Thank you for leaving a review - we really appreciate it! We're delighted to hear that Chaser is helping take the hassle out of getting paid and saving you time on manual checks and emails.

Regarding your point about grouping upcoming payment reminders and chases into the same email, I'm pleased to say that Chaser can actually do this already. You can send a single reminder covering multiple invoices by following this guide: https://help.chaserhq.com/send-a-reminder-for-multiple-invoices

If you need a hand setting this up or exploring other features, our support team is always here to help. Please reach out to support@chaserhq.com

Hi Shane, thank you for your review! We are glad Chaser is helping you to get paid faster by automating your accounts receivable.

Thank you for your review and feedback! We're pleased to hear that Chaser empowers you to keep on top of AR better.

Regarding your feedback, there is a way to personalise payment plans so that they are semi-monthly. Please get in touch at support@chaserhq.com and we can talk you through the set-up!

We also have many reports available in Chaser and an export function on the Receivables tabs. Please get in touch if there are any reports you think we should add to Chaser.

Thank you for sharing your feedback. I’m really sorry for the frustration caused by your Chaser service being paused, and I completely understand how disappointing this must have been, especially after many years of smooth use.

While a banner in the app displayed the pause notice, we recognise that this may not have been clear enough and are reviewing how we communicate service changes in the future to avoid any confusion. Please don’t hesitate to reach out to us at support@chaserhq.com so we can review your account and make sure everything is resolved.

I’m glad to hear Chaser continues to help improve payment times and client reminders - your feedback is greatly appreciated and helps us improve.

Thank you for taking the time to share your feedback, Nigel! I’m really pleased to hear you find Chaser user-friendly and that the flexibility to create custom messages and email sequences has been valuable for your business.

We really appreciate your comments about reporting - that’s helpful feedback we’ve heard from other users too, and something we’re actively working on. You may have noticed beta access to our new AR Forecast feature in-app - we’d love your thoughts once you’ve had a chance to try it. If you’d like to learn more about this beta release or our upcoming reporting enhancements, please reach out to us at support@chaserhq.com.

Thank you again for your review and for using Chaser to support your collections process!

Thank you for taking the time to leave a review for Chaser. It is much appreciated. It's great to hear you are seeing the value in our product. We always welcome feedback, and the Chasing by contact group point will be shared with the product team for review.

Hi Naaz,

It sounds like you're finding the customisable chasing templates and automated schedule functionality really helpful, I'm so glad to hear that. We are always looking for new ways to improve the software and the features included, so we really appreciate your feedback. If you did need any further support please don't hesitate to contact us using our support@chaserhq.com email address.

We look forward to continuing to help you get paid faster.

Thank you for your review, Gavin!

I can see that you've spoken with Krissie about this directly since leaving your review. If there's anything else you'd like to discuss, please let us know.

Thanks for your honest review, Richard! We're pleased to hear that the Chaser software has had a significant positive impact on your day-to-day.

In terms of our extra features, please do get in touch via support@chaserhq.com if you'd like to discuss these further and find out how they can directly benefit your business.

Thanks for your review, Felix, and for sharing the massive impact that Chaser has had for you after using it for only one month! This is very exciting to see, and you're not alone in experiencing these great results after automating your AR processes with Chaser.

Thanks as well for your constructive feedback regarding adding your own payer ratings to Chaser - this is very much appreciated and has been passed on to our Head of Product to review and consider for future feature releases. If we're able to release this feature in future, you'll be the first to know!