Chat Metrics | Managed Live Chat
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Chat Metrics | Managed Live Chat
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4.8 out of 5 stars
See all 21 Chat Metrics | Managed Live Chat reviews
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Chat Metrics | Managed Live Chat Reviews & Provider Details - Page 3

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Chat Metrics | Managed Live Chat Overview

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What is Chat Metrics | Managed Live Chat?

Chat Metrics - Inbound Pipeline on Auto-Pilot

Chat Metrics | Managed Live Chat Details
Discussions
Chat Metrics | Managed Live Chat Community
Languages Supported
English
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Provider Description

With Chat Metrics, you enhance the customer journey and are able to influence their decision-making process with direct conversations earlier than ever before.

How do you position yourself against your competitors?

Whilst our investment in the platform is considerable, the investment in our people is the single biggest investment from both a financial and resources perspective.

We outperform our nearest rivals by 100% in terms of website conversion.

Our team are an extension of your team. We provide full-service engagement to ensure your website visitors first experience of your business is one to remember.

Seller Details
Seller
Chat Metrics
Year Founded
2016
HQ Location
Melbourne, Victoria
Twitter
@ChatMetrics
2 Twitter followers
LinkedIn® Page
www.linkedin.com
11 employees on LinkedIn®
Terry W.
TW
Overview Provided by:
Terry Wilson
CaaS - Conversation as a Service. We Book 25% MORE Demos & Sales Qualified Leads in 30 Days - Guaranteed!!

Recent Chat Metrics | Managed Live Chat Reviews

Amy M.
AM
Amy M.Mid-Market (51-1000 emp.)
5.0 out of 5
"A real extension of our sales team with immediate results"
We use Chat Metrics to provide 24/7 live chats to potential customers who visit our website. Each agent is trained (by Chat Metrics) to answer prod...
Read more
GK
Gregory K.Small-Business (50 or fewer emp.)
5.0 out of 5
"The best managed chat traffic qualification and demand generation service."
Their team is trained to pick on the nuances of the conversation and what is truly needed to qualify your prospects, sometimes you only get one sho...
Read more
Karen A.
KA
Karen A.Small-Business (50 or fewer emp.)
5.0 out of 5
"The single best lead generator for my business!"
We were struugling to get online bookings and qualified leads & enquiries from our website. The spend of SEO and SEM was considerable but be just w...
Read more

Chat Metrics | Managed Live Chat Pricing

Entry Level Pricing from
Starting at $175.00
Per Month
See Chat Metrics | Managed Live Chat pricing

Chat Metrics | Managed Live Chat Media

Chat Metrics | Managed Live Chat Demo - Chat Metrics Dashboard - Leads Page
The leads page allows for access to lead details including full transcript and contact details. Status of leads can also be used to measure progress and ensure lead follow-up is on track.
Chat Metrics | Managed Live Chat Demo - Chat Metrics Dashboard - Home Page
The dashboard home page provides a simple overview of activity, leads and revenue opporuntirs.
Chat Metrics | Managed Live Chat Demo - Chat Metrics Dashboard - Category Tagging.png
Category tagging of leads provides for personalised email automation.
Chat Metrics | Managed Live Chat Demo - these can assist with email marketing categorisationChat Metrics Dashboard - Franchise Model.png
The Franchise model allows for lead and service enquiry distribution to multiple outlets / departments as required.
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21 Chat Metrics | Managed Live Chat Reviews

4.8 out of 5
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21 Chat Metrics | Managed Live Chat Reviews
4.8 out of 5
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4.8 out of 5
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Overall Review Sentiment for Chat Metrics | Managed Live ChatQuestion

Communication
0 (Worst)
10 (Best)
Responsiveness
0 (Worst)
10 (Best)
Execution Ability
0 (Worst)
10 (Best)
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Describe the project or task Chat Metrics | Managed Live Chat helped with:

Increased number of leads from our website Review collected by and hosted on G2.com.

What do you like best about Chat Metrics | Managed Live Chat?

New fresh qualified leads in my inbox everyday Review collected by and hosted on G2.com.

What do you dislike about Chat Metrics | Managed Live Chat?

Sometimes it is too much work for us to follow up Review collected by and hosted on G2.com.

Recommendations to others considering Chat Metrics | Managed Live Chat:

Strongly Recommend to businesses who want to increase their revenue without increasing their marketing. Review collected by and hosted on G2.com.

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Response from Terry Wilson of Chat Metrics | Managed Live Chat
Editedit
(Original )

We really value your feedback, thanks or taking the time to share the love - we appreciate it :)

Thanks again and have a great day

Team Chat Metrics

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Chat Metrics | Managed Live Chat Categories on G2
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Managed Live Chat

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