---
title: Checkr Reviews
meta_title: 'Checkr Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 399 reviews by the users' company size, role or industry
  to find out how Checkr works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 399
  scale: '5'
date_modified: '2026-06-26'
parent_category:
  name: Pre-Employment Screening
  url: https://www.g2.com/categories/pre-employment-screening
---

# Checkr Reviews
**Vendor:** Checkr, Inc  
**Category:** [Background Check Software](https://www.g2.com/categories/background-check)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 399
## About Checkr
Checkr is building the data platform to power safe and fair decisions. Launched in 2014, we serve over 100,000 customers of all sizes and industries. Every year we complete tens of millions of background checks, helping companies modernize their hiring and cultivate trusted relationships in their workplaces and communities. Combining the power of AI with our team’s expert oversight, we’ve rebuilt the background check with technology at its core. With powerful automations and intuitive workflows, our data platform empowers our customers with fast and accurate information so they can assess risk with confidence, and make fair and compliant decisions. Recognizing that behind every background check is a real person, we prioritize fairness and transparency, offering a first-class, consumer-first experience and innovative tools that show the human stories behind the data. As a member of Pledge 1%, we’re committed to donating 1% of our product, equity, and profits to advance fair chance hiring through Checkr.org.



## Checkr Pros & Cons
**What users like:**

- Users find Checkr to be **user-friendly** , simplifying the process for both employers and candidates alike. (98 reviews)
- Users appreciate the **speed and thoroughness** of Checkr&#39;s background checks, greatly enhancing their hiring efficiency. (71 reviews)
- Users appreciate the **speed and ease of use** with Checkr, enhancing their hiring process efficiency. (47 reviews)
- Users value the **easy integrations** of Checkr with various platforms, enhancing flexibility and operational efficiency. (37 reviews)
- Users value the **quick and helpful customer support** of Checkr, enhancing their overall experience with the service. (30 reviews)
- Users highlight Checkr&#39;s **time-saving efficiency** , streamlining background checks and allowing faster hiring of top candidates. (29 reviews)
- Users appreciate the **easy integrations** of Checkr, streamlining background checks with seamless connections to existing systems. (28 reviews)
- User Interface (26 reviews)
- Helpful (24 reviews)
- Users value the **time-saving efficiency** of Checkr, enabling quick completion of onboarding tasks with minimal effort. (22 reviews)

**What users dislike:**

- Users experience **poor customer support** from Checkr, facing delayed responses and unresolved issues throughout their background check process. (28 reviews)
- Users experience **process delays** with Checkr, particularly in international searches and employment verifications, leading to frustration. (27 reviews)
- Users experience **delays** with Checkr, often facing limited visibility and challenges in resolving issues swiftly. (24 reviews)
- Users find **lack of clarity** in Checkr&#39;s processes and instructions, leading to confusion and potential errors. (17 reviews)
- Users find Checkr&#39;s information **unclear** , especially regarding background checks and confusing instructions on requirements and add-ons. (14 reviews)
- Users find the **slow checks** frustrating, often experiencing delays in background and employment verification processes. (13 reviews)
- Users experience **slow performance** with Checkr, facing delays in receiving results and support responses. (11 reviews)
- Expensive (9 reviews)
- Limited Access (9 reviews)
- Usability Issues (8 reviews)

## Checkr Reviews
  ### 1. Easy to use and for the most part fast results

**Rating:** 4.5/5.0 stars

**Reviewed by:** Antonio G. | Staffing Consultant, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 19, 2024

**What do you like best about Checkr?**

I use Checkr for background checks daily, I can say it is super easy to use, and super friendly as is integrated on the CRM that we use. Checkr delivers accurate results, enabling me to make hiring decisions quickly. Tracking the progress is super helpful as I keep all parties inform of the progress.

**What do you dislike about Checkr?**

In some instances it takes too long to get results

**What problems is Checkr solving and how is that benefiting you?**

Background check for new employees

  ### 2. Quality you can count on.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising

**Reviewed Date:** March 25, 2026

**What do you like best about Checkr?**

Fast Thorough - Options customizeable pkgs

**What do you dislike about Checkr?**

Expensive Changing dashboard don't mess with my presets

**What problems is Checkr solving and how is that benefiting you?**

We can reassure the vulnerable population that the people they hire are trustworthy

  ### 3. Fast, Thorough Background Checks with Responsive Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 26, 2026

**What do you like best about Checkr?**

Checkr is fast and thorough. They have always answered any question I have, and gotten back to me within 1 working day.

**What do you dislike about Checkr?**

Not sure if this has anything to do with Checkr, but asking for permission to run a background puts a delay on it.

**What problems is Checkr solving and how is that benefiting you?**

Making sure we can hire to work with elderly

  ### 4. Human Resources Manager

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Construction

**Reviewed Date:** January 25, 2026

**What do you like best about Checkr?**

I just began using Checkr... only about 5 background reports.  Still learning how to read these reports. Including MVR reports

**What do you dislike about Checkr?**

Haven't been using Checkr long enough to provide

**What problems is Checkr solving and how is that benefiting you?**

We had previously used HireRight and others for background MVR, we have moved into a new platform leadership choose to use the Checkr platform moving forward

  ### 5. Wide Screening Options and Fast Results with Excellent Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Shannon F. | Staffing Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 25, 2025

**What do you like best about Checkr?**

Lots of screening options to choose from, quick results, and customer service is helpful.

**What do you dislike about Checkr?**

Occasionally, there will be issues with reports downloading, but customer service is helpful in resolving it quickly.

**What problems is Checkr solving and how is that benefiting you?**

Background checks, urine drug screens, employment, and education verification. Saves us a lot of time!

  ### 6. Checkr Got Our Back

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mahmood M. | HR Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 26, 2025

**What do you like best about Checkr?**

I work in HR in a construction company, in fact, I am the entire HR department. We've had way too many problems with people slipping under the radar due to lackluster background checks. Within the first few weeks of using Checkr, We've caught 2 new hires who lied about their criminal history, one of them had serious allegations against them. We will be using Checkr for the next few decades. 

As a bonus, the process is very easy to use. to this day we've never had to use customer support.

**What do you dislike about Checkr?**

Speed, sometimes it takes up to 2 weeks to finish a report

**What problems is Checkr solving and how is that benefiting you?**

it's made background checks so much easier, just put in the name, email address of the new hire and they'll do the rest

  ### 7. Best background check system

**Rating:** 5.0/5.0 stars

**Reviewed by:** Veronica B. | HR, Construction, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 24, 2025

**What do you like best about Checkr?**

the turnaround time is great, always fast

**What do you dislike about Checkr?**

they are a little pricy but worth it, could be worse.

**What problems is Checkr solving and how is that benefiting you?**

It makes it easy to have peace of mind when hiring for our company

  ### 8. User-Friendly Interface

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 28, 2025

**What do you like best about Checkr?**

Checkr is extremely user friendly, I like the layout and that you can view things at a glance.

**What do you dislike about Checkr?**

I didn't love the update to layout/invitations initially

**What problems is Checkr solving and how is that benefiting you?**

Background checks for all our employees, it's a quick and easy process that I appreciate from a business standpoint and on the candidate level

  ### 9. Sr. Employee Engagement Specialist

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sakshi  S. | Employee Engagement speclist, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 03, 2025

**What do you like best about Checkr?**

Speed and Efficiency, User-Friendly Interface,Compliance: Checkr ensures that all background checks comply with legal regulations, including FCRA (Fair Credit Reporting Act), EEOC (Equal Employment Opportunity Commission), and state-specific laws. This reduces the risk for employers and helps them stay compliant during the hiring process.Customizable Reports: Checkr provides flexible reporting options, allowing employers to tailor the checks they perform based on specific hiring needs. This could include criminal background checks, identity verification, driving history, or employment verification, among others.

**What do you dislike about Checkr?**

1, ETA take to long sometimes, 2-We don't have direct contact details we need reach out vis emails, 3 Support response is slow.

**What problems is Checkr solving and how is that benefiting you?**

It helps in BGC for different clients, we can run multiple BGC, its user friendly, We have different reports for different states. We have downloaded the data whenever needed.

  ### 10. Quick and Easy

**Rating:** 4.5/5.0 stars

**Reviewed by:** Rachael M. | Director of Dining Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 12, 2024

**What do you like best about Checkr?**

CheckR is easy to use for new associates

**What do you dislike about Checkr?**

There is nothing that I dislike in my current role.

**What problems is Checkr solving and how is that benefiting you?**

Quick turnaround on background checks; if someone does not pass, they will not pass the FBI screening, so we are able to eliminate their offer immediately and find a new candidate.

  ### 11. Thorough backround checks!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Marne F. | Talent Lead, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 10, 2025

**What do you like best about Checkr?**

I love how easy it is to use Checkr! And I love how easily it integrates into our HR software.  When I go to hire someone, I just click a button and I can run a background check!

**What do you dislike about Checkr?**

It often takes longer than I anticipate for my background checks to come back.

**What problems is Checkr solving and how is that benefiting you?**

We use Checkr to run background checks on new employees.

  ### 12. Easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chelcie R. | Recruitment Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 27, 2024

**What do you like best about Checkr?**

I like that checkr is easy to use and easy to read. Checkr is also very detailed

**What do you dislike about Checkr?**

Sometimes it can take a bit for backgrounds to come back but I don't believe that is soley on checkr

**What problems is Checkr solving and how is that benefiting you?**

For all new hires we run background checks on them.

  ### 13. Simple and supportive process. All around good.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 28, 2026

**What do you like best about Checkr?**

Easy user interface for both backend users and candidates submitting their background check.

**What do you dislike about Checkr?**

Sometimes the support can be a bit delayed.

**What problems is Checkr solving and how is that benefiting you?**

Our team is using the tool easier with less questions and headaches than HireRight.

  ### 14. Great API, fast and easy to implement

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bruno L. | CTO, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 25, 2024

**What do you like best about Checkr?**

- Great API docs
- Ease of implementation
- Fast response times
- No downtimes

**What do you dislike about Checkr?**

- Nothing at this time, everything is working as expected

**What problems is Checkr solving and how is that benefiting you?**

We are background checking providers joining our platform and Checkr is providing a seemless way of achieving it.

  ### 15. reference

**Rating:** 4.5/5.0 stars

**Reviewed by:** Susan  F. | HR DIRECTOR, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 09, 2023

**What do you like best about Checkr?**

quick to respond with results; as well as quick to respond if we have questions on a delay or a particular result.

**What do you dislike about Checkr?**

would like the ability to speak to a person live, rather than just chat or email

**What problems is Checkr solving and how is that benefiting you?**

verifyring SS numbes and criminal history is primarily important to us.

  ### 16. Time-saving!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Zariah T. | Executive Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 20, 2025

**What do you like best about Checkr?**

Checkr saves us time without compromising quality. I love how quickly the background checks are done but how thorough they are. The interface is user-friendly and intuitive.

**What do you dislike about Checkr?**

I tried to set up a Checkr Embed using the API on our Wordpress site, but I wasn't able to get it to work. It requires a more technical skillset than I have, but the customer support in trying to get it set up and tested was great!

**What problems is Checkr solving and how is that benefiting you?**

Checkr does background checks for our mentor volunteers in a time-saving way. The volunteers are directed to the Checkr website from our website and we never receive questions about how to submit the check, so it's user-friendly for our mentors. I trust that the background checks are thorough. I appreciate that the check assessments are delivered to my inbox quickly. I love that there is auto-pay and that my monthly invoice is emailed to me.

  ### 17. Easy to make hiring decisions

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Construction

**Reviewed Date:** January 13, 2026

**What do you like best about Checkr?**

It helps in making the right choice for hiring purposes/

**What do you dislike about Checkr?**

It's good, I don't dislike it. I used it at my old job as well.

**What problems is Checkr solving and how is that benefiting you?**

MVR - we need to make sure that our drivers have valid/good driving licenses.

  ### 18. Easy to use and is a one stop shop!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Malley A. | HR Generalist, Enterprise (> 1000 emp.)

**Reviewed Date:** March 20, 2025

**What do you like best about Checkr?**

I like that you can have multiple packets for difference uses and it's so easy to use.
We have multiple companies that need different checks and we can easily assign the one needed for each candidate. The customer service is usually great as well! This is an everyday tool for our team.

**What do you dislike about Checkr?**

Sometimes checks take a while to complete so I am left waiting on results. I have also noticed that the information that candidates enter about the professional license (correct information) mismatches the found information and results in a Consider result.

**What problems is Checkr solving and how is that benefiting you?**

Checkr meets our need of company required checks and allows us to do everything we need in one place.

  ### 19. Office Secretary

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Religious Institutions

**Reviewed Date:** November 25, 2025

**What do you like best about Checkr?**

Fast, reliable and secure results.  Easy to use

**What do you dislike about Checkr?**

I haven't found anyyhing that I dislike.

**What problems is Checkr solving and how is that benefiting you?**

Church is growing and need to keep our kids safe

  ### 20. Checkr makes running CBI background checks fast, easy and convenient!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care

**Reviewed Date:** February 12, 2026

**What do you like best about Checkr?**

Efficient and thorough! Easy and convenient!

**What do you dislike about Checkr?**

Nothing. Checkr is great! There is nothing I do not like.

**What problems is Checkr solving and how is that benefiting you?**

CBI Background checks and DMV checks

  ### 21. Reliable, Quick Turn Around, Ease to Navigate, Detailed, Ease of Use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Danielle B. | Human Resources Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 25, 2024

**What do you like best about Checkr?**

Reliable information
Quick Turn Around of files
Ease for both Employer and candidate to use
Great Customer Service
Great and quick turnaround time
Customizable alerts for screening

**What do you dislike about Checkr?**

Would like one single contact or team for account

**What problems is Checkr solving and how is that benefiting you?**

Clear information to make hiring decisions

  ### 22. Falling short, and lots of HIDDEN FEES!

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 06, 2025

**What do you like best about Checkr?**

I thought it was going to be integrated, simple and straight-forward. It is not. So not much at this time.

**What do you dislike about Checkr?**

They are not timely. It takes weeks sometimes to get a full vetted check. Most often things are not complete, however. People can opt out of what is retrieved. And their fees seem to go up with out notice (even though you sign up for a fee upfront).

**What problems is Checkr solving and how is that benefiting you?**

Should be an integrated background check with my HR & Payroll services company -> TO DO background checks.

  ### 23. GOOD SOURCE

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 28, 2025

**What do you like best about Checkr?**

Checkr is good about their quick response on getting the reports back

**What do you dislike about Checkr?**

Checkr is not clear on the different background checks and what is required by law

**What problems is Checkr solving and how is that benefiting you?**

LEGAL BACKGROUND CHECK AND THE PHYSICAL TEST

  ### 24. President

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad

**Reviewed Date:** January 16, 2026

**What do you like best about Checkr?**

Relatively quick check and getting the report on MVR for commercial drivers

**What do you dislike about Checkr?**

Not having a real human in customer service phone support

**What problems is Checkr solving and how is that benefiting you?**

Checking the drivers history on potential hiring candidates

  ### 25. Easy background checks

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jay Y. | General Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 09, 2025

**What do you like best about Checkr?**

The process is quick and easy. Only takes about a minute to complete.

**What do you dislike about Checkr?**

A secondary noticiation system for individuals so they know they have a background check to do. A text message would be great

**What problems is Checkr solving and how is that benefiting you?**

It allows us to know the status of potential applicants prior to making offers

  ### 26. Quick, simple, and complete background checking process

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dawn M. | Benefits Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 20, 2025

**What do you like best about Checkr?**

Checkr offers us the ability to integrate it into our staff and volunteers' people management, as well as make it easy to request background checks and incorporate results into our people management system.  It also allows manual checks when working with our international staff.  It is easy to implement into our processes as we maintain our background checks frequently for continued reassurance for our workers.

**What do you dislike about Checkr?**

Some of the integration for international was difficult initially, yet customer support helped us navigate that aspect.

**What problems is Checkr solving and how is that benefiting you?**

It allows us to verify the safety and security of individuals working with children or vulnerable populations.

  ### 27. Checkr makes it super easy, and quick to run whatever background report you may need.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Abigail F. | Staffing Consultant, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 18, 2023

**What do you like best about Checkr?**

How simple it is to use, and review detailed reports.

**What do you dislike about Checkr?**

The ETA for some may take longer than we would like.

**What problems is Checkr solving and how is that benefiting you?**

Checkr makes it super easy to access the information you need to make a quick decision regarding a potential employee.

  ### 28. Quick and Easy to Use—A Real Time Saver

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.)

**Reviewed Date:** October 28, 2025

**What do you like best about Checkr?**

Its quick and easy. It makes it a very convenient platform.

**What do you dislike about Checkr?**

There isn't anything I do not like about Checkr

**What problems is Checkr solving and how is that benefiting you?**

Delivering background checks quickly and easily.

  ### 29. Background checks with reliable results!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Claire G. | Executive Assistant, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 02, 2025

**What do you like best about Checkr?**

Checkr makes the background check process simple and quick. The reports are easy to read and it’s usually a quick turn around time. It also streamlines the process by allowing you to send it to your employees for them to fill out.

**What do you dislike about Checkr?**

The only thing I dislike about checkr is that the international search usually takes a while or will always stay in the review stage.

**What problems is Checkr solving and how is that benefiting you?**

As an accounting firm we need quick and accurate background checks for all employees due to us handling sensitive financial information.

  ### 30. Simplistic and Easy

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 20, 2025

**What do you like best about Checkr?**

Checkr makes running a background check a breeze. Their simple platform, laid out by packages and what is included in them makes the ease of it simple in nature. It was so easy to get setup and begin running background checks immediately. My assistant and I use Checkr at least one a week and it offers us the ability to do background checks for all employees all over the world.

**What do you dislike about Checkr?**

I need to find out how long the years go back on the platform and if they have the ability to pull 10 years back instead of 7.

**What problems is Checkr solving and how is that benefiting you?**

It helps us have all of our background checks in one area. Our clients sometimes require redacted background checks for those working on their accounts, and Checkr makes things simplistic with having all of them in there.

  ### 31. Quality Services

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bianca H. | Compliance, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 14, 2025

**What do you like best about Checkr?**

Checkr's integration with numerous ATS platforms truly enhances it's utility capabalities. I really enjoy being able to launch background checks and drug screen invitations right from our Bullhorn profiles. The intuitive dashboard design simplifies the process for both our employees and our departments. I use Checkr on a daily basis and have had instances in which I require some assistance, the Chatbot has been extremely helpful and our Checkr representative has always been easy to get a hold of as well.

**What do you dislike about Checkr?**

Some emplyment verificcations often take too long or return inconclusive.

**What problems is Checkr solving and how is that benefiting you?**

Checkr has integrated with our main platform, Bullhorn, which truly saves us time and confusion by having everything in one place.

  ### 32. cool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Construction

**Reviewed Date:** December 27, 2025

**What do you like best about Checkr?**

It's quick and easy and it integrates with Bamboo

**What do you dislike about Checkr?**

you have to reach out to support for access to certain things and it's not spelled out that well for users

**What problems is Checkr solving and how is that benefiting you?**

onboarding

  ### 33. Really efficient great service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sheri R. | HR Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 08, 2025

**What do you like best about Checkr?**

quick results, easy to build custom packages

**What do you dislike about Checkr?**

the main page (for employers) is a bit confusing, you have to scroll down to get started.

**What problems is Checkr solving and how is that benefiting you?**

it's part of our prehire requirements, so allows us to quickly hire staff

  ### 34. So far so good

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 14, 2025

**What do you like best about Checkr?**

Reports come back much quicker than our previous vendor.

**What do you dislike about Checkr?**

So far nothing is has been a negative, we have had a good results.

**What problems is Checkr solving and how is that benefiting you?**

The turnaround time is much faster than our previous vendor. It is also nice that I see they are integrated with many of the HRIS systems I have been looking at.

  ### 35. Would appreciate more than 1 outreach per day for employers

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Aviation & Aerospace | Enterprise (> 1000 emp.)

**Reviewed Date:** August 07, 2025

**What do you like best about Checkr?**

I like how information is presented from the employer view, it's easy to see when/how Checkr has attempted to reach former employers. Easy to see items on an employee's report that we need to flag to leadership for evaluation.

**What do you dislike about Checkr?**

I dislike how long Checkr takes for employment verification and county searches. We've had to delay start dates due to some county searches taking up to three weeks, with no explanation or ability to expedite.

**What problems is Checkr solving and how is that benefiting you?**

We benefit by Checkr making sure our employee's have clean driving records, and are truthful about their employment history and experience.

  ### 36. No customer service representatives available to assist users with problems website.

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Veterinary

**Reviewed Date:** October 16, 2025

**What do you like best about Checkr?**

At this point, there is not much I like about the user interface.

**What do you dislike about Checkr?**

Website and the ability to get in touch with anyone to assist with questions regarding our service.

**What problems is Checkr solving and how is that benefiting you?**

Unable to troubleshoot why our applicants are not receiving invitations to submit their information to run a background check.  This has impacted our business by losing candidates

  ### 37. Fast Screenings

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jennifer S. | Human Resources Generalist, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 20, 2022

**What do you like best about Checkr?**

Support around when needed, and fast screenings

**What do you dislike about Checkr?**

The only downside  would be being notified when candidates have submitted information

**What problems is Checkr solving and how is that benefiting you?**

Previously the screenings would take days, now it  only takes minutes

  ### 38. Simple, Reliable

**Rating:** 5.0/5.0 stars

**Reviewed by:** Susannah C. | HR Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 08, 2025

**What do you like best about Checkr?**

Easy to use for the company and our candidates

**What do you dislike about Checkr?**

sometimes hard to find information, lots of scrolling

**What problems is Checkr solving and how is that benefiting you?**

conducting background checks with quality and efficiency so we can hire people quickly.

  ### 39. Easy and Compliance Background Check Company

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gillian S. | Director of HR, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 25, 2025

**What do you like best about Checkr?**

Checkr is easy to use and integrates with our HRIS system through an EDI feed and easy to set up. All background information that has been provided to us is accurate and does not need further investigations. Is also very user friendly for candidates. We use Checkr for background checks and DOT compliance daily and their customer support is very responsive.

**What do you dislike about Checkr?**

We honestly don't have anything negative to say about Checkr.

**What problems is Checkr solving and how is that benefiting you?**

Checkr eliminates a lot of the grunt work and their technology makes it easy to avoid the nitty gritty work.

  ### 40. Easy Interface and fast results!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Javier G. | HR/Recruiter, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 20, 2025

**What do you like best about Checkr?**

I like Checkr because it is user friendly and with several features and add-ons. It integrates with our CRM making it seamless and smooth. You receive results pretty quickly which is great when I have a last-minute hire. I highly recommend Checkr to all HR professionals.

**What do you dislike about Checkr?**

Would like to see a dark mode feature other than that, it's great.

**What problems is Checkr solving and how is that benefiting you?**

Checkr is helping us weed out bad candidates by providing us with the most up to date information about candidates.

  ### 41. Good performance

**Rating:** 5.0/5.0 stars

**Reviewed by:** Manisha S. | Lead Employee Engagement Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 28, 2025

**What do you like best about Checkr?**

Checkr is a software that helps in quick, clear, and reliable background check services. It makes the process easy to detect the criminal check and drug results properly. Very easy to use and understand.

**What do you dislike about Checkr?**

I think sometimes the customer support can be slow, which leads to users getting annoyed when they're trying to resolve issues quickly.

**What problems is Checkr solving and how is that benefiting you?**

Checkr helps to keep us in compliance and also a save timing process. The accuracy of getting results from Checks is very quick which helps the hiring process more comfortable.

  ### 42. Effortless to Use and Highly Intuitive

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Maritime | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 16, 2025

**What do you like best about Checkr?**

Ease of use, Implementation and Features available

**What do you dislike about Checkr?**

Nothing really that I dislike. Everything is working to expections.

**What problems is Checkr solving and how is that benefiting you?**

protentional issues

  ### 43. Good, just not great

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 15, 2025

**What do you like best about Checkr?**

Ease of use. We have it integrated with BambooHR and running checks has been very easy.

**What do you dislike about Checkr?**

You can never get a hold of a real person. It is very annoying.

**What problems is Checkr solving and how is that benefiting you?**

It isn't really solving any problems. We need to run background checks on staff because of the nature of our business. We have used Checkr and VicTig.

  ### 44. How Checkr Made it so Easy

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 08, 2025

**What do you like best about Checkr?**

The integration with WellSky, it made it very easy to check the background check results with just one click

**What do you dislike about Checkr?**

The need to get a confirmation from the applicant to run the background check while they have already signed an authorization form, other providers like VSP don't need that

**What problems is Checkr solving and how is that benefiting you?**

The integration with WellSky and making it accessible with just one click

  ### 45. Ease of Use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care

**Reviewed Date:** September 26, 2025

**What do you like best about Checkr?**

Ease of having the potential employee submit their information themselves. This allows more focus on other areas of the daily tasks.

**What do you dislike about Checkr?**

The addons. There should be clumped packages to pick from vs accidentally adding something to the background that is not needed.

**What problems is Checkr solving and how is that benefiting you?**

Helping to know that our staff are meeting requirements for our clients in their homes.

  ### 46. Easy and efficient background check system

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care

**Reviewed Date:** September 11, 2025

**What do you like best about Checkr?**

Ease of use. Fast and thorough background check.

**What do you dislike about Checkr?**

I cannot find anything I dislike about Checkr

**What problems is Checkr solving and how is that benefiting you?**

Providing thorough background checks for new hires

  ### 47. Quick and convenient

**Rating:** 4.5/5.0 stars

**Reviewed by:** Y. S. | Outreach Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 24, 2025

**What do you like best about Checkr?**

The process of ordering a background check is quick and easy. I appreciate that there are not a lot of steps to complete.

**What do you dislike about Checkr?**

I haven't found anything that I dislike other than I have to log back in after a few minutes of idleness.

**What problems is Checkr solving and how is that benefiting you?**

Makes the background checks convenient. There is no in-person steps that need to be taken and the results are fairly quick.

  ### 48. Great quick and easy check, but be careful with results

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Commercial Real Estate | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 20, 2025

**What do you like best about Checkr?**

I was offered to use Checkr through our HCM software, and the integration was seamless. Requesting a pre-employment background check and annual MVR check on our fleet staff is super simple with quick turnaround times.

**What do you dislike about Checkr?**

If something comes back on the background check report, there is no customer support. The report is not reviewed or investigated by a person, and thus, there is no one who can help with further inquiries on the details of the record. The only suggestion they had to offer was to purchase another report.

**What problems is Checkr solving and how is that benefiting you?**

Checkr makes it simple to order background pre-employment screenings and MVR checks.

  ### 49. Gets the Job DONE!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kari D. | HR &amp; Payroll Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 25, 2024

**What do you like best about Checkr?**

The integration with Paylocity's Recruiting Module.
Their Customer Service is pretty darn good - very responsive

**What do you dislike about Checkr?**

They do not do checks on Minors, so we still need another service for those background checks.

**What problems is Checkr solving and how is that benefiting you?**

We have a compliance heavy contract with the MLB and Checkr helps with that - both the initial background check and the "Subscription" service.

  ### 50. Checkr provides quick and reliable information for our background checks.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Commercial Real Estate | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 10, 2025

**What do you like best about Checkr?**

The website is easy to navigate and order background checks.

**What do you dislike about Checkr?**

At this time, I do not have any negative feedback.

**What problems is Checkr solving and how is that benefiting you?**

They perform our background checks that we do on every new hire.  In addition, they do MVRs for our employees who have a company vehicle.


## Checkr Discussions
  - [Is Checkr integratable with Ceridian?](https://www.g2.com/discussions/is-checkr-integratable-with-ceridian) - 1 comment, 1 upvote
  - [What is the report type that will give us a faster turnaround time to complete?](https://www.g2.com/discussions/what-is-the-report-type-that-will-give-us-a-faster-turnaround-time-to-complete) - 1 comment, 1 upvote
  - [Does Checkr have a web-based or API product?](https://www.g2.com/discussions/does-checkr-have-a-web-based-or-api-product) - 1 comment, 1 upvote
  - [Who uses Checkr?](https://www.g2.com/discussions/who-uses-checkr) - 1 comment

- [View Checkr pricing details and edition comparison](https://www.g2.com/products/checkr/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-06-27+01%3A06%3A28+-0500&secure%5Bsession_id%5D=9de1747b-21fc-495d-898d-90b00fa08aea&secure%5Btoken%5D=87a485da2672faf5cb02d6f4101f2c9e4727a4f18978fbc9469e3b5f8929eec5&format=llm_user)
## Checkr Integrations
  - [Able by Bullhorn](https://www.g2.com/products/able-by-bullhorn/reviews)
  - [BambooHR](https://www.g2.com/products/bamboohr/reviews)
  - [Bullhorn](https://www.g2.com/products/bullhorn/reviews)
  - [EMS](https://www.g2.com/products/employee-monitor-system-ems/reviews)
  - [Greenhouse](https://www.g2.com/products/greenhouse/reviews)
  - [Gusto](https://www.g2.com/products/gusto/reviews)
  - [ICIMS](https://www.g2.com/products/icims/reviews)
  - [JazzHR](https://www.g2.com/products/jazz-co/reviews)
  - [Paradox](https://www.g2.com/products/paradox/reviews)
  - [Paylocity](https://www.g2.com/products/paylocity/reviews)
  - [Planning Center People](https://www.g2.com/products/planning-center-people/reviews)
  - [Planning Center Services](https://www.g2.com/products/planning-center-services/reviews)
  - [Rippling](https://www.g2.com/products/rippling/reviews)
  - [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews)
  - [UKG Pro](https://www.g2.com/products/ukg-pro/reviews)
  - [Vanta](https://www.g2.com/products/vanta/reviews)
  - [WellSky Personal Care](https://www.g2.com/products/wellsky-personal-care/reviews)
  - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews)

## Checkr Features
**Background Check Administration**
- Screening and Assessments
- Compliance
- Dashboard

**Drug Testing Administration**
- Screening and Assessments
- Compliance
- Dashboard
- Integrations

**Platform Content**
- Templates
- Automated
- Reports

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Agentic AI - SAP Store**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Background Check Data**
- Real-Time Tracking
- Platform Search
- Alerts and Notifications

**Drug Testing Data**
- Real-Time Tracking
- Alerts and Notifications

**Platform Basics**
- Optimization
- Interoperability
- Performance

**Background Check Additional Functionality**
- Integrations
- Mobility
- Messaging

**Drug Testing Additional Functionality**
- Mobility
- Messaging
- Payment

**Platform Additional Functionality**
- Integrations
- Identity verification
- Fraud detection
- Custom branding

**Platform Data**
- Visualization
- Security and Compliance
- Alerts and Notifications
- GDPR Compliant

**AI Insight Check - Background Check**
- Insight Check

**Platform**
- Customization 
- Integration APIs
- Internationalization
- User, Role, and Access Management
- Performance
- Mobility
- Reporting
- Dashboards

**AI Investigation and Verification - Background Check**
- Verification

## Top Checkr Alternatives
  - [VICTIG Background Checks](https://www.g2.com/products/victig-background-checks/reviews) - 4.7/5.0 (506 reviews)
  - [HireRight](https://www.g2.com/products/hireright/reviews) - 3.9/5.0 (174 reviews)
  - [Certn](https://www.g2.com/products/certn/reviews) - 4.7/5.0 (201 reviews)

