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Chartbeat Reviews & Product Details

Verified User in Computer Software
EC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Chartbeat?

Almost instantaneous installation on our enterprise size news server grid.

Our staff loved the up to the moment traffic feedback. We loved seeing how our traffic grew and moved through out our content each day with the intuitive dash board. For our News group Chartbeat really filled a gap in reporting. Review collected by and hosted on G2.com.

What do you dislike about Chartbeat?

We had hoped at the time to use data from Chartbeat like an API to drive displays of popular content on the site but they didn't have an accessible API at the time. This also didn't seem to be a priority or on their future road map. Review collected by and hosted on G2.com.

Recommendations to others considering Chartbeat:

If you even have a simple interest try the free intro level and see all the have to offer. Review collected by and hosted on G2.com.

What problems is Chartbeat solving and how is that benefiting you?

Once we grew so large that GA would only show us traffic stats on the following day we needed a tool that helped us make traffic and content decision based on our current traffic. Chartbeat was a perfect fit. Review collected by and hosted on G2.com.

Chartbeat Overview

What is Chartbeat?

Chartbeat, the content intelligence platform for publishers, empowers media companies to build loyal audiences with real-time and historical editorial analytics across desktop, social, and mobile platforms. Chartbeat helps digital publishing organizations understand what, within their content, is keeping people engaged. Partnering with over 60,000 media brands across 70+ countries, Chartbeat’s real-time and historical dashboards, in-depth headline testing and in-page optimization tools, robust reporting, and more help the world’s leading media organizations understand, measure, and build business value from the attention earned by their written and video content.

Chartbeat Details
Product Website
Languages Supported
English
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Product Description

Chartbeat provides real-time analytics and optimization tools for publishers and content teams globally

How do you position yourself against your competitors?

Chartbeat is the only content analytics tool that provides true real-time monitoring. Know how many readers are on your site — in the moment — at any given time. This data, viewed through the lens of Chartbeat's custom engagement metrics, provides newsrooms with the insights needed to instantly optimize content performance.

In addition to our monitoring capabilities, Chartbeat provides optimization tools such as Headline Testing, Image Testing (beta), and Heads Up Display, which overlays data right on top of your homepage to improve article layout performance.

Chartbeat's user interface is second to none. Colorful, lively, and intuitive, it is a tool newsrooms quickly adopt to amplify their editorial intuition with data-informed insights.


Seller Details
Seller
Chartbeat
Company Website
Year Founded
2009
HQ Location
New York, NY
Twitter
@Chartbeat
25,014 Twitter followers
LinkedIn® Page
www.linkedin.com
105 employees on LinkedIn®
Description

Chartbeat is a real-time analytics platform designed for publishers and content creators to optimize their digital content and audience engagement. By providing insights into how users interact with content, Chartbeat helps organizations understand reader behavior, track performance metrics, and make data-driven decisions to enhance their online presence. The platform offers tools for monitoring traffic, engagement, and social media impact, enabling clients to improve content strategy and maximize audience reach. For more information, visit their website at https://chartbeat.com/.


Orly H.
OH
Overview Provided by:

Recent Chartbeat Reviews

Triyanto P.
TP
Triyanto P.Mid-Market (51-1000 emp.)
4.0 out of 5
"Excellent Real Time News Traffic Analysis"
Provide the users real time data traffic on website, app and other platform to understand better the users behavior. Also the integration is easy a...
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
4.5 out of 5
"Great for real time metrics"
Precise real time metrics. Great heads Up display plugin
Ashfaq A.
AA
Ashfaq A.Mid-Market (51-1000 emp.)
4.0 out of 5
"Best newsroom analytics"
I think Realtime analytics is the best about Chartbeat.
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Chartbeat Media

Chartbeat Demo - Big Board
Big Board: A favorite in newsrooms all over the world, our leaderboard-style visualization shows your top stories on your biggest, baddest screen.
Chartbeat Demo - Heads Up Display
Heads Up Display: Know which homepage articles are your top performers, how stories are trending up or down in traffic, and how far visitors are scrolling down the page. Adapt the user experience accordingly, all in your normal workflow.
Chartbeat Demo - Real-Time Dashboard
Real-time dashboard: Understand how your audience is connecting with your content in the moment – across platforms, channels, and devices – so you can act to optimize when trends happen.
Chartbeat Demo - Historical Dashboard
Historical Dashboard: Intuitively assess content performance, KPIs, and valuable trends over the long term.
Chartbeat Demo - Headline Testing
Run headline tests that optimize for reader engagement after the click, so you can maximize each story’s readership with a headline proven to engage its readers.
Chartbeat Demo - Video Dashboard
Grasp how your video content captures viewer attention so you can capitalize on distribution opportunities.

Official Downloads

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Video Reviews

68 out of 69 Total Reviews for Chartbeat

4.4 out of 5
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68 out of 69 Total Reviews for Chartbeat
4.4 out of 5
68 out of 69 Total Reviews for Chartbeat
4.4 out of 5

Chartbeat Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for ChartbeatQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Triyanto P.
TP
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Chartbeat?

Provide the users real time data traffic on website, app and other platform to understand better the users behavior. Also the integration is easy along with numerous features that helps marketers to detect the current trend. For the technical side, the implementation is also easy compared to other monitoring platform. As a marketing manager for news and have been using the Chartbeat for more than a year, I use the platform frequently to control the current trends and give our users news the might be interested to. The platform also equiped with attentive cutsomer support even though we have no major issue in the last one year of using. Review collected by and hosted on G2.com.

What do you dislike about Chartbeat?

The thing I dont like about Chartbeat is the platform failed to give us overview what topic, keyword, and issue that will be booming in the next few days. As marketer, we rely on SEO analysis from other platform to monitor the next trends that might be booming in the region. Along with AI, I guess chartbeat will stand out not only as analysis and monitoring the trend, but also predicting the issue and user behavior for marketer. Review collected by and hosted on G2.com.

What problems is Chartbeat solving and how is that benefiting you?

For News and Media company, we compete to enhance the content delivery speed to our competitor and Chartbeat has successfully help us to monitor the current trend analysis, so we can manage the campaign easier. As our media keeping up with current trends, the strategy has impact to our MAU and overall business revenue. The monitoring from tha Chartbeat data analysis also help us to manage what content should be produce more and what should be stopped. Review collected by and hosted on G2.com.

JM
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Chartbeat?

I use it quite often to easily check out where I am on a given day. I have not yet needed its customer support, but even if I did, it is easy to get in touch with someone. Review collected by and hosted on G2.com.

What do you dislike about Chartbeat?

As my company has been emphasizing videos more often, I feel like it would be nice to have a way to easily keep track of video views. Review collected by and hosted on G2.com.

What problems is Chartbeat solving and how is that benefiting you?

It allows me to keep track of when views are highest and what is driving them. It allows me to know what content is popular and when it is popular Review collected by and hosted on G2.com.

Ashfaq A.
AA
Senior Manager
Newspapers
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Chartbeat?

I think Realtime analytics is the best about Chartbeat. Review collected by and hosted on G2.com.

What do you dislike about Chartbeat?

Top stories are coming based on Engagement minutes rather than pageviews. Review collected by and hosted on G2.com.

What problems is Chartbeat solving and how is that benefiting you?

Chartbeat is helping to undestand realtime traffic and where to focus on. By Headline A/B testing, PVs can be increased. Review collected by and hosted on G2.com.

Gustavo S.
GS
Gerente de Tecnología - CIO
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
Translated Using AI
What do you like best about Chartbeat?

The level of maturity that the tool has and how they are adding functionalities. Review collected by and hosted on G2.com.

What do you dislike about Chartbeat?

We find the measurement of conversions into subscribers to be of little use. Review collected by and hosted on G2.com.

What problems is Chartbeat solving and how is that benefiting you?

N/A Review collected by and hosted on G2.com.

Verified User in Publishing
UP
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Chartbeat?

Precise real time metrics.

Great heads Up display plugin Review collected by and hosted on G2.com.

What do you dislike about Chartbeat?

Lack of social post integrations.

HUD for Articles. Review collected by and hosted on G2.com.

What problems is Chartbeat solving and how is that benefiting you?

Managing content curation on the homepage Review collected by and hosted on G2.com.

Delaney S.
DS
Marketing Coordinator
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
Stephanie S.
SS
AM Content Coordinator, Reporter
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Chartbeat?

When I'm editing the front page of our site, I use Chartbeat to see which articles are grabbing people's attention. It's helpful to keep people engaged, reading, clicking around. I love the daily reports that tell me which of my stories got the most views so I can see if people are actually reading my work and if not, I can try to improve on that. Review collected by and hosted on G2.com.

What do you dislike about Chartbeat?

Before a training session there were a few features I didn't know how to use but now I do. Review collected by and hosted on G2.com.

What problems is Chartbeat solving and how is that benefiting you?

Keeping people looking at our website is extremely important to make money, simple as that. And Chartbeat helps immensely. Review collected by and hosted on G2.com.

Molly P.
MP
Technical Writer
E-Learning
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Chartbeat?

The platform has nice visuals and it's a neat and clean interface. Review collected by and hosted on G2.com.

What do you dislike about Chartbeat?

Sometimes articles were duplicated in metrics when URLs were redirected. Also sometimes attributed articles to the wrong author. Review collected by and hosted on G2.com.

What problems is Chartbeat solving and how is that benefiting you?

Chartbeat helped ha monitor clicks per article as well as time spent on each page and percent scroll completion. Review collected by and hosted on G2.com.

MB
Senior Online Journalist
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Chartbeat?

I love using Chartbeat to keep an eye on how stories are performing in real-time, but I also love the historical data it provides. It helps me plan future content. Review collected by and hosted on G2.com.

What do you dislike about Chartbeat?

I haven't found anything I don't like about Chartbeat. Review collected by and hosted on G2.com.

What problems is Chartbeat solving and how is that benefiting you?

I allows me to compare how our team members' content is performing, which influences our overall coverage strategy and fill any holes that we might be missing. Review collected by and hosted on G2.com.

Angelo M.
AM
Senior Project Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Chartbeat?

Effective, immediate, accurate.

Great tool di track usage and real time data Review collected by and hosted on G2.com.

What do you dislike about Chartbeat?

I couldn't think of something I don't like Review collected by and hosted on G2.com.

What problems is Chartbeat solving and how is that benefiting you?

Helping me with monitoring real time analytics Review collected by and hosted on G2.com.