TRACX Pros and Cons

TRACX provides best analytics for you organisation. Scheduling is possible with TRACX. Multiple account management is cherry on the top.

It's is best suitable for startups. Review collected by and hosted on G2.com.

Customer support should provide fast resolution. They take little bit longer time to resolve queries.

Pricing is little bit on higher side. Review collected by and hosted on G2.com.

Tracx is like a one stop shop for my social media needs and with minimal technical knowledge helps me create the best of campaigns with easy tracking. Also it is very user-friendly. Review collected by and hosted on G2.com.

There are limited platforms for now. Example, I cannot schedule posts on Pinterest. Also, the audience demographics should have more insights and details. Especially, elaborating on interests, income, etc. to help us understand the audience better so I can tailor the content better. Review collected by and hosted on G2.com.

The best part with it comes to using Tracx is that it is everything under one roof. While I was associated with my last employer, I had a very difficult time showcasing to him about different functionalities of different applications. But when I came across Tracx, it became so easier as we had to workaround just one application and most of our needs were served. Review collected by and hosted on G2.com.

Though it had everything I needed, I think we can work around some of the features which are premium. I understand that's how pricing works but it takes a lot of time to get the approvals from our seniors in the business and all that time is lost as I cannot use the features placed in Tracx. Review collected by and hosted on G2.com.

Very convenient to use and UI is pretty good. One can easily navigate to customer requirements and feedbacks. So it really helps to a business to grow quickly and efficiently. Review collected by and hosted on G2.com.

There are still few of the upgrades required. Site needs to be more attractive and informative.Need to expand globally and add different country currencies. Also, need to have to a better way to provide customer experience before buying. Review collected by and hosted on G2.com.

TRACX helps in creating visually appealing and insightful surveys. The ease of implementing the surveys using QR codes is nothing short of revolutionary for my firm. Review collected by and hosted on G2.com.

TRACX being no-code leaves little room for customization. Without code, TRACX can solve only so-many marketing needs which are required for a CRM tool. Something like Hubspot is better. Review collected by and hosted on G2.com.

The ease with which you can use this in social media marketing makes you fall in love with this platform. Review collected by and hosted on G2.com.

The user interface can be enhanced is what I feel. Review collected by and hosted on G2.com.

My experience with TRACX was positive. A firm I consulted for was looking for a simple way to distribute net promoter score (NPS) surveys to customers. It's a very intuitive program. Review collected by and hosted on G2.com.

Two different payment models with the more expensive model being the only one that allows CVS download. This was a bit dissapointing, as the price differential is substantial. Review collected by and hosted on G2.com.

Form builder and Survey for TRAX is good. They are easy and engaging. Review collected by and hosted on G2.com.

Limited support and other products being open source Review collected by and hosted on G2.com.

Landing pages that can be created in a simple way without code and analytics. It simplify the life Review collected by and hosted on G2.com.

The pricing is quite high compared to other tools. Sometimes it woule be better to provide other type of data to be exported Review collected by and hosted on G2.com.

we can use daily,weekly,monthly and yearly tasks at one place Review collected by and hosted on G2.com.

reminders for non-urgent tasks are touch to ignore Review collected by and hosted on G2.com.