ChowNow for Restaurants
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ChowNow for Restaurants
By ChowNow
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4.6 out of 5 stars
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ChowNow for Restaurants Reviews & Product Details - Page 6

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ChowNow for Restaurants Overview

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What is ChowNow for Restaurants?

ChowNow is an online ordering system for restaurants that gives busy restaurant owners everything they need to manage online orders, increase profits, and keep their brand front and center. Since 2011, ChowNow's restaurant experts have partnered with more than 22,000 independent restaurants to help them grow their takeout business. With ChowNow, restaurants can: Streamline online operations and reduce errors with order aggregation tools and POS integrations. Manage all your first-party and delivery app orders, update menus, and get real-time analytics across all your ordering channels and locations in one dashboard. Sync your POS system to automatically accept orders to help you rank higher on delivery apps. Increase profits by taking unlimited commission-free orders directly on your own website and branded mobile app. Convert diners from delivery apps to loyal, direct customers and keep more profits on every repeat order. Restaurants save an average of $16,000 on commission fees each year with ChowNow. Drive more repeat orders with automated email marketing and print marketing, tailored to showcase your brand. With full access to customer data including contact info and ordering trends, you own your diner relationships. Personalize outreach and offer custom promotions to stay top of mind and keep diners coming back. Get unparalleled support every step of the way with ChowNow. Partner with a dedicated success manager to help you optimize your account and takeout strategy. Plus, you and your diners have access to our 24/7 award-winning customer support team. ChowNow is your partner in making online ordering simple and stress-free.

ChowNow for Restaurants Details
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ChowNow for Restaurants Community
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Product Description

Commission-free online ordering, built just for your restaurant.

How do you position yourself against your competitors?

At ChowNow, we believe that restaurants are what make our communities great. Every restaurant brand, no matter how small, should have access to tools and technology that will help them thrive.

Our online ordering platform allows you to take control of your restaurant’s digital presence, grow takeout sales, and strengthen customer loyalty—all without paying commissions. With our sustainable flat-fee pricing structure, you can boost your revenue and your profit margins.

Your customers can order in-store pickup, curbside, delivery, and contactless dine-in everywhere they connect with you online, including your own branded mobile apps for iPhone and Android.

Grow your customer base by taking orders straight from popular sites like Google, Instagram, Yelp, and TripAdvisor. Tools like email marketing, free loyalty programs, and print marketing increase ticket sizes and repeat orders.

Plus, ChowNow’s Restaurant Success Team will guide you through everything with dedicated account management, industry-leading expertise, and 24/7 support.

Seller Details
Seller
ChowNow
Year Founded
2011
HQ Location
Culver City, California
Twitter
@ChowNow
3,169 Twitter followers
LinkedIn® Page
www.linkedin.com
290 employees on LinkedIn®
Emma L.
EL
Overview Provided by:
Emma Liburdi

Recent ChowNow for Restaurants Reviews

Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
1.5 out of 5
"Fail. Every Time."
Pretty straightforward and easy to navigate, except for the final confirmation step. It never does.
Read more
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
4.5 out of 5
"Chow now fan"
Fixed cost and easy to use menu updates.
Read more
Pavkata S.
PS
Pavkata S.Small-Business (50 or fewer emp.)
5.0 out of 5
"Excellent service and integration"
Great support team with fast response time. Having access to customers email addresses directly also they build us an app they safe us a lot of fee...
Read more

ChowNow for Restaurants Pricing

ChowNow Pro, Annual Plan
$199.00
Per Month
ChowNow Premier, Annual Plan
$298.00
Per Month
ChowNow Hub
Starting at $119.00
Per Month
See all 3 ChowNow for Restaurants pricing levels
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ChowNow for Restaurants Media

ChowNow for Restaurants Demo - Order Aggregation
Ditch multiple tablets and reduce errors by syncing all your direct and delivery app online orders in one place.
ChowNow for Restaurants Demo - Advanced Reporting
Uncover insights to optimize your business with real-time analytics and self-serve reports.
ChowNow for Restaurants Demo - Direct Website Ordering
Protect profits with commission-free ordering on your website.
ChowNow for Restaurants Demo - Branded Mobile Apps
Make it easy for diners to order with an expert-built app that reflects your brand.
ChowNow for Restaurants Demo - Automated Email Marketing
Encourage diners to order more often with emails proven to drive sales.
ChowNow for Restaurants Demo - Restaurant Websites
Attract diners with a site optimized for ordering and search.
Answer a few questions to help the ChowNow for Restaurants community
Have you used ChowNow for Restaurants before?
Yes

Video Reviews

Review by C C.
ChowNow for Restaurants review by C C.
Play ChowNow for Restaurants review by C C.
Great platform for online ordering
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71 ChowNow for Restaurants Reviews

4.6 out of 5
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71 ChowNow for Restaurants Reviews
4.6 out of 5
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4.6 out of 5
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Overall Review Sentiment for ChowNow for RestaurantsQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Restaurants
AR
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about ChowNow for Restaurants?

Fixed cost and easy to use menu updates. Review collected by and hosted on G2.com.

What do you dislike about ChowNow for Restaurants?

Wish we could adjust orders and add $ when customers write in extras. Review collected by and hosted on G2.com.

Recommendations to others considering ChowNow for Restaurants:

Low cost, great customer service, excellent marketing, obtain customer information, east to use menu tool Review collected by and hosted on G2.com.

What problems is ChowNow for Restaurants solving and how is that benefiting you?

Not having to rely on 3rd party for deliveries with higher fees Review collected by and hosted on G2.com.

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Verified User in Restaurants
AR
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ChowNow for Restaurants?

My customer receives same price as if they were dining in the restaurant. Review collected by and hosted on G2.com.

What do you dislike about ChowNow for Restaurants?

I don't like that I have to pay extra commission on customers who find me through google Review collected by and hosted on G2.com.

What problems is ChowNow for Restaurants solving and how is that benefiting you?

Getting my food to those customers who can't get out and about right now. Review collected by and hosted on G2.com.

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DH
Small-Business(50 or fewer emp.)
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Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ChowNow for Restaurants?

Takes away the questions with orders. People are beer exactly what they want Review collected by and hosted on G2.com.

What do you dislike about ChowNow for Restaurants?

Sometimes changes to items a

Can be a bit difficult. Review collected by and hosted on G2.com.

What problems is ChowNow for Restaurants solving and how is that benefiting you?

Takes away time spent on the phone taking an order Review collected by and hosted on G2.com.

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RC
Small-Business(50 or fewer emp.)
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Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ChowNow for Restaurants?

The platform is easy to use and enables independents to have a hassle free online ordering and delivery presence on our own terms without the ridiculous fees that delivery middlemen charge. Review collected by and hosted on G2.com.

What do you dislike about ChowNow for Restaurants?

Would be way cooler if the end user customer ordering interface could be more customizable with styling and branding of the restaurant. Review collected by and hosted on G2.com.

Recommendations to others considering ChowNow for Restaurants:

Do not hesitate, you will be quite pleased. Review collected by and hosted on G2.com.

What problems is ChowNow for Restaurants solving and how is that benefiting you?

Freedom from third party delivery apps. Review collected by and hosted on G2.com.

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Verified User in Restaurants
AR
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ChowNow for Restaurants?

From the 1st day of sign up customer service has been better than any other 3rd parties. Review collected by and hosted on G2.com.

What do you dislike about ChowNow for Restaurants?

not enough promotion or media to inform people of Chow now. Review collected by and hosted on G2.com.

Recommendations to others considering ChowNow for Restaurants:

Internal promotions to use the chowNow website. Review collected by and hosted on G2.com.

What problems is ChowNow for Restaurants solving and how is that benefiting you?

All good Review collected by and hosted on G2.com.

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Verified User in Restaurants
AR
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ChowNow for Restaurants?

ChowNow's customer Service is superb. The fees are also very competitive. Review collected by and hosted on G2.com.

What do you dislike about ChowNow for Restaurants?

There's absolutely nothing I dislike about ChowNow. Review collected by and hosted on G2.com.

Recommendations to others considering ChowNow for Restaurants:

If you don't have an online ordering platform, consider using ChowNow as a partner, not just a service provider. Review collected by and hosted on G2.com.

What problems is ChowNow for Restaurants solving and how is that benefiting you?

We own a small restaurant that sits no more than 50 people. Having an online ordering platform helps make up for the amount of people we cant seat. Review collected by and hosted on G2.com.

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Verified User in Restaurants
AR
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about ChowNow for Restaurants?

Training staffs to use is very easy. Sleek tablet. Review collected by and hosted on G2.com.

What do you dislike about ChowNow for Restaurants?

I don't like that I don't have a custom button for how long the order will be ready if it's more than an hr. They used to have it then got rid of it. I don't like that they don't have data of what's the best selling data so that we can look at it weekly. It's an important business decision Review collected by and hosted on G2.com.

Recommendations to others considering ChowNow for Restaurants:

Good product and easy to use. Missing a few keys features such as available sales data. Review collected by and hosted on G2.com.

What problems is ChowNow for Restaurants solving and how is that benefiting you?

delivery and online ordering are great. Review collected by and hosted on G2.com.

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Verified User in Airlines/Aviation
AA
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about ChowNow for Restaurants?

The ability to change items when needed. Review collected by and hosted on G2.com.

What do you dislike about ChowNow for Restaurants?

Not being able to put in multiple menus like special and regular menu and run at the same time. Review collected by and hosted on G2.com.

What problems is ChowNow for Restaurants solving and how is that benefiting you?

The curbside pickup with COVID Review collected by and hosted on G2.com.

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JB
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about ChowNow for Restaurants?

The ease of changing things in the dashboard. Review collected by and hosted on G2.com.

What do you dislike about ChowNow for Restaurants?

You can not block modifiers on items without sending a request. Review collected by and hosted on G2.com.

Recommendations to others considering ChowNow for Restaurants:

It is a good company to work with and has very reasonable rates. Review collected by and hosted on G2.com.

What problems is ChowNow for Restaurants solving and how is that benefiting you?

We now have online ordering since ChowNow. Review collected by and hosted on G2.com.

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Verified User in Food & Beverages
AF
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ChowNow for Restaurants?

Menu development and alert system. Ease of use. Review collected by and hosted on G2.com.

What do you dislike about ChowNow for Restaurants?

Not being able to regulate deliveries with the 3rd party. Tipping for restaurant with the 3rd party delivery is non existent Review collected by and hosted on G2.com.

Recommendations to others considering ChowNow for Restaurants:

The tipping for delivery issue. Review collected by and hosted on G2.com.

What problems is ChowNow for Restaurants solving and how is that benefiting you?

None Review collected by and hosted on G2.com.

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