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all the info is online ,everything is digital ,past recoreds can be relooked if neeeded,alerts are sent via email if any delay in the cheks or drop in temperature of the fridges or freezers,it keeps you on top of your dailt work task not only boh but even host,runners . Review collected by and hosted on G2.com.
it can be time consuming if you have added to many dishes to take the temperature.the probe should come with a cover to secure the metal part from corss contimination,also the handle part sometimes can be a bit fragile . Review collected by and hosted on G2.com.
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I love how simple the software is to use. Very easy to navigate through the dashboard also. For me, as a head chef, it has made my life a LOT easier. Review collected by and hosted on G2.com.
It needs a louder alarm on the memos. I can't hear the alert on the loudest setting in the kitchen. Review collected by and hosted on G2.com.
Very clear. Can easily see what's alerting. System works and has saved stock on several occasions. Review collected by and hosted on G2.com.
It would be more helpful if we could make adjustments to our sensor configurations on the system. We often move and repurpose freezers as part of our regular operations, and this can lead to sensors alarming or going offline and remaining in that state. It would be helpful if we could:
- Move sensors between hubs. I know how to swap one sensor for another but not move a specific sensor from one hub to another.
- Move sensors between locations to be viewed with other sensors in the locations we want.
- Remove sensors from our system that might be damaged or have gone missing.
- Be able to deactivate rules or alerts even if a sensor is alarming on one of them. It can be problematic if a sensor has been moved away intentionally and we have to put it back in a fridge or freezer before we can stop it alerting. Happy to have an "are you sure you wish to deactivate this alert" if the device is in an alerted state, but I would appreciate the option.
- Have a way of "fire testing" our alert system. It has been raised by our QA department that if there was a problem with one of our sensors, we might not necessarily know about it. It was suggested that we intentionally trigger alerts on a regular basis without actually changing temperatures (like a fire alarm test). Not sure if we can do this at the moment however.
- Have an account manager who could be our main point of contact when we need assistance. Sometimes have found submitting help tickets can take a lot of time before results. Review collected by and hosted on G2.com.
Very easy to use and manage, accurate and consistant. Ticks every box. Even if wifi drops or powercut you can still carry on and use it. Review collected by and hosted on G2.com.
We have use the product for 3 years and is starting to show some little cracks around the screen which will need to be replaced. The only other thing which is not about the product per say is management fear of a system like this in regards to not having a wall full of paper Review collected by and hosted on G2.com.
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The thermometers so delivery's and cooked food Review collected by and hosted on G2.com.
The tech needs to use 5G tech incase Wi-fi goes down
You should be able to change the product your probing with the thermometers rather than the tablet
The tablet should have face recognition
The back office needs to be user friendly
It's a nightmare trying to get hold of anyone to deal with tech issues Review collected by and hosted on G2.com.
Overall real time picture of the HACCP / temperature monitoring data Review collected by and hosted on G2.com.
Different offices or location under one accunts so sharing common duties, etc.. not ideal Review collected by and hosted on G2.com.
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I don't have to be onsite and I know all the checks are being completed in a timely manner. Review collected by and hosted on G2.com.
The blue tooth probe needs to be more robust, and you don't know if the probe battery is flat. Review collected by and hosted on G2.com.
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