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31 Charity Auctions Today Reviews
Overall Review Sentiment for Charity Auctions Today
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We found CAT to have an accessible back-end system that was simple to use. Review collected by and hosted on G2.com.
We did not have any issues using this platform. Review collected by and hosted on G2.com.
The team at Charity Auctions Today was so wonderful helping us transition from another auction software. Our silent auction uses mobile bidding and bidders had a must easier time using the CAT system then previous system. One of the most profound differences was the ease of event registration. It was so smooth after our transition to CAT that I think our registration assistants were almost bored! Registering to bid was a cinch with the text-to-bid option, and check-out has never been easier. Additionally, including card fees, fees and hardware purchases from the CC processing company, and the CAT platform, we saved over $1,200 (very important for a nonprofit organization)!! We can't wait to see what else CAT brings to the table in following years! Review collected by and hosted on G2.com.
We would've liked to provide ticket-buyers the option to assume CC fees when purchasing. Also, a feature that we lost in our transition to CAT was the ability to have both auto- and straight-bid options offered simultaneously, but bidders hardly noticed this. Finally, when bidders scroll through the auction page, then click an item for closer review, then return to the auction page, they lost their place in scrolling. These are so minor, and our bidders said the process was so easy. Review collected by and hosted on G2.com.
I will definitely use again as it was easy to upload pictures and descriptions of all items. Review collected by and hosted on G2.com.
The main downside was trying to find a way to offset the credit card charges. Review collected by and hosted on G2.com.
Everything about Charity Auctions was self-explanatory. There are tons of FAQs and guides to help you with everything from set-up to check out. Furthermore, the friendly staff is always available to answer questions and explain other features. Review collected by and hosted on G2.com.
I would have liked to be able to customize the auction site a bit more. Review collected by and hosted on G2.com.
The CAT website was easy to use, easy to add listings and worked well for our large fundraiser benefitting the LLS. The CAT team were accessible, knowledgeable and extremely helpful. It was wonderful to be able to call and speak with a live person as we were getting our website ready for our event. Review collected by and hosted on G2.com.
There were a few glitches when trying to search for invoices, issue refunds, etc. which we were able to work out with the CAT team directly. We've provided some feedback for improvements to the system which would make things easier on the back end for us to reconcile payments, etc. Review collected by and hosted on G2.com.
I thought the site was super easy to use as the admin and people participating in the auction. I love how invoices were generated and payment processing was very prompt. Review collected by and hosted on G2.com.
Honestly I did not find anything I disliked about the process. Review collected by and hosted on G2.com.
Customer Support is excellent and billing is a breeze. Design is really easy. Review collected by and hosted on G2.com.
No way to add shipping with an option to bill separately. Review collected by and hosted on G2.com.
The support was great and always available if I had a question/concern. Review collected by and hosted on G2.com.
I would be great to have different reports, sorting them based on our needs. Review collected by and hosted on G2.com.
I love the ease of usage for both the admins, volunteers, and end users, as well as the exceptional Customer Service. Review collected by and hosted on G2.com.
There were a few user errors that can too easily happen, especially with a mature audience. For instance, one of our sweet guests decided to forward her registration link to another attendee and that person was bidding from her account. Review collected by and hosted on G2.com.
