
Chatfuel keyword makes it easy to respond correctly to clients' and customers' requests and inquiries. Facebook messenger is the tool I use. Compared to competitors Chatfuel is very ideal to use for chat messenger automation. Review collected by and hosted on G2.com.
As much I Chatfuel has a great keyword automation tool, the only thing it does not have is a multifunctional aspect especially SMS automation, and not having enough features for other social media chatbot abilities compared to Mobilemonkey. Review collected by and hosted on G2.com.
Analytics is where Chatfuel shines. It has a simple dashboard that displays the number of users, retention, activity, and popular messages. Review collected by and hosted on G2.com.
Chatfuel's only drawback is that you can only use it to deploy chatbots on Facebook and this limits your options. Review collected by and hosted on G2.com.
At the moment, there are the Youtubers, in a while, there will be the "Chatfuelers". Chatfuel instinctively allows you to create a living character (and not just a great sales/ marketing assistant). I see in Messenger the future marketplace for AI as I see in Chatfuel the new Apple of this marketplace: Using Chatfuel is not only to ensure a bright future, it is also a pleasure. Starting to use it is the best thing you can do, right now. Review collected by and hosted on G2.com.
It might be good in the future to join other platforms than Messenger or Instagram. The negotiations with Mark must be exciting. Review collected by and hosted on G2.com.
It's simple to use, flow-orientated processing is easy to set up and guide the user through your funnel.
Integration with Facebook is a doddle, and it increases the interaction available to our webpage users massively engaging them and making a booking more likley. Review collected by and hosted on G2.com.
Nothing really, it's all very good. Perhaps a specific template for my business would be great, but I'm in a niche healthcare market so could be difficult.
There are limitations to the topics that are possible I think it's 4 maximum chatbot options and it would be nice to occasionally have more options. Review collected by and hosted on G2.com.
Data gathering using chatfuel is the best! The fact that I can create and design the way how will the user will answer the question in messenger and having it real-time available in Google Sheet, this is something every company like ours, will really appreciate! Review collected by and hosted on G2.com.
We can't no longer do scheduling to send reminders anymore via Sequence beyond 24hrs. But it's more on Facebook Policy and not Chatfuel's functionality. Review collected by and hosted on G2.com.
The ease of use. Prompt customer support. Ongoing upgrades. Active community forums. Cloning features. Help and troubleshooting to launch on Messenger platforms. Timely updates on Facebook guidelines affecting bots. Program for eligible nonprofits. Review collected by and hosted on G2.com.
Server seems to slow down at busy times affecting user experience and bot performance. Review collected by and hosted on G2.com.
The way the whole application is designed and developed. It's so user-friendly even a common man can understand. Review collected by and hosted on G2.com.
There isn't anything specific that I dislike. I would say the price could have been a bit cheaper compared to their competitors. Review collected by and hosted on G2.com.