Almost instantaneous installation on our enterprise size news server grid.
Our staff loved the up to the moment traffic feedback. We loved seeing how our traffic grew and moved through out our content each day with the intuitive dash board. For our News group Chartbeat really filled a gap in reporting. Review collected by and hosted on G2.com.
We had hoped at the time to use data from Chartbeat like an API to drive displays of popular content on the site but they didn't have an accessible API at the time. This also didn't seem to be a priority or on their future road map. Review collected by and hosted on G2.com.
Video Reviews
68 out of 69 Total Reviews for Chartbeat
Overall Review Sentiment for Chartbeat
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Provide the users real time data traffic on website, app and other platform to understand better the users behavior. Also the integration is easy along with numerous features that helps marketers to detect the current trend. For the technical side, the implementation is also easy compared to other monitoring platform. As a marketing manager for news and have been using the Chartbeat for more than a year, I use the platform frequently to control the current trends and give our users news the might be interested to. The platform also equiped with attentive cutsomer support even though we have no major issue in the last one year of using. Review collected by and hosted on G2.com.
The thing I dont like about Chartbeat is the platform failed to give us overview what topic, keyword, and issue that will be booming in the next few days. As marketer, we rely on SEO analysis from other platform to monitor the next trends that might be booming in the region. Along with AI, I guess chartbeat will stand out not only as analysis and monitoring the trend, but also predicting the issue and user behavior for marketer. Review collected by and hosted on G2.com.
I use it quite often to easily check out where I am on a given day. I have not yet needed its customer support, but even if I did, it is easy to get in touch with someone. Review collected by and hosted on G2.com.
As my company has been emphasizing videos more often, I feel like it would be nice to have a way to easily keep track of video views. Review collected by and hosted on G2.com.
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The level of maturity that the tool has and how they are adding functionalities. Review collected by and hosted on G2.com.
We find the measurement of conversions into subscribers to be of little use. Review collected by and hosted on G2.com.
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When I'm editing the front page of our site, I use Chartbeat to see which articles are grabbing people's attention. It's helpful to keep people engaged, reading, clicking around. I love the daily reports that tell me which of my stories got the most views so I can see if people are actually reading my work and if not, I can try to improve on that. Review collected by and hosted on G2.com.
Before a training session there were a few features I didn't know how to use but now I do. Review collected by and hosted on G2.com.
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The platform has nice visuals and it's a neat and clean interface. Review collected by and hosted on G2.com.
Sometimes articles were duplicated in metrics when URLs were redirected. Also sometimes attributed articles to the wrong author. Review collected by and hosted on G2.com.
I love using Chartbeat to keep an eye on how stories are performing in real-time, but I also love the historical data it provides. It helps me plan future content. Review collected by and hosted on G2.com.
I haven't found anything I don't like about Chartbeat. Review collected by and hosted on G2.com.
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