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Top 10 Chat2Desk Alternatives & Competitors

By Chat2Desk

Looking for alternatives or competitors to Chat2Desk? Help Desk Software is a widely used technology, and many people are seeking sophisticated, high quality software solutions with automated response, sla management, and attachments/screencasts. Other important factors to consider when researching alternatives to Chat2Desk include reliability and ease of use. The best overall Chat2Desk alternative is Zoho Desk. Other similar apps like Chat2Desk are Zendesk Support Suite, Salesforce Service Cloud, Freshdesk, and Intercom. Chat2Desk alternatives can be found in Help Desk Software but may also be in Live Chat Software or Contact Center Software.

Best Paid & Free Alternatives to Chat2Desk

  • Zoho Desk
  • Zendesk Support Suite
  • Salesforce Service Cloud
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Top 10 Alternatives to Chat2Desk Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how Chat2Desk stacks up to the competition and find the best product for your business.
    #1

  1. Zoho Desk

    By Zoho
    (6,247)4.4 out of 5

    2. Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.

    Categories in common with Chat2Desk:
    See all Zoho Desk reviews
    #2

  2. Zendesk Support Suite

    By Zendesk
    (6,152)4.3 out of 5

    3. Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.

    Categories in common with Chat2Desk:
    See all Zendesk Support Suite reviews
    #3

  3. Salesforce Service Cloud

    By Salesforce
    (5,608)4.4 out of 5

    4. Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.

    Categories in common with Chat2Desk:
    See all Salesforce Service Cloud reviews
    #4

  4. Freshdesk

    By Freshworks
    (3,501)4.4 out of 5

    5. Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.

    Categories in common with Chat2Desk:
    See all Freshdesk reviews
    #5

  5. Intercom

    By Intercom, Inc.
    (3,341)4.5 out of 5

    6. Intercom is the leader in AI-first Customer Service, dramatically improving experiences for customers, support agents, and managers. For customers, Intercom enables the best customer experience by instantly resolving 50% of support volume, in any language, any time and any channel, providing actionable insights for optimizing support content, and offering a seamlessly integrated help center accessible through any channel. Support agents benefit from a massive increase in productivity, with Fin AI Copilot enhancing efficiency by 31%, a shared inbox for seamless collaboration and tickets that continue the conversation. Managers can use Intercom to elevate customer satisfaction, monitor and optimize support operations with AI insights (coming soon), and automate repetitive tasks with Workflows. Intercom is fully omnichannel and also integrates with all the tools support teams use most - making Intercom the only complete AI-first customer platform in the industry.

    Categories in common with Chat2Desk:
    See all Intercom reviews
    #6

  6. HubSpot Service Hub

    By HubSpot
    (2,506)4.4 out of 5

    7. Customer service software that makes it easy to manage and connect with customers, and truly help them succeed. You’ll make customers happier, keep them longer, and grow your business faster. Service teams can show the value of their work and prove an actual return on investment because Service Hub is part of the HubSpot CRM platform.

    Categories in common with Chat2Desk:
    See all HubSpot Service Hub reviews
    #7

  7. Front

    By Front App
    (2,254)4.7 out of 5

    8. Front takes out the pain of shared inboxes (contact@, team@, jobs@...) by introducing collaboration in email.

    Categories in common with Chat2Desk:
    See all Front reviews
    #8

  8. JustCall

    By Saas Labs
    (2,093)4.3 out of 5

    9. JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Top JustCall features to watch out for: ★ Inbound & outbound calling ★ Send & receive SMS & MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows & Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries

    Categories in common with Chat2Desk:
    See all JustCall reviews
    #9

  9. Tidio

    By Tidio
    (1,622)4.7 out of 5

    10. Tidio is a customer communication product. It provides multi-channel support so users can communicate with customers on the go. Live chat, messenger, or email are all supported.

    Categories in common with Chat2Desk:
    See all Tidio reviews
    #10

  10. LiveAgent

    By QualityUnit
    (1,510)4.5 out of 5

    11. LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.

    Categories in common with Chat2Desk:
    See all LiveAgent reviews

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