CW
Charlotte W.
Director of Finance & HR
Mid-Market (51-1000 emp.)
"Easiest payroll software I have used! Staff is wonderful, personable, quite responsive to emails."
5/5
What do you like best about Checkwriters?

When my usual contact is not available, others can step in. Cross-training at best. Review collected by and hosted on G2.com.

What do you dislike about Checkwriters?

Lack of ability to write my own reports. Review collected by and hosted on G2.com.

Response from Dakota Hebert of Checkwriters
Edit edit

Hi Charlotte, thanks for the positive comments about our staff. If you're looking for more information about the custom report writer, please ask your Client Support Specialist as they'll be happy to help. In addition, we have several resources posted to the Knowledge Base - accessible within the Checkwriters platform - that provide info and tutorials on Reporting. Thanks again!

Verified User in Civil Engineering
AC
Verified User in Civil Engineering
Small-Business (50 or fewer emp.)
"Overall, I would recommend them."
4.5/5
What do you like best about Checkwriters?

During business hours they are typically very quick to respond when I have questions. Review collected by and hosted on G2.com.

What do you dislike about Checkwriters?

There is no one available on the weekends. also, when things are set up, sometimes they make mistakes. Review collected by and hosted on G2.com.

Response from Dakota Hebert of Checkwriters
Edit edit

Thank you for recommending Checkwriters - we're glad you have found us to be so quick and responsive.

Verified User in Accounting
AA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Great small local service"
5/5
What do you like best about Checkwriters?

Quick responses, thorough answers and kind customer service. Review collected by and hosted on G2.com.

What do you dislike about Checkwriters?

No complaints this far in our relationship. They're great! Review collected by and hosted on G2.com.

Response from Dakota Hebert of Checkwriters
Edit edit

Hello, thanks for the 5-star review! While the personable nature of our customer service may feel "small" and "local" - Checkwriters has thousands of clients across the country! Great to hear you are happy with our service and with the cost savings we've been able to provide.

Deon N.
DN
Deon N.
Mid-Market (51-1000 emp.)
"The best customer service in the industry"
5/5
What do you like best about Checkwriters?

Within a minute, I can get on the phone with a payroll specialist and they can help with any question I have. Review collected by and hosted on G2.com.

What do you dislike about Checkwriters?

The software is not incredibly intuitive Review collected by and hosted on G2.com.

Response from Dakota Hebert of Checkwriters
Edit edit

Thanks for the 5-star review and the endorsement of our customer service model! Please know that we continue to invest heavily in software development and are regularly releasing updates to the platform. We'd be happy to review your specific suggestions on where the platform can further improve - please email us anytime at feedback@checkwriters.com. Thank you for your support!

Matt Y.
MY
Matt Y.
Chief Operating Officer
Small-Business (50 or fewer emp.)
"Very professional company with rapid responses to questions or adjustments!"
4.5/5
What do you like best about Checkwriters?

Our client success specialist (Erika) has always been great. Their response time and help has been excellent. Review collected by and hosted on G2.com.

What do you dislike about Checkwriters?

Some of the online features can be a little unintuitive. Review collected by and hosted on G2.com.

Response from Dakota Hebert of Checkwriters
Edit edit

Hi Matt. Thanks for the great review and we're glad to hear our system has helped with managing employee data. We'll be sure to pass on your compliments to Erika!

TS
Timothy S.
Operations Manager
Small-Business (50 or fewer emp.)
"Reliable Service"
4/5
What do you like best about Checkwriters?

Provides service for many aspects of HR and payroll Review collected by and hosted on G2.com.

What do you dislike about Checkwriters?

Sometimes it's hard to speak with my account rep. Some other employees need to have more training in certain areas of HR and payroll Review collected by and hosted on G2.com.

Response from Dakota Hebert of Checkwriters
Edit edit

Hi Timothy, thank you for the review and for your suggestions - I'll forward along your comments. Glad to hear our tax service has helped!

CH
Craig H.
Director of Finance
Mid-Market (51-1000 emp.)
"Great Experience"
4.5/5
What do you like best about Checkwriters?

The staff is extremely cooperative and they follow through on pending issues. Review collected by and hosted on G2.com.

What do you dislike about Checkwriters?

Not all aspects of navigating the system is intuitive. Therefore, some training is required. Review collected by and hosted on G2.com.

Response from Dakota Hebert of Checkwriters
Edit edit

Hi Craig, thanks for the comments - especially about our staff following through on pending items you need addressed. Great to hear!

Verified User in Building Materials
AB
Verified User in Building Materials
Mid-Market (51-1000 emp.)
"Checkwriters ease of use makes a great payroll system."
5/5
What do you like best about Checkwriters?

Best part of Checkwriters is the availability of people to help with any issue that arises. Review collected by and hosted on G2.com.

What do you dislike about Checkwriters?

I dislike being put in a que when calling in. Review collected by and hosted on G2.com.

Response from Dakota Hebert of Checkwriters
Edit edit

Thank you for the 5-star rating! Our Client Support Team is always happy to help and get you guidance / answers ASAP.

Verified User in Defense & Space
AD
Verified User in Defense & Space
Mid-Market (51-1000 emp.)
"Great Payroll Service"
5/5
What do you like best about Checkwriters?

Customer service is top notch. Always talking to your account rep. Review collected by and hosted on G2.com.

What do you dislike about Checkwriters?

Not always at the top end of cutting edge technology. Review collected by and hosted on G2.com.

Response from Dakota Hebert of Checkwriters
Edit edit

Hello, thanks for your 5-star review and for your comments about our customer service!

Verified User in Primary/Secondary Education
AP
Verified User in Primary/Secondary Education
Mid-Market (51-1000 emp.)
"The software is very easy to use. Customer service is always helpful."
4/5
What do you like best about Checkwriters?

The simplicity of the software. Report features. Review collected by and hosted on G2.com.

What do you dislike about Checkwriters?

Not always a quick call back or reply to emailed questions. Review collected by and hosted on G2.com.

Response from Dakota Hebert of Checkwriters
Edit edit

Hello - thanks for the review and we're glad to hear that you find Checkwriters software easy to use. I'll be sure to forward your comments along to our Client Support team. If you'd like to discuss further, please email us at feedback@checkwriters.com! Thanks again.