Service Provider

Show rating breakdown
Save to My Lists
Claimed
Claimed

Top Rated ChatPandas Alternatives

ChatPandas Reviews & Provider Details

Cesar V.
CV
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about ChatPandas?

It is a very useful platform, I found the interface and the instructions given to me very pleasant. I totally recommend this tool. Review collected by and hosted on G2.com.

What do you dislike about ChatPandas?

It was very difficult for me to recognize the way in which chats were carried out between users Review collected by and hosted on G2.com.

Recommendations to others considering ChatPandas:

None Review collected by and hosted on G2.com.

What problems is ChatPandas solving and how is that benefiting you?

Software´s Review collected by and hosted on G2.com.

ChatPandas Overview

What is ChatPandas?

ChatPandas simplifies the complexity of omni-channel customer support so that your customers only experience seamless, dedicated attention. Whether it's call center, email, managed live chat, or tier 3 tech support – our holistic approach ensures consistent, quality interactions across all channels. Dive right in with ChatPandas and let the intricate mechanics work in the background, invisible to your customers yet delivering superior results. With ChatPandas, every channel is an opportunity for a personalized conversation. Centralized data and interactions mean our experts are always informed, making support fast and personalized. ChatPandas embodies a forward-thinking vision, pioneering customer support services and a commitment to round-the-clock excellence. Born out of a desire to redefine customer experience, ChatPandas champions businesses, from thriving enterprises to budding startups. Our belief? Every company, regardless of size or sector, deserves top-tier customer interactions. Celebrating over 1 million satisfied customers, ChatPandas is a testament to transformative customer service. Headquartered in a nexus of innovation and with a global footprint, our mission is to keep businesses and customers connected harmoniously. Discover more at www.chatpandas.com.

ChatPandas Details
Languages Supported
Arabic, English, French, Hindi, Swedish
Show LessShow More
Provider Description

Chat Pandas is a subsidiary of Live Chat World Wide. Chat Pandas are a leading BPO, working with clients across the globe in a number of sectors, from SaaS to Travel and Tourism, delivering tailored customer experiences. Chat Pandas offers up to tier 3 customer support, detailed technical support, inside sales, live chat, email ticketing and phone support.


Seller Details
Year Founded
2014
HQ Location
Lahore, Punjab
Twitter
@Chat_Pandas
3 Twitter followers
LinkedIn® Page
www.linkedin.com
198 employees on LinkedIn®

CP
Overview Provided by:
Outsource Customer Service Support 24/7

Recent ChatPandas Reviews

Verified User
P
Verified UserMid-Market (51-1000 emp.)
4.5 out of 5
"Cross Channel Support Service"
Since ChatPandas specializes in assisting businesses in delivering superior customer service, I liked their team of experienced and knowledgeable c...
Cesar V.
CV
Cesar V.Small-Business (50 or fewer emp.)
4.5 out of 5
"Pandas"
It is a very useful platform, I found the interface and the instructions given to me very pleasant. I totally recommend this tool.

ChatPandas Media

Answer a few questions to help the ChatPandas community
Have you used ChatPandas before?
Yes

1 out of 2 Total Reviews for ChatPandas

4.5 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
The next elements are filters and will change the displayed results once they are selected.
1 out of 2 Total Reviews for ChatPandas
4.5 out of 5
1 out of 2 Total Reviews for ChatPandas
4.5 out of 5
G2 reviews are authentic and verified.
Verified User in Law Practice
PL
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about ChatPandas?

Since ChatPandas specializes in assisting businesses in delivering superior customer service, I liked their team of experienced and knowledgeable customer support representatives and we relied heavily on them to provide our customers with the best possible support. Review collected by and hosted on G2.com.

What do you dislike about ChatPandas?

No major dislikes were encountered during our experience with ChatPandas. Review collected by and hosted on G2.com.

What problems is ChatPandas solving and how is that benefiting you?

By providing live chat support through its representatives, ChatPandas offerings positively impacted our business by enhancing customer satisfaction, lowering customer support expenses, boosting sales, and enhancing our brand's reputation. Review collected by and hosted on G2.com.

There are not enough reviews of ChatPandas for G2 to provide buying insight. Below are some alternatives with more reviews:

1
Peak Support Logo
Peak Support
4.9
(32)
Peak Support is a rapidly growing services provider dedicated to providing exceptional support to high-growth companies. We offer a wide array of services including customer support, sales operations, and business process outsourcing. Our global delivery model enables us to provide service from the Philippines, the U.S., Latin America, and more. We hire the best agents in the business and we are relentlessly dedicated to helping our clients succeed.
2
Televerde Logo
Televerde
4.6
(33)
Televerde is a leading B2B marketing agency and provider of sales leads by integrating contact data, marketing automation and world-class teleservices.
3
Helpware Logo
Helpware
4.9
(29)
Helpware specializes in customer service, marketing support, accounting support, and sales operations/on-boarding customer support.
4
SureCall Experts Logo
SureCall Experts
4.6
(27)
SureCall offers a wide range of BPO services designed to provide you with exceptional customer support experience. Outsourcing your Business Processes to SureCall allows you to focus on your core competencies. Let SureCall handle your technical support, customer service, and back-office functions anytime via any channel 24/7/365 days per year. SureCall will customize the best Business Process Optimization solutions to meet your needs. As a leading global outsourcing provider, SureCall makes outsourcing processes easy and seamless. We work hard to understand and exceed your goals and optimize your business performance.
5
RFS Business Solutions Logo
RFS Business Solutions
5.0
(22)
RFS is the top provider of outsourced contact centre solutions to businesses with worldwide reach through international alliances.
6
AnswerConnect Logo
AnswerConnect
4.5
(21)
AnswerConnect offers live call answering customer support services.
7
Simply Contact Logo
Simply Contact
4.8
(15)
Simply Contact is a top customer support outsourcing company offering multilingual and multichannel customer services globally. Our goal is to simplify customer service for world-class brands by delivering KPI-driven contact centers in 18+ languages.
8
Blazeo Logo
Blazeo
4.2
(15)
ApexChat is reenvisioning the way customers interact with local businesses. ApexChat’s live chat software combines online messaging with human agents to make it convenient for prospective leads to get in contact with your business. We help over 10,000 businesses boost their website lead conversion, instantly interact with prospects 24/7 and offer more engaging buyer experiences, all in one easy-to-use package. We've partnered with brands across multiple industries, such as Owens Corning, Levin Papantonio, UniTech Training Academy and more. Our software empowers customers to reach out to your business, giving you an advantage over your competition.
9
WOW24-7 Logo
WOW24-7
4.9
(15)
24/7 Сustomer And Tech Support Outsourcing In 10+ Languages for Europe & USA based Retail, SaaS, IoT and Travel.
10
LiveOps Logo
LiveOps
4.2
(13)
Liveops offers an on-demand skilled workforce of onshore virtual agents for customer service and sales.
Show More