you like best about CINC Systems?** I like the ease of use and the ability to reach out if we have questions. The help function within the application is very intuitive. **What do you dislike about CINC Systems?** I feel like the Cephi name is unfortunate. Also it seems duplicated with modules that already exist. **What problems is CINC Systems solving and how is that benefiting you?** Allows us to track projects that aren’t “homes” ### 5. Owner and Director of Operations **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** September 04, 2025 **What do you like best about CINC Systems?** What I like most about Cinc Systems it’s integrations and their team cares to resolve issues. **What do you dislike about CINC Systems?** What I dislike about Cinc Systems is that the 2026 integrations can’t come soon enough. **What problems is CINC Systems solving and how is that benefiting you?** Extracting reports but their team has created work arounds so we can continue to operate and analyze our business. ### 6. Just getting started, but very impressed **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** September 04, 2025 **What do you like best about CINC Systems?** Love that it’s a one stop shop. Accounting, ACC, violations, etc are all in one spot. **What do you dislike about CINC Systems?** Sometimes it’s hard to know which website to be on (CINC, web axis, etc) for certain tasks. **What problems is CINC Systems solving and how is that benefiting you?** It automates so much of the busy work, which frees me up for more productive tasks. ### 7. Best Management Software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** September 03, 2025 **What do you like best about CINC Systems?** The simplicity of AP, AR, integration with the bank and ability to send violations in real time. **What do you dislike about CINC Systems?** No ability to attach emails to homeowner accounts with downloading and attaching. No ability to automatically send bulk mailings straight from the system. **What problems is CINC Systems solving and how is that benefiting you?** Do not currently have any problems within CINC. ### 8. Cinc does everything we need **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** September 03, 2025 **What do you like best about CINC Systems?** I like that it is simple and easy to use. It seems to have all the functions that we need without being bogged down with things we don’t. **What do you dislike about CINC Systems?** There are still some accounting functions that I wish it had. **What problems is CINC Systems solving and how is that benefiting you?** It generates reports quickly and simply ### 9. Great switch for our company! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Management Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** September 03, 2025 **What do you like best about CINC Systems?** I love the resident experience. Very easy for them to navigate. **What do you dislike about CINC Systems?** The mailing process, but we are moving to a new provider that partners with Cinc and this will help. **What problems is CINC Systems solving and how is that benefiting you?** The violation side is improving and this will lessen the time to complete task. ### 10. Why wait? CINC Up! **Rating:** 4.0/5.0 stars **Reviewed by:** Brandy C. | Assistant Client Services Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 04, 2025 **What do you like best about CINC Systems?** I enjoy the ease and use of the system. Customer service is very responsive and helpful! CINC is at the forefront of technological advances. **What do you dislike about CINC Systems?** Reporting functionality could be better. **What problems is CINC Systems solving and how is that benefiting you?** End user experience! More communication and capabilities for the owners and board members. ### 11. Solving Problems with Solutions **Rating:** 5.0/5.0 stars **Reviewed by:** Connie Anne B. | Corporate Trainer - CINC Supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** September 04, 2025 **What do you like best about CINC Systems?** CINC is the solution using one system to meet all of your management and accounting needs. Simplifying the processes. **What do you dislike about CINC Systems?** The ability to customize the system more according to user preferences **What problems is CINC Systems solving and how is that benefiting you?** Simplifying the homeowner and tenant information and workflow ### 12. CAM & Trainer **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** September 04, 2025 **What do you like best about CINC Systems?** I like that every you need can be found in one place and the convenience **What do you dislike about CINC Systems?** there are a few things that could be improved or expanded on **What problems is CINC Systems solving and how is that benefiting you?** i love the accounting features and that it isn’t confusing ### 13. CINC has been the best move for our company. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** September 04, 2025 **What do you like best about CINC Systems?** All the integrations and the auto processes **What do you dislike about CINC Systems?** Functions go down and it takes way too long to fix. Better support for items that are sent to development. **What problems is CINC Systems solving and how is that benefiting you?** It takes out a lot of the manual work. ### 14. We love CINC! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** September 04, 2025 **What do you like best about CINC Systems?** Technology is superior to other providers and provides our clients with integration throughout the management process. **What do you dislike about CINC Systems?** There really isn’t anything I dislike other than I’m impatient and want things now. 😀 **What problems is CINC Systems solving and how is that benefiting you?** Integration throughout process ### 15. Great Job! **Rating:** 5.0/5.0 stars **Reviewed by:** Marcus . | Community Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 03, 2025 **What do you like best about CINC Systems?** The board reports and eases of it. Also the amount of things CINC can do. **What do you dislike about CINC Systems?** Sometimes the violations process is slow **What problems is CINC Systems solving and how is that benefiting you?** The board reports possibility is great! Also CINC is a one stop shop ### 16. CINC UP 2025 **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** September 05, 2025 **What do you like best about CINC Systems?** I like how user friendlyCINC SYSTEM it is. **What do you dislike about CINC Systems?** Continued training and assistance troubleshooting with current platform **What problems is CINC Systems solving and how is that benefiting you?** If this question is in regard to support tickets. I rarely get a response to tickets. ### 17. Acvounting **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** September 04, 2025 **What do you like best about CINC Systems?** Everything. Great program. Easy to use, reliable and friendly user **What do you dislike about CINC Systems?** Nothing. Its great. Reliable, friendly user and easy to use. **What problems is CINC Systems solving and how is that benefiting you?** Its solving most if not all all our issues. Accounting is fantastic. ### 18. Director of Operations **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** September 04, 2025 **What do you like best about CINC Systems?** The ease of use and that it cam do so much **What do you dislike about CINC Systems?** The Board has little access through webaxis and there is no mobile app. **What problems is CINC Systems solving and how is that benefiting you?** All of them. We use it daily ### 19. Always ahead of the curve. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** September 05, 2025 **What do you like best about CINC Systems?** The ability to customize products as necessary. **What do you dislike about CINC Systems?** Interface with other apps. ADT, or any other number of vendors. **What problems is CINC Systems solving and how is that benefiting you?** Budgeting features are great now; looking forward to using the new tools. ### 20. The CINC experience **Rating:** 5.0/5.0 stars **Reviewed by:** Christina M. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** September 04, 2025 **What do you like best about CINC Systems?** CINC is everything for our company. We can’t do our job without them. Their staff is exceptional, especially Kaitlyn and Monica **What do you dislike about CINC Systems?** Nothing, it’s awesome. No complaints. Best! **What problems is CINC Systems solving and how is that benefiting you?** Time management solves. ### 21. CINC Rocks **Rating:** 5.0/5.0 stars **Reviewed by:** Bethany L. | Business Development, Mid-Market (51-1000 emp.) **Reviewed Date:** September 03, 2025 **What do you like best about CINC Systems?** CINC is easy to use and Boards and Association Managers love it! **What do you dislike about CINC Systems?** We love it & have been using it for years! **What problems is CINC Systems solving and how is that benefiting you?** All problems are solved! ### 22. CINC making great strides. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** September 04, 2025 **What do you like best about CINC Systems?** Attending the CINC conference and learning about all of the new and updated features with the software. Realizing we are only taking advantage of about 50% of what’s available. **What do you dislike about CINC Systems?** Normal growing pains of any software that continues to develop. **What problems is CINC Systems solving and how is that benefiting you?** Think dinner is a great job of keeping track of the financials, but we need to use more of the AI and marketing aspects. ### 23. Cincup2025 **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** September 04, 2025 **What do you like best about CINC Systems?** All in one place. Add ons that play with the system. **What do you dislike about CINC Systems?** Difficult at times and does not always meet the needs of the company **What problems is CINC Systems solving and how is that benefiting you?** App ### 24. Cinc is focused on advancing! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** September 03, 2025 **What do you like best about CINC Systems?** I like that they are always trying to stay ahead of the game and anticipate what’s going to be useful in the industry. **What do you dislike about CINC Systems?** Some functionality could be improved and I feel like a lot of our support tickets get sent to the development team and then we don’t really hear back on them again. **What problems is CINC Systems solving and how is that benefiting you?** Having everything in one software is helpful. ### 25. VP associates service **Rating:** 5.0/5.0 stars **Reviewed by:** keila h. | Vice President Association Services Relationship Manager at Truidt Bank, Enterprise (> 1000 emp.) **Reviewed Date:** September 04, 2025 **What do you like best about CINC Systems?** Friendly to use and integration with Truist bank **What do you dislike about CINC Systems?** Full integration with Truist bank and continue to build on our partnership **What problems is CINC Systems solving and how is that benefiting you?** Client support ### 26. The event is well organized and executed **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 04, 2025 **What do you like best about CINC Systems?** The partner connectivity is most important. **What do you dislike about CINC Systems?** Some improvements need to be made to support developer and builder communities **What problems is CINC Systems solving and how is that benefiting you?** Team can work productively ### 27. There’s some great features but there’s also some things that they are improving **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** September 04, 2025 **What do you like best about CINC Systems?** Their AI feature is what I like the best. **What do you dislike about CINC Systems?** The support turnaround time is what I dislike the most. **What problems is CINC Systems solving and how is that benefiting you?** Reducing homeowner calls ### 28. Amazing **Rating:** 5.0/5.0 stars **Reviewed by:** Tate J. | Owner. Coo, Small-Business (50 or fewer emp.) **Reviewed Date:** September 04, 2025 **What do you like best about CINC Systems?** Making my company more efficient and cost **What do you dislike about CINC Systems?** Expensive for small companies to integrate **What problems is CINC Systems solving and how is that benefiting you?** Taking 5 platforms into one single platform ### 29. CincUp **Rating:** 4.0/5.0 stars **Reviewed by:** Amy K. | Maintenance Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** September 04, 2025 **What do you like best about CINC Systems?** Systems work well Like the layout of the screen **What do you dislike about CINC Systems?** Need more training to better understand how to use **What problems is CINC Systems solving and how is that benefiting you?** Maintenance issues ### 30. Love the program **Rating:** 5.0/5.0 stars **Reviewed by:** Meshell L. | VP, Small-Business (50 or fewer emp.) **Reviewed Date:** September 03, 2025 **What do you like best about CINC Systems?** You can do all functions of management in one system. **What do you dislike about CINC Systems?** Work orders and violations not emailing homeowners. **What problems is CINC Systems solving and how is that benefiting you?** Emailing Homeowners violations ### 31. Easy to use, user friendly **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** September 05, 2025 **What do you like best about CINC Systems?** Simplifying processes, find information quickly **What do you dislike about CINC Systems?** Haven’t encountered anything. Has been great **What problems is CINC Systems solving and how is that benefiting you?** Ease in accounting workload ### 32. Cinc is highly recommend **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** September 04, 2025 **What do you like best about CINC Systems?** Cinc is great for AR! Looking forward to all of the CEPHAI updates rolling out. **What do you dislike about CINC Systems?** Sometimes the ticket system takes forever to get a response, like over a week or two to get a response. **What problems is CINC Systems solving and how is that benefiting you?** An ever evolving system and Cinc staying ahead of the game. ### 33. Accounting pro CINC newby **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** September 04, 2025 **What do you like best about CINC Systems?** CINC is a very integrated system which is hard for an old time Accountant who is used to be able to make journal entries to all accounts. **What do you dislike about CINC Systems?** Inability to record cash via Journal entry **What problems is CINC Systems solving and how is that benefiting you?** Auto bank reconciliations are a big help. ### 34. Easy, user friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** September 03, 2025 **What do you like best about CINC Systems?** Easy, user-friendly for both management and homeowners. **What do you dislike about CINC Systems?** Nothing at this time, happy with overall experience **What problems is CINC Systems solving and how is that benefiting you?** Homeowner contact option is very helpful. Saves time from receiving emails from owners, since they are directly responding to their violations and other issues through cinc. ### 35. Robust system **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** September 04, 2025 **What do you like best about CINC Systems?** Robust systems to make it easier for end user client. Integration to multiple interfaces! **What do you dislike about CINC Systems?** Phone system integration not there yet, but is going to be there. **What problems is CINC Systems solving and how is that benefiting you?** Helping manage associations and transparency to owners. ### 36. Amazing people and amazing product!! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** September 04, 2025 **What do you like best about CINC Systems?** It’s like a one stop shop! All Association needs met. **What do you dislike about CINC Systems?** I have not heard anything that I don’t like. **What problems is CINC Systems solving and how is that benefiting you?** It seems to be a program that caters to all association needs. ### 37. Great software and company. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** September 04, 2025 **What do you like best about CINC Systems?** I like how personable their staff is. They have a great application for homeowners to use too. **What do you dislike about CINC Systems?** I would like full integration with Truist bank. **What problems is CINC Systems solving and how is that benefiting you?** Integration to truist bank ### 38. Still evaluating product **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** September 04, 2025 **What do you like best about CINC Systems?** A lot of useful features to enhance productivity and efficiency **What do you dislike about CINC Systems?** Don't know yet, not currently a customer **What problems is CINC Systems solving and how is that benefiting you?** Communications and automation Financial/accounting ### 39. CINC is extremely helpful with the accounting process **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** September 04, 2025 **What do you like best about CINC Systems?** Automation; bank reconciliations daily,batch posting **What do you dislike about CINC Systems?** Support ticket response time; over 48 hours **What problems is CINC Systems solving and how is that benefiting you?** Less time working on monthly financials ### 40. Full-Featured Property Management Software **Rating:** 4.5/5.0 stars **Reviewed by:** Lee C. | Executive Vice President, Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2022 **What do you like best about CINC Systems?** CINC is intuitive, easy to navigate and straightforward. The reporting options allow us to present a financial package to our Boards of Directors that is best in class. Banking and invoicing integrate directly with CINC, so we don't have to "pull them in". **What do you dislike about CINC Systems?** My wish list would be to have a legal ledger for homeowners to make collections a cleaner process. **What problems is CINC Systems solving and how is that benefiting you?** CINC allows us to effectively manage our associations and provides real-time access for Boards to view delinquencies, violations and work orders. These features set CINC apart for both the management company and our customers. ### 41. We love the program **Rating:** 5.0/5.0 stars **Reviewed by:** Tammy C. | Community Association Financial Director, Small-Business (50 or fewer emp.) **Reviewed Date:** March 16, 2021 **What do you like best about CINC Systems?** The flow of the processes and tracking ability **What do you dislike about CINC Systems?** Not being able to do certain tasks even as the administrator and when batches have different dates it takes a while to research to fix the issue. Support has not been alot of help in researching and getting to the bottom of things. I have to figure it all out myself. **What problems is CINC Systems solving and how is that benefiting you?** We have streamlined many processes. I believe we benefit with the clients having all the access on the portal. ### 42. CINC for Community Management **Rating:** 3.5/5.0 stars **Reviewed by:** Arielle F. | Recruiter, Small-Business (50 or fewer emp.) **Reviewed Date:** August 24, 2021 **What do you like best about CINC Systems?** The thing I like best about using CINC Systems are all of the different reports that someone can run from the software. **What do you dislike about CINC Systems?** Not all of the information entered into CINC does, in fact, sync with our other software SenEarthCo, which means that we have to enter some of the same information twice into two different software. **What problems is CINC Systems solving and how is that benefiting you?** One problem we solve using CINC is being able to produce different reporting information quickly, and in various formats for our Boards of Directors. ### 43. Better, Easy and Fast **Rating:** 4.0/5.0 stars **Reviewed by:** Stefanie N. | Regional Director, Small-Business (50 or fewer emp.) **Reviewed Date:** March 18, 2021 **What do you like best about CINC Systems?** Effective performance is a key part to any management software. I think a key ingredient to this is CINC's integrated partners. These partners have essentially bought in to our success, and do everything possible to make our everyday job as easy and stress-free as possible. I love that our accounts are reconciled on a daily basis. I love that we can complete a mass-mailing with a click of a button. I love that we are able to offer so many different payment options to our clients. I haven't explored the new online voting option, but I look forward seeing what they have to offer. **What do you dislike about CINC Systems?** I believe the major downside to CINC is the violation application. It is very tedious, laborious and time consuming. The off-line work option doesn't work half of the time. There are constantly glitches with correspondences created. Letters are hard to edit. Pictures cannot be time and dates stamped. The list goes on and on. This is one time in CINC where I feel I have to double, triple, quadruple check every time I use it..and that still does not mean that everything will come out correct in the end. **What problems is CINC Systems solving and how is that benefiting you?** The new portfolio application is a great addition to the CINC software. I believe that with time it will significantly improve the way our association managers perform. I love how it combines all the information to provide a detailed management report for each association. If this application was linked to work orders, board tasks, invoices, etc. it would be a total game changer. I would also like to see CINC make it easier to change, update, and delete action items. I'm really looking forward to seeing where CINC takes this. ### 44. Satisfied Customer **Rating:** 4.0/5.0 stars **Reviewed by:** Brad v. | National VP of HOA Management, Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2021 **What do you like best about CINC Systems?** We started using CINC in 2016 and immediately saw an increase in our profitability utilizing the management module. The way CINC is setup allows us to have greater visibility of each step of the accounting process and we have seen a drastic improvement in our ability to complete monthly financials. The mobile app has been a game-changer for us in our local market. **What do you dislike about CINC Systems?** The violation app is still full of bugs and my team is reporting functionality issues and we are still experiencing data connectivity issues even after trying every major cellular provider. The offline feature is still not working correctly. The lack of custom reporting is an issue. In Florida, we have many overseas owners, and the system is not set up to allow for international addresses. **Recommendations to others considering CINC Systems:** Do not try to convert all associations at one time. Take it one portfolio at a time. **What problems is CINC Systems solving and how is that benefiting you?** Monthly financial production. Increased profitability. Being able to produce violation and collection letters electronically. ### 45. Cinc Review **Rating:** 4.0/5.0 stars **Reviewed by:** Julie C. | Director of Financial Reporting, Small-Business (50 or fewer emp.) **Reviewed Date:** March 16, 2021 **What do you like best about CINC Systems?** I like how it posts payments and the group reports and other reporting options. I love having the integrated banks and all that allows us to see and reconcile daily **What do you dislike about CINC Systems?** I think the custom reports needs to enhanced and easier to use. Also the budget format needs to be enhanced to allow for budget reports that can be sent out directly from Cinc to the boards and homeowners. I also don't like that the budget export doesn't keep the allocation that was uploaded when you reexport or from year to year. I would also like to see that the ACH information can be copied back and forth from the information page to the offsite address page as it has to be reentered when people move from address to address. **What problems is CINC Systems solving and how is that benefiting you?** Transfers with integrated banks and cash flow is now easier. Ease of financial reporting also. But can we be able to email right out of Cinc rather than having to save the report and then email? ### 46. Excited and Impressed! **Rating:** 5.0/5.0 stars **Reviewed by:** Rhonda M. | Principal | Executive Vice President, Small-Business (50 or fewer emp.) **Reviewed Date:** March 16, 2021 **What do you like best about CINC Systems?** The energy and resources CINC is investing in its technology are exciting. The only thing they could do better is to have me come down and sit beside the developers to whisper in their ears and cheer them on! Nothing comes fast enough for clients, of course, but the roadmap is an exciting start to great things to come. I believe CINC is on track to be the BEST industry software. The Portfolio Manager Module has been long-awaited and, even though it is in the early stages and somewhat limited, our manager--who hate to have to learn anything new, by the way, are LOVING it. **What do you dislike about CINC Systems?** As said in what I like best, nothing comes fast enough. Their priorities are not always my priorities, but I realize I am only one customer among many. I do not love the website templates, and I'm excited that new ones are coming out. I hope they give more flexibility than the current ones because our clients are craving it. And I hope they are a bit easier to set up and use. I could write a book about the changes I'd love to see in webaxis, but I'm trying to be patient and see what comes out. Reporting is probably one of the weakest links in the CINC chain. We have long been promised updates to report look and functionality and reporting options and are still waiting...somewhat patiently. But when you think about it, reporting to our boards of directors is absolutely one of the most important aspects of our business so it hurts to be behind in that area. **What problems is CINC Systems solving and how is that benefiting you?** Communication is the biggest, and the roadmap shows vast improvements to come soon. The accounting is the absolute best, no doubt. Just keep it coming! I love that the accounting and webaxis sides of CINC integrate, and am hoping for even more integration between them in the future. ### 47. Exceptional Product and Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Blaine B. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2020 **What do you like best about CINC Systems?** Assistance at the implementation phase was above and beyond our expectations. CINC's implementation team worked with us constantly and assisted throughout the entire process. Continued support was just as helpful and responsive as the implementation team. CINC continues to be updated with great services and information regarding the updates are very helpful. CINC is able to perform many functions that other programs cannot and we were given walkthroughs and instructions on how to take advantage of those functions. We were given more than what we expected and their customer service is excellent. **What do you dislike about CINC Systems?** We have not experienced any issues that weren't resolved. Either there was a solution to this problem we were having, or they added a solution to the site; a wonderful benefit of their continued maintenance. All issues experienced during implementation were a result of the failures or poor features from our prior software. **What problems is CINC Systems solving and how is that benefiting you?** CINC resolved problems related to how homeowners pay assessments, how homeowners can view their account, greatly improved our accounts payable process (and they work well with other companies that specifically do accounts payable), consolidated all information into easily accessible areas. Because CINC provides several services that we normally did in-house, we have reduced a significant amount of our expenditures. ### 48. Best Software to Date **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2021 **What do you like best about CINC Systems?** I love that CINC constantly updates each year with more offerings for our communities and managers to use for the most transparency and communication with our customers. **What do you dislike about CINC Systems?** Some of the issues are put on hold to release new features instead. Items such as a logo getting fully embedded in our emails or reporting needs, get placed on hold for other releases. **Recommendations to others considering CINC Systems:** It is complex software while being user-friendly. Truly Robust. After 8 years of use, I still find new ways to do things! **What problems is CINC Systems solving and how is that benefiting you?** We have streamlined so many of our processes with CINC Systems, giving up the need for so many salaries for support giving us the ability to hire where we truly need the support and staff. ### 49. Efficiency Growth **Rating:** 4.5/5.0 stars **Reviewed by:** John P. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** March 18, 2021 **What do you like best about CINC Systems?** Powerful and financial reporting allows clients current and accurate data for timely analysis. **What do you dislike about CINC Systems?** Periodic problems with violation letter writing by the staff. **What problems is CINC Systems solving and how is that benefiting you?** Portfolio Management module. This module is newer and allows client data to be extracted to document well all of the efforts made on behalf of the client, organize client service on an annual calendar, and minimize the risk of balls dropping. ### 50. Our business had started growing when we switched to Cinc **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2020 **What do you like best about CINC Systems?** The apps make our business shine and gives us a huge edge over competition **What do you dislike about CINC Systems?** Would like to customize the cinc web per association a little more. **Recommendations to others considering CINC Systems:** I am not good with change and it took me a long time to decide to make the move over to Cinc but it was the best decision I have made! I strongly recommend it! **What problems is CINC Systems solving and how is that benefiting you?** We have our financials done the first week of the month and it has given my accounting team more time to work on other projects ## CINC Systems Discussions - [What is CINC Systems used for?](https://www.g2.com/discussions/what-is-cinc-systems-used-for) - [View CINC Systems pricing details and edition comparison](https://www.g2.com/products/cinc-systems/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-03+15%3A48%3A48+-0500&secure%5Bsession_id%5D=1b3605f0-4a51-42be-a050-30f9816b95a4&secure%5Btoken%5D=dc54a4dc0abdb2f5ece42aafab8e3ec783beed050824a446c770727d99e1836f&format=llm_user) ## CINC Systems Integrations - [AvidXchange](https://www.g2.com/products/avidxchange/reviews) - [Axela](https://www.g2.com/products/axela/reviews) - [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) - [LetterStream](https://www.g2.com/products/letterstream-letterstream/reviews) - [Outbound Spam Guard (OSG)](https://www.g2.com/products/outbound-spam-guard-osg/reviews) - [SAP Concur](https://www.g2.com/products/sap-concur/reviews) - [Smartwebs](https://www.g2.com/products/smartwebs/reviews) - [STAN AI](https://www.g2.com/products/stan-ai/reviews) ## CINC Systems Features **Communication** - Mass Communication - Calendar - Member Notifications - Digital Bulletin Board - Website Builder **Building Operations** - Maintenance Service Requests - Property Inspections - Service Portals - Building Announcements - Resource Reservations **Member Management** - Member Profiles - Member Database **Accounting** - Property Accounting - Online Payment - Company Financials - Certificates of Insurance (COI) - Dashboards **Property Management** - Payment Gateway - Maintenance Requests - Property Management Tools - Community Association Management **Operations** - Accounting Module - Maintenance Management **Agentic AI - Property Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making ## Top CINC Systems Alternatives - [AppFolio](https://www.g2.com/products/appfolio/reviews) - 4.6/5.0 (1,021 reviews) - [Vantaca](https://www.g2.com/products/vantaca/reviews) - 4.5/5.0 (259 reviews) - [Yardi Breeze](https://www.g2.com/products/yardi-breeze/reviews) - 4.1/5.0 (359 reviews)