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38 ChurchStaq Reviews
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I like that Pushpay works well with Church Community builder! Also like the pushpay portal, easy to run reports to get the information that you need. I also like the texting option, it gives our givers even more ways to give! Review collected by and hosted on G2.com.
We switched from a different platform to Pushpay and I wish someone on the implementation team at Pushpay was more helpful, it seemed that I knew more about what was happening then he did. Review collected by and hosted on G2.com.
I love how EASY it is to send money through Pushpay. Once your profile is set up, you literally just type in your amount and hit send. You can also set up a recurring amount so it will automatically send as often as you want. Review collected by and hosted on G2.com.
I find it odd that when you click to “give” it opens up a web browser. Not sure why it can’t all be done directly from the app. Review collected by and hosted on G2.com.
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Pushpay is relatively easy to set up, provides plenty of admin features in the back end, and has reasonable customer service. Above all else, however, is the ease of use for our users. We accept donations through PushPay and have heard several times how great it is that we use a service that allows them to give with as little hassle as possible. Once they set up their account, they can give in less than 10 seconds. That's perfect. Review collected by and hosted on G2.com.
While their customer service is usually very helpful, it is not always very timely. We've submitted enough support tickets to know that sometimes they respond quickly and other times it could take days to get a proper response. The cost can be fairly substantial as well depending on the size of your organization. Review collected by and hosted on G2.com.
I love the ease of hooking up your bank account and being able to tithe to my church. I have been to two different churches that use this software and it has been great each time. The ease of using your smartphone and connected wallet makes it so simple. You can set up reminders or even make it autopay. You can use multiple cards, and it is very easy to choose which card you would like to use. I find that the app is the absolute best! I am able to use this software anywhere I am, whether it be on the road or actually where I am paying. Review collected by and hosted on G2.com.
There is not a whole lot that I dislike about this product. I was frustrated until they finally added touch id which made things faster login wise. I found the ease of finding specific businesses that use PushPay to be hard because the names have to be very precise. The app does tend to crash sometimes on my phone, and I have to restart the process. Review collected by and hosted on G2.com.
My church uses it for donations and tithe offerings. The main benefit is convenience. I hardly have cash on hand to offer at church in person. If I did it would be only $20-40 but since when I'm committing to giving more, I feel more accountable to give the full amount when I'm doing it online. It also allows me to specify what categories I want my money to go towards (missions, church funds, local church charities, etc.). I'm sure there's an added organizational benefit come tax season. Review collected by and hosted on G2.com.
Just the initial set up. It's not difficult or hard so it's really not a con to the product and once it's done the first time, it make the process much more simple by remembering who you are. Review collected by and hosted on G2.com.
I like that returning givers can give in less than 60 seconds. All giving statements are easy to distribute via email and it automatically prints statements that don't have an email. Review collected by and hosted on G2.com.
Administering the PushPay account can be quite an undertaking. Not very intuitive interface and reports are very difficult to get accurate due to the way they record transactions. You cannot track fees for each fund which makes it difficult when trying to expense the fees through the correct account. Review collected by and hosted on G2.com.