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Chat Breezes Reviews & Product Details - Page 2

Chat Breezes Overview

What is Chat Breezes?

Chat Breezes is an omnichannel messaging platform that scales social media interactions to generate more leads and sales. Chat Breezes makes it easy to manage inbound social media conversations and proactively engage with individuals who interact, paving the way to sell by chat. KEY FEATURES: • Inbound Conversations: • Unified Social Inbox: Respond swiftly to all direct messages, comments, mentions, reposts, and story mentions across channels. • Custom Tagging: Categorize with custom tags and automation rules for lightning-fast solutions. • Synced Product Catalog: Share product links directly through conversations for seamless order tracking. • CRM: Access clients’ order history and bios to build your social media CRM for personalized interactions. • Automation: Proactively engage with individuals who interact with your social posts for lead generation, updating customer contact info, and converting comments into sales. Why E-commerce Sellers Love Us: • Amplify pre-sale interactions on social media, turning engagements into transactions. • Effortlessly manage product catalogs and orders, enhancing the sales process. Why SMBs Choose Chat Breezes: • Streamline marketing and sales on platforms like WhatsApp for a more targeted approach. • Harness customer insights for personalized services and optimized campaigns. One Platform. Infinite Possibilities. Whether you're an e-commerce maestro or an SMB virtuoso, Chat Breezes empowers you to conquer social commerce effortlessly. Manage conversations, identify buyers, and propel your sales journey – all from one dynamic platform.

Chat Breezes Details
Languages Supported
English
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Product Description

Chat Breezes is your centralized messaging platform with customers, enabling your sales, support and marketing teams to do their best work - and create an experience your customers will never forget.


Seller Details
Year Founded
2022
HQ Location
Durham, US
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
Description

Boost conversions & Drive sales on social media via data, AI, and conversations.


Hannah  F.
HF
Overview Provided by:

Recent Chat Breezes Reviews

Keshav K.
KK
Keshav K.Mid-Market (51-1000 emp.)
5.0 out of 5
"Chat Breeze is business empower"
The consistency of Chat Breeze's real-time message delivery is one of its best features. The platform guarantees quick and easy interactions whethe...
Mert B.
MB
Mert B.Small-Business (50 or fewer emp.)
5.0 out of 5
"Easy to use"
My favorite part of the application is that it is very easy to connect across multiplatforms.
Samara  L.
SL
Samara L.Small-Business (50 or fewer emp.)
5.0 out of 5
"Rápida e direta equipe, proporcionando maior desempenho para apoiar meu Ecommerce"
I am genuinely fascinated by Chat breezes' ability to examine and understand the nuances in omnichannel inbox interactions. The CRM with order hist...
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Chat Breezes Media

Chat Breezes Demo - Boost sales on social media and messaging platforms
Chat Breezes is an omnichannel messaging platform that empowers your business to easily communicate with your customers across channels and offer them an engaging way to discover and purchase products.
Chat Breezes Demo - Easily communicate with your customers across channels from one inbox
• Chat Breezes lets you manage and respond to all social conversations in a unified inbox, accessing communications from Facebook, Instagram, Twitter, WhatsApp, YouTube, and LinkedIn. • Find, view, and organize chats with various filters, so you don’t have to get lost in a cluster of message...
Chat Breezes Demo - Share product links directly through conversations
With Chat Breezes, you can sync product catalogs from your eCommerce store and share product links directly through conversations.
Chat Breezes Demo - Maintain customer information and order history
Chat Breezes makes it easy to track clients’ order history and accumulate full customer data to help businesses detect potential buyers, provide customized services, segment customers, and run retargeting campaigns
Chat Breezes Demo - Gain valuable insights about your sales and marketing efforts through actionable reports
• Chat Breezes’ automated actionable reports help users dominate the entire social commerce workflow. • View the most important stats such as total messages, distribution analysis, and audience analysis to get a better idea of how well you sell and market on social media. • These reports...
Chat Breezes Demo - Boost sales and drive conversion on social and messaging platforms via Chat Breezes
• Sales is hard. Sales is universal. Sales is noble. • Every second you spend switching between browser tabs and fumbling over ALL the passwords is another second you could’ve spent making more sales. • With Chat Breezes, businesses can easily manage all social conversations with custome...
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31 Chat Breezes Reviews

4.8 out of 5
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31 Chat Breezes Reviews
4.8 out of 5
31 Chat Breezes Reviews
4.8 out of 5

Chat Breezes Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Chat BreezesQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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JP S.
JS
Virtual Assistant
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Chat Breezes?

What really makes Chat Breezes unique is its dedication to enhancing connectivity and making a constructive social impact at the same time. The platform's commitment to diversity and accessibility has facilitated communication for a wide range of communities across the globe. Review collected by and hosted on G2.com.

What do you dislike about Chat Breezes?

I've had a flawless experience using Chat Breezes. Its streamlined sales and communication procedures greatly enhanced my company's operations, and I had no problems at all. Its analytical features and user-friendly design are much appreciated, as they have significantly improved my customer support. Review collected by and hosted on G2.com.

What problems is Chat Breezes solving and how is that benefiting you?

It streamlines order processing, gives clients real-time updates, and improves social commerce as a whole. Review collected by and hosted on G2.com.

libina k.
LK
Digital Marketing Specialist
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Chat Breezes?

I love chat breeze its distingushes itself by excelling in simplifying communication between customers and businesses, streamlining sales procedures, and presenting cost-effective solutions. Users commend its analytical tools for aiding strategic decision-making and value its ability to effortlessly manage interactions across diverse channels. One review suggests a demand for a tool version, indicating users' eagerness to broaden their network. Another emphasizes the platform's positive impact on customer support, ease of use, customization options, analytics, integration capabilities, and outstanding customer service. For those contemplating Chat Breezes, it seems to provide a comprehensive solution to enhance communication, sales processes, and the overall customer experience. Review collected by and hosted on G2.com.

What do you dislike about Chat Breezes?

Encountered no issues while using Chat Breezes. I highly recommend it to everyone." Review collected by and hosted on G2.com.

What problems is Chat Breezes solving and how is that benefiting you?

In the market, the customer reigns supreme. Chat Breezes elevates customer satisfaction and enhances sales opportunities. Review collected by and hosted on G2.com.

mary ann m.
MM
Customer Care Specialist
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Chat Breezes?

It helps us boost the sales of our campaign and to be known in social media by increasing engagement to potential client. Review collected by and hosted on G2.com.

What do you dislike about Chat Breezes?

In a positive note, the success of web base platform for Chat Breezes helps me in a seamless, timeless effort in promoting my products, order in just a splash of time. Review collected by and hosted on G2.com.

What problems is Chat Breezes solving and how is that benefiting you?

Chat Breeze really amazed me because you have all you need in empowering my products to client and to be known in social media, It take care conversation with clien t , manage order in systematically way. Review collected by and hosted on G2.com.

Alexander A.
AA
Operations Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Chat Breezes?

What truly sets Chat Breezes apart is its commitment to improving connectivity while simultaneously contributing positively to society. The platform's dedication to accessibility and inclusivity has made communication easier for diverse communities worldwide Review collected by and hosted on G2.com.

What do you dislike about Chat Breezes?

It is GenZ friendly and so i have no dislike about Chat Breezes Review collected by and hosted on G2.com.

What problems is Chat Breezes solving and how is that benefiting you?

Chat Breezes has played a pivotal role in supporting societal initiatives, fostering collaboration, and empowering various organizations to reach their goals. Its commitment to social responsibility and its impact on fostering communication in both business and personal spheres are commendable. Review collected by and hosted on G2.com.

ioane t.
IT
Frontend Developer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Chat Breezes?

Chat Breezes doesn’t stop at a unified social inbox. It doesn’t just combine conversations across platforms together but also help you organize it with tag rules. I can locate the most important one with just one look. Beyond that, I can sell directly through conversations with the visual product link. My customers can save time to go to other websites to look for the product information.

What do you dislike about Chat Breezes

Right now I can only connect one Shopify store and I want to switch stores just in case I open my second one. Review collected by and hosted on G2.com.

What do you dislike about Chat Breezes?

I had no problems in Chat Breezes. Irecomend everyone to use it Review collected by and hosted on G2.com.

What problems is Chat Breezes solving and how is that benefiting you?

It simplifies order management, providing real-time updates to customers and elevating the overall social commerce experience. Review collected by and hosted on G2.com.

Peggy M.
PM
Virtual Assistant
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Chat Breezes?

The ability to quickly respond to direct messages, comments, and mentions across channels is a standout feature. It has elevated our social media engagement, and the unified inbox keeps everything organized, saving us time and effort. Review collected by and hosted on G2.com.

What do you dislike about Chat Breezes?

Nothing for now. No challenges so far.. Review collected by and hosted on G2.com.

What problems is Chat Breezes solving and how is that benefiting you?

Chat Breezes is addressing the challenge of fragmented customer information on social media. With automatic syncing of order history, we can tailor our responses, resulting in more personalized and effective customer interactions. This has contributed to increased customer loyalty and positive brand percep

tion. Review collected by and hosted on G2.com.

Hamza F.
HF
Digital Marketer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about Chat Breezes?

For an organization that wants to constantly improve its resources, it is necessary to bring together different social and messaging services on a single website, and that's exactly what Chat Breezes has become. Be a great partner. It allows me to manage direct messages, comments and comments across multiple channels. Integration with my e-commerce product catalog is a plus, making it easy for me to manage orders and share product links. Review collected by and hosted on G2.com.

What do you dislike about Chat Breezes?

Of course there are some missing feature, but I can see a great future in Chat Breezes Review collected by and hosted on G2.com.

What problems is Chat Breezes solving and how is that benefiting you?

While I was considering further analysis, Chat Breezes helped my customer experience by providing quick responses and efficient customer service. Review collected by and hosted on G2.com.

Kaanyi S.
KS
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Chat Breezes?

Chat Breezes enables messages from any channel to be responded from one place by teams of all sizes.

It makes communication with customers much easier, faster and more satisfactory.

Chat Breezes helps ecommerce merchants manage and boost sales on social media and messaging platforms.

It allows businesses to communicate easily with customers across channels and offers an engaging way for customers to purchase products. Review collected by and hosted on G2.com.

What do you dislike about Chat Breezes?

I don't have any complaints. So far so good Review collected by and hosted on G2.com.

What problems is Chat Breezes solving and how is that benefiting you?

Chat Breezes is making business communication much more easier and faster. Messages can easily be received from any channel and responded to very fast. Review collected by and hosted on G2.com.

Fariyah F.
FF
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Chat Breezes?

Chat Breezes has changed the way we managed social media conversations. The unified inbox is a lifesaver, allowing us to respond promptly to messages and mentions across channels in one place. The seamless integration with our eCommerce store simplifies order tracking, and the ability to share product links within conversations has significantly boosted our sales. Review collected by and hosted on G2.com.

What do you dislike about Chat Breezes?

Would like to have the team member feature where I can delegate to coworkers. Review collected by and hosted on G2.com.

What problems is Chat Breezes solving and how is that benefiting you?

One place where you can see all the messages and emails and can answer customers fast and efficiently. No, any customer message goes unnoticed.

The speed to reply to customer inquiries has improved tremendously while at the same time workload for support staff is more light. Review collected by and hosted on G2.com.

zainab f.
ZF
Student Intern
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Chat Breezes?

Chat Breezes has transformed how we manage social media interactions. The unified inbox is a game-changer, allowing us to respond swiftly to messages and mentions across various channels in a single, organized space. This efficiency has significantly improved our overall social media presence. Review collected by and hosted on G2.com.

What do you dislike about Chat Breezes?

The absence of a mobile app is a drawback. A mobile version would enhance our ability to manage customer communications on the go, providing greater flexibility for our team. Review collected by and hosted on G2.com.

What problems is Chat Breezes solving and how is that benefiting you?

Chat Breezes overcomes the obstacle of scattered customer data. By automatically syncing order history, we can tailor our interactions. This has led to improved customer satisfaction, better segmentation for targeted marketing, and ultimately, increased sales. Review collected by and hosted on G2.com.