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Top 10 ChatSupport Alternatives & Competitors

By AnywhereWorks
(28)4.5 out of 5

Looking for alternatives or competitors to ChatSupport? Live Chat Software is a widely used technology, and many people are seeking time saving, high quality software solutions with co-browsing, in-app messaging, and lead development. Other important factors to consider when researching alternatives to ChatSupport include user experience. The best overall ChatSupport alternative is Tidio. Other similar apps like ChatSupport are ActiveCampaign, Zoho Desk, Zendesk Support Suite, and Salesforce Service Cloud. ChatSupport alternatives can be found in Live Chat Software but may also be in Help Desk Software or Marketing Automation Software.

Best Paid & Free Alternatives to ChatSupport

  • Tidio
  • ActiveCampaign
  • Zoho Desk
Show More

Top 10 Alternatives to ChatSupport Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how ChatSupport stacks up to the competition, check reviews from current & previous users in industries like Information Technology and Services, Computer Software, and Banking, and find the best product for your business.
    #1

  1. Tidio

    By Tidio
    (1,615)4.7 out of 5

    2. Tidio is a customer communication product. It provides multi-channel support so users can communicate with customers on the go. Live chat, messenger, or email are all supported.

    Categories in common with ChatSupport:

    Reviewers say compared to ChatSupport, Tidio is:

    Easier to admin
    Easier to do business with
    Better at support
    See all Tidio reviews
    #2

  2. ActiveCampaign

    By ActiveCampaign
    (13,790)4.5 out of 5

    3. ActiveCampaign offers effortless email and marketing automation. Grow your business with AI-powered automations that suggest, personalize, and validate your marketing campaigns. With hundreds of automation triggers and actions, conditional routing, and an AI-powered drag-and-drop builder, you can create deeper automations than the competition, faster.

    Categories in common with ChatSupport:

    Reviewers say compared to ChatSupport, ActiveCampaign is:

    Easier to do business with
    See all ActiveCampaign reviews
    #3

  3. Zoho Desk

    By Zoho
    (6,200)4.4 out of 5

    4. Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.

    Categories in common with ChatSupport:
    See all Zoho Desk reviews
    #4

  4. Zendesk Support Suite

    By Zendesk
    (6,149)4.3 out of 5

    5. Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.

    Categories in common with ChatSupport:

    Reviewers say compared to ChatSupport, Zendesk Support Suite is:

    Slower to reach roi
    See all Zendesk Support Suite reviews
    #5

  5. Salesforce Service Cloud

    By Salesforce
    (5,607)4.4 out of 5

    6. Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.

    Categories in common with ChatSupport:

    Reviewers say compared to ChatSupport, Salesforce Service Cloud is:

    More expensive
    See all Salesforce Service Cloud reviews
    #6

  6. Freshdesk

    By Freshworks
    (3,501)4.4 out of 5

    7. Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.

    Categories in common with ChatSupport:

    Reviewers say compared to ChatSupport, Freshdesk is:

    Easier to admin
    Easier to do business with
    See all Freshdesk reviews
    #7

  7. Intercom

    By Intercom, Inc.
    (3,324)4.5 out of 5

    8. Intercom is the leader in AI-first Customer Service, dramatically improving experiences for customers, support agents, and managers. For customers, Intercom enables the best customer experience by instantly resolving 50% of support volume, in any language, any time and any channel, providing actionable insights for optimizing support content, and offering a seamlessly integrated help center accessible through any channel. Support agents benefit from a massive increase in productivity, with Fin AI Copilot enhancing efficiency by 31%, a shared inbox for seamless collaboration and tickets that continue the conversation. Managers can use Intercom to elevate customer satisfaction, monitor and optimize support operations with AI insights (coming soon), and automate repetitive tasks with Workflows. Intercom is fully omnichannel and also integrates with all the tools support teams use most - making Intercom the only complete AI-first customer platform in the industry.

    Categories in common with ChatSupport:

    Reviewers say compared to ChatSupport, Intercom is:

    Slower to reach roi
    Easier to admin
    Easier to do business with
    See all Intercom reviews
    #8

  8. Birdeye

    By Birdeye
    (3,147)4.7 out of 5

    9. Birdeye is a reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s all-in-one platform to effortlessly manage online reputation, connect with prospects through digital channels, and gain customer experience insights to grow sales and thrive.

    Categories in common with ChatSupport:

    Reviewers say compared to ChatSupport, Birdeye is:

    Easier to admin
    Easier to do business with
    Better at support
    See all Birdeye reviews
    #9

  9. HubSpot Service Hub

    By HubSpot
    (2,493)4.4 out of 5

    10. Customer service software that makes it easy to manage and connect with customers, and truly help them succeed. You’ll make customers happier, keep them longer, and grow your business faster. Service teams can show the value of their work and prove an actual return on investment because Service Hub is part of the HubSpot CRM platform.

    Categories in common with ChatSupport:

    Reviewers say compared to ChatSupport, HubSpot Service Hub is:

    Slower to reach roi
    Easier to do business with
    Easier to admin
    See all HubSpot Service Hub reviews
    #10

  10. Front

    By Front App
    (2,245)4.7 out of 5

    11. Front takes out the pain of shared inboxes (contact@, team@, jobs@...) by introducing collaboration in email.

    Categories in common with ChatSupport:

    Reviewers say compared to ChatSupport, Front is:

    Slower to reach roi
    Easier to do business with
    Easier to admin
    See all Front reviews

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