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Chisel

By Chisel Labs

4.7 out of 5 stars

How would you rate your experience with Chisel?

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Chisel Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the integrated AI features of Chisel, significantly enhancing productivity and streamlining workflow for teams. (14 mentions)
Users love the ease of use in Chisel, making product management intuitive and enjoyable with seamless integrations. (13 mentions)
Users appreciate the simple and intuitive UI of Chisel, enhancing their productivity and making product management enjoyable. (10 mentions)
Users value the adaptable roadmap and prioritization features of Chisel, enhancing product delivery and user feedback integration. (8 mentions)
Users highlight the intuitive design of Chisel, making product management tasks enjoyable and efficient. (7 mentions)
Users value Chisel's user-friendly roadmap feature, which simplifies prioritization and enhances collaboration with teams and stakeholders. (6 mentions)
Users find Chisel's feedback management efficient, streamlining input from various sources and aligning team priorities seamlessly. (2 mentions)
Users express frustration with the missing advanced features, hindering their ability to utilize Chisel effectively. (9 mentions)
Users experience a steep learning curve due to inadequate documentation, making it hard to utilize Chisel effectively. (5 mentions)
Users struggle with the lack of detailed documentation, making it difficult to learn and troubleshoot effectively. (4 mentions)
Users find Chisel's limited features such as mobile support and reporting hinder effective collaboration and productivity. (4 mentions)
Users experience slow loading times in Chisel, causing frustration and hindering overall productivity during their tasks. (4 mentions)
Users often face slow performance with Chisel, experiencing delays in loading and feature switching. (4 mentions)
Users find the limited customization options frustrating, wishing for more flexibility to tailor the tool to their needs. (3 mentions)
Users find integration issues problematic, with several requests for improved functionalities and additional capabilities. (2 mentions)
Users express concerns over performance issues, particularly with limited customization and complex search query capabilities. (2 mentions)

Top Pros or Advantages of Chisel

1. Features
Users appreciate the integrated AI features of Chisel, significantly enhancing productivity and streamlining workflow for teams.
See 14 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

0.0/5

"Slow and Buggy"

What do you like about Chisel?

the concept of its features looks good, but the execution is often lacking. Visual road mapping is difficult to use and prone to glitches.

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Made the workflow smooth with Chisel AI tools"

What do you like about Chisel?

We love the integrated AI approach Chisel has taken. It has reduced many of our discrepancies and saved our time without having to rely on any externa

2. Ease of Use
Users love the ease of use in Chisel, making product management intuitive and enjoyable with seamless integrations.
See 13 mentions

See Related User Reviews

AY

Akshat Y.

Mid-Market (51-1000 emp.)

5.0/5

"Exceptional tool for Customization"

What do you like about Chisel?

Within days of signing up, we were assigned a team member to take us through the workspace. Once we got used to the system, the usage became simpler.

AK

Anton K.

Mid-Market (51-1000 emp.)

4.5/5

"Powerful Collaboration Features"

What do you like about Chisel?

I like how intuitive and easy it is to create and update roadmaps in Chisel. The prioritization framework is also a standout, it's flexible and helps

3. User Interface
Users appreciate the simple and intuitive UI of Chisel, enhancing their productivity and making product management enjoyable.
See 10 mentions

See Related User Reviews

HN

Henry N.

Mid-Market (51-1000 emp.)

4.5/5

"Productivity Boosted"

What do you like about Chisel?

Chisel is clean, intutive and makes product management a lot more enjoyable

NJ

Nick J.

Small-Business (50 or fewer emp.)

4.5/5

"Phenomenal tool for PM"

What do you like about Chisel?

Chisel has many features which are can boost productivity of product teams It is also packed with simple to use and easy to understand Ui

4. Feature Development
Users value the adaptable roadmap and prioritization features of Chisel, enhancing product delivery and user feedback integration.
See 8 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

0.5/5

"Underwhelming"

What do you like about Chisel?

Discovered the platform via LinkedIn but it turned out to be not so great, the only good thing about the platform is that it has a good number of feat

DR

Donald R.

Mid-Market (51-1000 emp.)

4.5/5

"Boosting Efficiency with Chsiel Labs"

What do you like about Chisel?

Chisel Labs allows us to create adaptable roadmaps with prioritization features, ensuring that we deliver the right product at the right time.

5. Intuitive
Users highlight the intuitive design of Chisel, making product management tasks enjoyable and efficient.
See 7 mentions

See Related User Reviews

AY

Akshat Y.

Mid-Market (51-1000 emp.)

5.0/5

"Exceptional tool for Customization"

What do you like about Chisel?

Within days of signing up, we were assigned a team member to take us through the workspace. Once we got used to the system, the usage became simpler.

AK

Anton K.

Mid-Market (51-1000 emp.)

4.5/5

"Powerful Collaboration Features"

What do you like about Chisel?

I like how intuitive and easy it is to create and update roadmaps in Chisel. The prioritization framework is also a standout, it's flexible and helps

6. Planning
Users value Chisel's user-friendly roadmap feature, which simplifies prioritization and enhances collaboration with teams and stakeholders.
See 6 mentions

See Related User Reviews

AW

Asher W.

Small-Business (50 or fewer emp.)

5.0/5

"Customer Feedback section is powerful"

What do you like about Chisel?

Chisel is incredibly user-friendly. Even if you're not tech-savvy, you'll be able to get up and running quickly. Also, the roadmap feature is fantasti

EW

Erine W.

Enterprise (> 1000 emp.)

4.5/5

"Experience is great so far"

What do you like about Chisel?

What I like most about Chisel Labs is the Dependency Tracking feature. It allows us to visualize task dependencies and manage complex workflows more e

7. Feedback Management
Users find Chisel's feedback management efficient, streamlining input from various sources and aligning team priorities seamlessly.
See 2 mentions

See Related User Reviews

AY

Akshat Y.

Mid-Market (51-1000 emp.)

5.0/5

"Exceptional tool for Customization"

What do you like about Chisel?

Within days of signing up, we were assigned a team member to take us through the workspace. Once we got used to the system, the usage became simpler.

JP

Jimmy P.

Small-Business (50 or fewer emp.)

5.0/5

"Productivity Genius"

What do you like about Chisel?

It absolute power house, it has everything you need from customers feedback to planning the features and finally releasing the features according to c

Top Cons or Disadvantages of Chisel

1. Missing Features
Users express frustration with the missing advanced features, hindering their ability to utilize Chisel effectively.
See 9 mentions

See Related User Reviews

GR

Gabe R.

Mid-Market (51-1000 emp.)

4.5/5

"The Ultimate Tool for Team Collaboration"

What do you dislike about Chisel?

The search functionality in Chisel Labs could use improvement. Finding specific documents or conversations often takes longer than expected and can be

DC

Daryl C.

Mid-Market (51-1000 emp.)

4.5/5

"Maximizing Productivity with Chisel Labs"

What do you dislike about Chisel?

The lack of advanced reporting features can be limiting.

2. Learning Curve
Users experience a steep learning curve due to inadequate documentation, making it hard to utilize Chisel effectively.
See 5 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

0.5/5

"Underwhelming"

What do you dislike about Chisel?

Performance is a serious issue, the workspace doesn't load for a good number of seconds, the UI is okay and the learning curve seems very high to unde

ME

Mason E.

Mid-Market (51-1000 emp.)

4.5/5

"Highly Responsive"

What do you dislike about Chisel?

One aspect I find challenging is the lack of detailed documentation for some features. When encountering issues or trying to learn new functionalities

3. Learning Difficulty
Users struggle with the lack of detailed documentation, making it difficult to learn and troubleshoot effectively.
See 4 mentions

See Related User Reviews

ME

Mason E.

Mid-Market (51-1000 emp.)

4.5/5

"Highly Responsive"

What do you dislike about Chisel?

One aspect I find challenging is the lack of detailed documentation for some features. When encountering issues or trying to learn new functionalities

AW

Amber W.

Small-Business (50 or fewer emp.)

4.5/5

"A Wonderful Experience"

What do you dislike about Chisel?

Chisel Labs sometimes lacks detailed documentation and support resources for advanced features. This can make it challenging to fully utilize all the

4. Limited Features
Users find Chisel's limited features such as mobile support and reporting hinder effective collaboration and productivity.
See 4 mentions

See Related User Reviews

GR

Gabe R.

Mid-Market (51-1000 emp.)

4.5/5

"The Ultimate Tool for Team Collaboration"

What do you dislike about Chisel?

The search functionality in Chisel Labs could use improvement. Finding specific documents or conversations often takes longer than expected and can be

DC

Daryl C.

Mid-Market (51-1000 emp.)

4.5/5

"Maximizing Productivity with Chisel Labs"

What do you dislike about Chisel?

The lack of advanced reporting features can be limiting.

5. Slow Loading
Users experience slow loading times in Chisel, causing frustration and hindering overall productivity during their tasks.
See 4 mentions

See Related User Reviews

RL

Rajat L.

Mid-Market (51-1000 emp.)

5.0/5

"Streamlined Product Management System"

What do you dislike about Chisel?

With ample features available, I'd love to pull the tickets and other data easily in my workspace. I spent much of the time waiting.

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Made the workflow smooth with Chisel AI tools"

What do you dislike about Chisel?

We can benefit from getting more profound insights into the tickets, which would help us better understand our customers. We also observed a slight sl

6. Slow Performance
Users often face slow performance with Chisel, experiencing delays in loading and feature switching.
See 4 mentions

See Related User Reviews

RL

Rajat L.

Mid-Market (51-1000 emp.)

5.0/5

"Streamlined Product Management System"

What do you dislike about Chisel?

With ample features available, I'd love to pull the tickets and other data easily in my workspace. I spent much of the time waiting.

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Made the workflow smooth with Chisel AI tools"

What do you dislike about Chisel?

We can benefit from getting more profound insights into the tickets, which would help us better understand our customers. We also observed a slight sl

7. Limited Customization
Users find the limited customization options frustrating, wishing for more flexibility to tailor the tool to their needs.
See 3 mentions

See Related User Reviews

HN

Henry N.

Mid-Market (51-1000 emp.)

4.5/5

"Productivity Boosted"

What do you dislike about Chisel?

I would love to see flexibility in customizing the interface and reports to match my team's specific workflow

HA

Henry A.

Mid-Market (51-1000 emp.)

4.5/5

"The Missing Piece for Our Product Team"

What do you dislike about Chisel?

The customization options for the roadmap and feedback portal could be more robust.

8. Integration Issues
Users find integration issues problematic, with several requests for improved functionalities and additional capabilities.
See 2 mentions

See Related User Reviews

CO

Carlos O.

Small-Business (50 or fewer emp.)

4.5/5

"Very efficient tool"

What do you dislike about Chisel?

Not any major problems, only wished if there was mixable integration available

CG

Carolyn G.

Mid-Market (51-1000 emp.)

4.5/5

"Product pocess has become easier"

What do you dislike about Chisel?

All things are great but also needs more integrations

9. Performance Issues
Users express concerns over performance issues, particularly with limited customization and complex search query capabilities.
See 2 mentions

See Related User Reviews

RL

Rajat L.

Mid-Market (51-1000 emp.)

5.0/5

"Streamlined Product Management System"

What do you dislike about Chisel?

With ample features available, I'd love to pull the tickets and other data easily in my workspace. I spent much of the time waiting.

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

0.5/5

"Underwhelming"

What do you dislike about Chisel?

Performance is a serious issue, the workspace doesn't load for a good number of seconds, the UI is okay and the learning curve seems very high to unde

Chisel Reviews (89)

Reviews

Chisel Reviews (89)

4.7
89 reviews
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G2 reviews are authentic and verified.
AY
Customer Success Manager
Mid-Market (51-1000 emp.)
"Exceptional tool for Customization"
What do you like best about Chisel?

Within days of signing up, we were assigned a team member to take us through the workspace. Once we got used to the system, the usage became simpler. In the last couple of months, we've used the Classify ideas with AI, and it has been a game changer for us. We can quickly add labels to the ideas, track and get them sorted within seconds. This has saved us a lot of time, with 100% accuracy rate. Review collected by and hosted on G2.com.

What do you dislike about Chisel?

With the bulking of data, the glitch can be visible, hampering the wokflow. The team is quite supportive, so when we brought this issue to their notice, they immediately fixed it. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Mid-Market (51-1000 emp.)
"Made the workflow smooth with Chisel AI tools"
What do you like best about Chisel?

We love the integrated AI approach Chisel has taken. It has reduced many of our discrepancies and saved our time without having to rely on any external source to help us. Tools such as Capture Ideas, which analyze our tickets from Zendesk, which is our primary tool, are just the right features we needed. The UI is straightforward and refreshing, which is an added benefit. Review collected by and hosted on G2.com.

What do you dislike about Chisel?

We can benefit from getting more profound insights into the tickets, which would help us better understand our customers. We also observed a slight slowdown due to the overloading of data sets. Maybe the AI will take time to adapt to the tool, but having a polished version of these tools would greatly help us. Review collected by and hosted on G2.com.

RL
Management Trainee
Mid-Market (51-1000 emp.)
"Streamlined Product Management System"
What do you like best about Chisel?

From everything that Chisel has to offer, I prefer the new AI tech they've introduced exactly where a PM needs it. The AI Assistant's availability to utilize ideas for multiple purposes helps me get to the core of the idea and prioritize it accordingly. AI-generated feature descriptions are also one of my favourites and most used by our team. Review collected by and hosted on G2.com.

What do you dislike about Chisel?

With ample features available, I'd love to pull the tickets and other data easily in my workspace. I spent much of the time waiting. Review collected by and hosted on G2.com.

AW
Associate Product Manager
Small-Business (50 or fewer emp.)
"A Wonderful Experience"
What do you like best about Chisel?

What I like best about Chisel Labs is its comprehensive product roadmap feature. It allows us to visualize our product strategy and track progress against key milestones, ensuring that our development aligns perfectly with our strategic goals. Review collected by and hosted on G2.com.

What do you dislike about Chisel?

Chisel Labs sometimes lacks detailed documentation and support resources for advanced features. This can make it challenging to fully utilize all the tools available and troubleshoot issues effectively. Review collected by and hosted on G2.com.

NJ
Associate product manager
Small-Business (50 or fewer emp.)
"Phenomenal tool for PM"
What do you like best about Chisel?

Chisel has many features which are can boost productivity of product teams It is also packed with simple to use and easy to understand Ui Review collected by and hosted on G2.com.

What do you dislike about Chisel?

They dont allow you create multiple workspaces in free plan and dark mode is missing Review collected by and hosted on G2.com.

EM
Mid-Market (51-1000 emp.)
"Great capacity to Streamline Product Insights with Roadmaps Views"
What do you like best about Chisel?

Chisel roadmap features are best, and they can give a powerful boost to our product value. A bird' s-eye view of a product's lifecycle is essential in determining what features are being developed now and when they will be launched. Chisel's Roadmap Views provide that information in an easily digestible manner.

The timeline view presents a high-level overview of the roadmap, neatly showing the plan. It shows the big picture, which is inevitable in strategic planning.

The Kanban view provides an overview of roadmaps without date and enables us to visualize the status of initiatives in the backlog, staging, and production stages. Review collected by and hosted on G2.com.

What do you dislike about Chisel?

Some of the features are pretty basic which can be improved but we still love their product. Review collected by and hosted on G2.com.

RK
Enterprise (> 1000 emp.)
"Eradicating Silos with Flawless Syncs"
What do you like best about Chisel?

As a manager, I am using ADO, and maintaining a single source of truth between engineering work and product strategy proved challenging. Precious time was lost in syncing and copying updates between different platforms. Things changed when we started using Chisel. Its ADO integration connects Azure boards directly to Chisel's centralized workspace. Now, components, features, and all other metadata flow harmoniously and flawlessly between platforms. Engineering retains control over work tracking while our team oversees the full product vision and goals. Chisel, as a brilliant tool, connects varied roles so cohesively. If your organization demands coordinated collaborations, Chisel's flawless synchronizations are noteworthy for a demonstration to streamline your syncing process end-to-end in real time. Review collected by and hosted on G2.com.

What do you dislike about Chisel?

The same level of deeper integration for Slack and GitHub. And a few UX changes to make flows more explanatory. Review collected by and hosted on G2.com.

AM
Information Technology and Services
Small-Business (50 or fewer emp.)
"Uplifting Product Insights Through Chisel AI"
What do you like best about Chisel?

As product managers, synthesizing customer feedback and gaining meaningful insights can be never-ending. Chisel AI idea summarizations and classification have changed our way of working. We can now categorize thousands of customer ideas with a few clicks, identify trends and tags across all ideas and data, and generate robust, informed feature definitions - work that took days earlier is now done in seconds. This gives us more time for efficient deliberations and meaningful user journey planning. We can now easily cater to users' needs in a time-bound manner. Review collected by and hosted on G2.com.

What do you dislike about Chisel?

We need more rigorous integrations to scale. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Small-Business (50 or fewer emp.)
"Underwhelming"
What do you like best about Chisel?

Discovered the platform via LinkedIn but it turned out to be not so great, the only good thing about the platform is that it has a good number of features within it Review collected by and hosted on G2.com.

What do you dislike about Chisel?

Performance is a serious issue, the workspace doesn't load for a good number of seconds, the UI is okay and the learning curve seems very high to understand the entire platform. Review collected by and hosted on G2.com.

AT
Mid-Market (51-1000 emp.)
"Connecting with Customers for Customizable Creations"
What do you like best about Chisel?

As efficient managers, empathizing with our customers is critical, but conventional research methods often fall short. Now, with Chisel, product discovery is intuitive and meaningful. Its integrated Feedback Portal makes capturing customer feedback simple, while pre-built surveys address common queries. We can even target precise audiences from the built-in audience panel!

These insights empower our discussions. Chisel deserves first place if you want direct connections to create the best and foolproof products. Its UI/UX is beneficial, making customer connections clear for crafting at their core. Review collected by and hosted on G2.com.

What do you dislike about Chisel?

In some cases, a few challenges, such as deeper integrations and UI/UX flows, can be improved. Review collected by and hosted on G2.com.

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