Best Software for 2025 is now live!
Show rating breakdown
Save to My Lists
Claimed
Claimed

Top Rated ChatBeacon Live Chat Alternatives

ChatBeacon Live Chat Reviews & Product Details - Page 2

ChatBeacon Live Chat Overview

What is ChatBeacon Live Chat?

ChatBeacon Live Chat is the perfect live chat software for your website. Available in both cloud and installable versions, ChatBeacon gives you all the tools you need to chat with your customers in real-time, monitor and analyze your website's traffic, and so much more. Save time and money with NEW ChatBots! Offering the most enhanced chatbot capabilities of any other live chat software on the market, ChatBeacon ChatBots are compatible with IBM Watson Conversation, Google Dialogflow, Motion.ai, AND Microsoft Bot Framework. The choice is yours! To experience the full power of ChatBeacon, schedule a FREE demo with a member of our team, or try us risk-free for 14-days. No credit card needed!

ChatBeacon Live Chat Details
Languages Supported
Afrikaans, Arabic, Bengali, Bulgarian, Catalan, Czech, Welsh, Danish, German, Greek, English, Estonian, Basque, Persian, Finnish, French, Irish, Gujarati, Hebrew, Hindi, Croatian, Hungarian, Armenian, Indonesian, Icelandic, Italian, Japanese, Georgian, Korean, Latin, Latvian, Lithuanian, Malayalam, Marathi, Macedonian, Mongolian, Malay, Nepali, Dutch, Norwegian, Punjabi, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Albanian, Serbian, Swahili, Swedish, Tamil, Telugu, Thai, Turkish, Ukrainian, Urdu, Uzbek, Vietnamese, Chinese (Simplified), Maltese, Maori, Samoan, Xhosa
Show LessShow More
Product Description

ChatBeacon Live Chat is a live chat app for the web.

How do you position yourself against your competitors?

Go with the pro!

As pioneers in the web communication business for over 25 years, we believe that providing the best support to your online customers happens by utilizing all the best tools available. In order to create the most robust live chat experience possible, we've partnered with other industry-leaders to provide optional upgrades that help you get the most out of ChatBeacon. Depending on your needs and budget, we offer a variety of integrations that beat any “all-in-one” solution on the market.


Seller Details
Year Founded
1994
HQ Location
Tulsa, OK
Twitter
@chatbeaconio
918 Twitter followers
LinkedIn® Page
www.linkedin.com
4 employees on LinkedIn®

Eric W.
EW
Overview Provided by:
Developers of ChatBeacon.io - Live Chat for today's Business World

Recent ChatBeacon Live Chat Reviews

MR
Mario R.Small-Business (50 or fewer emp.)
4.5 out of 5
"Buen programa para atender problemas tecnicos a tus clientes online"
Me gusta ChatBeacon porque es un software bastante sólido y me ha permitido estar en contacto directo con mis clientes y brindarles apoyo, esta act...
MD
Mikel D.Mid-Market (51-1000 emp.)
4.5 out of 5
"Perfect tool for give the best support with live chat features"
Live chat tools and customer service are abundant on the internet these days, for this reason it is very difficult for them to stand out at first g...
German F.
GF
German F.Mid-Market (51-1000 emp.)
4.5 out of 5
"Get a personal face to face with clients with this excellent online chat platform"
What I like about this software is that it provides great ease of use, how light, fast and editable it is. It is quite complete comparing it to man...
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

ChatBeacon Live Chat Media

ChatBeacon Live Chat Demo - ChatBeacon Pro
Traditional customer service doesn't cut it anymore. ChatBeacon Live Chat and SMS Text Messaging give your business the tools to Succeed. We offer Cloud and On-Premise plans to suit your needs.
ChatBeacon Live Chat Demo - New Chat Window
New Chat Window allows visitors to pick up where they left off with the addition of ChatBeacon Conversations. They can see any previous chat and continue or review it if needed.
ChatBeacon Live Chat Demo - New Freedom Console
New Freedom Console allows you to access a your chats through the web so that the ChatBeaon can always be with you.
ChatBeacon Live Chat Demo - Chat Beacon Hero
With ChatBeacon Hero, you can guide visitors on your website by sharing their screen and directing their experience.
ChatBeacon Live Chat Demo - Unified Chat Channels
Unified Chat Channels allow you to chat and stay in contact with visitors thru Live Chat via you website, SMS chat with a visitors phone, and there Facebook Messenger.
ChatBeacon Live Chat Demo - ChatBeacon Chat Bots
ChatBeacon Chat Bots utilize the power of AI to answer your visitors questions and needs when you can't. We offer integration/support with IBM Watson, GoogleDialogflow, Microsoft Framework. Your choice, out of the box. Or you can utilize the native ChatBeacon Virtual Assistant.
Answer a few questions to help the ChatBeacon Live Chat community
Have you used ChatBeacon Live Chat before?
Yes

59 ChatBeacon Live Chat Reviews

4.6 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
The next elements are filters and will change the displayed results once they are selected.
59 ChatBeacon Live Chat Reviews
4.6 out of 5
59 ChatBeacon Live Chat Reviews
4.6 out of 5

Overall Review Sentiment for ChatBeacon Live ChatQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
G2 reviews are authentic and verified.
JU
Portfolio Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ChatBeacon Live Chat?

We desperately needed a live chat tool when we installed ChatBeacon Live Chat and it has surely never disappointed us. With the many features and a simple interface, the tool has made it easy for our business to engage with our web visitors and customers. It is one tool that has been very helpful to our business more so in the customer care department. Review collected by and hosted on G2.com.

What do you dislike about ChatBeacon Live Chat?

It is a cool tool and haven't found any flaws so far. Review collected by and hosted on G2.com.

Recommendations to others considering ChatBeacon Live Chat:

Well, ChatBeacon Live Chat is what you need if you're looking for live chat software. It is effective. I recommend the tool. Review collected by and hosted on G2.com.

What problems is ChatBeacon Live Chat solving and how is that benefiting you?

With ChatBeacon Live Chat, it is all about easy and effective live chatting. This therefore means that handling issues online is seamless and effective. Review collected by and hosted on G2.com.

EB
HEAD OF HR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ChatBeacon Live Chat?

Well, I like ChatBeacon Live Chat because is cost effective which means one need no break their bank to afford it.

I also like the ease of using and implementing this tool.

I like that there are tons of features at my disposal and ChatBeacon Live Chat does nit compromise on quality.

I like what we can achieve with ChatBeacon Live Chat in regard to live chatting and interacting with our web visitor. Review collected by and hosted on G2.com.

What do you dislike about ChatBeacon Live Chat?

It is flawless with ChatBeacon Live Chat. It is a great solution for nay business out there that needs a live chat software. Review collected by and hosted on G2.com.

Recommendations to others considering ChatBeacon Live Chat:

All I can say is try ChatBeacon Live Chat and you will understand why it is the best. Review collected by and hosted on G2.com.

What problems is ChatBeacon Live Chat solving and how is that benefiting you?

With ChatBeacon Live Chat, offering real time solutions to our web visitors is easy. It is the best. Review collected by and hosted on G2.com.

Esther J.
EJ
Sales Associate
Financial Services
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ChatBeacon Live Chat?

I like how fast ChatBeacon Live Chat has been when we are using it to communicate with clients.

Our customers remains happy when we communicate with them with the aid of ChatBeacon Live Chat because all the responses are timely. Moreover, ChatBeacon Live Chat has maintained professionalism because even the support team handles us professionally. It is second to none. Review collected by and hosted on G2.com.

What do you dislike about ChatBeacon Live Chat?

ChatBeacon Live Chat has been helpful all through and I cannot complain anything about its features and functionality. The tech team has also been awesome. No cons detected about ChatBeacon Live Chat. Review collected by and hosted on G2.com.

Recommendations to others considering ChatBeacon Live Chat:

I am delightful because ChatBeacon Live Chat has been a good and easy to manage tool.

ChatBeacon Live Chat is recommendable. I choose it and advice people to stick with it because it is phenomenal. Review collected by and hosted on G2.com.

What problems is ChatBeacon Live Chat solving and how is that benefiting you?

With ChatBeacon Live Chat, all our communication via our website problems have been solved. It did not take me long to integrate ChatBeacon Live Chat with our website. Therefore, I am happy because ChatBeacon Live Chat has been a very reliable software. Review collected by and hosted on G2.com.

SW
Customer Care Representative
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ChatBeacon Live Chat?

Dealing with every day questions regarding our services from our clients and web visitors has not always been easy but thanks to ChatBeacon Live Chat, we can now handle such issues with ease. This live chat solution is very capable and offers lots of great features that has greatly helped in answering questions and offering solutions in real time. I like that the tool is effortless to use and very secure. Review collected by and hosted on G2.com.

What do you dislike about ChatBeacon Live Chat?

What could I really complain about? I have faced absolutely zero hurdles using ChatBeacon Live Chat. Review collected by and hosted on G2.com.

Recommendations to others considering ChatBeacon Live Chat:

I recommend ChatBeacon Live Chat as a live chat tool. It is very effective. Review collected by and hosted on G2.com.

What problems is ChatBeacon Live Chat solving and how is that benefiting you?

It is all about speedy,secure and professional help to our customers thanks to ChatBeacon Live Chat as the live cat features are amazing. Review collected by and hosted on G2.com.

JM
Human Resource Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ChatBeacon Live Chat?

ChatBeacon Live Chat is very powerful, resourceful, easy to use and most importantly, implementation is easy. With this tool, handling live chat needs is a smooth process and we have had zero issues using this tool. It always outperforms and hence the reason I like it. Review collected by and hosted on G2.com.

What do you dislike about ChatBeacon Live Chat?

With such a powerful and effective tool, I can hardly list any flaws. It is a perfect tool for business. Review collected by and hosted on G2.com.

Recommendations to others considering ChatBeacon Live Chat:

ChatBeacon Live Chat works well and as expected. It is also affordable and easy to use and hence I recommend it. Review collected by and hosted on G2.com.

What problems is ChatBeacon Live Chat solving and how is that benefiting you?

We use ChatBeacon Live Chat when we need to live chat with our business clients as well as web visitors. It is very effective. Review collected by and hosted on G2.com.

JA
Digital Marketer
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ChatBeacon Live Chat?

Every business needs a live chat tool and ChatBeacon Live Chat is what we use in our business. The tool is very effective in that customization as well as using the tool is seamless. It makes live chat flawless and easy. Review collected by and hosted on G2.com.

What do you dislike about ChatBeacon Live Chat?

ChatBeacon Live Chat has never given me reasons to doubt its capabilities. It is simply the best any business can get. Review collected by and hosted on G2.com.

Recommendations to others considering ChatBeacon Live Chat:

The tool is the best tool for live chat. I highly recommend it. Review collected by and hosted on G2.com.

What problems is ChatBeacon Live Chat solving and how is that benefiting you?

Regarding live chat, no tool can math the capabilities of ChatBeacon Live Chat. It has made it easy to interact with web visitors as well as handling their issues within shortest time possible. Review collected by and hosted on G2.com.

JM
DIGITAL MARKETER
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ChatBeacon Live Chat?

I like that ChatBeacon Live Chat offers the best features when it comes to live chatting. The tool is cost effective and works well meaning anyone can use it without prior exposure or experience. The tool is easy to deploy and manage. Review collected by and hosted on G2.com.

What do you dislike about ChatBeacon Live Chat?

Zero flaws ChatBeacon Live Chat. It is one of those flawless tool that you can never get tired of using t as it never annoys me. Review collected by and hosted on G2.com.

Recommendations to others considering ChatBeacon Live Chat:

ChatBeacon Live Chat is an amazing solution for businesses that needs a live chat feature on their site. It works amazingly and I recommend it. Review collected by and hosted on G2.com.

What problems is ChatBeacon Live Chat solving and how is that benefiting you?

Managing live chat need sis now easy with ChatBeacon Live Chat. Review collected by and hosted on G2.com.

JM
Human Resource Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ChatBeacon Live Chat?

I have use the solution and I fin the following amazing.

First, the tool is easy to use and offers more features that one could ever ask for.

ChatBeacon Live Chat is simple and easy to use.

The tool makes live chat effortless with its security features as well as real time connection capabilities.

Interaction with web visitors is made easy. Review collected by and hosted on G2.com.

What do you dislike about ChatBeacon Live Chat?

Haven't had any problems with this amazing tool. ChatBeacon Live Chat is everything to our business. Review collected by and hosted on G2.com.

Recommendations to others considering ChatBeacon Live Chat:

ChatBeacon Live Chat is amazing. Try it today and implement it. Review collected by and hosted on G2.com.

What problems is ChatBeacon Live Chat solving and how is that benefiting you?

ChatBeacon Live Chat is amazing more so when it comes to live chat. It offers quality and effective features and hence the best of the best. Review collected by and hosted on G2.com.

EM
Human Resource Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ChatBeacon Live Chat?

Live chat is key when it comes to running a business more so dealing with customer queries and issues. ChatBeacon Live Chat has been very instrumental as sit is easy to use, offers lots of features and makes live chat needs effortless. The UI is great and I like that this tool is very affordable while as the same time no compromises on quality. Review collected by and hosted on G2.com.

What do you dislike about ChatBeacon Live Chat?

No issues so far. The tool is simply amazing and a must have for any business. Review collected by and hosted on G2.com.

Recommendations to others considering ChatBeacon Live Chat:

I recommend this tool. It is effective, affordable and very functional. Review collected by and hosted on G2.com.

What problems is ChatBeacon Live Chat solving and how is that benefiting you?

ChatBeacon Live Chat makes handling customer concerns easy. It has helped make our customers trust our business. Review collected by and hosted on G2.com.

SM
Customer Support Expert
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ChatBeacon Live Chat?

As a customer care support expert, I always use ChatBeacon Live Chat to engage customers and web visitors. The tool is powerful, simple and easy to use. There are many features and most importantly, the tool is secure and with a simple User Interface. Review collected by and hosted on G2.com.

What do you dislike about ChatBeacon Live Chat?

Can't complain of anything as ChatBeacon Live Chat has been very effective. Review collected by and hosted on G2.com.

Recommendations to others considering ChatBeacon Live Chat:

ChatBeacon Live Chat has always worked and I recommend it. Very powerful and effective. Review collected by and hosted on G2.com.

What problems is ChatBeacon Live Chat solving and how is that benefiting you?

With ChatBeacon Live Chat, engaging customers is easy. It is easy to use making it easy for web visitors and customers to use it. Review collected by and hosted on G2.com.