ChatSpark Reviews & Product Details

I had the opportunity to integrate ChatSpark into one of the companies I worked for, and customer satisfaction went up more than 20 points. What I like most about ChatSpark is that it allows you to automate chats with artificial intelligence and virtual assistants. Review collected by and hosted on G2.com.

None. I have had the opportunity to use other virtual assistant tools, and ChatSpark has surprised me so far. Review collected by and hosted on G2.com.

The chatbots created with the help of ChatSpark have helped to decrease our customer service load. They do first level calls for simple questions and initial problems, which relieves my team members from such tasks. Review collected by and hosted on G2.com.

I think that the options for analytics are somewhat limited. It does not provide information about sentiments of the customers or fields that might be problematic for the chatbots. Review collected by and hosted on G2.com.

ChatSpark uses AI private chatbots which have been effective in the management of simple customer relations. They are able to respond to elementary questions quickly thus allowing my team to handle other complicated queries. Review collected by and hosted on G2.com.

ChatSpark poses some constraints that are not very suitable for me in regards to chats. Some of the features we actually seen in pre-built conversation flows not always match our brand voice and also miss some features of products. Review collected by and hosted on G2.com.

ChatSpark is an amazing tool powered. The best thing about using it is that you can train it the way you want and it provides reliable results. Review collected by and hosted on G2.com.

There is no as such dislikes or concerns in ChatSpark that I've been came across. It is working fine completely. Review collected by and hosted on G2.com.

ChatSpark assists and manages many aspects by using AI. Utilizing it for sales as well as customer service and scheduling makes day to day productivity much more efficient. It is user friendly as well. Review collected by and hosted on G2.com.

The downside of ChatSpark is the time it took to set up initially. Review collected by and hosted on G2.com.

ChatSpark's AI bots are really impressive as provides a high accuracy of results. Review collected by and hosted on G2.com.

ChatSpark is an amazing tool and there are no such dislikes with it. Review collected by and hosted on G2.com.

ChatSpark supports business growth and scalability, handling increased chat volumes with ease. Enables real-time engagement and support, improving customer satisfaction and loyalty. Review collected by and hosted on G2.com.

ChatSpark effectiveness relies on high-quality training data, which can be time-consuming to develop. Review collected by and hosted on G2.com.

Chatspark, an AI powered customer service helps in cost reductions in terms of manpower, space, team management. Review collected by and hosted on G2.com.

Sometimes it is not able to address the concern of the customer properly. Review collected by and hosted on G2.com.

It's helps in customer service, its the perfect sales assistant, it is easy to make booking process and it is very knowledgable Review collected by and hosted on G2.com.

none. this is the perfect bot ever made compared to others Review collected by and hosted on G2.com.

ChatSpark has an easy-to-navigate interface and allows extensive customization to meet specific business needs. Review collected by and hosted on G2.com.

Getting access to customer support can be challenging at times. Review collected by and hosted on G2.com.